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    SG-1000 Activate Gold

    General pfSense Questions
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    • G
      geudrik
      last edited by

      I am likely stroking out here… how do I go about getting the included gold subscription added to my current support account? I ensured the emails on the store account and my support account were the same, but so far, no dice. I tried logging in using my store account to the support page, but that didn't work. QQ for scrubs

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      • W
        W4RH34D
        last edited by

        Same.

        Did you really check your cables?

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        • DerelictD
          Derelict LAYER 8 Netgate
          last edited by

          https://www.netgate.com/register/

          Chattanooga, Tennessee, USA
          A comprehensive network diagram is worth 10,000 words and 15 conference calls.
          DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
          Do Not Chat For Help! NO_WAN_EGRESS(TM)

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          • G
            gsiemon
            last edited by

            Once you have registered a SG-1000 on an account with a current Gold subscription should the subscription end date be extended by 12 months?

            My portal dashboard is currently showing a Gold subscription expiry of 3 April 2017 and my newly registered SG-1000 seems to have an entirely separate expiration date (12 months after the date I registered it).

            Edit:  Seems to be a problem with the portal - being investigated internally…

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            • W
              W4RH34D
              last edited by

              @Derelict:

              https://www.netgate.com/register/

              Awesome I could not find that!

              Did you really check your cables?

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              • F
                filnko
                last edited by

                @gsiemon:

                My portal dashboard is currently showing a Gold subscription expiry of 3 April 2017 and my newly registered SG-1000 seems to have an entirely separate expiration date (12 months after the date I registered it).

                Same for me …  :)

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