23.05.r.20230511.0600 Another instance of pfSense-upgrade is running

[jaltman]

After installing 23.05RC I decided to try installing udpbroadcastrelay but the installation failed with the following error

Another instance of pfSense-upgrade is running. Try again later

There does not appear to be any additional steps executing from the upgrade. The message remains after several hours.

Perhaps there is a lock file left behind from the upgrade?

Please let me know where I should search.

Thank you.

[AndrewBucklin]

Same issue here: https://forum.netgate.com/topic/179813/pfsense-plus-upgrade-from-23-01-to-23-05/2

[jaltman]

@jaltman I should mention that the installation is on a Netgate 4100. Today 23.05.r.20230512.0600 became available and "System update failed!". "Another instance of pfSense-upgrade is running. Try again later".

[jaltman]

Upgrade to 23.05.r.20230512.0600 completed successfully via the console. However, the "Another instance of pfSense-upgrade is running. Try again later" error message continues to be generated when attempting to install or update packages.

[bcdouglas]

@jaltman said in 23.05.r.20230511.0600 Another instance of pfSense-upgrade is running:

Another instance of pfSense-upgrade is running. Try again later

I'm seeing the "another instance" error as well. 23.01 recently upgraded from 22.05. Netgate 6100.

[jaltman]

pkg-static info -x pfSense

pfSense-23.05.r.20230512.0600
pfSense-Status_Monitoring-php82-1.8_3
pfSense-base-23.05.r.20230512.0600
pfSense-boot-23.05.r.20230512.0600
pfSense-default-config-serial-23.05.r.20230512.0600
pfSense-kernel-pfSense-23.05.r.20230512.0600
pfSense-pkg-Avahi-2.2_4
pfSense-pkg-WireGuard-0.2.0_2
pfSense-pkg-acme-0.7.3_2
pfSense-pkg-aws-wizard-0.10
pfSense-pkg-iperf-3.0.3
pfSense-pkg-ipsec-profile-wizard-1.1_1
pfSense-pkg-ntopng-0.8.13_10
pfSense-pkg-snort-4.1.6_7
pfSense-rc-23.05.r.20230512.0600
pfSense-repo-23.05.r.20230512.0600
pfSense-repoc-20230418_1
pfSense-upgrade-1.0_66
php82-pfSense-module-0.95

[jaltman]

Attempts to install a package result in the following /var/log/system.log entries

May 12 10:57:53 pfsense php-fpm[98685]: /pkg_mgr_install.php: Configuration Change: <user>@<address> (Local Database): Creating restore point before package installation.
May 12 10:57:53 pfsense check_reload_status[913]: Syncing firewall
May 12 10:59:44 pfsense php-fpm[98685]: /pkg_mgr_installed.php: The command '/usr/local/sbin/pfSense-repo-setup' returned exit code '1', the output was 'pfSense-repoc-static: invalid signature failed to read the repo data. failed to update the repository settings!!!'

Note that the UI returns the "Another instance ..." error shortly after the "Syncing firewall" message.

[jaltman]

Installing the package from the command line succeeds

 pkg install udpbroadcastrelay-0.3.b
Updating pfSense-core repository catalogue...
pfSense-core repository is up to date.
Updating pfSense repository catalogue...
pfSense repository is up to date.
All repositories are up to date.
The following 1 package(s) will be affected (of 0 checked):

New packages to be INSTALLED:
        udpbroadcastrelay: 0.3.b [pfSense]

Number of packages to be installed: 1

14 KiB to be downloaded.

Proceed with this action? [y/N]: y
[1/1] Fetching udpbroadcastrelay-0.3.b.pkg: 100%   14 KiB  14.7kB/s    00:01
Checking integrity... done (0 conflicting)
[1/1] Installing udpbroadcastrelay-0.3.b...
[1/1] Extracting udpbroadcastrelay-0.3.b: 100%

 pkg install pfSense-pkg-udpbroadcastrelay-1.0
Updating pfSense-core repository catalogue...
pfSense-core repository is up to date.
Updating pfSense repository catalogue...
pfSense repository is up to date.
All repositories are up to date.
The following 1 package(s) will be affected (of 0 checked):

New packages to be INSTALLED:
        pfSense-pkg-udpbroadcastrelay: 1.0 [pfSense]

Number of packages to be installed: 1

12 KiB to be downloaded.

Proceed with this action? [y/N]: y
[1/1] Fetching pfSense-pkg-udpbroadcastrelay-1.0.pkg: 100%   12 KiB  12.6kB/s    00:01
Checking integrity... done (0 conflicting)
[1/1] Installing pfSense-pkg-udpbroadcastrelay-1.0...
[1/1] Extracting pfSense-pkg-udpbroadcastrelay-1.0: 100%
Saving updated package information...
done.
Loading package configuration... done.
Configuring package components...
Loading package instructions...
Custom commands...
Executing custom_php_resync_config_command()...done.
Menu items... done.
Services... done.
Writing configuration... done.

So package installation and updates work fine from the Shell but they fail from the webConfigurator.

I hope this is helpful.

[stephenw10]

Do you see that same error if you run directly:

pfSense-repoc-static -n

[jaltman]

@stephenw10

 pfSense-repoc-static -n
Messages:
Your Netgate device has pfSense+ as part of your device purchase.

and no new messages in /var/log/system.log

[stephenw10]

Hmm, yet it still throws that error trying to install a package via a package manager?

[jaltman]

@stephenw10 After installing udpbroadcastrelay-0.3.b the webConfiguration package manager continued to fail. After installing pfSense-pkg-udpbroadcastrelay-1.0 I didn't attempt to install a package via the webConfiguration package manager until now.

Therefore either after the installation of pfSense-pkg-udpbroadcastrelay-1.0 or the execution of "pfSense-repoc-static -n" the webConfiguration package manager was able to successfully install pfSense-pkg-arping-1.2.2_4.

[stephenw10]

Hmm, interesting. I would have expected running pfSense-repoc to have pulled in any required new repo data but the package manager should have done that anyway.

[stephenw10]

Nope it's a bug. Should be fixed shortly....

[jaltman]

@stephenw10 After installing 23.05.r.20230513.0132 via webConfigurator I was able to install/remove packages via webConfigurator.

[stephenw10]

Great to hear. Yes, it should be fixed in todays build.

[MissV]

This post is deleted!

[bcdouglas]

Hi @stephenw10,

It's been a few days. I'm still seeing the "another instance is running" errors when trying to upgrade from 23.01 to the 23.05 RC. Today, I am offered 23.05.r.20230515.2213. Error remains. Is this fix in this build?

In this thread, you asked another user about 'pfSense-repoc-static -n'

Shell Output - pfSense-repoc-static -n
pfSense-repoc-static: invalid signature
failed to read the repo data.

Shell Output - pkg-static info -x pfSense
pfSense-23.01
pfSense-Status_Monitoring-1.8
pfSense-base-23.01
pfSense-boot-23.01
pfSense-default-config-serial-23.01
pfSense-kernel-pfSense-23.01
pfSense-pkg-Cron-0.3.8_3
pfSense-pkg-Netgate_Firmware_Upgrade-0.56
pfSense-pkg-Service_Watchdog-1.8.7_1
pfSense-pkg-Status_Traffic_Totals-2.3.2_3
pfSense-pkg-System_Patches-2.2.2
pfSense-pkg-arping-1.2.2_4
pfSense-pkg-arpwatch-0.2.1
pfSense-pkg-pfBlockerNG-3.2.0_4
pfSense-rc-23.01
pfSense-repo-23.01
pfSense-repoc-20230512_1
pfSense-upgrade-1.0_66
php81-pfSense-module-0.91

Netgate 6100 MAX.

[jaltman]

@bcdouglas I would expect that you will have to install the update to get the fix. Can you perform an update from the console? Menu item 13

[bcdouglas]

@jaltman said in 23.05.r.20230511.0600 Another instance of pfSense-upgrade is running:

Worked! cColsole menu option 13 from the console allowed the 23.05 RC update to complete.

Thanks! I'm up and running! Appreciated.