No ip on wan
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@steveits I don't I checked that when I called USI. USI is fiber to my apartment building and there is a CAT 7 cable to my apt. It's crazy because the system in the basement is in the laundry 100% unsecured. Anyone can disconnect or change connections with in the building. I don't want my pc connected to that without a firewall. I've complained but nothing changed.
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@jessicathesignificant In our building we allow Internet by MAC address of each tenant. Otherwise anyone can connect without paying.
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@steveits okay. I don't understand are you suggesting I try something? When I called they were able to see the MAC address for the pfsense build. I'm connected directly to the wall.
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@jessicathesignificant I was saying maybe they haven’t allowed it. Sounds like they can see the new one. There’s really not much to do. A default install uses DHCP for WAN. Anything logged in pfSense? Change patch cables? Swap the WAN NIC with another?
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@steveits what do they need to allow? The person I talked to said it looked like the only solution is I go buy a new consumer router or I pay for business internet which comes with a static ip. Why would pfsense require a static ip?
I have a $150 consumer router that needs RMA, they will not send me even a temporary replacement.
Why would I be able to connect one router but not another? Why would I be able to connect my pc directly to the wall and it works but a pfsense router doesn't? There has to be a setting not right.
The trouble shooting guide
https://docs.netgate.com/pfsense/en/latest/troubleshooting/index.html
doesn't seem to address this issue.
I've also done hours of searching for this issue here in the forum and using Google I'm not finding a place to start, which is why I ask here. I'm not exaggerating saying I spent the entire day, Thursday, on this. I have to be just missing something, likely because my knowledge is 15 years old.
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@steveits forgot to say cables are good/ they worked on other router and/or connect pfsense to PC so I can connect to web interface of pfsense.
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@jessicathesignificant pfSense doesn’t require a static IP on WAN. What isn’t working I don’t know but it’s not normal. If the logs don’t show anything on the WAN interface then I suggested replacing the NIC or you could reset to defaults.
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@steveits okay I did a reinstall. I switched Wan and Lan. It kind of resolved my that issue. But created another. I now have an ip from ISP but my pc can't connect to the pfsense. It shows the Lan created an ip 192.168.1.1 but I can't seem to connect to it. I suddenly remembered the lesson I learned about patch cables vs cross overs, likely somethingi read yesterday shook it loose. I tried adding an un managed switch I have des-1105 but it didn't help. I dont have a cross over. Is the on board nic of the PC I installed pfsense on dead? I'm getting a replacement for the doa nic. I work today I'll update tonight. Hopefully the new nic arrives and isn't doa.
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I also just went on ebay and bought another Intel nic from a local seller I will hopefully pick up today.
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J jimp moved this topic from Problems Installing or Upgrading pfSense Software on
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It's working thank you. Tomorrow I get the temporary access point for wifi. Cross fingers it goes okay.
I'll create a new topic if it doesn't.
The problem is the onboard Realtek nic is either bad or just isn't compatible with pfsense.