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    23.01 -> 23.05 upgrade failed

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
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    • J
      jrey
      last edited by jrey

      For what its worth, the update may just not be available yet, even though the devices think it is.

      There was this thread from back on Feb 19 talking about cert errors.

      https://forum.netgate.com/topic/178063/can-t-upgrade-certificate-verification-failed?_=1684837002821

      of course in my case that thread was a couple of days after I had successfully upgraded from 22.05 to 23.01 on the 16th

      Screen Shot 2023-05-23 at 7.32.07 AM.png

      Even though the devices are saying there is an update, I haven't really seen an announcement (at least not yet). Guessing it could just timing at this point. There is always another coffee tomorrow morning. No rush.

      M 1 Reply Last reply Reply Quote 0
      • M
        mcury @jrey
        last edited by

        @jrey said in 23.01 -> 23.05 upgrade failed:

        Even though the devices are saying there is an update, I haven't really seen an announcement (

        I got the firmware from Netgate TAC, it is available already, just open a ticket there requesting it.
        I got it for the SG-4100, so I suppose the only thing missing is the official announcement..

        dead on arrival, nowhere to be found.

        J S 2 Replies Last reply Reply Quote 1
        • J
          jrey @mcury
          last edited by

          @mcury

          On the other hand, no real rush. There is actually enough on the to do plate for today anyway. So this upgrade can wait.

          After the official announcement is made, then, and if the certificate errors still persist, can reach out to TAC then. For me, no point swamping them with requests at this point.

          M 1 Reply Last reply Reply Quote 0
          • M
            mcury @jrey
            last edited by

            @jrey said in 23.01 -> 23.05 upgrade failed:

            @mcury

            On the other hand, no real rush. There is actually enough on the to do plate for today anyway. So this upgrade can wait.

            After the official announcement is made, then, and if the certificate errors still persist, can reach out to TAC then. For me, no point swamping them with requests at this point.

            They took 5 minutes to provide me the firmware link..
            I usually don't upgrade without it, things can always go south and I like to have a firmware and backup config in hands.
            You can just wait, I don't see a problem there.

            dead on arrival, nowhere to be found.

            1 Reply Last reply Reply Quote 1
            • S
              s0m3f00l @mcury
              last edited by

              @mcury This is a great idea that I never even considered. Thanks!

              1 Reply Last reply Reply Quote 0
              • D
                demux
                last edited by demux

                This is the result of 23.01 -> 23.05:

                Updating repositories metadata...
                Updating pfSense-core repository catalogue...
                Certificate verification failed for /C=US/ST=Texas/L=Austin/O=Rubicon Communications, LLC (Netgate)/OU=pfSense Plus/CN=pfsense-plus-pkg01.atx.netgate.com
                34942771200:error:1416F086:SSL routines:tls_process_server_certificate:certificate verify failed:/var/jenkins/workspace/pfSense-Plus-snapshots-23_05-main/sources/FreeBSD-src-plus-RELENG_23_05/crypto/openssl/ssl/statem/statem_clnt.c:1921:
                Certificate verification failed for /C=US/ST=Texas/L=Austin/O=Rubicon Communications, LLC (Netgate)/OU=pfSense Plus/CN=pfsense-plus-pkg01.atx.netgate.com
                34942771200:error:1416F086:SSL routines:tls_process_server_certificate:certificate verify failed:/var/jenkins/workspace/pfSense-Plus-snapshots-23_05-main/sources/FreeBSD-src-plus-RELENG_23_05/crypto/openssl/ssl/statem/statem_clnt.c:1921:
                ...
                Certificate verification failed for /C=US/ST=Texas/L=Austin/O=Rubicon Communications, LLC (Netgate)/OU=pfSense Plus/CN=pfsense-plus-pkg00.atx.netgate.com
                34942771200:error:1416F086:SSL routines:tls_process_server_certificate:certificate verify failed:/var/jenkins/workspace/pfSense-Plus-snapshots-23_05-main/sources/FreeBSD-src-plus-RELENG_23_05/crypto/openssl/ssl/statem/statem_clnt.c:1921:
                pkg-static: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v23_05_amd64-pfSense_plus_v23_05/packagesite.txz: Authentication error
                Unable to update repository pfSense
                Error updating repositories!
                ERROR: It was not possible to determine pfSense-upgrade remote version
                ERROR: It was not possible to determine pfSense-upgrade remote version
                Upgrading pfSense-upgrade... failed.

                And then it says that 23.01 is latest version.

                J 1 Reply Last reply Reply Quote 0
                • Raffi_R
                  Raffi_
                  last edited by

                  I had the same issue with upgrade error through GUI and then the GUI showing I already have the latest install. I was able to solve this by SSHing into console and using "pfsense-upgrade".

                  Make sure you backup your current setup first.
                  Do not upgrade packages.

                  If you upgraded packages before performing the pfsense upgrade, you may have to do a completely fresh install. Been burned by that once and it was enough to learn the lesson. Thankfully, I had backups and was back up and running pretty quick!

                  DaddyGoD 1 Reply Last reply Reply Quote 1
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                  • J
                    jrey @demux
                    last edited by

                    @demux

                    and then if you set it back to previous (23.01) and let it sit a moment, then change it back to 23.05 it will offer the update again. I haven't retried it at this point, as other more important things on the table today.

                    However, the certificate issue, doesn't seem like a "me" problem, and hopefully next time a try the update, it will have been resolved by the official release.

                    In the meantime I did reach out to TAC to get the firmware download. So that's an entirely different set of issues for another day if needed. Like finding a console to hook up etc.

                    Better would be if the update just worked. So far nothing lost nothing changed running 23.01 as if nothing happened, and the update still showing.

                    1 Reply Last reply Reply Quote 1
                    • D
                      demux
                      last edited by

                      Thanks a lot.
                      I will wait until someone from Netgate says "fixed".
                      I don't want want to set it up again. It has i226 ports and it was a small horror to bring it to 23.01. I don't want to mess that.

                      J 1 Reply Last reply Reply Quote 0
                      • M
                        mark_lab_user
                        last edited by

                        Got the upgrade failed on first try. Then went back to Previous Stable Version 23.01 on the System/Update/System Update Gui page. and then rebooted.

                        Then 2nd try succeeded. Don't know why.

                        But now my Wireguard Tunnel and Peer to a privacy VPN is gone. The package, interface and WAN and LAN firewall rules exist for the VPN though.

                        I restored the XML backup file which does contain the correct wireguard keys and endpoint address so I don't know what to do next.

                        D 1 Reply Last reply Reply Quote 0
                        • D
                          demux @mark_lab_user
                          last edited by

                          @mark_lab_user I saw there is an update to the wireguard package. May it's for 23.01 only.

                          1 Reply Last reply Reply Quote 0
                          • J
                            jrey @demux
                            last edited by

                            @demux

                            Just FYI, I completed the update this morning. No issues. So the certificate issue yesterday was simply the device was ready to update, the servers where not. -- So all good here.

                            1 Reply Last reply Reply Quote 0
                            • D
                              demux
                              last edited by

                              I normally update packages when I see that they are available. I read multiple times that you should not update packages before system update to a new release. Why? What can happen? I try to have an up-to-date system all the time, does that mean that I should/can never update the system? ☺

                              GertjanG Dobby_D 2 Replies Last reply Reply Quote 0
                              • GertjanG
                                Gertjan @demux
                                last edited by

                                @demux said in 23.01 -> 23.05 upgrade failed:

                                Why?

                                Example :

                                A pfSense GUI package uses PHP. PHP, among version, will be nearly identical, but new functionality can get added, old functionality can have been removed.
                                PHP is an interpreted language, so what if the updated package uses new functionality, available only in the the newer PHP version ?
                                The newly available pfSense package will 'depend' on the new PHP version, not installed on pfSense. So, it will also get pull in (== installed) this new PHP version ... overwriting the older, exiting PHP version.
                                Now you just broke the entire GUI ...

                                Another example :

                                Software is written with an OS version in mind.
                                Most system functions like 'open a file' and 'close a file' is functionality exposed by the system as system libraries.
                                Newer software needs newer library version.
                                So, when the package, not only a pfSense GUI package but also 'core' (executable) packages depend on newer libraries, these will get installed also.
                                Overwriting system core libraries
                                Now the entire system is broken.

                                Most complex, and easy to understand example :
                                I'll exaggerate : would you install Windows XP software on a Windows 11 version ?
                                Noop. If you need software that needs Windows 11, you first install Windows 11, and then you install your software.

                                To get more examples :
                                In stead of using the GUI, next time, use the console or (better) SSH access.
                                Use option 13.

                                This will list things to be updated, if any.
                                And if it does, it will list what it updates, and if it depends on something, it will also get these.
                                Most often, there isn't much to do.
                                But if you see (example) that the latest pfSense package X upgrade also upgrade system packages like PHP, you better think twice before you hit the 'Y' key to proceed with the upgrade.

                                World's most know actual show case :
                                I see this on my PC right now :

                                0a1e0b2e-439f-4663-aadf-fb557077b42e-image.png

                                and I have also a rather big Office365 update/upgrade waiting for this PC, as it adds (probably ?) Windows 11 support, amongst others.

                                What will I do ?

                                Easy.
                                I wait before I install Windows 11 ("let it mature first") as this concerns an PC I use on my work, and it works pretty well up until now.
                                When it's time, I'll upgrade to Windows 11 - and only then I'll upgrade other apps.

                                Also :
                                pfSense has ZFS support with the recent versions.
                                So, you can crate a snap shot of your current pfSense version.
                                When done, select this snap shot and boot it.
                                Now, install the new pfSense version.
                                Then upgrade the packages - actually : you have nothing to do, as, when you upgrade pfSense, all packages get also re installed == to their latest version)

                                Test everything.

                                If there is the slights issue you can't resolve right away, you can boot the previous snap shot and you'll be back with a working pfSense.

                                Lasts words : package upgrade add functionality.
                                If the update concerns a security issue, you will find forum / blog posts about the issue, and you will find instructions about how to proceed.

                                No "help me" PM's please. Use the forum, the community will thank you.
                                Edit : and where are the logs ??

                                D 1 Reply Last reply Reply Quote 0
                                • D
                                  demux @Gertjan
                                  last edited by

                                  @Gertjan Thanks a lot.
                                  In other words:
                                  The packages that are shown are not associated or tied to the pfSense version currently running. New package versions shown may "belong" to the newer version of pfSense, and that means "think twice before updating packages if not running the most recent version of pfSense". Correct?
                                  I always thought they are tied via some sort of version specific repository like in Debian or whatever.

                                  GertjanG 1 Reply Last reply Reply Quote 0
                                  • GertjanG
                                    Gertjan @demux
                                    last edited by

                                    @demux said in 23.01 -> 23.05 upgrade failed:

                                    The packages that are shown are not associated or tied to the pfSense version currently running.

                                    Probably not ;)
                                    You could update them right now .... before upgrading pfSense first.
                                    You will be violating pfSense usage rules, though.
                                    See the "what t do when an pfSese updgarde is aviable" : Netgate Blog post, upgrade documentation ( ! ), user experience here on the forum. etc.

                                    @demux said in 23.01 -> 23.05 upgrade failed:

                                    New package versions shown may "belong" to the newer version of pfSense, and that means "think twice before updating packages if not running the most recent version of pfSense". Correct?

                                    Correct.

                                    @demux said in 23.01 -> 23.05 upgrade failed:

                                    I always thought they are tied via some sort of version specific repository like in Debian or whatever.

                                    Aha : the good question 👍
                                    This is my (private) answer : as soon as Netgate becomes a "Fortune 500" company, they will be able to manage a package repository for every available (supported) version they bring out.
                                    So, example, when you use pfSense+ 23.01, the pfSense package list will show you only the packages available for that "23.01" version and not the other ones.

                                    You should know that not every pfSense packages is written and maintained by Netgate. Some are maintained by other people, like you and me.

                                    Now, tell me, would you want to maintain your package for pfSense 2.4.5, 2.5.2, 2.6.0, 22.01, 23.01, 23.05 and several intermediate snap shot versions (so users can try out the newer versions with you before they will get released for he big public ) ?
                                    Most probably : you don't, you'll maintain against the latest pfSense stable version only, as you don't want to be bothered with bugs from an ancient 2.4.5 version.

                                    You mentioned 'Debian' :

                                    deb http://security.debian.org/ buster/updates main contrib non-free
                                    deb-src http://security.debian.org/ buster/updates main contrib non-free
                                    

                                    so I use the 'buster' repository, (Debian 10) not the version '11' Bullseye.

                                    Debian uses a dedicated repository for every main version release.

                                    No "help me" PM's please. Use the forum, the community will thank you.
                                    Edit : and where are the logs ??

                                    S 1 Reply Last reply Reply Quote 0
                                    • P
                                      pdavis @pdavis
                                      last edited by

                                      @pdavis Update - After toggling the "Current Stable Version" and "Previous Stable Version" in System/Update/System Update, the GUI now showed 23.05 upgrade option.

                                      Upgrade processed without incident this time - it looks like it just appeared as an option in the GUI a day or so before the server side was ready.

                                      aaronsshA 1 Reply Last reply Reply Quote 1
                                      • D
                                        driise
                                        last edited by

                                        I had an upgrade issue on my VM instance, flipping the branch between 23.01 and 23.05 resolved it and running update the second time worked. No such love on my physical install (Dell R210II). All attempts from GUI fail, so started trying via CLI.

                                        I have tried a few iterations. After this issue, I flip the branch back to 23.01 and run "pkg-static clean -ay ; pkg-static install -fy pkg pfSense-repo pfSense-upgrade" which seems to get it back into a "good" state.

                                        [23.01-RELEASE][admin@NONO]/root: cat /usr/local/etc/pkg.conf
                                        ABI=FreeBSD:14:amd64
                                        ALTABI=freebsd:14:x86:64
                                        [23.01-RELEASE][admin@NONO]/root: pfSense-upgrade -c
                                        >>> Setting vital flag on pfSense-upgrade... done.
                                        ERROR: It was not possible to determine pkg remote version
                                        >>> Updating repositories metadata... ^[[A^[[Adone.
                                        Your system is up to date
                                        [23.01-RELEASE][admin@NONO]/root: cat /usr/local/etc/pkg.conf
                                        ABI=FreeBSD:14:amd64
                                        ALTABI=freebsd:14:x86:64
                                        PKG_ENV {
                                        	SSL_CA_CERT_FILE=/etc/ssl/netgate-ca.pem
                                        	SSL_CLIENT_CERT_FILE=/usr/local/etc/pfSense/pkg/repos/pfSense-repo-prev-cert.pem
                                        	SSL_CLIENT_KEY_FILE=/usr/local/etc/pfSense/pkg/repos/pfSense-repo-prev-key.pem
                                        }
                                        
                                        *** changed Branch setting in GUI to 23.05 ***
                                        
                                        [23.01-RELEASE][admin@NONO]/root: cat /usr/local/etc/pkg.conf
                                        ABI=FreeBSD:14:amd64
                                        ALTABI=freebsd:14:x86:64
                                        PKG_ENV {
                                        	SSL_CA_CERT_FILE=/etc/ssl/netgate-ca.pem
                                        	SSL_CLIENT_CERT_FILE=/usr/local/etc/pfSense/pkg/repos/pfSense-repo-stable-cert.pem
                                        	SSL_CLIENT_KEY_FILE=/usr/local/etc/pfSense/pkg/repos/pfSense-repo-stable-key.pem
                                        }
                                        [23.01-RELEASE][admin@NONO]/root: pfSense-upgrade -c
                                        >>> Updating repositories metadata... done.
                                        23.05 version of pfSense is available
                                        [23.01-RELEASE][admin@NONO]/root: pfSense-upgrade -d
                                        >>> Updating repositories metadata...
                                        Updating pfSense-core repository catalogue...
                                        Fetching meta.conf: . done
                                        Fetching packagesite.pkg: . done
                                        Processing entries: .. done
                                        pfSense-core repository update completed. 15 packages processed.
                                        Updating pfSense repository catalogue...
                                        Fetching meta.conf: . done
                                        Fetching packagesite.pkg: .......... done
                                        Processing entries:
                                        Processing entries............. done
                                        pfSense repository update completed. 549 packages processed.
                                        All repositories are up to date.
                                        >>> Upgrading pfSense-upgrade...
                                        Updating pfSense-core repository catalogue...
                                        pfSense-core repository is up to date.
                                        Updating pfSense repository catalogue...
                                        pfSense repository is up to date.
                                        All repositories are up to date.
                                        The following 1 package(s) will be affected (of 0 checked):
                                        
                                        Installed packages to be UPGRADED:
                                        	pfSense-upgrade: 1.0_61 -> 1.0_66 [pfSense]
                                        
                                        Number of packages to be upgraded: 1
                                        
                                        20 KiB to be downloaded.
                                        [1/1] Fetching pfSense-upgrade-1.0_66.pkg: ... done
                                        Checking integrity... done (0 conflicting)
                                        [1/1] Upgrading pfSense-upgrade from 1.0_61 to 1.0_66...
                                        [1/1] Extracting pfSense-upgrade-1.0_66: ...... done
                                        pfSense-repoc-static: invalid signature
                                        failed to read the repo data.
                                        failed to update the repository settings!!!
                                        failed to update the repository settings!!!
                                        
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                                        • P
                                          PhlMike
                                          last edited by

                                          This post is deleted!
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                                          • DaddyGoD
                                            DaddyGo @Raffi_
                                            last edited by

                                            @Raffi_ said in 23.01 -> 23.05 upgrade failed:

                                            I had the same issue with upgrade error through GUI and then the GUI showing I already have the latest install. I was able to solve this by SSHing into console and using "pfsense-upgrade".

                                            Hi Bro, it was the same here 😉 ,
                                            I subscribed to this thread and I see you have been here, hope all is well with you, long time no hear from you...

                                            BTW:
                                            SSH solves everything, hahaha

                                            Cats bury it so they can't see it!
                                            (You know what I mean if you have a cat)

                                            Raffi_R 1 Reply Last reply Reply Quote 1
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