23.01 -> 23.05 upgrade failed

pdavis

@pdavis Update - After toggling the "Current Stable Version" and "Previous Stable Version" in System/Update/System Update, the GUI now showed 23.05 upgrade option.

Upgrade processed without incident this time - it looks like it just appeared as an option in the GUI a day or so before the server side was ready.

driise

I had an upgrade issue on my VM instance, flipping the branch between 23.01 and 23.05 resolved it and running update the second time worked. No such love on my physical install (Dell R210II). All attempts from GUI fail, so started trying via CLI.

I have tried a few iterations. After this issue, I flip the branch back to 23.01 and run "pkg-static clean -ay ; pkg-static install -fy pkg pfSense-repo pfSense-upgrade" which seems to get it back into a "good" state.

[23.01-RELEASE][admin@NONO]/root: cat /usr/local/etc/pkg.conf
ABI=FreeBSD:14:amd64
ALTABI=freebsd:14:x86:64
[23.01-RELEASE][admin@NONO]/root: pfSense-upgrade -c
>>> Setting vital flag on pfSense-upgrade... done.
ERROR: It was not possible to determine pkg remote version
>>> Updating repositories metadata... ^[[A^[[Adone.
Your system is up to date
[23.01-RELEASE][admin@NONO]/root: cat /usr/local/etc/pkg.conf
ABI=FreeBSD:14:amd64
ALTABI=freebsd:14:x86:64
PKG_ENV {
	SSL_CA_CERT_FILE=/etc/ssl/netgate-ca.pem
	SSL_CLIENT_CERT_FILE=/usr/local/etc/pfSense/pkg/repos/pfSense-repo-prev-cert.pem
	SSL_CLIENT_KEY_FILE=/usr/local/etc/pfSense/pkg/repos/pfSense-repo-prev-key.pem
}

*** changed Branch setting in GUI to 23.05 ***

[23.01-RELEASE][admin@NONO]/root: cat /usr/local/etc/pkg.conf
ABI=FreeBSD:14:amd64
ALTABI=freebsd:14:x86:64
PKG_ENV {
	SSL_CA_CERT_FILE=/etc/ssl/netgate-ca.pem
	SSL_CLIENT_CERT_FILE=/usr/local/etc/pfSense/pkg/repos/pfSense-repo-stable-cert.pem
	SSL_CLIENT_KEY_FILE=/usr/local/etc/pfSense/pkg/repos/pfSense-repo-stable-key.pem
}
[23.01-RELEASE][admin@NONO]/root: pfSense-upgrade -c
>>> Updating repositories metadata... done.
23.05 version of pfSense is available
[23.01-RELEASE][admin@NONO]/root: pfSense-upgrade -d
>>> Updating repositories metadata...
Updating pfSense-core repository catalogue...
Fetching meta.conf: . done
Fetching packagesite.pkg: . done
Processing entries: .. done
pfSense-core repository update completed. 15 packages processed.
Updating pfSense repository catalogue...
Fetching meta.conf: . done
Fetching packagesite.pkg: .......... done
Processing entries:
Processing entries............. done
pfSense repository update completed. 549 packages processed.
All repositories are up to date.
>>> Upgrading pfSense-upgrade...
Updating pfSense-core repository catalogue...
pfSense-core repository is up to date.
Updating pfSense repository catalogue...
pfSense repository is up to date.
All repositories are up to date.
The following 1 package(s) will be affected (of 0 checked):

Installed packages to be UPGRADED:
	pfSense-upgrade: 1.0_61 -> 1.0_66 [pfSense]

Number of packages to be upgraded: 1

20 KiB to be downloaded.
[1/1] Fetching pfSense-upgrade-1.0_66.pkg: ... done
Checking integrity... done (0 conflicting)
[1/1] Upgrading pfSense-upgrade from 1.0_61 to 1.0_66...
[1/1] Extracting pfSense-upgrade-1.0_66: ...... done
pfSense-repoc-static: invalid signature
failed to read the repo data.
failed to update the repository settings!!!
failed to update the repository settings!!!

PhlMike

This post is deleted!

DaddyGo

@Raffi_ said in 23.01 -> 23.05 upgrade failed:

I had the same issue with upgrade error through GUI and then the GUI showing I already have the latest install. I was able to solve this by SSHing into console and using "pfsense-upgrade".

Hi Bro, it was the same here ,
I subscribed to this thread and I see you have been here, hope all is well with you, long time no hear from you...

BTW:
SSH solves everything, hahaha

Raffi_

@DaddyGo said in 23.01 -> 23.05 upgrade failed:

@Raffi_ said in 23.01 -> 23.05 upgrade failed:

I had the same issue with upgrade error through GUI and then the GUI showing I already have the latest install. I was able to solve this by SSHing into console and using "pfsense-upgrade".

Hi Bro, it was the same here ,
I subscribed to this thread and I see you have been here, hope all is well with you, long time no hear from you...

all is good my friend. Been enjoying the nice west coast weather. Hope all is good with you.

BTW:
SSH solves everything, hahaha

haha we are such nerds because we find that funny.

DaddyGo

@Raffi_ said in 23.01 -> 23.05 upgrade failed:

Been enjoying the nice west coast weather. Hope all is good with you.

That's nice, hmmm the ocean is a little warmer at Lisbon - that's why I'm not complaining...:)

Now everything is OK, I had a little health problem, but it's sorting itself out. I've been away from "here" because of that, but now I'll have time and we'll push SSH hard

BTW:
I'll have time to do a bit better with this great NGFW, the "love" has remained

SteveITS

@Gertjan said in 23.01 -> 23.05 upgrade failed:

when you use pfSense+ 23.01, the pfSense package list will show you only the packages available for that "23.01" version and not the other ones.

Actually, that is not correct. It will show packages for the selected branch, which may not be the installed version if this router has not yet upgraded to the latest version, but has Current selected.

In the past one could install/upgrade a package in that state, and the package would pull in software, maybe a later PHP version, and break everything. However I think I did see they are showing a warning now about the version/repo mismatch? I would still select Previous Stable Version if necessary to make them match. There is a redmine about this.

Innz

Is this common for pfsense? I have a 6100 and 4100. Went to update both and now both of them will not load the gui? I have only had them long enough to update the software twice (this being the second time). Worse firewall I have ever used in my life when try to update.

DaddyGo

@Innz said in 23.01 -> 23.05 upgrade failed:

Worse firewall I have ever used in my life when try to update.

Hmmmm

@Innz "Is this common for pfsense?"

No it's not general, don't assume anything at first.
Always make a backup and you can restore it in no time if you're experienced.

SteveITS

@Innz You didn't provide many details. Error message? What does the console show? Logs? You might start a new thread.

If you didn't wait long enough (see my sig) more than one person has rebooted halfway through the update.

driise

@driise
more digging:

this file /usr/local/etc/pfSense/pkg/repos/pfSense-repo-stable.conf points to a hostname that doesn't exist. is this a bug?

lrwxr-xr-x  1 root  wheel  57 May 26 01:20 pfSense.conf -> /usr/local/etc/pfSense/pkg/repos/pfSense-repo-stable.conf

[23.01-RELEASE][admin@NONO]/usr/local/etc/pkg/repos: more pfSense.conf
FreeBSD: { enabled: no }

pfSense-core: {
    url: "pkg+https://pfsense-plus-pkg.netgate.com/pfSense_plus-v23_05_amd64-core",
    mirror_type: "srv",
    signature_type: "fingerprints",
    fingerprints: "/usr/local/share/pfSense/keys/pkg",
    enabled: yes
}

pfSense: {
    url: "pkg+https://pfsense-plus-pkg.netgate.com/pfSense_plus-v23_05_amd64-pfSense_plus_v23_05",
    mirror_type: "srv",
    signature_type: "fingerprints",
    fingerprints: "/usr/local/share/pfSense/keys/pkg",
    enabled: yes
}

[23.01-RELEASE][admin@NONO]/usr/local/etc/pkg/repos: ping firmware.netgate.com
PING firmware.netgate.com (208.123.73.209): 56 data bytes
64 bytes from 208.123.73.209: icmp_seq=0 ttl=43 time=12.406 ms
64 bytes from 208.123.73.209: icmp_seq=1 ttl=43 time=12.473 ms
^C
--- firmware.netgate.com ping statistics ---
2 packets transmitted, 2 packets received, 0.0% packet loss
round-trip min/avg/max/stddev = 12.406/12.440/12.473/0.034 ms
[23.01-RELEASE][admin@NONO]/usr/local/etc/pkg/repos: ping pfsense-plus-pkg.netgate.com
ping: Unknown host

jimp

@driise said in 23.01 -> 23.05 upgrade failed:

@driise
more digging:

this file /usr/local/etc/pfSense/pkg/repos/pfSense-repo-stable.conf points to a hostname that doesn't exist. is this a bug?

No.

https://docs.netgate.com/pfsense/en/latest/troubleshooting/upgrades.html#packages-netgate-com-has-no-a-aaaa-record

Different variation on the hostname but same concept.

tman222

@driise - running into similar issues as you've described not being able to update packages:

https://forum.netgate.com/topic/180382/unable-to-upgrade-packages

Any ideas/thoughts on how to further troubleshoot this?

driise

@tman222 At this time, I'm stuck I guess, tried again this morning to get it to update, same issues. Hopefully Netgate will determine the issue and fix.

driise

@jimp

Any feedback on what we're seeing?
Any logs I can provide that might help? I can reproduce the issue easy if there's debug logs or something I can pull.

I reverted my VM instance back to the 23.01 boot image so that my physical and VM (secondary) could properly sync.

aaronssh

@pdavis said in 23.01 -> 23.05 upgrade failed:

After toggling the "Current Stable Version" and "Previous Stable Version" in System/Update/System Update, the GUI now showed 23.05 upgrade option.

So I had the same problem. First attempt at update failed with certificate issues, then my device got "stuck" thinking that 23.01 was the latest. Your steps quoted here fixed it for me too. Very strange!!

Dobby_

@demux said in 23.01 -> 23.05 upgrade failed:

Why? What can happen?

If you upgrade it can be in some cases that
the cert. lease will be gone, and so you only
have to wait a while until it is renewed and then
the entire upgrade process will work again for you without any problems.

Gertjan

@SteveITS said in 23.01 -> 23.05 upgrade failed:

Actually, that is not correct. It will show packages for the selected branch, which may not be the installed version ....

Exact.

That's why I was talking about Netgate being a fortune 500 company : the pfSense package list should correspond the system you are using, which isn't necessarily the list with packages available.
The latest versions of a package become available when you use the latest pfSense version.
Something like that.

This implies that there should be a unique repository for every supported pfSense version. This means a lot of labor to main all this.

pete

Backed up my PFSense 23.01 version fine. Updated and it failed. Rebooted box and it wouldn't boot in to PFSense.

Installed new PFSense CE on the box. Got a new token for PFSense + and see this

Thank you for choosing Netgate pfSense. Your device does not require registration, we recognize it already. You may have already registered, or it may be a pre-registered Netgate appliance.

when I try registration

I should have read the forum before upgrading.

I am using PFSense now with CE release 2.6.0-RELEASE (amd64) and restored backup from PFSense 23.01. (which is wrong and seeing this on boot up)

So this morning installing PFSense CE on backup router and hopefully updating it with PFSense + and then restoring configuration.

Never had an issue like this.

SteveITS

@pete I don’t have a solution but I’ve seen other posts like that. I believe that means Netgate recognizes the calculated NDI and therefore you don’t need a new token. Maybe you can find a thread with the solution…