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Pfsense wont come back up after restart

Scheduled Pinned Locked Moved General pfSense Questions
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  • A
    atafm2 @Gertjan
    last edited by May 31, 2023, 3:07 PM

    @Gertjan
    oce0 is a 10gbe nic. and that nic does work. (or at least was working prior to restart)

    server is fine. it is a Dell r730xd. Lifecycle controller health test shows everything is healthy and the firmware and bios are all up to date. No issues with the hardware as far as I can tell. iDrac is fine too, also reports no errors in the log

    G 1 Reply Last reply May 31, 2023, 3:21 PM Reply Quote 0
    • A
      atafm2 @stephenw10
      last edited by May 31, 2023, 3:12 PM

      @stephenw10
      thanks for the reply
      I will have to try that

      my only question is with this:

      " *Once at the loader prompt, type the following to boot with the serial console active:

      set console=comconsole
      boot -v* "

      I have not been able to type in this console yet. the only keys on the keyboard that do anything are just page up and down. I am assuming though that getting " to a loader prompt" will allow me to type though

      will update,
      thanks

      1 Reply Last reply Reply Quote 0
      • G
        Gertjan @atafm2
        last edited by May 31, 2023, 3:21 PM

        @atafm2 said in Pfsense wont come back up after restart:

        oce0 is a 10gbe nic. and that nic does work. (or at least was working prior to restart)
        server is fine. it is a Dell r730xd. Lifecycle controller health test shows everything is healthy and the firmware and bios are all up to date. No issues with the hardware as far as I can tell. iDrac is fine too, also reports no errors in the log

        Can be so.
        But The NIC bios is POSting ....
        It is paid to do that if something (and only the NIC Bios can know what this 'something' is).

        iDrac : nice, it does a lot, I know, as I'm looking at mine more then often, as I wait for my 650 Watt/hour PowerEdge T310 (13 years now) to die. I let it in place as it was a very $$$ device, and I want to make every minute out of it. It never let me down - fingers crossed.

        No "help me" PM's please. Use the forum, the community will thank you.
        Edit : and where are the logs ??

        1 Reply Last reply Reply Quote 0
        • S
          stephenw10 Netgate Administrator
          last edited by May 31, 2023, 3:27 PM

          You want to boot with the video console so at the loader prompt enter:

          set console=vidconsole
          boot
          

          Steve

          A 1 Reply Last reply Jun 2, 2023, 1:54 PM Reply Quote 0
          • A
            atafm2 @stephenw10
            last edited by Jun 2, 2023, 1:54 PM

            @stephenw10
            so i was able to type help, and then the first command.
            but after i typed this, it got hung up and wouldnt let me type the boot -v
            egegeg.PNG

            also, when i restarted, i got this message
            avrj.PNG

            something is not happy

            1 Reply Last reply Reply Quote 0
            • S
              stephenw10 Netgate Administrator
              last edited by Jun 2, 2023, 2:18 PM

              Hmm, that second screenshot looks like a UEFI driver issue, nothing to do with pfSense.

              Why did you set the console to comconsole? That's the serial console and you're not connected to that.

              As I said above use:

              set console=vidconsole
              boot
              

              Steve

              A 1 Reply Last reply Jun 2, 2023, 10:54 PM Reply Quote 1
              • A
                atafm2 @stephenw10
                last edited by Jun 2, 2023, 10:54 PM

                @stephenw10
                that fixed it!!!
                thank you!!!!

                A 1 Reply Last reply Jun 3, 2023, 12:53 AM Reply Quote 1
                • A
                  atafm2 @atafm2
                  last edited by Jun 3, 2023, 12:53 AM

                  now the new issue is that one of my nic's is not showing up.
                  the 10gbe one (oce0 and oce1)
                  it has the blinking lights on the back, but it does not show up as an option under interfaces -> assignments

                  did the network card really just spontaneously fail? or do you think it could just be a driver problem?
                  this is the nic that had the POST failed error in the attached screen shots up above
                  it was working fine before i rebooted and somehow got stuck on the wrong video

                  1 Reply Last reply Reply Quote 0
                  • S
                    stephenw10 Netgate Administrator
                    last edited by Jun 3, 2023, 11:45 AM

                    The two symptoms you see there, that error message from the OCE driver and the BIOS error message, look like a problem with the card. Though I have not seen that error before so I can only speculate. Can you test the NIC in something else? Or try booting a different OS on that hardware?

                    1 Reply Last reply Reply Quote 0
                    • S
                      stephenw10 Netgate Administrator
                      last edited by Jun 3, 2023, 11:52 AM

                      This thread looks relevant:
                      https://community.hpe.com/t5/proliant-servers-ml-dl-sl/hp-10g-554flr-freebsd-driver/td-p/7166313/page/3

                      Try booting with the 10G NICs disconnected.

                      A 1 Reply Last reply Jun 3, 2023, 8:10 PM Reply Quote 1
                      • A
                        atafm2 @stephenw10
                        last edited by Jun 3, 2023, 8:10 PM

                        @stephenw10
                        yep that was it!
                        Thanks again for the help :D

                        That 10gbe nic i am temporarily running at 1gbe using SFP+ to RJ45 adapters.
                        I just had to unplug both adapters, reboot the system, and once up, i plugged back in and it works

                        1 Reply Last reply Reply Quote 0
                        • S
                          stephenw10 Netgate Administrator
                          last edited by Jun 4, 2023, 12:35 PM

                          Ah, nice! That looks like an issue with the NIC firmware then. Odd that you didn't see it before.

                          1 Reply Last reply Reply Quote 0
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