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    Locked out of PFsense GUI

    Scheduled Pinned Locked Moved General pfSense Questions
    29 Posts 6 Posters 3.9k Views
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    • stephenw10S
      stephenw10 Netgate Administrator
      last edited by

      Is it showing a valid WAN IP? How is the WAN configured?

      Does it show link LEDs on the WAN NIC at least/

      M 1 Reply Last reply Reply Quote 0
      • M
        mskidz @stephenw10
        last edited by

        @stephenw10

        Yes I show the lights blinking at the back of the device in both the wan and lan ports that have a cable plugged in.

        I am not sure what you mean how is the wan configured and is it showing a valid wan IP.

        GertjanG 1 Reply Last reply Reply Quote 0
        • GertjanG
          Gertjan @mskidz
          last edited by

          @mskidz

          Show for example : Status > Interfaces

          No "help me" PM's please. Use the forum, the community will thank you.
          Edit : and where are the logs ??

          M 1 Reply Last reply Reply Quote 0
          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            Yes, the status will show if it has an IP. It will also show that at the console.

            How is the WAN configured in Interfaces > WAN? DHCP? Static? PPPoE?

            Steve

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            • M
              mskidz @Gertjan
              last edited by

              Interface status - wan shows a red x with auto select both an ipv4 and ipv6 address
              Lan shows a green arrow 1000base T with the ipv4 address I assigned

              All other wan and lan show red x auto select no ip addresses

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              • M
                mskidz @stephenw10
                last edited by

                @stephenw10
                The wan is a DHCP ipv4 the enable box is checked and the two reserved networks at the bottom are checked rfc1918 and bogon

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                • stephenw10S
                  stephenw10 Netgate Administrator
                  last edited by

                  Ok so it's failing to pull a dhcp lease.

                  What is it connected to?

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                    mskidz @stephenw10
                    last edited by

                    @stephenw10
                    I have the 4100 connected to my laptop that has Linux mint as an os though the lan port. I have the wan port hooked up to a port on the modem that my ISP gave me.

                    The lap top does not have the traditional Ethernet jack. It has a USB C so I have a converter that receives the Ethernet cable from the 4100 then this convertor has a USB C that connects into my laptop.

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                    • stephenw10S
                      stephenw10 Netgate Administrator
                      last edited by

                      Ok, so the ISP is not passing pfSense a DHCP lease.

                      The first thing to try is to power cycle to modem. Many ISPs will lock to the MAC address of whatever was connected and that can be reset by rebooting the modem.
                      Sometimes you need to call the ISP for that or spoof the MAC address of the old device on the pfSense WAN.

                      If that still fails make sure the ISP doesn't require something else on the WAN like VLAN or priority tagging.

                      Steve

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                      • GertjanG Gertjan referenced this topic on
                      • M
                        mskidz @stephenw10
                        last edited by

                        @stephenw10
                        Ok i power cycled the modem and now I have both the WAN and LAN on the with a green arrow and all the other connects lan 2-4 and wan2 have red x. I still am unable to connect to the internet through the fire wall.

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                        • stephenw10S
                          stephenw10 Netgate Administrator
                          last edited by

                          Does the WAN show as having a valid IP address and/or gateway though?

                          If not check the system and dhcp logs for errors.

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                          • M
                            mskidz @stephenw10
                            last edited by

                            @stephenw10

                            This is what it shows on the dashborad for eh WAN

                            1000baseT <full-duplex,rxpause,txpause> 192.168.0.161
                            2604:2d80:ab82:c700:92ec:77ff:fe35:430b

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                            • stephenw10S
                              stephenw10 Netgate Administrator
                              last edited by

                              Ok, so it's pulling a valid IP there.

                              Check the routes in Diag > Routes. Make sure it has a default route via the upstream router; probably: 192.168.0.1.

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