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Crash Report

General pfSense Questions
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  • D
    DTMHibbert
    last edited by Jun 20, 2023, 9:39 AM

    HI All,

    Hoping i can get some help, i recently purchased a intel N100 based mini PC to run pfSense in a home environment. I've achieved a basic setup so far but have just logged on to web gui and seen i have crash report.

    textdump.tar.0 info.0

    I've attached the two files i downloaded from pfSense - would someone be able to take a look at these and point me in the right direction to resolving.

    Thanks :)

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    • S
      stephenw10 Netgate Administrator
      last edited by Jun 20, 2023, 12:54 PM

      Backtrace:

      db:1:pfs> bt
      Tracing pid 14965 tid 100374 td 0xfffffe011311ac80
      kdb_enter() at kdb_enter+0x32/frame 0xfffffe0113231660
      vpanic() at vpanic+0x183/frame 0xfffffe01132316b0
      panic() at panic+0x43/frame 0xfffffe0113231710
      pmap_remove_pages() at pmap_remove_pages+0x944/frame 0xfffffe0113231860
      vmspace_exit() at vmspace_exit+0x7f/frame 0xfffffe0113231890
      exit1() at exit1+0x56c/frame 0xfffffe01132318f0
      sigexit() at sigexit+0x131/frame 0xfffffe0113231d60
      postsig() at postsig+0x23c/frame 0xfffffe0113231e20
      ast_sig() at ast_sig+0x1d7/frame 0xfffffe0113231ed0
      ast_handler() at ast_handler+0x88/frame 0xfffffe0113231f10
      ast() at ast+0x20/frame 0xfffffe0113231f30
      doreti_ast() at doreti_ast+0x1c/frame 0x8214bab10
      

      Panic:

      Fatal trap 12: page fault while in kernel mode
      cpuid = 2; apic id = 04
      fault virtual address	= 0xfffff872cb427000
      fault code		= supervisor write data, page not present
      instruction pointer	= 0x20:0xffffffff8129becb
      stack pointer	        = 0x0:0xfffffe011028ec50
      frame pointer	        = 0x0:0xfffffe011028ec50
      code segment		= base 0x0, limit 0xfffff, type 0x1b
      			= DPL 0, pres 1, long 1, def32 0, gran 1
      processor eflags	= interrupt enabled, resume, IOPL = 0
      current process		= 27062 (rrdtool)
      rdi: fffff872cb427000 rsi: fffff803cc0d5468 rdx:                1
      rcx:             1000  r8:             8000  r9:                0
      rax:                0 rbx:        82ae27000 rbp: fffffe011028ec50
      r10:                1 r11: ffffffffffffffff r12:                0
      r13: fffffe0111b67400 r14:                0 r15: fffffe0111cbaac0
      trap number		= 12
      panic: page fault
      cpuid = 2
      time = 1687215821
      KDB: enter: panic
      
      <6>pid 32413 (php-cgi), jid 0, uid 0: exited on signal 11 (core dumped)
      <5>arp: packet with unknown hardware format 0x06 received on igc1
      <5>arp: packet with unknown hardware format 0x06 received on igc1
      <6>pid 14965 (php-fpm), jid 0, uid 0: exited on signal 11 (core dumped)
      panic: bad pte va 2000a57000 pte 0
      cpuid = 1
      time = 1687252412
      KDB: enter: panic
      

      Nothing jumps out as a known issue there.

      Something is tripping up PHP.

      What is igc1 connected to that's sending odd ARP packets?

      Steve

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      • D
        DTMHibbert
        last edited by Jun 20, 2023, 1:05 PM

        So hopefully just a glitch maybe?

        igc1 is connected to LAN.

        Thnaks

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        • S
          stephenw10 Netgate Administrator
          last edited by Jun 20, 2023, 1:49 PM

          @stephenw10 said in Crash Report:

          arp: packet with unknown hardware format 0x06 received

          Something on LAN is sending bad packets. You should find out what that is and stop it if you can. However that shouldn't cause a kernel panic.
          https://forum.netgate.com/topic/152050/arp-packet-with-unknown-hardware-format-0x00

          With php core dumping like that I would expect to see some errors in the system log? Whatever else is happening at that time could tell us something.

          Steve

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