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    Undefined symbol "__libc_start1@FBSD_1.7" on pfSense Plus 23.01

    Scheduled Pinned Locked Moved General pfSense Questions
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    • M
      martys @djgans
      last edited by

      @djgans Thanks for the additional info!

      I checked both .conf files and each say:

      FreeBSD: { enabled: no }
      

      I then did pkg-static clean -ay ; pkg-static install -f pkg with good looking (to me) output:

      [23.01-RELEASE][admin@gateway.home]/root: pkg-static clean -ay ; pkg-static install -f pkg
      Nothing to do.
      Updating pfSense-core repository catalogue...
      pfSense-core repository is up to date.
      Updating pfSense repository catalogue...
      pfSense repository is up to date.
      All repositories are up to date.
      The following 1 package(s) will be affected (of 0 checked):
      
      Installed packages to be REINSTALLED:
      	pkg-1.19.1_1 [pfSense]
      
      Number of packages to be reinstalled: 1
      
      9 MiB to be downloaded.
      
      Proceed with this action? [y/N]: y
      [1/1] Fetching pkg-1.19.1_1.pkg: 100%    9 MiB   9.5MB/s    00:01
      Checking integrity... done (0 conflicting)
      [1/1] Reinstalling pkg-1.19.1_1...
      [1/1] Extracting pkg-1.19.1_1: 100%
      You may need to manually remove /usr/local/etc/pkg.conf if it is no longer needed.
      

      but still get the original issue:

      [23.01-RELEASE][admin@gateway.home]/root: pkg info pkg
      ld-elf.so.1: /usr/local/sbin/pkg: Undefined symbol "__libc_start1@FBSD_1.7"
      

      No harm, but no progress either. I just hope that no part of pfSense's own upgrading processes expects to use pkg and not pkg-static at this point.

      L 1 Reply Last reply Reply Quote 0
      • L
        lucasbender @martys
        last edited by

        @martys
        I've the same issue here, using:
        Version 23.01-RELEASE (amd64)
        built on Fri Feb 10 20:06:33 UTC 2023
        FreeBSD 14.0-CURRENT

        I did the same mistake on mixing package repositories, replacing pkg instead of installing my desired package:

        [23.01-RELEASE][root@router.domain]/root: pkg install -y autossh
        Updating FreeBSD repository catalogue...
        Fetching meta.conf: 100%    163 B   0.2kB/s    00:01
        Fetching packagesite.pkg: 100%    7 MiB   6.9MB/s    00:01
        Processing entries:   0%
        Processing entries: 100%
        FreeBSD repository update completed. 32883 packages processed.
        Updating pfSense-core repository catalogue...
        pfSense-core repository is up to date.
        Updating pfSense repository catalogue...
        pfSense repository is up to date.
        All repositories are up to date.
        New version of pkg detected; it needs to be installed first.
        The following 1 package(s) will be affected (of 0 checked):
        
        Installed packages to be UPGRADED:
                pkg: 1.18.4_4 -> 1.19.1_1 [FreeBSD]
        
        Number of packages to be upgraded: 1
        
        9 MiB to be downloaded.
        [1/1] Fetching pkg-1.19.1_1.pkg: 100%    9 MiB   9.6MB/s    00:01
        Checking integrity... done (0 conflicting)
        [1/1] Upgrading pkg from 1.18.4_4 to 1.19.1_1...
        [1/1] Extracting pkg-1.19.1_1: 100%
        You may need to manually remove /usr/local/etc/pkg.conf if it is no longer needed.
        ld-elf.so.1: /usr/local/sbin/pkg: Undefined symbol "__libc_start1@FBSD_1.7"
        

        but in order to reverse the mistake, i did:

        [23.01-RELEASE][root@router.domain]/root: pkg-static install -f pkg-1.18.4_4
        Updating FreeBSD repository catalogue...
        FreeBSD repository is up to date.
        Updating pfSense-core repository catalogue...
        pfSense-core repository is up to date.
        Updating pfSense repository catalogue...
        pfSense repository is up to date.
        All repositories are up to date.
        Checking integrity... done (0 conflicting)
        The following 1 package(s) will be affected (of 0 checked):
        
        Installed packages to be DOWNGRADED:
                pkg: 1.19.1_1 -> 1.18.4_4 [pfSense]
        
        Number of packages to be downgraded: 1
        
        Proceed with this action? [y/N]: y
        [1/1] Downgrading pkg from 1.19.1_1 to 1.18.4_4...
        [1/1] Extracting pkg-1.18.4_4: 100%
        You may need to manually remove /usr/local/etc/pkg.conf if it is no longer needed.
        
        

        Now pkg is working again...😌

        [23.01-RELEASE][root@router.domain]/root: pkg update
        Updating FreeBSD repository catalogue...
        FreeBSD repository is up to date.
        Updating pfSense-core repository catalogue...
        pfSense-core repository is up to date.
        Updating pfSense repository catalogue...
        pfSense repository is up to date.
        All repositories are up to date.
        
        
        L M 2 Replies Last reply Reply Quote 0
        • L
          lucasbender @lucasbender
          last edited by

          If others need to install a package without upgrading/crashing pkg, i had success by lock pkg, install needed package, unlock pkg and then disable the FreeBSD repository to avoid any future issues on pfSense:

          [23.01-RELEASE][root@router.domain]/root: pkg lock pkg
          pkg-1.18.4_4: lock this package? [y/N]: y
          Locking pkg-1.18.4_4
          [23.01-RELEASE][root@router.domain]/root: pkg install autossh
          Updating FreeBSD repository catalogue...
          FreeBSD repository is up to date.
          Updating pfSense-core repository catalogue...
          pfSense-core repository is up to date.
          Updating pfSense repository catalogue...
          pfSense repository is up to date.
          All repositories are up to date.
          The following 1 package(s) will be affected (of 0 checked):
          
          New packages to be INSTALLED:
                  autossh: 1.4g [FreeBSD]
          
          Number of packages to be installed: 1
          
          24 KiB to be downloaded.
          
          Proceed with this action? [y/N]: y
          [1/1] Fetching autossh-1.4g.pkg: 100%   24 KiB  24.3kB/s    00:01
          Checking integrity... done (0 conflicting)
          [1/1] Installing autossh-1.4g...
          [1/1] Extracting autossh-1.4g: 100%
          [23.01-RELEASE][root@router.domain]/root: pkg unlock pkg
          pkg-1.18.4_4: unlock this package? [y/N]: y
          Unlocking pkg-1.18.4_4
          
          
          1 Reply Last reply Reply Quote 0
          • M
            martys @lucasbender
            last edited by

            @lucasbender I do appreciate the success you had, and wish it had worked for me… but it did not. Here's what I got:

            [23.01-RELEASE][admin@gateway.home]/root: pkg-static install -f pkg-1.18.4_4
            Updating pfSense-core repository catalogue...
            pfSense-core repository is up to date.
            Updating pfSense repository catalogue...
            pfSense repository is up to date.
            All repositories are up to date.
            pkg-static: No packages available to install matching 'pkg-1.18.4_4' have been found in the repositories
            
            [23.01-RELEASE][admin@gateway.home]/root: pkg-static info pkg
            pkg-1.19.1_1
            Name           : pkg
            Version        : 1.19.1_1
            Installed on   : Tue May 30 22:31:25 2023 EDT
            Origin         : ports-mgmt/pkg
            Architecture   : FreeBSD:14:amd64
            Prefix         : /usr/local
            Categories     : ports-mgmt
            Licenses       : BSD2CLAUSE
            Maintainer     : pkg@FreeBSD.org
            WWW            : https://github.com/freebsd/pkg
            Comment        : Package manager
            Options        :
            	DOCS           : off
            Shared Libs provided:
            	libpkg.so.4
            Annotations    :
            	FreeBSD_version: 1400085
            	build_timestamp: 2023-05-23T17:56:06+0000
            	built_by       : poudriere-git-3.3.99.20220831
            	port_checkout_unclean: no
            	port_git_hash  : 38f48ce64acc
            	ports_top_checkout_unclean: yes
            	ports_top_git_hash: 5ceffeaef96e
            	repo_type      : binary
            	repository     : pfSense
            Flat size      : 34.1MiB
            Description    :
            Package management tool
            
            WWW: https://github.com/freebsd/pkg
            
            

            Notice how there is no mention about FreeBSD repository (2 lines in your output). And pkg-static seems to think this 'bad' version of pkg is in the PfSense repository.

            I will admit that while I know lots of other package managers very well, I know next to nothing about pkg. So I'm probably missing something obvious or reading more into the output I'm getting than I should.

            1 Reply Last reply Reply Quote 0
            • stephenw10S
              stephenw10 Netgate Administrator
              last edited by

              Did you set the repo to 23.01 before doing that?

              Since 23.05 was released it will have become the default and pulled in pkg from that. It's not usually an issue, the upgrade process uses pkg-static for everything for just that reason.

              M 1 Reply Last reply Reply Quote 1
              • M
                martys @stephenw10
                last edited by

                @stephenw10 said in Undefined symbol "__libc_start1@FBSD_1.7" on pfSense Plus 23.01:

                Did you set the repo to 23.01 before doing that?

                Since 23.05 was released it will have become the default and pulled in pkg from that. It's not usually an issue, the upgrade process uses pkg-static for everything for just that reason.

                Now how was I to know to do that? I'm just minding my business running 23.01 and without using the System > Update GUI out comes a newer version for me to eventually choose… and something in the background seems to have chosen to spring forward the CLI's repository view to the newer version that I'm not ready for, and upgraded pkg to match.

                You're saying to visit the System > Update GUI to 'drop back' was the final key to getting pkg back. This is probably one of the unwritten things about the upgrade notes warning about not upgrading packages before an upgrade.

                So after dropping back the setting to 23.01 and reinstalling from pkg-1.18.4_4, all is well on my installation.

                I do thank you all for responding as quickly, and completely, as you did. Here's to a healthy community of users!

                /Marty

                1 Reply Last reply Reply Quote 0
                • stephenw10S
                  stephenw10 Netgate Administrator
                  last edited by

                  It shouldn't matter that pkg has been updated. It's only an issue if you're using pkg at the CLI in which case you will see that error if you don't use pkg-static.

                  S 1 Reply Last reply Reply Quote 0
                  • S
                    sgw @stephenw10
                    last edited by

                    I somehow lost my active repos. Toggling back and forth between 23.01 and 23.05 doesn't help.
                    I wonder if I could scp some files from a working machine into the system. Or somehow fix a symlink or so.

                    [23.01-RELEASE][root@some.host]/root: pkg-static clean -ay ; pkg-static install -fy pkg pfSense-repo pfSense-upgrade
                    pkg-static: No active remote repositories configured
                    pkg-static: No packages available to install matching 'pfSense-repo' have been found in the repositories
                    pkg-static: No packages available to install matching 'pfSense-upgrade' have been found in the repositories
                    

                    Unfortunately this box is in a protected environment, I can't let Netgate support in right now.

                    help appreciated, thanks

                    S 1 Reply Last reply Reply Quote 0
                    • S
                      sgw @sgw
                      last edited by

                      Some more infos:

                      # pkg --version
                      ld-elf.so.1: /usr/local/sbin/pkg: Undefined symbol "__libc_start1@FBSD_1.7"
                      
                      # pkg-static install -f pkg-1.18.4_4
                      pkg-static: No packages available to install matching 'pkg-1.18.4_4' have been found in the repositories
                      

                      According to the GUI I am on 23.01 branch ... but some repo-information seems to be lost right now.

                      1 Reply Last reply Reply Quote 0
                      • stephenw10S
                        stephenw10 Netgate Administrator
                        last edited by

                        Try running: pfSense-repoc-static

                        That should pull in repo data. Or show an error.

                        S 1 Reply Last reply Reply Quote 0
                        • S
                          sgw @stephenw10
                          last edited by

                          @stephenw10 "Command not found"

                          I managed to downgrade "pkg" as far as I see. And I reinstalled the repos, and somehow fixed that symlink:

                          ln -s /usr/local/etc/pfSense/pkg/repos/pfSense-repo-prev.conf pfSense.conf
                          

                          I assume I should get things right on 23.01 at first?

                          Currently:

                          # pkg update
                          Updating pfSense-core repository catalogue...
                          Certificate verification failed for /C=US/ST=Texas/L=Austin/O=Rubicon Communications, LLC (Netgate)/OU=pfSense Plus/CN=pfsense-plus-pkg01.atx.netgate.com
                          2427236352:error:1416F086:SSL routines:tls_process_server_certificate:certificate verify failed:/var/jenkins/workspace/pfSense-Plus-snapshots-23_01-main/sources/FreeBSD-src-plus-RELENG_23_01/crypto/openssl/ssl/statem/statem_clnt.c:1921:
                          Certificate verification failed for /C=US/ST=Texas/L=Austin/O=Rubicon Communications, LLC (Netgate)/OU=pfSense Plus/CN=pfsense-plus-pkg01.atx.netgate.com
                          2427236352:error:1416F086:SSL routines:tls_process_server_certificate:certificate verify failed:/var/jenkins/workspace/pfSense-Plus-snapshots-23_01-main/sources/FreeBSD-src-plus-RELENG_23_01/crypto/openssl/ssl/statem/statem_clnt.c:1921:
                          Certificate verification failed for /C=US/ST=Texas/L=Austin/O=Rubicon Communications, LLC (Netgate)/OU=pfSense Plus/CN=pfsense-plus-pkg01.atx.netgate.com
                          2427236352:error:1416F086:SSL routines:tls_process_server_certificate:certificate verify failed:/var/jenkins/workspace/pfSense-Plus-snapshots-23_01-main/sources/FreeBSD-src-plus-RELENG_23_01/crypto/openssl/ssl/statem/statem_clnt.c:1921:
                          Certificate verification failed for /C=US/ST=Texas/L=Austin/O=Rubicon Communications, LLC (Netgate)/OU=pfSense Plus/CN=pfsense-plus-pkg01.atx.netgate.com
                          
                          [..]
                          

                          thanks ...

                          1 Reply Last reply Reply Quote 0
                          • stephenw10S
                            stephenw10 Netgate Administrator
                            last edited by

                            If you re-installed the repo pkg and it repopulated the symlink then it looks like it might not have the correct cert for the repo.

                            Try running pkg -d update to see the full error.

                            Check what cert it's using:

                            cat /usr/local/etc/pkg.conf
                            
                            S 1 Reply Last reply Reply Quote 1
                            • stephenw10S
                              stephenw10 Netgate Administrator
                              last edited by

                              Oh, yeah if you added the symlink manually it probably also needs the pkg.conf updating manually. In 23.01 when set to 'Prev' it should look like:

                              ABI=FreeBSD:14:amd64
                              ALTABI=freebsd:14:x86:64
                              PKG_ENV {
                              	SSL_CA_CERT_FILE=/etc/ssl/netgate-ca.pem
                              	SSL_CLIENT_CERT_FILE=/usr/local/etc/pfSense/pkg/repos/pfSense-repo-prev-cert.pem
                              	SSL_CLIENT_KEY_FILE=/usr/local/etc/pfSense/pkg/repos/pfSense-repo-prev-key.pem
                              }
                              
                              S 1 Reply Last reply Reply Quote 0
                              • S
                                sgw @stephenw10
                                last edited by

                                @stephenw10

                                Compared /usr/local/etc/pkg.conf with another 23.01 box.

                                The whole block "PKG_ENV" was missing, added it.

                                Now:

                                pkg -d update
                                DBG(1)[32839]> pkg initialized
                                Updating pfSense-core repository catalogue...
                                DBG(1)[32839]> PkgRepo: verifying update for pfSense-core
                                DBG(1)[32839]> PkgRepo: need forced update of pfSense-core
                                DBG(1)[32839]> Pkgrepo, begin update of '/var/db/pkg/repo-pfSense-core.sqlite'
                                DBG(1)[32839]> Request to fetch pkg+https://pfsense-plus-pkg.netgate.com/pfSense_plus-v23_01_aarch64-core/meta.conf
                                DBG(1)[32839]> opening libfetch fetcher
                                DBG(1)[32839]> Fetch > libfetch: connecting
                                DBG(1)[32839]> Fetch: fetching from: https://pfsense-plus-pkg01.atx.netgate.com/pfSense_plus-v23_01_aarch64-core/meta.conf with opts "i"
                                DBG(1)[32839]> Fetch: fetcher chosen: https
                                Fetching meta.conf: 100%    163 B   0.2kB/s    00:01    
                                DBG(1)[32839]> Request to fetch pkg+https://pfsense-plus-pkg.netgate.com/pfSense_plus-v23_01_aarch64-core/packagesite.pkg
                                DBG(1)[32839]> opening libfetch fetcher
                                DBG(1)[32839]> Fetch > libfetch: connecting
                                DBG(1)[32839]> Fetch: fetching from: https://pfsense-plus-pkg01.atx.netgate.com/pfSense_plus-v23_01_aarch64-core/packagesite.pkg with opts "i"
                                DBG(1)[32839]> Fetch: fetcher chosen: https
                                Fetching packagesite.pkg: 100%    2 KiB   1.8kB/s    00:01    
                                DBG(1)[32839]> PkgRepo: extracting packagesite.yaml of repo pfSense-core
                                DBG(1)[32947]> PkgRepo: extracting signature of repo in a sandbox
                                DBG(1)[32839]> Pkgrepo, reading new packagesite.yaml for '/var/db/pkg/repo-pfSense-core.sqlite'
                                Processing entries: 100%
                                pfSense-core repository update completed. 7 packages processed.
                                Updating pfSense repository catalogue...
                                DBG(1)[32839]> PkgRepo: verifying update for pfSense
                                DBG(1)[32839]> PkgRepo: need forced update of pfSense
                                DBG(1)[32839]> Pkgrepo, begin update of '/var/db/pkg/repo-pfSense.sqlite'
                                DBG(1)[32839]> Request to fetch pkg+https://pfsense-plus-pkg.netgate.com/pfSense_plus-v23_01_aarch64-pfSense_plus_v23_01/meta.conf
                                DBG(1)[32839]> opening libfetch fetcher
                                DBG(1)[32839]> Fetch > libfetch: connecting
                                DBG(1)[32839]> Fetch: fetching from: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v23_01_aarch64-pfSense_plus_v23_01/meta.conf with opts "i"
                                DBG(1)[32839]> Fetch: fetcher chosen: https
                                Fetching meta.conf: 100%    163 B   0.2kB/s    00:01    
                                DBG(1)[32839]> Request to fetch pkg+https://pfsense-plus-pkg.netgate.com/pfSense_plus-v23_01_aarch64-pfSense_plus_v23_01/packagesite.pkg
                                DBG(1)[32839]> opening libfetch fetcher
                                DBG(1)[32839]> Fetch > libfetch: connecting
                                DBG(1)[32839]> Fetch: fetching from: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v23_01_aarch64-pfSense_plus_v23_01/packagesite.pkg with opts "i"
                                DBG(1)[32839]> Fetch: fetcher chosen: https
                                Fetching packagesite.pkg: 100%  143 KiB 146.3kB/s    00:01    
                                DBG(1)[32839]> PkgRepo: extracting packagesite.yaml of repo pfSense
                                DBG(1)[33279]> PkgRepo: extracting signature of repo in a sandbox
                                DBG(1)[32839]> Pkgrepo, reading new packagesite.yaml for '/var/db/pkg/repo-pfSense.sqlite'
                                Processing entries: 100%
                                pfSense repository update completed. 503 packages processed.
                                All repositories are up to date.
                                

                                Looks better, thanks ;-)

                                How to proceed now? Switch to 23.05 in the GUI?

                                1 Reply Last reply Reply Quote 0
                                • S
                                  sgw @stephenw10
                                  last edited by

                                  @stephenw10

                                  Currently I have:

                                  ABI=FreeBSD:14:aarch64
                                  ALTABI=freebsd:14:aarch64:64
                                  
                                  PKG_ENV {
                                  	SSL_CA_CERT_FILE=/etc/ssl/netgate-ca.pem
                                  	SSL_CLIENT_CERT_FILE=/usr/local/etc/pfSense/pkg/repos/pfSense-repo-stable-cert.pem
                                  	SSL_CLIENT_KEY_FILE=/usr/local/etc/pfSense/pkg/repos/pfSense-repo-stable-key.pem
                                  }
                                  

                                  but as mentioned it seemed to work.

                                  1 Reply Last reply Reply Quote 0
                                  • stephenw10S
                                    stephenw10 Netgate Administrator
                                    last edited by

                                    Yes, try switching to 23.05 and see if it allows you to update.

                                    S 1 Reply Last reply Reply Quote 0
                                    • S
                                      sgw @stephenw10
                                      last edited by

                                      @stephenw10

                                      Unfortunately not.

                                      Option 13 gives me:

                                      Enter an option: 13
                                      
                                      ld-elf.so.1: /usr/local/bin/php: Undefined symbol "__libc_start1@FBSD_1.7"
                                      ld-elf.so.1: /usr/local/bin/php: Undefined symbol "__libc_start1@FBSD_1.7"
                                      ld-elf.so.1: /usr/local/bin/php: Undefined symbol "__libc_start1@FBSD_1.7"
                                      ld-elf.so.1: /usr/local/bin/php: Undefined symbol "__libc_start1@FBSD_1.7"
                                      /usr/local/libexec/pfSense-upgrade: /usr/local/sbin/-update-repos.php: not found
                                      cp: /usr/local/etc/pkg/repos/.conf: No such file or directory
                                      /usr/local/libexec/pfSense-upgrade: /usr/local/sbin/-update-repos.php: not found
                                      failed to update the repository settings!!!
                                      ld-elf.so.1: /usr/local/bin/php-cgi: Undefined symbol "__libc_start1@FBSD_1.7"
                                      

                                      even after toggling 23.01 -> 23.05 -> 23.01 -> 23.05 ...

                                      Again "No active remote repositories configured", seems that the symlink is gone again.

                                      1 Reply Last reply Reply Quote 0
                                      • stephenw10S
                                        stephenw10 Netgate Administrator
                                        last edited by

                                        Hmm, OK.
                                        What do these show:

                                        pfSense-upgrade -d
                                        
                                        pkg-static -d update
                                        
                                        S 1 Reply Last reply Reply Quote 0
                                        • S
                                          sgw @stephenw10
                                          last edited by

                                          @stephenw10

                                          I think I messed it up even more. Currently php is messed up, GUI disfunctional.

                                          # pfSense-upgrade -d
                                          
                                          Fatal error: Uncaught Error: Call to undefined function gettext() in /etc/inc/certs.inc:48
                                          Stack trace:
                                          #0 /etc/inc/functions.inc(34): require_once()
                                          #1 /etc/inc/notices.inc(26): require_once('/etc/inc/functi...')
                                          #2 /etc/inc/config.inc(51): require_once('/etc/inc/notice...')
                                          #3 /usr/local/sbin/pfSense-update-repos.php(23): require_once('/etc/inc/config...')
                                          #4 {main}
                                            thrown in /etc/inc/certs.inc on line 48
                                          failed to update the repository settings!!!
                                          

                                          pkg-static -d update runs through OK.

                                          1 Reply Last reply Reply Quote 0
                                          • stephenw10S
                                            stephenw10 Netgate Administrator
                                            last edited by

                                            Hmm, I assume reinstalling this would be difficult?

                                            pkg-static -d update runs successfully against the 23.05 repo?

                                            S 1 Reply Last reply Reply Quote 0
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