Setting up fibre internet connection does not work

Art Mooney

Hi,

I just changed internet service providers (DSL to fibre). The provider sent me a FritzBox that I can connect to a Genexis FiberTwist-P2411. If I do that, the internet connection works. Now, I want to remove the FritzBox and establish the connection using pfsense. I received user name and password from the service provider and configured the WAN interface PPPoe-connection using these credentials. Unfortunately, there is no connection.

I am uncertain, where the error is. I managed to decrypt the FritzBox configuration file, which appears to suggest that no particular VLAN tag is needed (VLAN tag 0 means no VLAN, correct?). I looked into the PPP log file, which is shown below.

I read that some ISPs use MAC filters. Thus, I changed the MAC address of the corresponding LAN interface to the one of the LAN1 NIC of the FritzBox. Did not change anything.

As I do not want to fill this post with useless data, I am not adding the decrypted FritzBox configuration file, but can do so, if helpful. I hope that someone can already give me a hint based on the PPP log below.

Many thanks!

PPP-log:

Jun 25 15:14:08 	ppp 	95334 	[wan_link0] AUTHPROTO CHAP MD5
Jun 25 15:14:08 	ppp 	95334 	[wan_link0] MAGICNUM 0x5d65ab2f
Jun 25 15:14:08 	ppp 	95334 	[wan_link0] LCP: SendConfigAck #227
Jun 25 15:14:08 	ppp 	95334 	[wan_link0] MRU 1492
Jun 25 15:14:08 	ppp 	95334 	[wan_link0] AUTHPROTO CHAP MD5
Jun 25 15:14:08 	ppp 	95334 	[wan_link0] MAGICNUM 0x5d65ab2f
Jun 25 15:14:08 	ppp 	95334 	[wan_link0] LCP: state change Req-Sent --> Ack-Sent
Jun 25 15:14:08 	ppp 	95334 	[wan_link0] LCP: rec'd Configure Ack #19 (Ack-Sent)
Jun 25 15:14:08 	ppp 	95334 	[wan_link0] PROTOCOMP
Jun 25 15:14:08 	ppp 	95334 	[wan_link0] MRU 1492
Jun 25 15:14:08 	ppp 	95334 	[wan_link0] MAGICNUM 0xafb99310
Jun 25 15:14:08 	ppp 	95334 	[wan_link0] LCP: state change Ack-Sent --> Opened
Jun 25 15:14:08 	ppp 	95334 	[wan_link0] LCP: auth: peer wants CHAP, I want nothing
Jun 25 15:14:08 	ppp 	95334 	[wan_link0] LCP: LayerUp
Jun 25 15:14:08 	ppp 	95334 	[wan_link0] CHAP: rec'd CHALLENGE #205 len: 28
Jun 25 15:14:08 	ppp 	95334 	[wan_link0] Name: "JUNOS"
Jun 25 15:14:08 	ppp 	95334 	[wan_link0] CHAP: Using authname ""
Jun 25 15:14:08 	ppp 	95334 	[wan_link0] CHAP: sending RESPONSE #205 len: 31
Jun 25 15:14:09 	ppp 	95334 	[wan_link0] CHAP: rec'd FAILURE #205 len: 4
Jun 25 15:14:09 	ppp 	95334 	[wan_link0] LCP: authorization failed
Jun 25 15:14:09 	ppp 	95334 	[wan_link0] LCP: parameter negotiation failed
Jun 25 15:14:09 	ppp 	95334 	[wan_link0] LCP: state change Opened --> Stopping
Jun 25 15:14:09 	ppp 	95334 	[wan_link0] LCP: SendTerminateReq #20
Jun 25 15:14:09 	ppp 	95334 	[wan_link0] LCP: LayerDown
Jun 25 15:14:09 	ppp 	95334 	[wan_link0] LCP: rec'd Terminate Request #228 (Stopping)
Jun 25 15:14:09 	ppp 	95334 	[wan_link0] LCP: SendTerminateAck #21
Jun 25 15:14:09 	ppp 	95334 	[wan_link0] PPPoE: connection closed
Jun 25 15:14:09 	ppp 	95334 	[wan_link0] Link: DOWN event
Jun 25 15:14:09 	ppp 	95334 	[wan_link0] LCP: Down event
Jun 25 15:14:09 	ppp 	95334 	[wan_link0] LCP: state change Stopping --> Starting
Jun 25 15:14:09 	ppp 	95334 	[wan_link0] Link: reconnection attempt 7 in 2 seconds
Jun 25 15:14:11 	ppp 	95334 	[wan_link0] Link: reconnection attempt 7
Jun 25 15:14:11 	ppp 	95334 	[wan_link0] PPPoE: Connecting to ''
Jun 25 15:14:11 	ppp 	95334 	PPPoE: rec'd ACNAME "mx3.ham"
Jun 25 15:14:11 	ppp 	95334 	[wan_link0] PPPoE: connection successful
Jun 25 15:14:11 	ppp 	95334 	[wan_link0] Link: UP event
Jun 25 15:14:11 	ppp 	95334 	[wan_link0] LCP: Up event
Jun 25 15:14:11 	ppp 	95334 	[wan_link0] LCP: state change Starting --> Req-Sent
Jun 25 15:14:11 	ppp 	95334 	[wan_link0] LCP: SendConfigReq #22
Jun 25 15:14:11 	ppp 	95334 	[wan_link0] PROTOCOMP
Jun 25 15:14:11 	ppp 	95334 	[wan_link0] MRU 1492
Jun 25 15:14:11 	ppp 	95334 	[wan_link0] MAGICNUM 0xbecdc336
Jun 25 15:14:11 	ppp 	95334 	[wan_link0] LCP: rec'd Configure Request #101 (Req-Sent)
Jun 25 15:14:11 	ppp 	95334 	[wan_link0] MRU 1492
Jun 25 15:14:11 	ppp 	95334 	[wan_link0] AUTHPROTO CHAP MD5
Jun 25 15:14:11 	ppp 	95334 	[wan_link0] MAGICNUM 0x4a81c5df
Jun 25 15:14:11 	ppp 	95334 	[wan_link0] LCP: SendConfigAck #101
Jun 25 15:14:11 	ppp 	95334 	[wan_link0] MRU 1492
Jun 25 15:14:11 	ppp 	95334 	[wan_link0] AUTHPROTO CHAP MD5
Jun 25 15:14:11 	ppp 	95334 	[wan_link0] MAGICNUM 0x4a81c5df
Jun 25 15:14:11 	ppp 	95334 	[wan_link0] LCP: state change Req-Sent --> Ack-Sent
Jun 25 15:14:11 	ppp 	95334 	[wan_link0] LCP: rec'd Configure Ack #22 (Ack-Sent)
Jun 25 15:14:11 	ppp 	95334 	[wan_link0] PROTOCOMP
Jun 25 15:14:11 	ppp 	95334 	[wan_link0] MRU 1492
Jun 25 15:14:11 	ppp 	95334 	[wan_link0] MAGICNUM 0xbecdc336
Jun 25 15:14:11 	ppp 	95334 	[wan_link0] LCP: state change Ack-Sent --> Opened
Jun 25 15:14:11 	ppp 	95334 	[wan_link0] LCP: auth: peer wants CHAP, I want nothing
Jun 25 15:14:11 	ppp 	95334 	[wan_link0] LCP: LayerUp
Jun 25 15:14:11 	ppp 	95334 	[wan_link0] CHAP: rec'd CHALLENGE #172 len: 26
Jun 25 15:14:11 	ppp 	95334 	[wan_link0] Name: "JUNOS"
Jun 25 15:14:11 	ppp 	95334 	[wan_link0] CHAP: Using authname ""
Jun 25 15:14:11 	ppp 	95334 	[wan_link0] CHAP: sending RESPONSE #172 len: 31
Jun 25 15:14:12 	ppp 	95334 	[wan_link0] CHAP: rec'd FAILURE #172 len: 4
Jun 25 15:14:12 	ppp 	95334 	[wan_link0] LCP: authorization failed
Jun 25 15:14:12 	ppp 	95334 	[wan_link0] LCP: parameter negotiation failed
Jun 25 15:14:12 	ppp 	95334 	[wan_link0] LCP: state change Opened --> Stopping
Jun 25 15:14:12 	ppp 	95334 	[wan_link0] LCP: SendTerminateReq #23
Jun 25 15:14:12 	ppp 	95334 	[wan_link0] LCP: LayerDown
Jun 25 15:14:12 	ppp 	95334 	[wan_link0] LCP: rec'd Terminate Request #102 (Stopping)
Jun 25 15:14:12 	ppp 	95334 	[wan_link0] LCP: SendTerminateAck #24
Jun 25 15:14:12 	ppp 	95334 	[wan_link0] PPPoE: connection closed
Jun 25 15:14:12 	ppp 	95334 	[wan_link0] Link: DOWN event
Jun 25 15:14:12 	ppp 	95334 	[wan_link0] LCP: Down event
Jun 25 15:14:12 	ppp 	95334 	[wan_link0] LCP: state change Stopping --> Starting
Jun 25 15:14:12 	ppp 	95334 	[wan_link0] Link: reconnection attempt 8 in 3 seconds
Jun 25 15:14:16 	ppp 	95334 	[wan_link0] Link: reconnection attempt 8
Jun 25 15:14:16 	ppp 	95334 	[wan_link0] PPPoE: Connecting to ''
Jun 25 15:14:16 	ppp 	95334 	PPPoE: rec'd ACNAME "mx3.ham"
Jun 25 15:14:16 	ppp 	95334 	[wan_link0] PPPoE: connection successful
Jun 25 15:14:16 	ppp 	95334 	[wan_link0] Link: UP event
Jun 25 15:14:16 	ppp 	95334 	[wan_link0] LCP: Up event
Jun 25 15:14:16 	ppp 	95334 	[wan_link0] LCP: state change Starting --> Req-Sent
Jun 25 15:14:16 	ppp 	95334 	[wan_link0] LCP: SendConfigReq #25
Jun 25 15:14:16 	ppp 	95334 	[wan_link0] PROTOCOMP
Jun 25 15:14:16 	ppp 	95334 	[wan_link0] MRU 1492
Jun 25 15:14:16 	ppp 	95334 	[wan_link0] MAGICNUM 0xc2df295a
Jun 25 15:14:16 	ppp 	95334 	[wan_link0] LCP: rec'd Configure Request #226 (Req-Sent)
Jun 25 15:14:16 	ppp 	95334 	[wan_link0] MRU 1492
Jun 25 15:14:16 	ppp 	95334 	[wan_link0] AUTHPROTO CHAP MD5
Jun 25 15:14:16 	ppp 	95334 	[wan_link0] MAGICNUM 0x1d83f5be
Jun 25 15:14:16 	ppp 	95334 	[wan_link0] LCP: SendConfigAck #226
Jun 25 15:14:16 	ppp 	95334 	[wan_link0] MRU 1492
Jun 25 15:14:16 	ppp 	95334 	[wan_link0] AUTHPROTO CHAP MD5
Jun 25 15:14:16 	ppp 	95334 	[wan_link0] MAGICNUM 0x1d83f5be
Jun 25 15:14:16 	ppp 	95334 	[wan_link0] LCP: state change Req-Sent --> Ack-Sent
Jun 25 15:14:16 	ppp 	95334 	[wan_link0] LCP: rec'd Configure Ack #25 (Ack-Sent)
Jun 25 15:14:16 	ppp 	95334 	[wan_link0] PROTOCOMP
Jun 25 15:14:16 	ppp 	95334 	[wan_link0] MRU 1492
Jun 25 15:14:16 	ppp 	95334 	[wan_link0] MAGICNUM 0xc2df295a
Jun 25 15:14:16 	ppp 	95334 	[wan_link0] LCP: state change Ack-Sent --> Opened
Jun 25 15:14:16 	ppp 	95334 	[wan_link0] LCP: auth: peer wants CHAP, I want nothing
Jun 25 15:14:16 	ppp 	95334 	[wan_link0] LCP: LayerUp
Jun 25 15:14:16 	ppp 	95334 	[wan_link0] CHAP: rec'd CHALLENGE #60 len: 39
Jun 25 15:14:16 	ppp 	95334 	[wan_link0] Name: "JUNOS"
Jun 25 15:14:16 	ppp 	95334 	[wan_link0] CHAP: Using authname ""
Jun 25 15:14:16 	ppp 	95334 	[wan_link0] CHAP: sending RESPONSE #60 len: 31
Jun 25 15:14:17 	ppp 	95334 	[wan_link0] CHAP: rec'd FAILURE #60 len: 4
Jun 25 15:14:17 	ppp 	95334 	[wan_link0] LCP: authorization failed
Jun 25 15:14:17 	ppp 	95334 	[wan_link0] LCP: parameter negotiation failed
Jun 25 15:14:17 	ppp 	95334 	[wan_link0] LCP: state change Opened --> Stopping
Jun 25 15:14:17 	ppp 	95334 	[wan_link0] LCP: SendTerminateReq #26
Jun 25 15:14:17 	ppp 	95334 	[wan_link0] LCP: LayerDown
Jun 25 15:14:17 	ppp 	95334 	[wan_link0] LCP: rec'd Terminate Request #227 (Stopping)
Jun 25 15:14:17 	ppp 	95334 	[wan_link0] LCP: SendTerminateAck #27
Jun 25 15:14:17 	ppp 	95334 	[wan_link0] PPPoE: connection closed
Jun 25 15:14:17 	ppp 	95334 	[wan_link0] Link: DOWN event
Jun 25 15:14:17 	ppp 	95334 	[wan_link0] LCP: Down event
Jun 25 15:14:17 	ppp 	95334 	[wan_link0] LCP: state change Stopping --> Starting
Jun 25 15:14:17 	ppp 	95334 	[wan_link0] Link: reconnection attempt 9 in 1 seconds
Jun 25 15:14:18 	ppp 	95334 	[wan_link0] Link: reconnection attempt 9
Jun 25 15:14:18 	ppp 	95334 	[wan_link0] PPPoE: Connecting to ''
Jun 25 15:14:18 	ppp 	95334 	PPPoE: rec'd ACNAME "mx3.ham"
Jun 25 15:14:18 	ppp 	95334 	[wan_link0] PPPoE: connection successful
Jun 25 15:14:18 	ppp 	95334 	[wan_link0] Link: UP event
Jun 25 15:14:18 	ppp 	95334 	[wan_link0] LCP: Up event
Jun 25 15:14:18 	ppp 	95334 	[wan_link0] LCP: state change Starting --> Req-Sent
Jun 25 15:14:18 	ppp 	95334 	[wan_link0] LCP: SendConfigReq #28
Jun 25 15:14:18 	ppp 	95334 	[wan_link0] PROTOCOMP
Jun 25 15:14:18 	ppp 	95334 	[wan_link0] MRU 1492
Jun 25 15:14:18 	ppp 	95334 	[wan_link0] MAGICNUM 0x43503e74
Jun 25 15:14:18 	ppp 	95334 	[wan_link0] LCP: rec'd Configure Request #201 (Req-Sent)
Jun 25 15:14:18 	ppp 	95334 	[wan_link0] MRU 1492
Jun 25 15:14:18 	ppp 	95334 	[wan_link0] AUTHPROTO CHAP MD5
Jun 25 15:14:18 	ppp 	95334 	[wan_link0] MAGICNUM 0x2b22e60a
Jun 25 15:14:18 	ppp 	95334 	[wan_link0] LCP: SendConfigAck #201
Jun 25 15:14:18 	ppp 	95334 	[wan_link0] MRU 1492
Jun 25 15:14:18 	ppp 	95334 	[wan_link0] AUTHPROTO CHAP MD5
Jun 25 15:14:18 	ppp 	95334 	[wan_link0] MAGICNUM 0x2b22e60a
Jun 25 15:14:18 	ppp 	95334 	[wan_link0] LCP: state change Req-Sent --> Ack-Sent
Jun 25 15:14:18 	ppp 	95334 	[wan_link0] LCP: rec'd Configure Ack #28 (Ack-Sent)
Jun 25 15:14:18 	ppp 	95334 	[wan_link0] PROTOCOMP
Jun 25 15:14:18 	ppp 	95334 	[wan_link0] MRU 1492
Jun 25 15:14:18 	ppp 	95334 	[wan_link0] MAGICNUM 0x43503e74
Jun 25 15:14:18 	ppp 	95334 	[wan_link0] LCP: state change Ack-Sent --> Opened
Jun 25 15:14:18 	ppp 	95334 	[wan_link0] LCP: auth: peer wants CHAP, I want nothing
Jun 25 15:14:18 	ppp 	95334 	[wan_link0] LCP: LayerUp
Jun 25 15:14:18 	ppp 	95334 	[wan_link0] CHAP: rec'd CHALLENGE #148 len: 39
Jun 25 15:14:18 	ppp 	95334 	[wan_link0] Name: "JUNOS"
Jun 25 15:14:18 	ppp 	95334 	[wan_link0] CHAP: Using authname ""
Jun 25 15:14:18 	ppp 	95334 	[wan_link0] CHAP: sending RESPONSE #148 len: 31
Jun 25 15:14:19 	ppp 	95334 	[wan_link0] CHAP: rec'd FAILURE #148 len: 4
Jun 25 15:14:19 	ppp 	95334 	[wan_link0] LCP: authorization failed
Jun 25 15:14:19 	ppp 	95334 	[wan_link0] LCP: parameter negotiation failed
Jun 25 15:14:19 	ppp 	95334 	[wan_link0] LCP: state change Opened --> Stopping
Jun 25 15:14:19 	ppp 	95334 	[wan_link0] LCP: SendTerminateReq #29
Jun 25 15:14:19 	ppp 	95334 	[wan_link0] LCP: LayerDown
Jun 25 15:14:19 	ppp 	95334 	[wan_link0] LCP: rec'd Terminate Request #202 (Stopping)
Jun 25 15:14:19 	ppp 	95334 	[wan_link0] LCP: SendTerminateAck #30
Jun 25 15:14:19 	ppp 	95334 	[wan_link0] PPPoE: connection closed
Jun 25 15:14:19 	ppp 	95334 	[wan_link0] Link: DOWN event
Jun 25 15:14:19 	ppp 	95334 	[wan_link0] LCP: Down event
Jun 25 15:14:19 	ppp 	95334 	[wan_link0] LCP: state change Stopping --> Starting
Jun 25 15:14:19 	ppp 	95334 	[wan_link0] Link: reconnection attempt 10 in 1 seconds
Jun 25 15:14:20 	ppp 	95334 	[wan_link0] Link: reconnection attempt 10
Jun 25 15:14:20 	ppp 	95334 	[wan_link0] PPPoE: Connecting to ''
Jun 25 15:14:20 	ppp 	95334 	PPPoE: rec'd ACNAME "mx3.ham"
Jun 25 15:14:20 	ppp 	95334 	[wan_link0] PPPoE: connection successful
Jun 25 15:14:20 	ppp 	95334 	[wan_link0] Link: UP event
Jun 25 15:14:20 	ppp 	95334 	[wan_link0] LCP: Up event
Jun 25 15:14:20 	ppp 	95334 	[wan_link0] LCP: state change Starting --> Req-Sent
Jun 25 15:14:20 	ppp 	95334 	[wan_link0] LCP: SendConfigReq #31
Jun 25 15:14:20 	ppp 	95334 	[wan_link0] PROTOCOMP
Jun 25 15:14:20 	ppp 	95334 	[wan_link0] MRU 1492
Jun 25 15:14:20 	ppp 	95334 	[wan_link0] MAGICNUM 0xac7b2e34
Jun 25 15:14:20 	ppp 	95334 	[wan_link0] LCP: rec'd Configure Request #118 (Req-Sent)
Jun 25 15:14:20 	ppp 	95334 	[wan_link0] MRU 1492
Jun 25 15:14:20 	ppp 	95334 	[wan_link0] AUTHPROTO CHAP MD5
Jun 25 15:14:20 	ppp 	95334 	[wan_link0] MAGICNUM 0x2ea44c07
Jun 25 15:14:20 	ppp 	95334 	[wan_link0] LCP: SendConfigAck #118
Jun 25 15:14:20 	ppp 	95334 	[wan_link0] MRU 1492
Jun 25 15:14:20 	ppp 	95334 	[wan_link0] AUTHPROTO CHAP MD5
Jun 25 15:14:20 	ppp 	95334 	[wan_link0] MAGICNUM 0x2ea44c07
Jun 25 15:14:20 	ppp 	95334 	[wan_link0] LCP: state change Req-Sent --> Ack-Sent
Jun 25 15:14:20 	ppp 	95334 	[wan_link0] LCP: rec'd Configure Ack #31 (Ack-Sent)
Jun 25 15:14:20 	ppp 	95334 	[wan_link0] PROTOCOMP
Jun 25 15:14:20 	ppp 	95334 	[wan_link0] MRU 1492
Jun 25 15:14:20 	ppp 	95334 	[wan_link0] MAGICNUM 0xac7b2e34
Jun 25 15:14:20 	ppp 	95334 	[wan_link0] LCP: state change Ack-Sent --> Opened
Jun 25 15:14:20 	ppp 	95334 	[wan_link0] LCP: auth: peer wants CHAP, I want nothing
Jun 25 15:14:20 	ppp 	95334 	[wan_link0] LCP: LayerUp
Jun 25 15:14:20 	ppp 	95334 	[wan_link0] CHAP: rec'd CHALLENGE #85 len: 40
Jun 25 15:14:20 	ppp 	95334 	[wan_link0] Name: "JUNOS"
Jun 25 15:14:20 	ppp 	95334 	[wan_link0] CHAP: Using authname ""
Jun 25 15:14:20 	ppp 	95334 	[wan_link0] CHAP: sending RESPONSE #85 len: 31
Jun 25 15:14:21 	ppp 	95334 	[wan_link0] CHAP: rec'd FAILURE #85 len: 4
Jun 25 15:14:21 	ppp 	95334 	[wan_link0] LCP: authorization failed
Jun 25 15:14:21 	ppp 	95334 	[wan_link0] LCP: parameter negotiation failed
Jun 25 15:14:21 	ppp 	95334 	[wan_link0] LCP: state change Opened --> Stopping
Jun 25 15:14:21 	ppp 	95334 	[wan_link0] LCP: SendTerminateReq #32
Jun 25 15:14:21 	ppp 	95334 	[wan_link0] LCP: LayerDown
Jun 25 15:14:21 	ppp 	95334 	[wan_link0] LCP: rec'd Terminate Request #119 (Stopping)
Jun 25 15:14:21 	ppp 	95334 	[wan_link0] LCP: SendTerminateAck #33
Jun 25 15:14:21 	ppp 	95334 	[wan_link0] PPPoE: connection closed
Jun 25 15:14:21 	ppp 	95334 	[wan_link0] Link: DOWN event
Jun 25 15:14:21 	ppp 	95334 	[wan_link0] LCP: Down event

netblues

@Art-Mooney said in Setting up fibre internet connection does not work:

wan_link0] CHAP: Using authname ""
Jun 25 15:14:18 ppp 95334 [wan_link0] CHAP: sending RESPONSE #148 len: 31
Jun 25 15:14:19 ppp 95334 [wan_link0] CHAP: rec'd FAILURE #148 len: 4
Jun 25 15:14:19 ppp 95334 [wan_link0] LCP: authorization failed

Vlan is ok, if it wasn't you would never reached this far into negotiation

looks like there is no authname provided

Have you assgined an interface to pppoe? What do you have at pppoe configuration?

pst

@Art-Mooney said in Setting up fibre internet connection does not work:

I am uncertain, where the error is

looks like an authentication failure to me. I did the same last week, removed my Fritz!box and all I had to do was configure the WAN as PPPoE and insert the correct credentials. Double-check you username and password. Did you remove the user name from the log? I seems to be sent as an empry string. Also what is "JUNOS"?

Art Mooney

Yes, I removed the authname from the post. The credentials should be correct. They were provided by the ISP and are the same in the FritzBox configuration file. I also double checked for typos.

I have no idea what JUNOS is.

I will post the PPPoe configuration and interface shortly.

netblues

@Art-Mooney When removing credentials replace them with something, deleting them leads to wrong assumptions.
In any case looks like wrong credentials are provided.

Art Mooney

@netblues said in Setting up fibre internet connection does not work:

When removing credentials replace them with something, deleting them leads to wrong assumptions.
In any case looks like wrong credentials are provided.

That makes sense.

As you know, there are various pages where PPPoe elements are configured. I included them in this post below. I also added the firewall rules just in case they could have anything to do with the problem.

firewall rules lan.jpg firewall rules.jpg interface assignments.jpg interface ppps.jpg lan interface.jpg PPP interfaces.jpg wan interface.jpg

pst

@Art-Mooney said in Setting up fibre internet connection does not work:

there are various pages where PPPoe elements are configured.

not really, it is all in Interfaces / WAN

To progress I would start by disabling IPv6. Just a try to ensure you can set up a basic IPv4 connection. The only difference to my configuration that I can see is I have the option "PPP Configuration / Configure NULL service name" set.

If IPv4 works then the problem must be related to IPv6.

Art Mooney

@pst

I disabled IPv6. No changes. The log looks the same.

Art Mooney

This post is deleted!

netblues

@Art-Mooney Why igb0 and igb1 have the same mac?
This is bad practice.
If you need to spoof mac address do it just on igb1, NOT on the lan interface.

I doubt you need to spoof mac though.

Since everything looks ok, and assuming there are no errors in copying credentials, try vlan 7 on the pppoe interface, as a last resort.

FYI JUNOS is probably the os name of the (juniper) bras responding to pppoe connection requests.

The easy way to find relevant part in fritz config is searching for the (redacted) ppp user name.

Still, from the logs, looks like an authentication issue.

Gertjan

@Art-Mooney said in Setting up fibre internet connection does not work:

I changed the MAC address of the corresponding LAN interface to the one of the LAN1 NIC of the FritzBox. Did not change anything.

Do you mean : You've copied the MAC of the Fritsbox WAN port to the WAN port of pfSense ?
I'm not sure why you used 'LAN' here.

NogBadTheBad

Is it tagging the WAN with VLAN ID 0 ?

    hsi_use_wan_vlan = yes;
    hsi_vlancfg {
            vlanencap = vlanencap_none;
            tagtype = vlantagtype_customer;
            vlanid = 0;
            vlanprio = 0;
   }

Art Mooney

@netblues said in Setting up fibre internet connection does not work:

Since everything looks ok, and assuming there are no errors in copying credentials, try vlan 7 on the pppoe interface, as a last resort.

This was the solution. Unfortunately, this was not evident from the FritzBox config file. Now it works.

Thank you all for your suggestions!