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    Upgraded from 2.4 to 2.7.0 and no internet

    Scheduled Pinned Locked Moved General pfSense Questions
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    • S
      sjgallo
      last edited by

      Yes that works.
      Sorry for being such a noob.

      fatheadF 1 Reply Last reply Reply Quote 0
      • fatheadF
        fathead @sjgallo
        last edited by

        Is your lan 192.168.x.x and wan 10.0.0.16 in pfsense?

        S 1 Reply Last reply Reply Quote 0
        • S
          sjgallo @fathead
          last edited by

          Yes.
          In dashboard, the WAN and LAN have the correct IP.
          Also, from pfSense, I can ping urls on the internet.

          fatheadF 1 Reply Last reply Reply Quote 0
          • fatheadF
            fathead @sjgallo
            last edited by

            So that means you also have working DNS, and can ping netgate.com from pfsense?

            c719652d-ed98-4eea-aa6e-90ab21c4cff9-image.png
            This may seem silly, but re-applying interface settings may help.
            Simply changing nothing and save and apply.
            Save button at bottom of page.
            Nothing has to be changed.
            lan and wan

            S 1 Reply Last reply Reply Quote 0
            • S
              sjgallo @fathead
              last edited by

              I set IPv6 to none on all interfaces (after disabling DHCPv6 &RA), saved/applied
              No change

              fatheadF 1 Reply Last reply Reply Quote 0
              • fatheadF
                fathead @sjgallo
                last edited by

                Is pfsense cpu at idl?
                Do have any packages installed, squid or other proxy(s)?
                Is pfsense handling dhcp?
                Can gateway be ping 100% of time?
                If pfsense ip is 192.168.1.1 can it be pinged?

                ping -t 192.168.1.1
                
                S 1 Reply Last reply Reply Quote 0
                • S
                  sjgallo @fathead
                  last edited by

                  CPU is at 1%
                  Packages:
                  bandwidthid, iperf, suricata
                  pfsense is handling DHCP
                  No ping reply on gateway!!

                  fatheadF 1 Reply Last reply Reply Quote 0
                  • fatheadF
                    fathead @sjgallo
                    last edited by fathead

                    Please update us when you fix it.
                    Is dhcp able to bind to the lan interface and reply to request?
                    The dhcp logs can be found here

                    http://192.168.1.1/status_logs.php?logfile=dhcpd
                    

                    Is your computer on a static ip?
                    Does pfsense cpu ever hit 0% or is it idling at 1%?
                    What is your "Default Gateway" at the computer using command prompt

                    ipconfig /all | findstr /IR "Default ethernet adapter" | findstr /IRV "description tunnel vpn dial bluetooth [2-9]:$" | findstr /LV "*"
                    
                    

                    All clients or just one not connecting to internet?
                    Do you have ssh access?
                    Is suricata on the lan wan or both?
                    If suricata on lan try switching to only wan.
                    I assume for troubleshooting suricata is off?

                    S 1 Reply Last reply Reply Quote 0
                    • S
                      sjgallo @fathead
                      last edited by sjgallo

                      From the computer connected to pfsense:
                      Configured to get IP/DNS automatically

                      per ipconfig:
                      IP = 192.168.1.10 (as dictated by pfsense DHCP static mapping) so that is working
                      Gateway = 192.168.1.1
                      However can't ping 192.168.1.1 so I can't get to the log file but I can access it from pfsense

                      Haven't seen CPU go to 0%

                      so this is interesting. Dashboard shows WAN at 10.0.0.16 but Status/Gateways shows WAN_DHCP (default) as 10.0.0.1 and status is online.

                      At the moment there is only one client but prior to this troubleshooting, there were many.
                      I can physically access the computer.
                      suricata in only on the WAN and running. I have stopped it. no change

                      fatheadF S 2 Replies Last reply Reply Quote 0
                      • fatheadF
                        fathead @sjgallo
                        last edited by fathead

                        DHCP logs can be found here
                        http://192.168.1.1/status_logs.php?logfile=dhcpd
                        In firewall rules is a rule sush as ?

                        Default allow LAN to any rule
                        

                        Can pfsense ping 192.168.1.10 ?

                        1 Reply Last reply Reply Quote 0
                        • NollipfSenseN
                          NollipfSense
                          last edited by

                          To me, you're wasting valuable time. Since you lagged in upgrading and have such a wide gap, the proper solution is to do a clean install of pfSense and restore config from a backup.

                          pfSense+ 23.09 Lenovo Thinkcentre M93P SFF Quadcore i7 dual Raid-ZFS 128GB-SSD 32GB-RAM PCI-Intel i350-t4 NIC, -Intel QAT 8950.
                          pfSense+ 23.09 VM-Proxmox, Dell Precision Xeon-W2155 Nvme 500GB-ZFS 128GB-RAM PCIe-Intel i350-t4, Intel QAT-8950, P-cloud.

                          1 Reply Last reply Reply Quote 0
                          • S
                            sjgallo @sjgallo
                            last edited by

                            I can see the dhcp log through pfsense.
                            The only firewall rule for the LAN is the anti-lockout rule.
                            I added an Action-Pass, interface-LAN, protocol-Any rule and that worked.
                            So do I dare try and restore a backup?
                            I would think this rule should have been there by default and if so, why did it get removed on the update?

                            S NollipfSenseN 2 Replies Last reply Reply Quote 0
                            • S
                              sjgallo @sjgallo
                              last edited by

                              @fathead
                              Thanks for the help!!!!!!

                              1 Reply Last reply Reply Quote 0
                              • NollipfSenseN
                                NollipfSense @sjgallo
                                last edited by NollipfSense

                                @sjgallo said in Upgraded from 2.4 to 2.7.0 and no internet:

                                I can see the dhcp log through pfsense.
                                The only firewall rule for the LAN is the anti-lockout rule.
                                I added an Action-Pass, interface-LAN, protocol-Any rule and that worked.
                                So do I dare try and restore a backup?
                                I would think this rule should have been there by default and if so, why did it get removed on the update?

                                If you only had one firewall rule, your system is messed up...again, do a clean install and reconfigured as your back appears to be messed up too.

                                pfSense+ 23.09 Lenovo Thinkcentre M93P SFF Quadcore i7 dual Raid-ZFS 128GB-SSD 32GB-RAM PCI-Intel i350-t4 NIC, -Intel QAT 8950.
                                pfSense+ 23.09 VM-Proxmox, Dell Precision Xeon-W2155 Nvme 500GB-ZFS 128GB-RAM PCIe-Intel i350-t4, Intel QAT-8950, P-cloud.

                                S 1 Reply Last reply Reply Quote 0
                                • stephenw10S
                                  stephenw10 Netgate Administrator
                                  last edited by

                                  Yes the any lockout rule only allows access to the firewall itself.

                                  By default there is an 'Allow LAN to any' rule which allow LAN side clients to access external resources but if you removed that they will be blocked.

                                  1 Reply Last reply Reply Quote 0
                                  • S
                                    sjgallo @NollipfSense
                                    last edited by

                                    @NollipfSense I will do the clean install. THANKS!

                                    1 Reply Last reply Reply Quote 0
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