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    Not picking up WAN IP address from Cable Modem

    General pfSense Questions
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    • G
      gherkin12 @NollipfSense
      last edited by

      @nollipfsense Thank you, that seemed to work. Took me a bit to work out how to connect to the LAN interface, for some reason I could only connect through the OPT1 interface, for some reason I couldn't get an address from the LAN port even though they were both setup for DHCP.

      Now to play around with the rules so I can get access to the www lol :) again thank you

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      • M
        mattpdx86 @gherkin12
        last edited by

        @gherkin12
        Hey, I try the very same thing, and everything seemed to work, but why when I restart the computer, it waits 15 minutes? Can I change the settings back after the connection is made

        NollipfSenseN 1 Reply Last reply Reply Quote 0
        • NollipfSenseN
          NollipfSense @mattpdx86
          last edited by

          @mattpdx86 You only add the 15mins if and only if you're not getting a WAN IP with the default time setting.

          pfSense+ 23.09 Lenovo Thinkcentre M93P SFF Quadcore i7 dual Raid-ZFS 128GB-SSD 32GB-RAM PCI-Intel i350-t4 NIC, -Intel QAT 8950.
          pfSense+ 23.09 VM-Proxmox, Dell Precision Xeon-W2155 Nvme 500GB-ZFS 128GB-RAM PCIe-Intel i350-t4, Intel QAT-8950, P-cloud.

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          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            Mmm, that seems like a different problem if it connects after 15m with the default settings. In 2.7?

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            • M
              mattpdx86 @stephenw10
              last edited by

              @stephenw10
              It gets the ip address after I added the 15 min timeout. I am using Pfsense Plus 23.05.1

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              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by

                Ok, we'd have to see the logs without that added to why it was failing to pull an IP address. Usually though it's because the WAN NIC was not linked when the dhcp client tries to run. And that is usually because the upstream modem device takes longer to boot when both it and pfSense are rebooted.

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                • M
                  mattpdx86 @stephenw10
                  last edited by

                  @stephenw10
                  I tried to use another machine, but it failed to pick up an IP address all together

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                  • stephenw10S
                    stephenw10 Netgate Administrator
                    last edited by

                    You tested using pfSense in different hardware? Do the logs show it trying and failing before the WAN link comes up?

                    The 15min timeout should just allow it to keep trying for 15m, not be forced to wait 15m before connecting.

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                    • M
                      mattpdx86 @stephenw10
                      last edited by

                      @stephenw10
                      Had issues getting onto the LAN to access the web configurator to get to the logs. It was a Dell OptiPlex 3010 with a Realtech network card and I was having the same issues but the HP ML110 G7 worked with 2 Intel NICS. This is confusing and I don’t know who I am having this issues.

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                      • stephenw10S
                        stephenw10 Netgate Administrator
                        last edited by

                        Mmm, Realtek NICs can cause problems but link delays are not usually one of them. If Intel NICs work though stick with them. Intel NICs are almost always the best choice.

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