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    Upgrade failed now Pfsense not working

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    • V
      vassyp
      last edited by

      Hi

      Just a beginner with a new 2100.

      was running 22.0 and before I configured decided to upgrade to latest firmware.

      Upgrade failed now device not operating.

      Tried Factory reset using reset button but no joy!

      Tried connecting to console via USB (using Mac) but not getting console.

      Any assistance would be appreciated.

      S 1 Reply Last reply Reply Quote 0
      • S
        SteveITS Rebel Alliance @vassyp
        last edited by

        @vassyp Would have posted in the Netgate hardware section…

        It should show BIOS output. Double check your terminal speed? Did you try powering off? You can leave the terminal connected while powered off.

        If you’re not seeing anything there’s something wrong. If the upgrade didn’t complete you can reinstall as a last resort:https://docs.netgate.com/pfsense/en/latest/solutions/netgate-2100/reinstall-pfsense.html

        Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
        When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
        Upvote 👍 helpful posts!

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        • jimpJ jimp moved this topic from Problems Installing or Upgrading pfSense Software on
        • V
          vassyp
          last edited by

          Thanks

          Finally got a terminal console to the unit and config.xml was corrupted and was 0 bytes.

          Reinstall resolved.

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