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    No Internet access from device connected to pfSense

    Scheduled Pinned Locked Moved General pfSense Questions
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    • M
      MrTea
      last edited by

      @rcoleman-netgate, Yes, the device is on the lan interface.

      Here is the lan interface
      a6a7f7bd-3c7a-4512-90dc-47374a57587e-image.png

      And here are the lan firewall rules
      9e24253f-1c96-45ff-8611-4f32f7ca5355-image.png

      R 1 Reply Last reply Reply Quote 0
      • R
        rcoleman-netgate Netgate @MrTea
        last edited by

        @MrTea How about the rest of the interfaces?
        See mine here (with redactions):
        Screenshot 2023-08-06 at 12.44.34 PM.png

        Specifically what IP is your client machine getting? How does it connect to the pfSense? Directly via ethernet or through other hardware?

        Ryan
        Repeat, after me: MESH IS THE DEVIL! MESH IS THE DEVIL!
        Requesting firmware for your Netgate device? https://go.netgate.com
        Switching: Mikrotik, Netgear, Extreme
        Wireless: Aruba, Ubiquiti

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        • M
          MrTea
          last edited by

          Except for the WAN, there are no other interfaces.
          My client machine has an ip of 192.168.1.120
          It connected directly to pfSense via an ethernet cable. Like this:
          Internet -> pfSense (on a protectli vault) -> laptop

          I am trying to keep it simple until I can get my laptop on the internet. Then I will add other devices.
          Maybe this is helpful?
          73b73481-13e5-4e59-a680-1f03203f23b1-image.png

          R 1 Reply Last reply Reply Quote 0
          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            Can it ping pfSense? Can it ping the upstream gateway?

            Do you see that device in the DHCP status in pfSense? It could be pulling an IP from a different dhcp server.

            1 Reply Last reply Reply Quote 0
            • M
              michmoor LAYER 8 Rebel Alliance
              last edited by

              @MrTea
              Curious. Do you still have the TP link router plugged in? Doesnt matter if its connected to the protectli or not is it plugged in anywhere in the house?
              Is your laptop also on wifi? I understand its plugged in but is it also connected to a wifi network.

              Lastly, can you go into the windows cmd prompt again and run the following command

              arp -a
              

              See if 192.168.1.1 matches up with the MAC address listed for your router.

              Firewall: NetGate,Palo Alto-VM,Juniper SRX
              Routing: Juniper, Arista, Cisco
              Switching: Juniper, Arista, Cisco
              Wireless: Unifi, Aruba IAP
              JNCIP,CCNP Enterprise

              1 Reply Last reply Reply Quote 1
              • R
                rcoleman-netgate Netgate @MrTea
                last edited by

                @MrTea said in No Internet access from device connected to pfSense:

                Except for the WAN, there are no other interfaces.
                My client machine has an ip of 192.168.1.120

                I asked for the things I asked for for very specific reasons.

                You probably should provide them.

                Ryan
                Repeat, after me: MESH IS THE DEVIL! MESH IS THE DEVIL!
                Requesting firmware for your Netgate device? https://go.netgate.com
                Switching: Mikrotik, Netgear, Extreme
                Wireless: Aruba, Ubiquiti

                1 Reply Last reply Reply Quote 0
                • M
                  MrTea
                  last edited by

                  @stephenw10, I can ping pfSense and the upstream gateway. I can also see my laptop in the DHCP status in pfSense.

                  @michmoor, when I am testing pfSense, on my laptop I disable wifi. However, I do still leave the TP Link router on.

                  With the clues that both of you gave me, I was able to find out this:
                  Using an ip address, I am able to ping google. But if I try to issue a dig command for google.com, I get no answer back.
                  In pfSense, when I go to Diagnostics / DNS Lookup, and enter google.com, I get an Answer.
                  So now I am thinking the issue is in the dns lookup and not general internet access.

                  stephenw10S 1 Reply Last reply Reply Quote 0
                  • stephenw10S
                    stephenw10 Netgate Administrator @MrTea
                    last edited by

                    @MrTea said in No Internet access from device connected to pfSense:

                    I can ping pfSense and the upstream gateway. I can also see my laptop in the DHCP status in pfSense.

                    Ok, so what test from the laptop is failing?

                    DNS resolution failure perhaps? If so check in Diag > DNS Lookup that pfSense can resolve against all configured servers.

                    Steve

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                    • M
                      MrTea @stephenw10
                      last edited by

                      @stephenw10
                      Diag > DSN lookup was working correctly.
                      I had failed to properly configure the DSN Resolver and DSN Resolution. Once I made changes there, my DNS issue on my laptop cleared up and now I am "surfing the internet"!

                      Again, thank you all for pointing me in the right direction.

                      M 1 Reply Last reply Reply Quote 1
                      • M
                        michmoor LAYER 8 Rebel Alliance @MrTea
                        last edited by

                        @MrTea Is DNS Resolver listening on the LAN interface?

                        Firewall: NetGate,Palo Alto-VM,Juniper SRX
                        Routing: Juniper, Arista, Cisco
                        Switching: Juniper, Arista, Cisco
                        Wireless: Unifi, Aruba IAP
                        JNCIP,CCNP Enterprise

                        1 Reply Last reply Reply Quote 0
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