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    Netgate pfSense Plus has detected a crash report or programming bug.

    Scheduled Pinned Locked Moved General pfSense Questions
    17 Posts 2 Posters 1.8k Views
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    • M
      Meuser
      last edited by Meuser

      Thank you Stephen. I reached out to the seller, they dont have a newer BIOS, however they said to use the latest development version of PFSENSE and this issue should be resolved, but i am bit reluctant to use development version of pfsense on production. Next i disabled c-states but still getting the error. Do you happen to know if the next pfsense release will address this issue as the seller claims? TIA

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      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        pfSense can't change the microcode on the hypervisor so this can only be fixed by updating the hypervisor or BIOS.

        Or you can try disabling power saving states in the BIOS so it never hits this. Reports I've read about this seemed to suggest disabling lower C-states was enough but perhaps you need to disable P-states too.

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        • M
          Meuser
          last edited by

          Thank you Stephen. I have been testing things and disabling C and P states with no luck. would it make a difference if move my pfsense into baremetal on the same mini pc?

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          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            If you can do it that would be a good test certainly.

            M 1 Reply Last reply Reply Quote 0
            • M
              Meuser @stephenw10
              last edited by

              @stephenw10 I have reinstalled Pfsense on baremetal from scratch using the latest pfsense usb image (2.7). So far it has been running ok for nearly a day. No issues, even with the C and P states enabled. not clear on why or how, but finger crossed it looks ok now.

              M 1 Reply Last reply Reply Quote 0
              • M
                Meuser @Meuser
                last edited by

                @Meuser i guess i gave my response too soon. Started having the same problem again. Thank you anyways. I think its time to re-consider some other options.

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                • stephenw10S
                  stephenw10 Netgate Administrator
                  last edited by

                  Whilst running bare metal? Similar crash report(s)?

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                  • M
                    Meuser @stephenw10
                    last edited by

                    @stephenw10 Yes. Running baremetal and got the same error.

                    Also, not sure if this is any help but, i noticed the unbound dns service was stopped. Each time i cleared the error and tried to start the service, I got the error again right after I tried to start the service.

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                    • stephenw10S
                      stephenw10 Netgate Administrator
                      last edited by

                      What error did you see? Do you have a crash report from the bare-metal install?

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                      • M
                        Meuser @stephenw10
                        last edited by

                        @stephenw10 - I had a HP T620 PLUS Thin Client AMD GX-420CA. I installed Pfsense as baremetal and again having this problem. Two old CPUs and both had the same problem. It makes you wonder if this is feature.

                        Crash report begins. Anonymous machine information:

                        amd64
                        14.0-CURRENT
                        FreeBSD 14.0-CURRENT #1 plus-RELENG_23_05_1-n256108-459fc493a87: Wed Jun 28 04:26:04 UTC 2023 root@freebsd:/var/jenkins/workspace/pfSense-Plus-snapshots-23_05_1-main/obj/amd64/f2Em2w3l/var/jenkins/workspace/pfSense-Plus-snapshots-23_05_1-main/sources/

                        Crash report details:

                        PHP Errors:
                        [30-Aug-2023 08:18:45 Europe/London] PHP Fatal error: Uncaught TypeError: fclose(): Argument #1 ($stream) must be of type resource, bool given in /etc/inc/filter.inc:2825
                        Stack trace:
                        #0 /etc/inc/filter.inc(2825): fclose(false)
                        #1 /etc/inc/filter.inc(411): filter_nat_rules_generate()
                        #2 /etc/rc.filter_configure_sync(32): filter_configure_sync()
                        #3 {main}
                        thrown in /etc/inc/filter.inc on line 2825

                        No FreeBSD crash data found.

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                        • stephenw10S
                          stephenw10 Netgate Administrator
                          last edited by

                          Ah OK. That's a PHP error not a kernel panic like you were seeing when running virtualised.

                          Any idea what you did to trigger that?

                          If you remove it does it return everytime you reload the firewall rules?

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                          • M
                            Meuser @stephenw10
                            last edited by Meuser

                            @stephenw10 - I think this is openvpn related problem. Because each time something heavy running over the openvpn (NordVPN) i see lots of packet drops and this errors seems to accumulate quite quickly. I now switched over to Dell R330 and back to virtualised, but when I last checked it on the HP T620, it was something like over 120 times repeated errors today.

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                            • stephenw10S
                              stephenw10 Netgate Administrator
                              last edited by

                              Hmm, that's not an error I've seen before. You had the same config running in all 3 cases?

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                              • stephenw10S
                                stephenw10 Netgate Administrator
                                last edited by

                                Do you see the file /var/etc/xinetd.conf present on the system? That error appear to related to opening/closing that file.

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                                • M
                                  Meuser @stephenw10
                                  last edited by

                                  @stephenw10 - Thank you Stephen for taking the time to reply. The following is an update for anyone who comes across this which may benefit from this exchange.

                                  No matter what I tried i could not get rid of the crash. I noticed this usually happens when the firewall is under heavy use. Normal use usually did not result with the issue.
                                  In the end I decided to change the machine and now using Intel(R) Core(TM) i5-8500 CPU which has been working with no issues for few days now. I know this is way overkill, but the lower powered ones were problematic.

                                  As for your question on:
                                  Do you see the file /var/etc/xinetd.conf present on the system?

                                  I moved into a different system and don't have access to that install anymore hence i can not answer it.

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