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    SG-5100 cold boot issue

    Official Netgate® Hardware
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    • G
      Garbo @stephenw10
      last edited by

      @stephenw10 it looks like it is a failing eMMC (the mmc test utility returns that the life time estimation is '0x0b' for both type a and type b. Am I right in understanding that the only solution is to find someone who is able to remove the eMMC from the board?

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      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        Yes, as far as I know that's the only solution if the eMMC has failed entirely.

        PhizixP G 2 Replies Last reply Reply Quote 0
        • PhizixP
          Phizix @stephenw10
          last edited by Phizix

          @stephenw10 ,

          I did not know that removing it would work. I will keep that in my back pocket in case my 5100 eMMC fails, although I installed an SSD early on and it boots from it, so I don't know if there is much danger of it going belly up.

          Phizix

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          • R
            rcoleman-netgate Netgate @Phizix
            last edited by

            @Phizix If you are using the SSD for storage then you cannot be using the eMMC and you needn't be concerned.

            Ryan
            Repeat, after me: MESH IS THE DEVIL! MESH IS THE DEVIL!
            Requesting firmware for your Netgate device? https://go.netgate.com
            Switching: Mikrotik, Netgear, Extreme
            Wireless: Aruba, Ubiquiti

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            • G
              Garbo @stephenw10
              last edited by

              @stephenw10 I've found someone who has been able to use a reworking station to remove the eMMC, and I've installed a SATA SSD, put the power back in and tried switching the power switch (both with and without the PFSense install USB inserted) and am getting no console output, and the power switch LED is staying red. The status LEDs are not illuminating. Any idea what I am doing wrong, or what I should try? Thanks again.

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              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by

                Does it eventually power on? Or power on as expected from cold as it did before?

                I have no solution here. It sounds as though it may not have been the eMMC. Or that other damage was caused during the removal.

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                • G
                  Garbo @stephenw10
                  last edited by

                  @stephenw10 It's infuriatingly intermittent and confusing. It does not ever get to the booting stage on its own (or at least not as long as I've left it). Just after posting this, I tried holding the reset button down for 30 seconds without power, then holding it and the power button down for 30 seconds once the power cable was in, and then after that it booted and I was able to install to the SSD! Then it went to reboot back into the system, the power switch stayed green, but I got no more console output, and the power switch wouldn't allow a graceful shutdown. I pulled the power cable, and I'm back to square one.

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                  • G
                    Garbo @Garbo
                    last edited by

                    @Garbo (the trick just seems to be holding the power button for 30 seconds, and then pressing it again. I'll see how long this works! Any idea what that would be about?)

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                    • stephenw10S
                      stephenw10 Netgate Administrator
                      last edited by

                      The behaviour sounds like a bad capacitor in the power circuitry but that's just a guess. I would check for any obviously bad caps though.

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                      • R
                        rcoleman-netgate Netgate @stephenw10
                        last edited by

                        @stephenw10 co-sign

                        Ryan
                        Repeat, after me: MESH IS THE DEVIL! MESH IS THE DEVIL!
                        Requesting firmware for your Netgate device? https://go.netgate.com
                        Switching: Mikrotik, Netgear, Extreme
                        Wireless: Aruba, Ubiquiti

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