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    Losing internet connection

    Scheduled Pinned Locked Moved General pfSense Questions
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    • RyanMR
      RyanM
      last edited by

      The last week or 2 I have been experiencing a loss of internet connectivity about once every day or 2. It is typically down for 15min and then comes back. Today it was out for about 90 minutes. I work from home, so internet connectivity is important. I don't know if the problem is hardware (including cable) or related to my ISP.

      A sanitized system.log from where the problem seemed to start is attached.system.txt

      Periodically the WAN interface will get a 0.0.0.0 IP. Once it finally renews w/ a real IP it still will disappear again. Finally when it seems to be back, I need to restart unbound for DNS to start working again.

      Is there a different log that would be useful? What this looks like to me is that either I have a flaky cable or connection to the modem, or there is some problem with the ISP. Any hints in this log that might be useful?

      R RyanMR 2 Replies Last reply Reply Quote 0
      • R
        rcoleman-netgate Netgate @RyanM
        last edited by

        @RyanM Check out Status>System Logs and then click on the DHCP tab, also look at the Gateways tab.

        Ryan
        Repeat, after me: MESH IS THE DEVIL! MESH IS THE DEVIL!
        Requesting firmware for your Netgate device? https://go.netgate.com
        Switching: Mikrotik, Netgear, Extreme
        Wireless: Aruba, Ubiquiti

        RyanMR 1 Reply Last reply Reply Quote 0
        • RyanMR
          RyanM @RyanM
          last edited by RyanM

          Here is the relevant section from the gateway log:

          Sep  2 08:22:47 router dpinger[66581]: send_interval 500ms  loss_interval 2000ms  time_period 60000ms  report_interval 0ms  data_len 1  alert_interval 1000ms  latency_alarm 500ms  loss_alarm 20%  alarm_hold 10000
ms  dest_addr [VPNS_IP]  bind_addr [VPNS_IP]  identifier "VPNS_VPNV4 "
Sep  4 10:44:16 router dpinger[66229]: WAN_DHCP [WAN_GATEWAY_IP]: Alarm latency 1823us stddev 1765us loss 22%
Sep  4 10:44:57 router dpinger[66229]: WAN_DHCP [WAN_GATEWAY_IP]: Clear latency 2475us stddev 8179us loss 5%
Sep  4 10:48:41 router dpinger[66229]: WAN_DHCP [WAN_GATEWAY_IP]: sendto error: 50
Sep  4 10:48:41 router dpinger[66229]: WAN_DHCP [WAN_GATEWAY_IP]: sendto error: 50
Sep  4 10:48:42 router dpinger[66229]: WAN_DHCP [WAN_GATEWAY_IP]: sendto error: 50
Sep  4 10:48:42 router dpinger[66229]: WAN_DHCP [WAN_GATEWAY_IP]: sendto error: 50
Sep  4 10:48:43 router dpinger[66229]: WAN_DHCP [WAN_GATEWAY_IP]: sendto error: 65
Sep  4 10:48:43 router dpinger[66229]: WAN_DHCP [WAN_GATEWAY_IP]: sendto error: 65
Sep  4 10:48:43 router dpinger[66581]: exiting on signal 15
Sep  4 10:48:43 router dpinger[66229]: exiting on signal 15
Sep  4 10:48:44 router dpinger[49143]: send_interval 500ms  loss_interval 2000ms  time_period 60000ms  report_interval 0ms  data_len 1  alert_interval 1000ms  latency_alarm 500ms  loss_alarm 20%  alarm_hold 10000
ms  dest_addr [VPNS_IP]  bind_addr [VPNS_IP]  identifier "VPNS_VPNV4 "
Sep  4 10:54:57 router dpinger[49143]: exiting on signal 15
Sep  4 10:54:57 router dpinger[32572]: send_interval 500ms  loss_interval 2000ms  time_period 60000ms  report_interval 0ms  data_len 1  alert_interval 1000ms  latency_alarm 500ms  loss_alarm 20%  alarm_hold 10000
ms  dest_addr [VPNS_IP]  bind_addr [VPNS_IP]  identifier "VPNS_VPNV4 "
Sep  4 10:55:00 router dpinger[32572]: exiting on signal 15
Sep  4 10:55:00 router dpinger[55735]: send_interval 500ms  loss_interval 2000ms  time_period 60000ms  report_interval 0ms  data_len 1  alert_interval 1000ms  latency_alarm 500ms  loss_alarm 20%  alarm_hold 10000
ms  dest_addr [VPNS_IP]  bind_addr [VPNS_IP]  identifier "VPNS_VPNV4 "
Sep  4 10:55:02 router dpinger[55735]: exiting on signal 15
Sep  4 10:55:02 router dpinger[74838]: send_interval 500ms  loss_interval 2000ms  time_period 60000ms  report_interval 0ms  data_len 1  alert_interval 1000ms  latency_alarm 500ms  loss_alarm 20%  alarm_hold 10000
ms  dest_addr [VPNS_IP]  bind_addr [VPNS_IP]  identifier "VPNS_VPNV4 "
Sep  4 10:55:05 router dpinger[74838]: exiting on signal 15
Sep  4 10:55:05 router dpinger[96299]: send_interval 500ms  loss_interval 2000ms  time_period 60000ms  report_interval 0ms  data_len 1  alert_interval 1000ms  latency_alarm 500ms  loss_alarm 20%  alarm_hold 10000
ms  dest_addr [VPNS_IP]  bind_addr [VPNS_IP]  identifier "VPNS_VPNV4 "
Sep  4 10:55:08 router dpinger[96299]: exiting on signal 15
Sep  4 10:55:08 router dpinger[52955]: send_interval 500ms  loss_interval 2000ms  time_period 60000ms  report_interval 0ms  data_len 1  alert_interval 1000ms  latency_alarm 500ms  loss_alarm 20%  alarm_hold 10000
ms  dest_addr [VPNS_IP]  bind_addr [VPNS_IP]  identifier "VPNS_VPNV4 "
Sep  4 10:55:11 router dpinger[52955]: exiting on signal 15
Sep  4 10:55:11 router dpinger[923]: send_interval 500ms  loss_interval 2000ms  time_period 60000ms  report_interval 0ms  data_len 1  alert_interval 1000ms  latency_alarm 500ms  loss_alarm 20%  alarm_hold 10000ms
  dest_addr [VPNS_IP]  bind_addr [VPNS_IP]  identifier "VPNS_VPNV4 "
Sep  4 10:55:12 router dpinger[923]: exiting on signal 15
Sep  4 10:55:12 router dpinger[47647]: send_interval 500ms  loss_interval 2000ms  time_period 60000ms  report_interval 0ms  data_len 1  alert_interval 1000ms  latency_alarm 500ms  loss_alarm 20%  alarm_hold 10000
ms  dest_addr [VPNS_IP]  bind_addr [VPNS_IP]  identifier "VPNS_VPNV4 "
Sep  4 10:55:16 router dpinger[47647]: exiting on signal 15
Sep  4 10:55:16 router dpinger[982]: send_interval 500ms  loss_interval 2000ms  time_period 60000ms  report_interval 0ms  data_len 1  alert_interval 1000ms  latency_alarm 500ms  loss_alarm 20%  alarm_hold 10000ms
  dest_addr [WAN_GATEWAY_IP]  bind_addr [WAN_IP]  identifier "WAN_DHCP "
Sep  4 10:55:16 router dpinger[1576]: send_interval 500ms  loss_interval 2000ms  time_period 60000ms  report_interval 0ms  data_len 1  alert_interval 1000ms  latency_alarm 500ms  loss_alarm 20%  alarm_hold 10000m
s  dest_addr [VPNS_IP]  bind_addr [VPNS_IP]  identifier "VPNS_VPNV4 "
Sep  4 10:55:21 router dpinger[1576]: exiting on signal 15
Sep  4 10:55:21 router dpinger[982]: exiting on signal 15
Sep  4 10:55:21 router dpinger[38163]: send_interval 500ms  loss_interval 2000ms  time_period 60000ms  report_interval 0ms  data_len 1  alert_interval 1000ms  latency_alarm 500ms  loss_alarm 20%  alarm_hold 10000
ms  dest_addr [WAN_GATEWAY_IP]  bind_addr [WAN_IP]  identifier "WAN_DHCP "
Sep  4 10:55:21 router dpinger[39493]: send_interval 500ms  loss_interval 2000ms  time_period 60000ms  report_interval 0ms  data_len 1  alert_interval 1000ms  latency_alarm 500ms  loss_alarm 20%  alarm_hold 10000
ms  dest_addr [VPNS_IP]  bind_addr [VPNS_IP]  identifier "VPNS_VPNV4 "
Sep  4 10:55:36 router dpinger[39493]: exiting on signal 15
Sep  4 10:55:36 router dpinger[38163]: exiting on signal 15
Sep  4 10:55:36 router dpinger[44437]: send_interval 500ms  loss_interval 2000ms  time_period 60000ms  report_interval 0ms  data_len 1  alert_interval 1000ms  latency_alarm 500ms  loss_alarm 20%  alarm_hold 10000
ms  dest_addr [WAN_GATEWAY_IP]  bind_addr [WAN_IP]  identifier "WAN_DHCP "
Sep  4 10:55:36 router dpinger[45844]: send_interval 500ms  loss_interval 2000ms  time_period 60000ms  report_interval 0ms  data_len 1  alert_interval 1000ms  latency_alarm 500ms  loss_alarm 20%  alarm_hold 10000
ms  dest_addr [VPNS_IP]  bind_addr [VPNS_IP]  identifier "VPNS_VPNV4 "
Sep  4 10:55:40 router dpinger[45844]: exiting on signal 15
Sep  4 10:55:40 router dpinger[44437]: exiting on signal 15
Sep  4 10:55:40 router dpinger[8853]: send_interval 500ms  loss_interval 2000ms  time_period 60000ms  report_interval 0ms  data_len 1  alert_interval 1000ms  latency_alarm 500ms  loss_alarm 20%  alarm_hold 10000m
s  dest_addr [WAN_GATEWAY_IP]  bind_addr [WAN_IP]  identifier "WAN_DHCP "
Sep  4 10:55:40 router dpinger[9997]: send_interval 500ms  loss_interval 2000ms  time_period 60000ms  report_interval 0ms  data_len 1  alert_interval 1000ms  latency_alarm 500ms  loss_alarm 20%  alarm_hold 10000m
s  dest_addr [VPNS_IP]  bind_addr [VPNS_IP]  identifier "VPNS_VPNV4 "
Sep  4 10:55:44 router dpinger[9997]: exiting on signal 15
Sep  4 10:55:44 router dpinger[8853]: exiting on signal 15
Sep  4 10:55:44 router dpinger[45788]: send_interval 500ms  loss_interval 2000ms  time_period 60000ms  report_interval 0ms  data_len 1  alert_interval 1000ms  latency_alarm 500ms  loss_alarm 20%  alarm_hold 10000
ms  dest_addr [WAN_GATEWAY_IP]  bind_addr [WAN_IP]  identifier "WAN_DHCP "
Sep  4 10:55:44 router dpinger[46233]: send_interval 500ms  loss_interval 2000ms  time_period 60000ms  report_interval 0ms  data_len 1  alert_interval 1000ms  latency_alarm 500ms  loss_alarm 20%  alarm_hold 10000
ms  dest_addr [VPNS_IP]  bind_addr [VPNS_IP]  identifier "VPNS_VPNV4 "
Sep  4 10:55:49 router dpinger[46233]: exiting on signal 15
Sep  4 10:55:49 router dpinger[45788]: exiting on signal 15
Sep  4 10:55:49 router dpinger[98845]: send_interval 500ms  loss_interval 2000ms  time_period 60000ms  report_interval 0ms  data_len 1  alert_interval 1000ms  latency_alarm 500ms  loss_alarm 20%  alarm_hold 10000
ms  dest_addr [WAN_GATEWAY_IP]  bind_addr [WAN_IP]  identifier "WAN_DHCP "
Sep  4 10:55:49 router dpinger[22]: send_interval 500ms  loss_interval 2000ms  time_period 60000ms  report_interval 0ms  data_len 1  alert_interval 1000ms  latency_alarm 500ms  loss_alarm 20%  alarm_hold 10000ms
 dest_addr [VPNS_IP]  bind_addr [VPNS_IP]  identifier "VPNS_VPNV4 "
Sep  4 10:55:53 router dpinger[22]: exiting on signal 15
Sep  4 10:55:53 router dpinger[98845]: exiting on signal 15
Sep  4 10:55:53 router dpinger[6778]: send_interval 500ms  loss_interval 2000ms  time_period 60000ms  report_interval 0ms  data_len 1  alert_interval 1000ms  latency_alarm 500ms  loss_alarm 20%  alarm_hold 10000m
s  dest_addr [WAN_GATEWAY_IP]  bind_addr [WAN_IP]  identifier "WAN_DHCP "
          R 1 Reply Last reply Reply Quote 0
          • R
            rcoleman-netgate Netgate @RyanM
            last edited by rcoleman-netgate

            @RyanM said in Losing internet connection:

            sendto error: 50

            See: https://forum.netgate.com/post/993679

            50 = ethernet or host dropped. Are you disconnecting the link? If not your upstream might be failing and/or rebooting.

            Ryan
            Repeat, after me: MESH IS THE DEVIL! MESH IS THE DEVIL!
            Requesting firmware for your Netgate device? https://go.netgate.com
            Switching: Mikrotik, Netgear, Extreme
            Wireless: Aruba, Ubiquiti

            RyanMR 1 Reply Last reply Reply Quote 0
            • RyanMR
              RyanM @rcoleman-netgate
              last edited by

              @rcoleman-netgate And here is the dhcpd log from when I started having issues:

              Sep  4 10:31:31 router dhcpd[7378]: DHCPREQUEST for [LAN_CLIENT_IP] from 0c:c4:7a:30:36:00 via igb1
Sep  4 10:31:31 router dhcpd[7378]: DHCPACK on [LAN_CLIENT_IP] to 0c:c4:7a:30:36:00 via igb1
Sep  4 10:34:16 router dhcpd[7378]: DHCPREQUEST for [LAN_CLIENT_IP] from d0:3f:27:45:b9:46 (WYZE_CAKP2JFUS-D03F2745B946) via igb1
Sep  4 10:34:16 router dhcpd[7378]: DHCPACK on [LAN_CLIENT_IP] to d0:3f:27:45:b9:46 via igb1
Sep  4 10:38:04 router dhcpd[7378]: DHCPREQUEST for [LAN_CLIENT_IP] from b8:b7:f1:05:32:17 (connect) via igb1
Sep  4 10:38:04 router dhcpd[7378]: DHCPACK on [LAN_CLIENT_IP] to b8:b7:f1:05:32:17 (connect) via igb1
Sep  4 10:42:03 router dhcpd[7378]: DHCPREQUEST for [LAN_CLIENT_IP] from d8:61:62:f1:b7:b8 (connect) via igb1
Sep  4 10:42:03 router dhcpd[7378]: DHCPACK on [LAN_CLIENT_IP] to d8:61:62:f1:b7:b8 (connect) via igb1
Sep  4 10:44:46 router dhcpd[7378]: DHCPRELEASE of [LAN_CLIENT_IP] from d0:3f:27:45:b9:46 via igb1 (found)
Sep  4 10:45:01 router dhcpd[7378]: DHCPDISCOVER from d0:3f:27:45:b9:46 via igb1
Sep  4 10:45:02 router dhcpd[7378]: DHCPOFFER on [LAN_CLIENT_IP] to d0:3f:27:45:b9:46 (WYZE_CAKP2JFUS-D03F2745B946) via igb1
Sep  4 10:45:03 router dhcpd[7378]: DHCPREQUEST for [LAN_CLIENT_IP] ([LAN_GATEWAY_IP]) from d0:3f:27:45:b9:46 (WYZE_CAKP2JFUS-D03F2745B946) via igb1
Sep  4 10:45:03 router dhcpd[7378]: DHCPACK on [LAN_CLIENT_IP] to d0:3f:27:45:b9:46 (WYZE_CAKP2JFUS-D03F2745B946) via igb1
Sep  4 10:48:06 router dhcpd[7378]: DHCPREQUEST for [LAN_CLIENT_IP] from f8:a7:3a:25:82:35 (SEPF8A73A258235) via igb1
Sep  4 10:48:06 router dhcpd[7378]: DHCPACK on [LAN_CLIENT_IP] to f8:a7:3a:25:82:35 (SEPF8A73A258235) via igb1
Sep  4 10:48:40 router dhclient[79706]: igb0 link state up -> down
Sep  4 10:48:41 router dhclient[76614]: connection closed
Sep  4 10:48:41 router dhclient[76614]: exiting.
Sep  4 10:48:47 router dhclient[31924]: PREINIT
Sep  4 10:48:47 router dhclient[30949]: DHCPREQUEST on igb0 to 255.255.255.255 port 67
Sep  4 10:48:48 router dhclient[30949]: DHCPREQUEST on igb0 to 255.255.255.255 port 67
Sep  4 10:48:50 router dhclient[30949]: DHCPREQUEST on igb0 to 255.255.255.255 port 67
Sep  4 10:48:53 router dhclient[30949]: DHCPREQUEST on igb0 to 255.255.255.255 port 67
Sep  4 10:48:53 router dhclient[30949]: igb0 link state up -> down
Sep  4 10:48:57 router dhclient[30949]: igb0 link state down -> up
Sep  4 10:48:57 router dhclient[30949]: DHCPREQUEST on igb0 to 255.255.255.255 port 67
Sep  4 10:48:59 router dhclient[30949]: DHCPREQUEST on igb0 to 255.255.255.255 port 67
Sep  4 10:49:02 router dhclient[30949]: DHCPREQUEST on igb0 to 255.255.255.255 port 67
Sep  4 10:49:06 router dhclient[30949]: DHCPREQUEST on igb0 to 255.255.255.255 port 67
Sep  4 10:49:07 router dhcpd[7378]: DHCPREQUEST for [LAN_CLIENT_IP] from 02:ff:60:7e:eb:bc via igb1
Sep  4 10:49:07 router dhcpd[7378]: DHCPACK on [LAN_CLIENT_IP] to 02:ff:60:7e:eb:bc via igb1
Sep  4 10:49:10 router dhclient[30949]: DHCPDISCOVER on igb0 to 255.255.255.255 port 67 interval 1
Sep  4 10:49:11 router dhclient[30949]: DHCPDISCOVER on igb0 to 255.255.255.255 port 67 interval 2
Sep  4 10:49:13 router dhclient[30949]: DHCPDISCOVER on igb0 to 255.255.255.255 port 67 interval 4
Sep  4 10:49:17 router dhclient[30949]: DHCPDISCOVER on igb0 to 255.255.255.255 port 67 interval 7
Sep  4 10:49:21 router dhcpd[7378]: reuse_lease: lease age 677 (secs) under 25% threshold, reply with unaltered, existing lease for [LAN_CLIENT_IP]
Sep  4 10:49:21 router dhcpd[7378]: DHCPDISCOVER from b8:b7:f1:05:32:17 (connect) via igb1
Sep  4 10:49:21 router dhcpd[7378]: DHCPOFFER on [LAN_CLIENT_IP] to b8:b7:f1:05:32:17 (connect) via igb1
Sep  4 10:49:21 router dhcpd[7378]: reuse_lease: lease age 677 (secs) under 25% threshold, reply with unaltered, existing lease for [LAN_CLIENT_IP]
Sep  4 10:49:21 router dhcpd[7378]: DHCPREQUEST for [LAN_CLIENT_IP] ([LAN_GATEWAY_IP]) from b8:b7:f1:05:32:17 (connect) via igb1
Sep  4 10:49:21 router dhcpd[7378]: DHCPACK on [LAN_CLIENT_IP] to b8:b7:f1:05:32:17 (connect) via igb1
Sep  4 10:49:24 router dhclient[30949]: DHCPDISCOVER on igb0 to 255.255.255.255 port 67 interval 14
Sep  4 10:49:38 router dhcpd[7378]: DHCPREQUEST for [LAN_CLIENT_IP] from d8:61:62:f1:b7:90 (connect) via igb1
Sep  4 10:49:38 router dhcpd[7378]: DHCPACK on [LAN_CLIENT_IP] to d8:61:62:f1:b7:90 (connect) via igb1
Sep  4 10:49:38 router dhclient[30949]: DHCPDISCOVER on igb0 to 255.255.255.255 port 67 interval 16
Sep  4 10:49:39 router dhcpd[7378]: DHCPRELEASE of [LAN_CLIENT_IP] from 7c:78:b2:37:b1:63 (WYZE_CAKP2JFUS-7C78B237B163) via igb1 (found)
Sep  4 10:49:43 router dhclient[30949]: igb0 link state up -> down
Sep  4 10:49:43 router dhcpd[7378]: DHCPRELEASE of [LAN_CLIENT_IP] from d0:3f:27:45:b9:46 (WYZE_CAKP2JFUS-D03F2745B946) via igb1 (found)
Sep  4 10:49:47 router dhclient[30949]: igb0 link state down -> up
Sep  4 10:49:47 router dhclient[30949]: DHCPREQUEST on igb0 to 255.255.255.255 port 67
Sep  4 10:49:49 router dhclient[30949]: DHCPREQUEST on igb0 to 255.255.255.255 port 67
Sep  4 10:49:54 router dhclient[30949]: DHCPDISCOVER on igb0 to 255.255.255.255 port 67 interval 8
Sep  4 10:49:54 router dhclient[30949]: DHCPREQUEST on igb0 to 255.255.255.255 port 67
Sep  4 10:49:56 router dhcpd[7378]: DHCPDISCOVER from 7c:78:b2:37:b1:63 via igb1
Sep  4 10:49:57 router dhcpd[7378]: DHCPOFFER on [LAN_CLIENT_IP] to 7c:78:b2:37:b1:63 (WYZE_CAKP2JFUS-7C78B237B163) via igb1
Sep  4 10:49:57 router dhcpd[7378]: DHCPREQUEST for [LAN_CLIENT_IP] ([LAN_GATEWAY_IP]) from 7c:78:b2:37:b1:63 (WYZE_CAKP2JFUS-7C78B237B163) via igb1
Sep  4 10:49:57 router dhcpd[7378]: DHCPACK on [LAN_CLIENT_IP] to 7c:78:b2:37:b1:63 (WYZE_CAKP2JFUS-7C78B237B163) via igb1
Sep  4 10:49:59 router dhcpd[7378]: DHCPRELEASE of [LAN_CLIENT_IP] from d0:3f:27:a9:b1:22 (HL_PAN3-D03F27A9B122) via igb1 (found)
Sep  4 10:50:00 router dhcpd[7378]: DHCPDISCOVER from d0:3f:27:45:b9:46 via igb1
Sep  4 10:50:01 router dhcpd[7378]: DHCPOFFER on [LAN_CLIENT_IP] to d0:3f:27:45:b9:46 (WYZE_CAKP2JFUS-D03F2745B946) via igb1
Sep  4 10:50:01 router dhcpd[7378]: DHCPREQUEST for [LAN_CLIENT_IP] ([LAN_GATEWAY_IP]) from d0:3f:27:45:b9:46 (WYZE_CAKP2JFUS-D03F2745B946) via igb1
Sep  4 10:50:01 router dhcpd[7378]: DHCPACK on [LAN_CLIENT_IP] to d0:3f:27:45:b9:46 (WYZE_CAKP2JFUS-D03F2745B946) via igb1
Sep  4 10:50:02 router dhclient[30949]: DHCPDISCOVER on igb0 to 255.255.255.255 port 67 interval 14
Sep  4 10:50:04 router dhclient[30949]: DHCPDISCOVER on igb0 to 255.255.255.255 port 67 interval 1
Sep  4 10:50:05 router dhclient[30949]: DHCPDISCOVER on igb0 to 255.255.255.255 port 67 interval 1
Sep  4 10:50:06 router dhclient[30949]: DHCPDISCOVER on igb0 to 255.255.255.255 port 67 interval 2
Sep  4 10:50:08 router dhclient[30949]: DHCPDISCOVER on igb0 to 255.255.255.255 port 67 interval 4
Sep  4 10:50:10 router dhcpd[7378]: DHCPRELEASE of [LAN_CLIENT_IP] from 7c:78:b2:37:b1:63 (WYZE_CAKP2JFUS-7C78B237B163) via igb1 (found)
Sep  4 10:50:12 router dhclient[30949]: DHCPDISCOVER on igb0 to 255.255.255.255 port 67 interval 10
Sep  4 10:50:14 router dhcpd[7378]: DHCPRELEASE of [LAN_CLIENT_IP] from d0:3f:27:45:b9:46 (WYZE_CAKP2JFUS-D03F2745B946) via igb1 (found)
Sep  4 10:50:15 router dhcpd[7378]: DHCPDISCOVER from d0:3f:27:a9:b1:22 via igb1
Sep  4 10:50:16 router dhcpd[7378]: DHCPOFFER on [LAN_CLIENT_IP] to d0:3f:27:a9:b1:22 (HL_PAN3-D03F27A9B122) via igb1
Sep  4 10:50:17 router dhcpd[7378]: DHCPREQUEST for [LAN_CLIENT_IP] ([LAN_GATEWAY_IP]) from d0:3f:27:a9:b1:22 (HL_PAN3-D03F27A9B122) via igb1
Sep  4 10:50:17 router dhcpd[7378]: DHCPACK on [LAN_CLIENT_IP] to d0:3f:27:a9:b1:22 (HL_PAN3-D03F27A9B122) via igb1
Sep  4 10:50:22 router dhclient[30949]: DHCPDISCOVER on igb0 to 255.255.255.255 port 67 interval 14
Sep  4 10:50:23 router dhcpd[7378]: DHCPDISCOVER from 7c:78:b2:37:b1:63 via igb1
Sep  4 10:50:23 router dhcpd[7378]: DHCPOFFER on [LAN_CLIENT_IP] to 7c:78:b2:37:b1:63 (WYZE_CAKP2JFUS-7C78B237B163) via igb1
Sep  4 10:50:23 router dhcpd[7378]: DHCPREQUEST for [LAN_CLIENT_IP] ([LAN_GATEWAY_IP]) from 7c:78:b2:37:b1:63 (WYZE_CAKP2JFUS-7C78B237B163) via igb1
Sep  4 10:50:23 router dhcpd[7378]: DHCPACK on [LAN_CLIENT_IP] to 7c:78:b2:37:b1:63 (WYZE_CAKP2JFUS-7C78B237B163) via igb1
Sep  4 10:50:30 router dhcpd[7378]: DHCPDISCOVER from d0:3f:27:45:b9:46 via igb1
Sep  4 10:50:30 router dhcpd[7378]: DHCPOFFER on [LAN_CLIENT_IP] to d0:3f:27:45:b9:46 (WYZE_CAKP2JFUS-D03F2745B946) via igb1
Sep  4 10:50:30 router dhcpd[7378]: DHCPREQUEST for [LAN_CLIENT_IP] ([LAN_GATEWAY_IP]) from d0:3f:27:45:b9:46 (WYZE_CAKP2JFUS-D03F2745B946) via igb1
Sep  4 10:50:30 router dhcpd[7378]: DHCPACK on [LAN_CLIENT_IP] to d0:3f:27:45:b9:46 (WYZE_CAKP2JFUS-D03F2745B946) via igb1
Sep  4 10:50:36 router dhclient[30949]: DHCPDISCOVER on igb0 to 255.255.255.255 port 67 interval 18
Sep  4 10:50:41 router dhcpd[7378]: DHCPRELEASE of [LAN_CLIENT_IP] from 7c:78:b2:37:b1:63 (WYZE_CAKP2JFUS-7C78B237B163) via igb1 (found)
Sep  4 10:50:43 router dhclient[30949]: igb0 link state up -> down
Sep  4 10:50:44 router dhcpd[7378]: reuse_lease: lease age 521 (secs) under 25% threshold, reply with unaltered, existing lease for [LAN_CLIENT_IP]
Sep  4 10:50:44 router dhcpd[7378]: DHCPDISCOVER from d8:61:62:f1:b7:b8 (connect) via igb1
Sep  4 10:50:44 router dhcpd[7378]: DHCPOFFER on [LAN_CLIENT_IP] to d8:61:62:f1:b7:b8 (connect) via igb1
Sep  4 10:50:44 router dhcpd[7378]: reuse_lease: lease age 521 (secs) under 25% threshold, reply with unaltered, existing lease for [LAN_CLIENT_IP]
Sep  4 10:50:44 router dhcpd[7378]: DHCPREQUEST for [LAN_CLIENT_IP] ([LAN_GATEWAY_IP]) from d8:61:62:f1:b7:b8 (connect) via igb1
Sep  4 10:50:44 router dhcpd[7378]: DHCPACK on [LAN_CLIENT_IP] to d8:61:62:f1:b7:b8 (connect) via igb1
Sep  4 10:50:45 router dhcpd[7378]: DHCPDISCOVER from 7c:78:b2:98:06:3d (Wyze Outdoor Plug) via igb1
Sep  4 10:50:45 router dhcpd[7378]: DHCPOFFER on [LAN_CLIENT_IP] to 7c:78:b2:98:06:3d (Wyze Outdoor Plug) via igb1
Sep  4 10:50:45 router dhcpd[7378]: DHCPREQUEST for [LAN_CLIENT_IP] ([LAN_GATEWAY_IP]) from 7c:78:b2:98:06:3d (Wyze Outdoor Plug) via igb1
Sep  4 10:50:45 router dhcpd[7378]: DHCPACK on [LAN_CLIENT_IP] to 7c:78:b2:98:06:3d (Wyze Outdoor Plug) via igb1
Sep  4 10:50:46 router dhcpd[7378]: DHCPRELEASE of [LAN_CLIENT_IP] from d0:3f:27:45:b9:46 (WYZE_CAKP2JFUS-D03F2745B946) via igb1 (found)
Sep  4 10:50:49 router dhclient[30949]: igb0 link state down -> up
Sep  4 10:50:49 router dhclient[30949]: DHCPREQUEST on igb0 to 255.255.255.255 port 67
Sep  4 10:50:50 router dhclient[30949]: DHCPREQUEST on igb0 to 255.255.255.255 port 67
Sep  4 10:50:51 router dhclient[30949]: igb0 link state up -> down
Sep  4 10:50:52 router dhclient[30949]: DHCPREQUEST on igb0 to 255.255.255.255 port 67
Sep  4 10:50:52 router dhclient[32266]: send_packet: Network is down
Sep  4 10:50:54 router dhcpd[7378]: DHCPDISCOVER from 7c:78:b2:37:b1:63 via igb1
Sep  4 10:50:54 router dhcpd[7378]: DHCPOFFER on [LAN_CLIENT_IP] to 7c:78:b2:37:b1:63 (WYZE_CAKP2JFUS-7C78B237B163) via igb1
Sep  4 10:50:54 router dhcpd[7378]: DHCPREQUEST for [LAN_CLIENT_IP] ([LAN_GATEWAY_IP]) from 7c:78:b2:37:b1:63 (WYZE_CAKP2JFUS-7C78B237B163) via igb1
Sep  4 10:50:54 router dhcpd[7378]: DHCPACK on [LAN_CLIENT_IP] to 7c:78:b2:37:b1:63 (WYZE_CAKP2JFUS-7C78B237B163) via igb1
Sep  4 10:50:54 router dhclient[30949]: DHCPDISCOVER on igb0 to 255.255.255.255 port 67 interval 4
Sep  4 10:50:54 router dhclient[32266]: send_packet: Network is down
Sep  4 10:50:54 router dhcpd[7378]: DHCPRELEASE of [LAN_CLIENT_IP] from d0:3f:27:a9:b1:22 (HL_PAN3-D03F27A9B122) via igb1 (found)
Sep  4 10:50:55 router dhclient[30949]: igb0 link state down -> up
Sep  4 10:50:55 router dhclient[30949]: DHCPREQUEST on igb0 to 255.255.255.255 port 67
Sep  4 10:50:56 router dhclient[30949]: DHCPREQUEST on igb0 to 255.255.255.255 port 67
Sep  4 10:50:57 router dhclient[30949]: DHCPREQUEST on igb0 to 255.255.255.255 port 67
Sep  4 10:50:58 router dhclient[30949]: DHCPDISCOVER on igb0 to 255.255.255.255 port 67 interval 1
Sep  4 10:50:58 router dhclient[30949]: DHCPREQUEST on igb0 to 255.255.255.255 port 67
Sep  4 10:50:59 router dhcpd[7378]: reuse_lease: lease age 14 (secs) under 25% threshold, reply with unaltered, existing lease for [LAN_CLIENT_IP]
Sep  4 10:50:59 router dhcpd[7378]: DHCPDISCOVER from 7c:78:b2:98:06:3d (Wyze Outdoor Plug) via igb1
Sep  4 10:50:59 router dhcpd[7378]: DHCPOFFER on [LAN_CLIENT_IP] to 7c:78:b2:98:06:3d (Wyze Outdoor Plug) via igb1
Sep  4 10:50:59 router dhcpd[7378]: reuse_lease: lease age 14 (secs) under 25% threshold, reply with unaltered, existing lease for [LAN_CLIENT_IP]
Sep  4 10:50:59 router dhcpd[7378]: DHCPREQUEST for [LAN_CLIENT_IP] ([LAN_GATEWAY_IP]) from 7c:78:b2:98:06:3d (Wyze Outdoor Plug) via igb1
Sep  4 10:50:59 router dhcpd[7378]: DHCPACK on [LAN_CLIENT_IP] to 7c:78:b2:98:06:3d (Wyze Outdoor Plug) via igb1
Sep  4 10:50:59 router dhclient[30949]: DHCPDISCOVER on igb0 to 255.255.255.255 port 67 interval 5
Sep  4 10:51:00 router dhclient[30949]: DHCPREQUEST on igb0 to 255.255.255.255 port 67
Sep  4 10:51:02 router dhcpd[7378]: DHCPDISCOVER from d0:3f:27:45:b9:46 via igb1
Sep  4 10:51:02 router dhcpd[7378]: DHCPOFFER on [LAN_CLIENT_IP] to d0:3f:27:45:b9:46 (WYZE_CAKP2JFUS-D03F2745B946) via igb1
Sep  4 10:51:02 router dhcpd[7378]: DHCPREQUEST for [LAN_CLIENT_IP] ([LAN_GATEWAY_IP]) from d0:3f:27:45:b9:46 (WYZE_CAKP2JFUS-D03F2745B946) via igb1
Sep  4 10:51:02 router dhcpd[7378]: DHCPACK on [LAN_CLIENT_IP] to d0:3f:27:45:b9:46 (WYZE_CAKP2JFUS-D03F2745B946) via igb1
Sep  4 10:51:04 router dhclient[30949]: DHCPDISCOVER on igb0 to 255.255.255.255 port 67 interval 21
Sep  4 10:51:08 router dhcpd[7378]: reuse_lease: lease age 784 (secs) under 25% threshold, reply with unaltered, existing lease for [LAN_CLIENT_IP]
Sep  4 10:51:08 router dhcpd[7378]: DHCPDISCOVER from b8:b7:f1:05:32:17 (connect) via igb1
Sep  4 10:51:08 router dhcpd[7378]: DHCPOFFER on [LAN_CLIENT_IP] to b8:b7:f1:05:32:17 (connect) via igb1
Sep  4 10:51:08 router dhcpd[7378]: reuse_lease: lease age 784 (secs) under 25% threshold, reply with unaltered, existing lease for [LAN_CLIENT_IP]
Sep  4 10:51:08 router dhcpd[7378]: DHCPREQUEST for [LAN_CLIENT_IP] ([LAN_GATEWAY_IP]) from b8:b7:f1:05:32:17 (connect) via igb1
Sep  4 10:51:08 router dhcpd[7378]: DHCPACK on [LAN_CLIENT_IP] to b8:b7:f1:05:32:17 (connect) via igb1
Sep  4 10:51:10 router dhcpd[7378]: DHCPDISCOVER from d0:3f:27:a9:b1:22 via igb1
Sep  4 10:51:10 router dhcpd[7378]: DHCPOFFER on [LAN_CLIENT_IP] to d0:3f:27:a9:b1:22 (HL_PAN3-D03F27A9B122) via igb1
Sep  4 10:51:11 router dhcpd[7378]: DHCPREQUEST for [LAN_CLIENT_IP] ([LAN_GATEWAY_IP]) from d0:3f:27:a9:b1:22 (HL_PAN3-D03F27A9B122) via igb1
Sep  4 10:51:11 router dhcpd[7378]: DHCPACK on [LAN_CLIENT_IP] to d0:3f:27:a9:b1:22 (HL_PAN3-D03F27A9B122) via igb1
Sep  4 10:51:12 router dhcpd[7378]: reuse_lease: lease age 27 (secs) under 25% threshold, reply with unaltered, existing lease for [LAN_CLIENT_IP]
Sep  4 10:51:12 router dhcpd[7378]: DHCPDISCOVER from 7c:78:b2:98:06:3d (Wyze Outdoor Plug) via igb1
Sep  4 10:51:12 router dhcpd[7378]: DHCPOFFER on [LAN_CLIENT_IP] to 7c:78:b2:98:06:3d (Wyze Outdoor Plug) via igb1
Sep  4 10:51:12 router dhcpd[7378]: reuse_lease: lease age 27 (secs) under 25% threshold, reply with unaltered, existing lease for [LAN_CLIENT_IP]
Sep  4 10:51:12 router dhcpd[7378]: DHCPREQUEST for [LAN_CLIENT_IP] ([LAN_GATEWAY_IP]) from 7c:78:b2:98:06:3d (Wyze Outdoor Plug) via igb1
Sep  4 10:51:12 router dhcpd[7378]: DHCPACK on [LAN_CLIENT_IP] to 7c:78:b2:98:06:3d (Wyze Outdoor Plug) via igb1
Sep  4 10:51:12 router dhcpd[7378]: DHCPRELEASE of [LAN_CLIENT_IP] from 7c:78:b2:37:b1:63 (WYZE_CAKP2JFUS-7C78B237B163) via igb1 (found)
Sep  4 10:51:15 router dhclient[30949]: DHCPDISCOVER on igb0 to 255.255.255.255 port 67 interval 1
Sep  4 10:51:16 router dhclient[30949]: DHCPDISCOVER on igb0 to 255.255.255.255 port 67 interval 2
Sep  4 10:51:17 router dhcpd[7378]: DHCPRELEASE of [LAN_CLIENT_IP] from d0:3f:27:45:b9:46 (WYZE_CAKP2JFUS-D03F2745B946) via igb1 (found)
Sep  4 10:51:18 router dhclient[30949]: DHCPDISCOVER on igb0 to 255.255.255.255 port 67 interval 3
Sep  4 10:51:21 router dhclient[30949]: DHCPDISCOVER on igb0 to 255.255.255.255 port 67 interval 7
Sep  4 10:51:21 router dhcpd[7378]: reuse_lease: lease age 36 (secs) under 25% threshold, reply with unaltered, existing lease for [LAN_CLIENT_IP]
Sep  4 10:51:21 router dhcpd[7378]: DHCPDISCOVER from 7c:78:b2:98:06:3d (Wyze Outdoor Plug) via igb1
Sep  4 10:51:21 router dhcpd[7378]: DHCPOFFER on [LAN_CLIENT_IP] to 7c:78:b2:98:06:3d (Wyze Outdoor Plug) via igb1
Sep  4 10:51:21 router dhcpd[7378]: reuse_lease: lease age 36 (secs) under 25% threshold, reply with unaltered, existing lease for [LAN_CLIENT_IP]
Sep  4 10:51:21 router dhcpd[7378]: DHCPREQUEST for [LAN_CLIENT_IP] ([LAN_GATEWAY_IP]) from 7c:78:b2:98:06:3d (Wyze Outdoor Plug) via igb1
Sep  4 10:51:21 router dhcpd[7378]: DHCPACK on [LAN_CLIENT_IP] to 7c:78:b2:98:06:3d (Wyze Outdoor Plug) via igb1
Sep  4 10:51:22 router dhcpd[7378]: DHCPREQUEST for [LAN_CLIENT_IP] from 02:ff:60:96:ce:19 via igb1
Sep  4 10:51:22 router dhcpd[7378]: DHCPACK on [LAN_CLIENT_IP] to 02:ff:60:96:ce:19 via igb1
Sep  4 10:51:28 router dhclient[30949]: DHCPDISCOVER on igb0 to 255.255.255.255 port 67 interval 17
Sep  4 10:51:28 router dhcpd[7378]: DHCPDISCOVER from 7c:78:b2:37:b1:63 via igb1
Sep  4 10:51:28 router dhcpd[7378]: DHCPOFFER on [LAN_CLIENT_IP] to 7c:78:b2:37:b1:63 (WYZE_CAKP2JFUS-7C78B237B163) via igb1
Sep  4 10:51:28 router dhcpd[7378]: DHCPREQUEST for [LAN_CLIENT_IP] ([LAN_GATEWAY_IP]) from 7c:78:b2:37:b1:63 (WYZE_CAKP2JFUS-7C78B237B163) via igb1
Sep  4 10:51:28 router dhcpd[7378]: DHCPACK on [LAN_CLIENT_IP] to 7c:78:b2:37:b1:63 (WYZE_CAKP2JFUS-7C78B237B163) via igb1
Sep  4 10:51:30 router dhcpd[7378]: DHCPDISCOVER from d0:3f:27:45:b9:46 via igb1
Sep  4 10:51:30 router dhcpd[7378]: DHCPOFFER on [LAN_CLIENT_IP] to d0:3f:27:45:b9:46 (WYZE_CAKP2JFUS-D03F2745B946) via igb1
Sep  4 10:51:30 router dhcpd[7378]: DHCPREQUEST for [LAN_CLIENT_IP] ([LAN_GATEWAY_IP]) from d0:3f:27:45:b9:46 (WYZE_CAKP2JFUS-D03F2745B946) via igb1
Sep  4 10:51:30 router dhcpd[7378]: DHCPACK on [LAN_CLIENT_IP] to d0:3f:27:45:b9:46 (WYZE_CAKP2JFUS-D03F2745B946) via igb1
Sep  4 10:51:34 router dhcpd[7378]: reuse_lease: lease age 49 (secs) under 25% threshold, reply with unaltered, existing lease for [LAN_CLIENT_IP]
Sep  4 10:51:34 router dhcpd[7378]: DHCPDISCOVER from 7c:78:b2:98:06:3d (Wyze Outdoor Plug) via igb1
Sep  4 10:51:34 router dhcpd[7378]: DHCPOFFER on [LAN_CLIENT_IP] to 7c:78:b2:98:06:3d (Wyze Outdoor Plug) via igb1
Sep  4 10:51:34 router dhcpd[7378]: reuse_lease: lease age 49 (secs) under 25% threshold, reply with unaltered, existing lease for [LAN_CLIENT_IP]
Sep  4 10:51:35 router dhcpd[7378]: DHCPREQUEST for [LAN_CLIENT_IP] ([LAN_GATEWAY_IP]) from 7c:78:b2:98:06:3d (Wyze Outdoor Plug) via igb1
Sep  4 10:51:35 router dhcpd[7378]: DHCPACK on [LAN_CLIENT_IP] to 7c:78:b2:98:06:3d (Wyze Outdoor Plug) via igb1
Sep  4 10:51:40 router dhclient[30949]: igb0 link state up -> down
Sep  4 10:51:43 router dhcpd[7378]: DHCPRELEASE of [LAN_CLIENT_IP] from 7c:78:b2:37:b1:63 (WYZE_CAKP2JFUS-7C78B237B163) via igb1 (found)
Sep  4 10:51:44 router dhclient[30949]: igb0 link state down -> up
Sep  4 10:51:44 router dhclient[30949]: DHCPREQUEST on igb0 to 255.255.255.255 port 67
Sep  4 10:51:45 router dhcpd[7378]: reuse_lease: lease age 60 (secs) under 25% threshold, reply with unaltered, existing lease for [LAN_CLIENT_IP]
Sep  4 10:51:45 router dhcpd[7378]: DHCPDISCOVER from 7c:78:b2:98:06:3d (Wyze Outdoor Plug) via igb1
Sep  4 10:51:45 router dhcpd[7378]: DHCPOFFER on [LAN_CLIENT_IP] to 7c:78:b2:98:06:3d (Wyze Outdoor Plug) via igb1
Sep  4 10:51:45 router dhcpd[7378]: reuse_lease: lease age 60 (secs) under 25% threshold, reply with unaltered, existing lease for [LAN_CLIENT_IP]
Sep  4 10:51:45 router dhcpd[7378]: DHCPREQUEST for [LAN_CLIENT_IP] ([LAN_GATEWAY_IP]) from 7c:78:b2:98:06:3d (Wyze Outdoor Plug) via igb1
Sep  4 10:51:45 router dhcpd[7378]: DHCPACK on [LAN_CLIENT_IP] to 7c:78:b2:98:06:3d (Wyze Outdoor Plug) via igb1
              1 Reply Last reply Reply Quote 0
              • RyanMR
                RyanM @rcoleman-netgate
                last edited by

                @rcoleman-netgate No, I am not disconnecting the link. I was at some point clicking the release/renew button from the Status > Interfaces page. Would that be it? But as far as disconnecting the ethernet cable, no. I will probably go down and swap the cable to see if it makes a difference, but does it seem likely the problem is with my ISP?

                I am wondering if it could be the ethernet cable that runs outside my house to the service box w/ the "modem" for my fiber optic...

                1 Reply Last reply Reply Quote 0
                • stephenw10S
                  stephenw10 Netgate Administrator
                  last edited by

                  Yeah, it's actually losing link so swapping the cable is a good start. What is it linked to? Can you see if that rebooted if it's a modem perhaps?

                  RyanMR 1 Reply Last reply Reply Quote 0
                  • RyanMR
                    RyanM @stephenw10
                    last edited by

                    @stephenw10 I have fiber optic. I have an ethernet port on the wall and I have a short patch cable going from my pfSense box to that port. From that port, there is a cat 5 (not sure if it is 5e) cable that runs in my crawlspace to an outside wall and then around my house (maybe 100') to a service box where I think they have some kind of "modem" that converts the fiber signal to ethernet.

                    If it is on my side of the "modem", then I suspect it is either my patch cable (which I swapped yesterday and it didn't seem to make a difference, but I will try another cable), or it is that ~125' cat5 cable that runs in my crawlspace about along the house.

                    Thoughts?

                    1 Reply Last reply Reply Quote 0
                    • stephenw10S
                      stephenw10 Netgate Administrator
                      last edited by

                      Try putting a switch in between if you can. See if that stops it losing link. If that switch can log port changes that might also show if the ONT is rebooting.

                      You probably don't have access to the ONT but the ISP might be able to see if it's rebooting.

                      RyanMR 1 Reply Last reply Reply Quote 0
                      • RyanMR
                        RyanM @stephenw10
                        last edited by

                        @stephenw10 My ISP finally called me back this morning and said that it looks like the box outside is going bad. They are rolling a tech to replace it this morning. Will see what happens.

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