Getting private/local IP on WAN

aelakkad

@stephenw10 how can I export a better debug log, I've set it to 10, should I set it to more for example? And is there a way to download/export the system log from the GUI so it could be more helpful to us?

Is there some way to implement the identifier set? I did not set one in windows, only username and pass, nothing else at all.

stephenw10

We're off the map at this point.
I've never had to set debug logging to get PPPoE connected so I can't tell you. Try it and see. You can download the full system log file from /var/log/system.log

You can set a service name in the PPPoE client. It's almost never required though.

aelakkad

@stephenw10 yea I asked the ISP and no service name required. I just don't understand why pfsense wouldn't just wait a couple of seconds, the router and pc do wait. Like it's literally a couple of seconds and we cant override it and it's rendering the whole this useless it's very frustrating.

stephenw10

This is what a PPPoE connection looks like for me here to my ISP (BT in the UK):

19:43:35.102750 PPPoE PADI [Host-Uniq 0x801F22C100F8FFFF] [Service-Name "BTInfinity"]
19:43:35.107118 PPPoE PADO [Service-Name "BTInfinity"] [AC-Name "acc-aln2.l-tud"] [Host-Uniq 0x801F22C100F8FFFF] [AC-Cookie 0x39C0E5560D5F2EBB771B9C2DF0FF8090]
19:43:35.107124 PPPoE PADR [Host-Uniq 0x801F22C100F8FFFF] [AC-Cookie 0x39C0E5560D5F2EBB771B9C2DF0FF8090] [AC-Name "acc-aln2.l-tud"] [Service-Name "BTInfinity"]
19:43:35.110849 PPPoE PADS [ses 0x49c] [Service-Name "BTInfinity"] [Host-Uniq 0x801F22C100F8FFFF]

The ISP PPPoE server responds in ~4ms.
9s, or even 3s, is a very long response time from your ISP.

You can also see that pfSense responds to the PADO almost instantly when it sees it. It seems more likely that, for some reason, mpd5 isn't seeing the replies. Though the netgraph debug logs seem to show it is.

aelakkad

@stephenw10 is there some way to find why jt isn't accepting the replies?

stephenw10

There may be some other debug logging you could enable in mpd5. As I said we're off the map at this point, it's not something I've ever had to try.

aelakkad

@stephenw10 do you know someone that maybe might help here? could tag them maybe?

stephenw10

If it's possible there is probably someone already using pfSense with your ISP. I would try to find someone who has already tried this. What is your ISP?

aelakkad

@stephenw10 it's Etisalat in Egypt

stephenw10

Hmm, they seem to have operations in a number of countries. Many of them do require a VLAN though. Plenty of people using pfSense in various places. Does your connection have something more specific? A service name maybe?

aelakkad

@stephenw10 They operate in the UAE and Egypt, and yea I asked they don't need a service name nor a vlan

stephenw10

But does the particular service you are subscribed to have a name that might give better search results?

aelakkad

@stephenw10 yea I tried, nothing unfortunately

aelakkad

@stephenw10 so there is absolutely no way to force the PPPoE client to change it's timeout?

stephenw10

I don't know because I've never seen an ISP that required it, I've never tried to set that value. I'm still not sure it would help.

If there is a way to set that I'd expect it to be in the mpd conf file.

aelakkad

@stephenw10 thanks I will try it out. I appreciate it.