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    Placa de rede para de funcionar

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    • F
      fcostars
      last edited by

      Bom dia pessoal!

      Estou tento um problema que ocorre de vez em quando com meus servidores pfsense. Estou usando uma maquina Dell Optplex 7010 como firewall em 3 localidades, ele possui uma placa de rede onboard e coloquei mais uma Placa De Rede 4 Portas Gigabit Hp Nc364t Hstns-bn26 1000mbps.
      O problema é que ele perde o link da wan principal, ou seja, ele perde o endereçamento e fica donw... só volta a funcionar se eu reinicializo todo o servidor pfsense.... tem dias que preciso reinicializar umas 10x...

      Alguém ja passou por isso?

      Good morning guys!

      I'm experiencing a problem that occurs from time to time with my pfsense servers. I'm using a Dell Optplex 7010 machine as a firewall in 3 locations, it has an onboard network card and I added another 4-Port Gigabit Hp Nc364t Hstns-bn26 1000mbps Network Card.
      The problem is that it loses the main wan link, that is, it loses the addressing and goes down... it only works again if I reboot the entire pfsense server... there are days when I need to reboot about 10 times...

      Has anyone ever experienced this?

      1 Reply Last reply Reply Quote 0
      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        Is the WAN using the on-board NIC? What sort of NIC is that?

        Steve

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        • F
          fcostars @stephenw10
          last edited by

          @stephenw10
          No, the onboard network card is the lan, the wan is on the off board.
          and it is precisely the off board that stops working.

          F 1 Reply Last reply Reply Quote 0
          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            @fcostars said in Placa de rede para de funcionar:

            Hp Nc364t Hstns-bn26

            Hmm, that looks like an Intel i340 based NIC so I'd expect it to work fine.

            What do you see logged when it fails?

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            • F
              fcostars @fcostars
              last edited by

              @fcostars
              Sorry, I'll explain better.
              I have an onboar network card that works very well. The problem is with the off board network card with 4 ports and one of them stops working. This happens on all three pfsense servers

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              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by

                Right so what exactly happens when it fails? What is logged?

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                • F
                  fcostars @stephenw10
                  last edited by

                  @stephenw10
                  the port continues down, I restart the gateway and nothing happens. I have to restart the entire server. It works again for a while after one of the ports goes down.

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                  • stephenw10S
                    stephenw10 Netgate Administrator
                    last edited by

                    Ok so the link actually goes down? Link LEDs on the NICs go out?

                    What does ifconfig show?

                    What is shown in the system log when this happens?

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                    • F
                      fcostars @stephenw10
                      last edited by

                      @stephenw10
                      Sep 26 11:46:52 php-fpm 48006 /rc.filter_configure_sync: GW States: One or more gateways is down, flushing all states: ALGAR_PPPOE
                      Sep 26 11:46:54 ppp 77741 [opt2_link0] PPPoE connection timeout after 9 seconds
                      Sep 26 11:46:54 ppp 77741 [opt2_link0] Link: DOWN event
                      Sep 26 11:46:54 ppp 77741 [opt2_link0] LCP: Down event
                      Sep 26 11:46:54 ppp 77741 [opt2_link0] Link: reconnection attempt 1 in 2 seconds
                      Sep 26 11:46:55 check_reload_status 413 Linkup starting re1
                      Sep 26 11:46:55 kernel re1: watchdog timeout
                      Sep 26 11:46:55 kernel re1: link state changed to DOWN
                      Sep 26 11:46:56 ppp 77741 [opt2_link0] Link: reconnection attempt 1
                      Sep 26 11:46:56 ppp 77741 [opt2_link0] PPPoE: Connecting to ''
                      Sep 26 11:46:56 ppp 77741 caught fatal signal TERM
                      Sep 26 11:46:56 ppp 77741 [opt2] IFACE: Close event
                      Sep 26 11:46:56 ppp 77741 [opt2] IPCP: Close event
                      Sep 26 11:46:58 ppp 77741 [opt2] Bundle: Shutdown
                      Sep 26 11:46:58 ppp 77741 [opt2_link0] Link: Shutdown
                      Sep 26 11:46:58 kernel re1: link state changed to UP
                      Sep 26 11:46:58 check_reload_status 413 Linkup starting re1
                      Sep 26 11:46:58 ppp 77741 process 77741 terminated
                      Sep 26 11:46:58 check_reload_status 413 Reloading filter
                      Sep 26 11:46:59 ppp 94109 Multi-link PPP daemon for FreeBSD
                      Sep 26 11:46:59 ppp 94109 process 94109 started, version 5.9
                      Sep 26 11:46:59 ppp 94109 web: web is not running
                      Sep 26 11:46:59 ppp 94109 [opt2] Bundle: Interface ng0 created
                      Sep 26 11:46:59 ppp 94109 [opt2_link0] Link: OPEN event
                      Sep 26 11:46:59 kernel ng0: changing name to 'pppoe1'
                      Sep 26 11:46:59 ppp 94109 [opt2_link0] LCP: Open event
                      Sep 26 11:46:59 ppp 94109 [opt2_link0] LCP: state change Initial --> Starting
                      Sep 26 11:46:59 ppp 94109 [opt2_link0] LCP: LayerStart
                      Sep 26 11:46:59 ppp 94109 [opt2_link0] PPPoE: Connecting to ''
                      Sep 26 11:47:00 sshguard 45311 Exiting on signal.

                      stephenw10S 1 Reply Last reply Reply Quote 0
                      • stephenw10S
                        stephenw10 Netgate Administrator @fcostars
                        last edited by stephenw10

                        @fcostars said in Placa de rede para de funcionar:

                        Sep 26 11:46:55 kernel re1: watchdog timeout
                        Sep 26 11:46:55 kernel re1: link state changed to DOWN

                        Ok you actually have a Realtek NIC and its hitting timeout events. Since that's re1 you must have at least two Realtek NICs.

                        What interface is re1 being used for? Is that the WAN?

                        Is that really an HP NC364T? Real NC364Ts use Intel 82571EB chips.

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                        • F
                          fcostars @stephenw10
                          last edited by

                          @stephenw10
                          Sorry, is SE-LGI8111-4bt on this server.

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                          • stephenw10S
                            stephenw10 Netgate Administrator
                            last edited by

                            @fcostars said in Placa de rede para de funcionar:

                            SE-LGI8111-4bt

                            Ok so the problem there is the Realtek NIC. It's better to avoid them when you can.

                            The only thing you can try there, other than replacing it, is to use the alternative realtek-kmod-driver:
                            At the command line run:
                            pkg install realtek-re-kmod
                            Then run:

                            echo 'if_re_load="YES"' >> /boot/loader.conf.local
echo 'if_re_name="/boot/modules/if_re.ko"' >> /boot/loader.conf.local

                            Then reboot and check the boot logs show the newer driver:

                            re0: <Realtek PCIe GbE Family Controller> port 0x1000-0x10ff mem 0xf7a00000-0xf7a00fff,0xf7900000-0xf7903fff irq 16 at device 0.0 on pci1
re0: Using Memory Mapping!
re0: Using 1 MSI-X message
re0: ASPM disabled
re0: version:1.97.00
re0: Ethernet address: 00:0d:b9:38:30:10

                            steve

                            F 3 Replies Last reply Reply Quote 1
                            • F
                              fcostars @stephenw10
                              last edited by

                              @stephenw10
                              ok, I did as you instructed me!
                              this was the result

                              re0: <RealTek 8168/8111 B/C/CP/D/DP/E/F/G PCIe Gigabit Ethernet> port 0xe000-0xe0ff mem 0xf7b00000-0xf7b00fff,0xf0300000-0xf0303fff irq 17 at device 0.0 on pci4
                              re0: Using 1 MSI-X message
                              re0: Chip rev. 0x2c800000
                              re0: MAC rev. 0x00100000
                              miibus0: <MII bus> on re0
                              rgephy0: <RTL8169S/8110S/8211 1000BASE-T media interface> PHY 1 on miibus0
                              rgephy0: none, 10baseT, 10baseT-FDX, 10baseT-FDX-flow, 100baseTX, 100baseTX-FDX, 100baseTX-FDX-flow, 1000baseT, 1000baseT-master, 1000baseT-FDX, 1000baseT-FDX-master, 1000baseT-FDX-flow, 1000baseT-FDX-flow-master, auto, auto-flow
                              re0: Using defaults for TSO: 65518/35/2048
                              re0: Ethernet address: 00:e0:4c:68:20:25
                              re0: netmap queues/slots: TX 1/256, RX 1/256

                              Thank you very much!

                              Now I'll wait if there will be any problems.

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                              • F
                                fcostars @stephenw10
                                last edited by

                                This post is deleted!
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                                • PotapuchP
                                  Potapuch
                                  last edited by

                                  This post is deleted!
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                                  • F
                                    fcostars @stephenw10
                                    last edited by

                                    @stephenw10

                                    Now it worked!

                                    I added the lines in the conf.local file.
                                    if_re_load="YES" >> /boot/loader.conf.local
                                    if_re_name="/boot/modules/if_re.ko" >> /boot/loader.conf.local

                                    re0: <Realtek PCIe GbE Family Controller> port 0xe000-0xe0ff mem 0xf7b00000-0xf7b00fff,0xf0300000-0xf0303fff irq 17 at device 0.0 on pci4
                                    re0: Using Memory Mapping!
                                    re0: Using 1 MSI-X message
                                    re0: version:1.98.00
                                    re0: Ethernet address: 00:e0:4c:68:20:25

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                                    • stephenw10S
                                      stephenw10 Netgate Administrator
                                      last edited by

                                      Nice. Yes you need to see the 'version:' logged to know it has loaded.

                                      See if that stops the timeouts.

                                      Steve

                                      F 2 Replies Last reply Reply Quote 1
                                      • F
                                        fcostars @stephenw10
                                        last edited by

                                        @stephenw10
                                        Thank you very much!

                                        1 Reply Last reply Reply Quote 1
                                        • F
                                          fcostars @stephenw10
                                          last edited by

                                          @stephenw10
                                          One last question.
                                          Which network card do you recommend buying?

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                                          • stephenw10S
                                            stephenw10 Netgate Administrator
                                            last edited by

                                            Something Intel based. Hence I didn't expect that HP card you referred to to be an issue. Any i350 NIC will be good. There are a lot of fake Intel NICs around though so be careful.

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