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    TAC Support Expired - Can't re-register with new token

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    • D
      dlarmore
      last edited by

      Hello,

      My TAC Lite subscription has expired so I got a new token from the shop but when navigating to System -> Register. I'm told my device is already registered..

      From a search on the forums I see this as a backend issue but those posts are from February 2023 so I figured that wouldn't be my issue.

      Trying to find out what to do in this situation, any guidance would be appreciated.

      Currently running: (Says up-to-date)
      23.05.1-RELEASE (amd64)
      built on Wed Jun 28 03:57:27 UTC 2023
      FreeBSD 14.0-CURRENT

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      • D
        dylanc23 Netgate @dlarmore
        last edited by

        @dlarmore Go ahead and open a ticket with TAC.

        D 1 Reply Last reply Reply Quote 0
        • D
          dlarmore @dylanc23
          last edited by

          @dylanc23
          Did that and was helped very quickly! Thank you very much! This thread can be locked if you have those permissions.

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