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    Fresh install of 2.7 on new hardware then restorng setting from my old hardware running 2.5.2. PHP errors, system crashes and reboots, very unstable

    Scheduled Pinned Locked Moved General pfSense Questions
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    • M
      mc866 @stephenw10
      last edited by

      @stephenw10
      Yes, understood, my interfaces are all set correctly, VLANs working, traffic working normally.

      Unfortunately I didn't download all the logs/errors but here are a few:

      PHP Fatal error: Uncaught DivisionByZeroError: Division by zero in /usr/local/www/includes/functions.inc.php:219
      Stack trace:
      #0 /usr/local/www/includes/functions.inc.php(33): mem_usage()
      #1 /usr/local/www/getstats.php(40): get_stats(Array)
      #2 {main}
      thrown in /usr/local/www/includes/functions.inc.php on line 219

      Dump header from device: /dev/nvd0p3
      Architecture: amd64
      Architecture Version: 4
      Dump Length: 238080
      Blocksize: 512
      Compression: none
      Dumptime: 2023-09-21 17:06:19 -0500
      Hostname: pfSense.localdomain
      Magic: FreeBSD Text Dump
      Version String: FreeBSD 14.0-CURRENT #1 plus-RELENG_23_05_1-n256108-459fc493a87: Wed Jun 28 04:26:04 UTC 2023
      root@freebsd:/var/jenkins/workspace/pfSense-Plus-snapshots-23_05_1-main/obj/amd64/f2Em2w3l/v
      Panic String: page fault
      Dump Parity: 1257990990
      Bounds: 0
      Dump Status: good

      1 Reply Last reply Reply Quote 0
      • jimpJ jimp moved this topic from Problems Installing or Upgrading pfSense Software on
      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        If you have that crash report you can upload the file dump here: https://nc.netgate.com/nextcloud/index.php/s/oHkedWmPJQFWTRw

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        • M
          mc866 @stephenw10
          last edited by

          @stephenw10 I've uploaded a textdump file

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          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            This looks like a filesystem error:

            <118>Bootup complete
UFS /dev/ufsid/65148cf762e575fb (/) cylinder checksum failed: cg 207, cgp: 0xb01051 != bp: 0xae7eac13
UFS /dev/ufsid/65148cf762e575fb (/) cylinder checksum failed: cg 207, cgp: 0x4ade4a9d != bp: 0xae7eac13
/: inode 15624960: check-hash failed
/: inode 15624960: check-hash failed
/: inode 15624960: check-hash failed
UFS /dev/ufsid/65148cf762e575fb (/) cg 152: bad magic number 0x0 should be 0x90255
panic: softdep_deallocate_dependencies: dangling deps
cpuid = 0
time = 1695846014
KDB: enter: panic

            That could be a bad drive. But the first thing to do is just run a few FSCK loops:
            https://docs.netgate.com/pfsense/en/latest/troubleshooting/filesystem-check.html

            Steve

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            • M
              mc866 @stephenw10
              last edited by mc866

              @stephenw10 I ran a few fsck loops and keep getting system marked dirty.

              I also ran a reboot from the console (#5) with F and that seems to come back clean but when I run fsck after that I seem to get errors that come back such as bad magic number & unexpected soft update inconsistency.

              I also booted into a live instance of ubuntu and ran fsck there as well as check file system from the disk utility and it check out as OK.

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              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by

                It could potentially be a bad drive then. But make sure you run fsck at least 5 times from single user mode in pfSense to be sure.

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                • M
                  mc866 @stephenw10
                  last edited by

                  @stephenw10 Yes I ran it 5 times, a couple of times now LOL.

                  Seems like the results are very inconsistent.

                  Does a dirty drive mean it's bad or has errors?

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                  • stephenw10S
                    stephenw10 Netgate Administrator
                    last edited by

                    If the filesystem cannot be cleaned or keeps becoming corrupt then, yes that could be a bad drive. But I have seen the same thing on older hardware with simply a lose connector.

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                    • M
                      mc866 @stephenw10
                      last edited by mc866

                      @stephenw10

                      So I purchased a new nvme drive to test that out. I'm getting immediate errors again even with a fresh install of 2.7 and then a restore with no installed packages

                      I've added new dump files to the nextcloud share

                      Also noticed this in the logs and finally captured it.
                      As I stated I removed the packages from the XML but this is showing up as though the system is trying to pull down info as part of pfblocker

                      Oct 13 15:06:19 php-fpm 86183 /rc.update_urltables: : ERROR: could not update pfB_PRI1_v4 content from https://127.0.0.1:443/pfblockerng/pfblockerng.php?pfb=pfB_PRI1_v4

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                      • stephenw10S
                        stephenw10 Netgate Administrator
                        last edited by

                        That pfBlocker can sometimes happen at boot before the lists have been fetched. It's not normally an issue.

                        Those crash reports all show filesystem issues still. It could be an issue with the board firmware. Is it running the latest BIOS?

                        Do you see those errors before you restore the old config?

                        Steve

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                        • M
                          mc866 @stephenw10
                          last edited by

                          @stephenw10

                          No errors on the old machine at all.

                          I've purchased another machine to try/test and just did a fresh install and system restore.

                          Just got this error on the new-new hardware. Looks like it's similar to the other machine

                          Crash report begins. Anonymous machine information:

                          amd64
                          14.0-CURRENT
                          FreeBSD 14.0-CURRENT #1 RELENG_2_7_0-n255866-686c8d3c1f0: Wed Jun 28 04:21:19 UTC 2023 root@freebsd:/var/jenkins/workspace/pfSense-CE-snapshots-2_7_0-main/obj/amd64/LwYAddCr/var/jenkins/workspace/pfSense-CE-snapshots-2_7_0-main/sources/FreeBSD-src-REL

                          Crash report details:

                          PHP Errors:
                          [13-Oct-2023 16:37:00 America/Chicago] PHP Fatal error: Uncaught TypeError: Unsupported operand types: string / int in /etc/inc/util.inc:2409
                          Stack trace:
                          #0 /etc/inc/pfsense-utils.inc(1902): get_memory()
                          #1 /usr/local/www/includes/functions.inc.php(104): pfsense_default_state_size()
                          #2 /usr/local/www/includes/functions.inc.php(35): get_pfstate()
                          #3 /usr/local/www/getstats.php(40): get_stats(Array)
                          #4 {main}
                          thrown in /etc/inc/util.inc on line 2409

                          No FreeBSD crash data found.

                          1 Reply Last reply Reply Quote 0
                          • stephenw10S
                            stephenw10 Netgate Administrator
                            last edited by

                            That's this: https://redmine.pfsense.org/issues/14648

                            Which is nothing to do with the drive. It's usually a one time error if you see it.

                            M 1 Reply Last reply Reply Quote 0
                            • M
                              mc866 @stephenw10
                              last edited by

                              @stephenw10
                              Newest one

                              Crash report begins. Anonymous machine information:

                              amd64
                              14.0-CURRENT
                              FreeBSD 14.0-CURRENT #1 RELENG_2_7_0-n255866-686c8d3c1f0: Wed Jun 28 04:21:19 UTC 2023 root@freebsd:/var/jenkins/workspace/pfSense-CE-snapshots-2_7_0-main/obj/amd64/LwYAddCr/var/jenkins/workspace/pfSense-CE-snapshots-2_7_0-main/sources/FreeBSD-src-REL

                              Crash report details:

                              PHP Errors:
                              [13-Oct-2023 17:11:36 America/Chicago] PHP Fatal error: Uncaught DivisionByZeroError: Division by zero in /usr/local/www/includes/functions.inc.php:212
                              Stack trace:
                              #0 /usr/local/www/includes/functions.inc.php(33): mem_usage()
                              #1 /usr/local/www/getstats.php(40): get_stats(Array)
                              #2 {main}
                              thrown in /usr/local/www/includes/functions.inc.php on line 212

                              No FreeBSD crash data found.

                              1 Reply Last reply Reply Quote 0
                              • stephenw10S
                                stephenw10 Netgate Administrator
                                last edited by

                                @mc866 said in Fresh install of 2.7 on new hardware then restorng setting from my old hardware running 2.5.2. PHP errors, system crashes and reboots, very unstable:

                                functions.inc.php:212

                                That's the same bug. Did you try the patch on the bug report?

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                                • M
                                  mc866 @stephenw10
                                  last edited by

                                  @stephenw10

                                  Found it, that said how does one apply a patch?

                                  Couldn’t seem to figure it out.

                                  1 Reply Last reply Reply Quote 0
                                  • stephenw10S
                                    stephenw10 Netgate Administrator
                                    last edited by

                                    You can use the System Patches package, just use the commit ID in the patch.

                                    https://docs.netgate.com/pfsense/en/latest/development/system-patches.html

                                    M 1 Reply Last reply Reply Quote 0
                                    • M
                                      mc866 @stephenw10
                                      last edited by

                                      @stephenw10

                                      Awesome thanks!

                                      1 Reply Last reply Reply Quote 0
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