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    Unable to get OPT1 to work

    Scheduled Pinned Locked Moved Firewalling
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    • A Offline
      a-networking-noob @Gertjan
      last edited by

      @Gertjan Your explanation was very thorough and I hope you (or someone else here) can help with troubleshooting my similar problem. Even after going through all the above steps, my OPT1 interface won't work... sort of. It does show up under the DHCP leases, and if I connect my laptop to that port I can ping Google.com and get a response, but for some reason when I plug in my wireless router (in AP mode) to the OPT1 port and then try to connect to Wi-Fi, my cell phone and smart tv both find the wireless router and connect but give an error saying "no internet". What could be causing this and how to fix it???

      One difference to note: I assigned a different subnet address to the OPT1 interface. So for example, my LAN is on 192.168.1.1 and my OPT1 port is assigned to 192.168.49.1 just to separate them and make it easier to set up a firewall setting down the road to isolate the wireless devices from my LAN if I want. As of now I don't have any blocking firewall settings for OPT1 - just a single rule to pass all traffic thru.

      V GertjanG 2 Replies Last reply Reply Quote 0
      • V Offline
        viragomann @a-networking-noob
        last edited by

        @a-networking-noob
        Seems the wireless router is not in AP mode in fact.
        To verify, connect your laptop to the wifi. If it's running in AP mode there should be no difference to the wired connection.

        A 1 Reply Last reply Reply Quote 0
        • A Offline
          a-networking-noob @viragomann
          last edited by

          @viragomann Been swamped, but finally had some spare time to check and I'm baffled. I'm using my laptop now connected to the WiFi (no wired connections) and it's working fine, so guess that means my router is in AP mode. (It did take a minute or so to connect initially for some reason???). But trying to connect my smartphone to the same WiFi I still get this error message "Connected/No Internet access". Same for my SmartTV.

          As a side note, I have also been trying to run a hardware device that needs to connect to the internet and connecting it via cable connection to OPT1 gives me a similar result - it simply won't connect.

          Any other ideas or ways to troubleshoot these issues? I just don't understand where to begin looking for the problem. Is it pfsense or the Protectli vault running pfsense, or the devices that won't connect???

          S V 2 Replies Last reply Reply Quote 0
          • S Offline
            SteveITS Rebel Alliance @a-networking-noob
            last edited by

            @a-networking-noob On OPT do you have firewall rules allowing access? LAN has default allow-to-any rules for IPv4 and IPv6.

            Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
            When upgrading, allow 10-15 minutes to reboot, or more depending on packages, and device or disk speed.
            Upvote ๐Ÿ‘ helpful posts!

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            • V Offline
              viragomann @a-networking-noob
              last edited by

              @a-networking-noob
              Are you running pfBlockerNG or similar on pfSense? Maybe it blocks what the devices try to connect to to determine internet connection.

              A 2 Replies Last reply Reply Quote 0
              • A Offline
                a-networking-noob @SteveITS
                last edited by

                @SteveITS said in Unable to get OPT1 to work:

                @a-networking-noob On OPT do you have firewall rules allowing access? LAN has default allow-to-any rules for IPv4 and IPv6.

                Yes I do. Here's what I set up:

                eb24ef12-1902-46fb-a2d9-325ebd13e61b-image.png

                A S 3 Replies Last reply Reply Quote 0
                • A Offline
                  a-networking-noob @viragomann
                  last edited by

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                  • A Offline
                    a-networking-noob @a-networking-noob
                    last edited by

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                    • A Offline
                      a-networking-noob @viragomann
                      last edited by

                      @viragomann said in Unable to get OPT1 to work:

                      @a-networking-noob
                      Are you running pfBlockerNG or similar on pfSense? Maybe it blocks what the devices try to connect to to determine internet connection.

                      Not to my knowledge. I'm just using pfSense as is...

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                      • A Offline
                        a-networking-noob @a-networking-noob
                        last edited by

                        @a-networking-noob said in Unable to get OPT1 to work:

                        @SteveITS said in Unable to get OPT1 to work:

                        @a-networking-noob On OPT do you have firewall rules allowing access? LAN has default allow-to-any rules for IPv4 and IPv6.

                        Yes I do. Here's what I set up:

                        eb24ef12-1902-46fb-a2d9-325ebd13e61b-image.png

                        And here are my LAN firewall rules:

                        f3a01c47-fa7f-4d5e-8c7f-a71b545c56e7-image.png

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                        • S Offline
                          SteveITS Rebel Alliance @a-networking-noob
                          last edited by

                          @a-networking-noob Well the allow OPT1 Net to any rule says it's handled 2 GB of traffic which verifies that part is OK, also you did with a wired device.

                          Getting different results with different devices is unexpected. Are those devices getting a DHCP address in your OPT1 range? (did you set up DHCP on it?) Do you have any floating firewall rules? If so try disabling those.

                          Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                          When upgrading, allow 10-15 minutes to reboot, or more depending on packages, and device or disk speed.
                          Upvote ๐Ÿ‘ helpful posts!

                          A 1 Reply Last reply Reply Quote 0
                          • GertjanG Offline
                            Gertjan @a-networking-noob
                            last edited by Gertjan

                            @a-networking-noob said in Unable to get OPT1 to work:

                            and my OPT1 port is assigned to 192.168.49.1

                            So this is what you have :

                            073e217a-2097-46ed-9a11-a5b890136942-image.png

                            The /24 at the right side is important ( this one is often set wrongly ...... and the interface doesn't seem to "work" any more )
                            For example, a /32 will "break everything".

                            When you create/activate an interface, you also 'have to' set up a pfSense DHCP server for that (OPT1) interface :

                            Goto Services > DHCP Server > OPT1 and check "enable"
                            Check that these show these numbers :

                            Subnet 192.168.49.0
                            Subnet mask 255.255.255.0
                            Available range 192.168.49.1 - 192.168.49.254
                            

                            and select a pool range, for example

                            From 10 To 100
                            

                            Save - and Apply.

                            From now on, when you connect a device on the OPT1 interface, check that the device got a DHCP lease.
                            A Windows PC : type

                            ipconfig /all
                            

                            Any other device : you should now how to check network settings.

                            On pfSense : Goto Status > System Logs > DHCP and you see the device you've connected doing the DHCP request.

                            Btw : I presume your devices all use "DHCP", as already said above, and don't have a static IP setup. Static is also possible, but you are not allowed to make mistakes ^^

                            No "help me" PM's please. Use the forum, the community will thank you.
                            Edit : and where are the logs ??

                            A 1 Reply Last reply Reply Quote 0
                            • A Offline
                              a-networking-noob @Gertjan
                              last edited by a-networking-noob

                              @Gertjan Thanks for trying to help by walking me through all that. I had all the correct settings already including the /24 for the IPv4 Address, DHCP server enabled for OPT1, the subnet and subnet mask values all matching what you showed, and a pool range set from 100-254.

                              When I then switched my smartphone to try to connect to the WiFi (on OPT1) and checked the phone it said the IP address assigned was 192.168.49.101 which matches what I found under the Status - DHCP Leases on pfSense - 192.168.49.101, lease type Active and Online. But the phone still says it's connected but no internet access.

                              Still baffled...

                              GertjanG 1 Reply Last reply Reply Quote 0
                              • A Offline
                                a-networking-noob @SteveITS
                                last edited by

                                @SteveITS said in Unable to get OPT1 to work:

                                @a-networking-noob Well the allow OPT1 Net to any rule says it's handled 2 GB of traffic which verifies that part is OK, also you did with a wired device.

                                Getting different results with different devices is unexpected. Are those devices getting a DHCP address in your OPT1 range? (did you set up DHCP on it?) Do you have any floating firewall rules? If so try disabling those.

                                No floating firewall rules. And yep, DHCP is set up and my smartphone does show up in the DHCP leases, but the phone still says no internet access.

                                1 Reply Last reply Reply Quote 0
                                • G Offline
                                  gfvalvo
                                  last edited by gfvalvo

                                  Not sure if it's the same issue(s) folks in this thread are having, but I just resolved my own "OPT1 Problem". See: This Thread

                                  A 1 Reply Last reply Reply Quote 0
                                  • B Offline
                                    Brett 1
                                    last edited by

                                    Sorry I forgot to reply. I restored the device, set up interfaces in the terminal, and changed the firewall rules. All interfaces are working.

                                    1 Reply Last reply Reply Quote 0
                                    • GertjanG Offline
                                      Gertjan @a-networking-noob
                                      last edited by

                                      @a-networking-noob said in Unable to get OPT1 to work:

                                      connect to the WiFi (on OPT1)

                                      There is another device between your phone and pfSense : the access point .....

                                      Also : can you connect to 192.168.49.1 and see the login page of pfSense ?

                                      DNS works on your phone ?
                                      Does it use "192.168.49.1" = the resolver, or something else ?

                                      Can you wire up (using the cable) a device to OPT1, and then check ?

                                      No "help me" PM's please. Use the forum, the community will thank you.
                                      Edit : and where are the logs ??

                                      A 1 Reply Last reply Reply Quote 0
                                      • A Offline
                                        a-networking-noob @gfvalvo
                                        last edited by

                                        @gfvalvo said in Unable to get OPT1 to work:

                                        Not sure if it's the same issue(s) folks in this thread are having, but I just resolved my own "OPT1 Problem". See: This Thread

                                        Seems you lucked out! I tried the DNS trick you used but didn't solve my issue. :/

                                        Thanks anyway...

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                                        • A Offline
                                          a-networking-noob @Gertjan
                                          last edited by

                                          @Gertjan said in Unable to get OPT1 to work:

                                          @a-networking-noob said in Unable to get OPT1 to work:

                                          connect to the WiFi (on OPT1)

                                          There is another device between your phone and pfSense : the access point .....

                                          Also : can you connect to 192.168.49.1 and see the login page of pfSense ?

                                          No - I only have one extra firewall rule set up for OPT1 to block access to pfSense

                                          12aba65f-baf6-4b81-a44e-66314cb4d793-image.png

                                          But even after disabling that rule, I still can't connect to the WiFi on OPT1.

                                          DNS works on your phone ?
                                          Does it use "192.168.49.1" = the resolver, or something else ?

                                          Yes. The IP address my phone gets is in the pool range I set, and the DNS is 192.168.49.1 which matches what is shown on pfSense DNS resolver.

                                          I've tried it with a 2nd phone and got the exact same result - can connect to the WiFi but no internet access.

                                          Can you wire up (using the cable) a device to OPT1, and then check ?

                                          Connecting my laptop to my OPT1, either by direct cable connection, or through WiFi, I can access the internet fine.

                                          GertjanG 1 Reply Last reply Reply Quote 0
                                          • GertjanG Offline
                                            Gertjan @a-networking-noob
                                            last edited by Gertjan

                                            @a-networking-noob said in Unable to get OPT1 to work:

                                            Connecting my laptop to my OPT1, either by direct cable connection, or through WiFi, I can access the internet fine.

                                            Ok, good ๐Ÿ‘
                                            This excludes cables, the access point, pfSense, the OPT1 interface.

                                            Ditch the phones, and done. (joking of course).
                                            You didn't tell anything about these phones, but they are (most probably) the issue.
                                            They do communicate just fine : the DHCP exchange was happening.
                                            (still hoping that you still can confirm that it did received a correct IP, and gateway, and DNS - and that you could do a DNS lookup with them, just to know that it does communicate with pfSense)

                                            The solution might be available in the phones : delete the Wifi entry - and re-connect to that wifi SSID again.

                                            No "help me" PM's please. Use the forum, the community will thank you.
                                            Edit : and where are the logs ??

                                            A 1 Reply Last reply Reply Quote 0
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