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    Unable to get OPT1 to work

    Scheduled Pinned Locked Moved Firewalling
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    • V
      viragomann @a-networking-noob
      last edited by

      @a-networking-noob
      Seems the wireless router is not in AP mode in fact.
      To verify, connect your laptop to the wifi. If it's running in AP mode there should be no difference to the wired connection.

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      • A
        a-networking-noob @viragomann
        last edited by

        @viragomann Been swamped, but finally had some spare time to check and I'm baffled. I'm using my laptop now connected to the WiFi (no wired connections) and it's working fine, so guess that means my router is in AP mode. (It did take a minute or so to connect initially for some reason???). But trying to connect my smartphone to the same WiFi I still get this error message "Connected/No Internet access". Same for my SmartTV.

        As a side note, I have also been trying to run a hardware device that needs to connect to the internet and connecting it via cable connection to OPT1 gives me a similar result - it simply won't connect.

        Any other ideas or ways to troubleshoot these issues? I just don't understand where to begin looking for the problem. Is it pfsense or the Protectli vault running pfsense, or the devices that won't connect???

        S V 2 Replies Last reply Reply Quote 0
        • S
          SteveITS Galactic Empire @a-networking-noob
          last edited by

          @a-networking-noob On OPT do you have firewall rules allowing access? LAN has default allow-to-any rules for IPv4 and IPv6.

          Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
          When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
          Upvote ๐Ÿ‘ helpful posts!

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          • V
            viragomann @a-networking-noob
            last edited by

            @a-networking-noob
            Are you running pfBlockerNG or similar on pfSense? Maybe it blocks what the devices try to connect to to determine internet connection.

            A 2 Replies Last reply Reply Quote 0
            • A
              a-networking-noob @SteveITS
              last edited by

              @SteveITS said in Unable to get OPT1 to work:

              @a-networking-noob On OPT do you have firewall rules allowing access? LAN has default allow-to-any rules for IPv4 and IPv6.

              Yes I do. Here's what I set up:

              eb24ef12-1902-46fb-a2d9-325ebd13e61b-image.png

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              • A
                a-networking-noob @viragomann
                last edited by

                This post is deleted!
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                • A
                  a-networking-noob @a-networking-noob
                  last edited by

                  This post is deleted!
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                  • A
                    a-networking-noob @viragomann
                    last edited by

                    @viragomann said in Unable to get OPT1 to work:

                    @a-networking-noob
                    Are you running pfBlockerNG or similar on pfSense? Maybe it blocks what the devices try to connect to to determine internet connection.

                    Not to my knowledge. I'm just using pfSense as is...

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                    • A
                      a-networking-noob @a-networking-noob
                      last edited by

                      @a-networking-noob said in Unable to get OPT1 to work:

                      @SteveITS said in Unable to get OPT1 to work:

                      @a-networking-noob On OPT do you have firewall rules allowing access? LAN has default allow-to-any rules for IPv4 and IPv6.

                      Yes I do. Here's what I set up:

                      eb24ef12-1902-46fb-a2d9-325ebd13e61b-image.png

                      And here are my LAN firewall rules:

                      f3a01c47-fa7f-4d5e-8c7f-a71b545c56e7-image.png

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                      • S
                        SteveITS Galactic Empire @a-networking-noob
                        last edited by

                        @a-networking-noob Well the allow OPT1 Net to any rule says it's handled 2 GB of traffic which verifies that part is OK, also you did with a wired device.

                        Getting different results with different devices is unexpected. Are those devices getting a DHCP address in your OPT1 range? (did you set up DHCP on it?) Do you have any floating firewall rules? If so try disabling those.

                        Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                        When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
                        Upvote ๐Ÿ‘ helpful posts!

                        A 1 Reply Last reply Reply Quote 0
                        • GertjanG
                          Gertjan @a-networking-noob
                          last edited by Gertjan

                          @a-networking-noob said in Unable to get OPT1 to work:

                          and my OPT1 port is assigned to 192.168.49.1

                          So this is what you have :

                          073e217a-2097-46ed-9a11-a5b890136942-image.png

                          The /24 at the right side is important ( this one is often set wrongly ...... and the interface doesn't seem to "work" any more )
                          For example, a /32 will "break everything".

                          When you create/activate an interface, you also 'have to' set up a pfSense DHCP server for that (OPT1) interface :

                          Goto Services > DHCP Server > OPT1 and check "enable"
                          Check that these show these numbers :

                          Subnet 192.168.49.0
                          Subnet mask 255.255.255.0
                          Available range 192.168.49.1 - 192.168.49.254
                          

                          and select a pool range, for example

                          From 10 To 100
                          

                          Save - and Apply.

                          From now on, when you connect a device on the OPT1 interface, check that the device got a DHCP lease.
                          A Windows PC : type

                          ipconfig /all
                          

                          Any other device : you should now how to check network settings.

                          On pfSense : Goto Status > System Logs > DHCP and you see the device you've connected doing the DHCP request.

                          Btw : I presume your devices all use "DHCP", as already said above, and don't have a static IP setup. Static is also possible, but you are not allowed to make mistakes ^^

                          No "help me" PM's please. Use the forum, the community will thank you.
                          Edit : and where are the logs ??

                          A 1 Reply Last reply Reply Quote 0
                          • A
                            a-networking-noob @Gertjan
                            last edited by a-networking-noob

                            @Gertjan Thanks for trying to help by walking me through all that. I had all the correct settings already including the /24 for the IPv4 Address, DHCP server enabled for OPT1, the subnet and subnet mask values all matching what you showed, and a pool range set from 100-254.

                            When I then switched my smartphone to try to connect to the WiFi (on OPT1) and checked the phone it said the IP address assigned was 192.168.49.101 which matches what I found under the Status - DHCP Leases on pfSense - 192.168.49.101, lease type Active and Online. But the phone still says it's connected but no internet access.

                            Still baffled...

                            GertjanG 1 Reply Last reply Reply Quote 0
                            • A
                              a-networking-noob @SteveITS
                              last edited by

                              @SteveITS said in Unable to get OPT1 to work:

                              @a-networking-noob Well the allow OPT1 Net to any rule says it's handled 2 GB of traffic which verifies that part is OK, also you did with a wired device.

                              Getting different results with different devices is unexpected. Are those devices getting a DHCP address in your OPT1 range? (did you set up DHCP on it?) Do you have any floating firewall rules? If so try disabling those.

                              No floating firewall rules. And yep, DHCP is set up and my smartphone does show up in the DHCP leases, but the phone still says no internet access.

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                              • G
                                gfvalvo
                                last edited by gfvalvo

                                Not sure if it's the same issue(s) folks in this thread are having, but I just resolved my own "OPT1 Problem". See: This Thread

                                A 1 Reply Last reply Reply Quote 0
                                • B
                                  Brett 1
                                  last edited by

                                  Sorry I forgot to reply. I restored the device, set up interfaces in the terminal, and changed the firewall rules. All interfaces are working.

                                  1 Reply Last reply Reply Quote 0
                                  • GertjanG
                                    Gertjan @a-networking-noob
                                    last edited by

                                    @a-networking-noob said in Unable to get OPT1 to work:

                                    connect to the WiFi (on OPT1)

                                    There is another device between your phone and pfSense : the access point .....

                                    Also : can you connect to 192.168.49.1 and see the login page of pfSense ?

                                    DNS works on your phone ?
                                    Does it use "192.168.49.1" = the resolver, or something else ?

                                    Can you wire up (using the cable) a device to OPT1, and then check ?

                                    No "help me" PM's please. Use the forum, the community will thank you.
                                    Edit : and where are the logs ??

                                    A 1 Reply Last reply Reply Quote 0
                                    • A
                                      a-networking-noob @gfvalvo
                                      last edited by

                                      @gfvalvo said in Unable to get OPT1 to work:

                                      Not sure if it's the same issue(s) folks in this thread are having, but I just resolved my own "OPT1 Problem". See: This Thread

                                      Seems you lucked out! I tried the DNS trick you used but didn't solve my issue. :/

                                      Thanks anyway...

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                                      • A
                                        a-networking-noob @Gertjan
                                        last edited by

                                        @Gertjan said in Unable to get OPT1 to work:

                                        @a-networking-noob said in Unable to get OPT1 to work:

                                        connect to the WiFi (on OPT1)

                                        There is another device between your phone and pfSense : the access point .....

                                        Also : can you connect to 192.168.49.1 and see the login page of pfSense ?

                                        No - I only have one extra firewall rule set up for OPT1 to block access to pfSense

                                        12aba65f-baf6-4b81-a44e-66314cb4d793-image.png

                                        But even after disabling that rule, I still can't connect to the WiFi on OPT1.

                                        DNS works on your phone ?
                                        Does it use "192.168.49.1" = the resolver, or something else ?

                                        Yes. The IP address my phone gets is in the pool range I set, and the DNS is 192.168.49.1 which matches what is shown on pfSense DNS resolver.

                                        I've tried it with a 2nd phone and got the exact same result - can connect to the WiFi but no internet access.

                                        Can you wire up (using the cable) a device to OPT1, and then check ?

                                        Connecting my laptop to my OPT1, either by direct cable connection, or through WiFi, I can access the internet fine.

                                        GertjanG 1 Reply Last reply Reply Quote 0
                                        • GertjanG
                                          Gertjan @a-networking-noob
                                          last edited by Gertjan

                                          @a-networking-noob said in Unable to get OPT1 to work:

                                          Connecting my laptop to my OPT1, either by direct cable connection, or through WiFi, I can access the internet fine.

                                          Ok, good ๐Ÿ‘
                                          This excludes cables, the access point, pfSense, the OPT1 interface.

                                          Ditch the phones, and done. (joking of course).
                                          You didn't tell anything about these phones, but they are (most probably) the issue.
                                          They do communicate just fine : the DHCP exchange was happening.
                                          (still hoping that you still can confirm that it did received a correct IP, and gateway, and DNS - and that you could do a DNS lookup with them, just to know that it does communicate with pfSense)

                                          The solution might be available in the phones : delete the Wifi entry - and re-connect to that wifi SSID again.

                                          No "help me" PM's please. Use the forum, the community will thank you.
                                          Edit : and where are the logs ??

                                          A 1 Reply Last reply Reply Quote 0
                                          • A
                                            a-networking-noob @Gertjan
                                            last edited by

                                            @Gertjan said in Unable to get OPT1 to work:

                                            @a-networking-noob said in Unable to get OPT1 to work:

                                            Connecting my laptop to my OPT1, either by direct cable connection, or through WiFi, I can access the internet fine.

                                            Ok, good ๐Ÿ‘
                                            This excludes cables, the access point, pfSense, the OPT1 interface.

                                            Ditch the phones, and done. (joking of course).
                                            You didn't tell anything about these phones, but they are (most probably) the issue.

                                            I'm using a couple of Android phones. One an older LG G6 stock, the other a Pixel 5a running CalyxOS. I can't believe the phones are the problem since I've never had issues with them connecting to the internet via WiFi at home, at work, etc...

                                            They do communicate just fine : the DHCP exchange was happening.
                                            (still hoping that you still can confirm that it did received a correct IP, and gateway, and DNS - and that you could do a DNS lookup with them, just to know that it does communicate with pfSense)

                                            Yes, I did confirm that the phones do get an IP address, gateway and DNS that match what is shown in pfSense and lines up with the OPT1 settings.

                                            The solution might be available in the phones : delete the Wifi entry - and re-connect to that wifi SSID again.

                                            Unfortunately, this did not solve it. After deleting the WiFi entry, and re-connecting to the WiFi on OPT1, I get the exact same result - connects to WiFi but no internet.

                                            GertjanG johnpozJ 2 Replies Last reply Reply Quote 0
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