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    No Internet Access from LAN

    Scheduled Pinned Locked Moved General pfSense Questions
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    • johnpozJ
      johnpoz LAYER 8 Global Moderator @NollipfSense
      last edited by

      @NollipfSense said in No Internet Access from LAN:

      I had seen several other had similar complaints

      where? I am on here all the time, and don't recall any flood of such complaints..

      So you have a box on your network.. Doesn't really matter if lan or some opt you created.. Is a tagged vlan or native?

      What are the rules on the interface?

      So what is the IP on pfsense? What is the IP on the client? Did the client get an IP from dhcp?

      Look at the arp table on the client.. Does its show an mac address for pfsense IP address? What does pfsense arp table show for the client IP.. Are these mac addresses correct?

      An intelligent man is sometimes forced to be drunk to spend time with his fools
      If you get confused: Listen to the Music Play
      Please don't Chat/PM me for help, unless mod related
      SG-4860 24.11 | Lab VMs 2.7.2, 24.11

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      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        Yeah if you can't ping either way across the LAN this has to be something low level. Check the basics.

        NollipfSenseN 1 Reply Last reply Reply Quote 0
        • NollipfSenseN
          NollipfSense @stephenw10
          last edited by

          @stephenw10 said in No Internet Access from LAN:

          Yeah if you can't ping either way across the LAN this has to be something low level. Check the basics.

          Well, it turned out that the reason I could not ping the laptop that was directly connected to LAN was the laptop had firewall on and when disabled, it could ping it. However, the laptop could not surf the Internet.

          Also, I attached the WIFI directly to LAN and I can ping the WIFI but clients to the WIFI could not ping the firewall.
          I may have a spare NIC to dig out of storage to try...to look for it...

          pfSense+ 23.09 Lenovo Thinkcentre M93P SFF Quadcore i7 dual Raid-ZFS 128GB-SSD 32GB-RAM PCI-Intel i350-t4 NIC, -Intel QAT 8950.
          pfSense+ 23.09 VM-Proxmox, Dell Precision Xeon-W2155 Nvme 500GB-ZFS 128GB-RAM PCIe-Intel i350-t4, Intel QAT-8950, P-cloud.

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          • johnpozJ
            johnpoz LAYER 8 Global Moderator @NollipfSense
            last edited by johnpoz

            @NollipfSense again you need to look at basics.. What are the firewall rules on the pfsense interface? Many users will create a tcp only rule.. This is normally not very workable because ping doesn't work a simple connectivity test, and dns fails, etc. because dns is almost always just udp..

            If devices can not ping each other, and your sure firewall rules allow be it pfsense or some host device your trying to ping from pfsense.. You need to validate they see the mac addresses.. Firewall rules not going to come into play with seeing the mac address or not..

            And they are on the same network with the correct mask.. If not seeing mac you got something wrong in your network that not to do with pfsense or your host.

            Have seen users setup static arp, and then wonder why doesn't work when the mac address changed for the IP that is not in line with the static arp setting..

            An intelligent man is sometimes forced to be drunk to spend time with his fools
            If you get confused: Listen to the Music Play
            Please don't Chat/PM me for help, unless mod related
            SG-4860 24.11 | Lab VMs 2.7.2, 24.11

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            • NollipfSenseN
              NollipfSense @johnpoz
              last edited by

              @johnpoz Here, despite these are old however, I have seen at least three recently and before I post that comment, I didn't check the date, just the search results...
              Screenshot 2023-10-25 at 6.52.20 PM.png

              @johnpoz said in No Internet Access from LAN:

              native?
              Yes

              @johnpoz said in No Internet Access from LAN:

              o what is the IP on pfsense? What is the IP on the client? Did the client get an IP from dhcp?

              Pfsense - 192.168.1.1, client, a Mikrotik - 192.168.1.100
              yes, from Mikrotik...everything was work fine for years and most of the day yesterday until about 9pm last night when suddenly no Internet access.

              Screen Shot 2023-10-25 at 7.19.40 PM.png
              Screen Shot 2023-10-25 at 7.13.57 PM.png
              Screen Shot 2023-10-25 at 7.14.37 PM.png

              No, there're not on the same network and mask is good...pfSense LAN is Mikrotik WAN.

              pfSense+ 23.09 Lenovo Thinkcentre M93P SFF Quadcore i7 dual Raid-ZFS 128GB-SSD 32GB-RAM PCI-Intel i350-t4 NIC, -Intel QAT 8950.
              pfSense+ 23.09 VM-Proxmox, Dell Precision Xeon-W2155 Nvme 500GB-ZFS 128GB-RAM PCIe-Intel i350-t4, Intel QAT-8950, P-cloud.

              johnpozJ 1 Reply Last reply Reply Quote 0
              • johnpozJ
                johnpoz LAYER 8 Global Moderator @NollipfSense
                last edited by

                @NollipfSense why would you have bogon on your lan side network.. If pfsense didn't pull out rfc1918 that would prevent everything from working..

                https://team-cymru.org/Services/Bogons/fullbogons-ipv4.txt

                There is zero reason to ever put that on a lan side interface..

                And you have no rule there that would allow pinging pfsense IP on the lan..

                An intelligent man is sometimes forced to be drunk to spend time with his fools
                If you get confused: Listen to the Music Play
                Please don't Chat/PM me for help, unless mod related
                SG-4860 24.11 | Lab VMs 2.7.2, 24.11

                NollipfSenseN 1 Reply Last reply Reply Quote 0
                • stephenw10S
                  stephenw10 Netgate Administrator
                  last edited by

                  So it could be a pfBlocker update that pulled in a list with a local IP for example.

                  What's in the privileged ports alias?

                  NollipfSenseN 1 Reply Last reply Reply Quote 0
                  • NollipfSenseN
                    NollipfSense @stephenw10
                    last edited by

                    @stephenw10 said in No Internet Access from LAN:

                    What's in the privileged ports alias?

                    TCP ports 1 - 1024....so, I am not sure why I didn't think of it earlier but I restored my last good, workable backups...all is back as normal.

                    That implied that somehow my configuration got corrupted with that IPv6 RA, since despite the separation, both networks are connected to the same modem.

                    pfSense+ 23.09 Lenovo Thinkcentre M93P SFF Quadcore i7 dual Raid-ZFS 128GB-SSD 32GB-RAM PCI-Intel i350-t4 NIC, -Intel QAT 8950.
                    pfSense+ 23.09 VM-Proxmox, Dell Precision Xeon-W2155 Nvme 500GB-ZFS 128GB-RAM PCIe-Intel i350-t4, Intel QAT-8950, P-cloud.

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                    • NollipfSenseN
                      NollipfSense @johnpoz
                      last edited by

                      @johnpoz said in No Internet Access from LAN:

                      why would you have bogon on your lan side network.. If pfsense didn't pull out rfc1918 that would prevent everything from working..

                      I had just switch that on before I took that picture trying to diagnose but appreciate the link for knowledge as I was not as well-informed on that.

                      pfSense+ 23.09 Lenovo Thinkcentre M93P SFF Quadcore i7 dual Raid-ZFS 128GB-SSD 32GB-RAM PCI-Intel i350-t4 NIC, -Intel QAT 8950.
                      pfSense+ 23.09 VM-Proxmox, Dell Precision Xeon-W2155 Nvme 500GB-ZFS 128GB-RAM PCIe-Intel i350-t4, Intel QAT-8950, P-cloud.

                      johnpozJ 1 Reply Last reply Reply Quote 0
                      • stephenw10S
                        stephenw10 Netgate Administrator
                        last edited by

                        Nothing some other RA are sending could change the config in pfSense. Nor would it affect anything for IPv4. It could potentially redirect clients using IPv6 to a different router.

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                        • johnpozJ
                          johnpoz LAYER 8 Global Moderator @NollipfSense
                          last edited by johnpoz

                          @NollipfSense yeah with Steve - there is nothing your RA could do that would have any affect on IPv4 traffic..

                          Now a non functioning IPv6 network that the client thinks should be working can cause problems when the client doesn't like to switch over to Ipv4, or is delayed in switching..

                          To be honest, unless you are fully ready for all the changes that IPv6 brings - it really is just easier not to use it.. There are many things that change with IPv6 compared to IPv4, and then the dual stack that is required to actually use the internet brings its own problems..

                          I have been using IPv6 for prob going on 13 years.. And I feel I am fairly up to speed on its use and even troubleshooting it, etc. But to be honest I have not found a actual valid need for it.. So as anyone should do in running a network - KISS.. Over complicating your network for no or little benefit is never a good choice..

                          If you want to learn and experiment with IPv6 - great all for it.. But I would limit it to your lab network, or one segment where you play.. Trying to use it for your production/every day use devices - can and will bring its own pain.

                          An intelligent man is sometimes forced to be drunk to spend time with his fools
                          If you get confused: Listen to the Music Play
                          Please don't Chat/PM me for help, unless mod related
                          SG-4860 24.11 | Lab VMs 2.7.2, 24.11

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                          • NollipfSenseN
                            NollipfSense @johnpoz
                            last edited by

                            @johnpoz said in No Internet Access from LAN (Solved with last good config backup):

                            Trying to use it for your production/every day use devices - can and will bring its own pain

                            The thing is I never planned on or intended on using it on my production box until I fully understand, as that network had another firewall OS - Mikrotik involved, and was totally surprised to see the output in the screenshots of the first post. The only box IPv6 had been configured was my private cloud box...that's it. However, both networks were connected to the T-Mobile's Fast5688w modem through its two Ethernet ports and that cannot be configured in bridge mode...only router cgnat mode

                            pfSense+ 23.09 Lenovo Thinkcentre M93P SFF Quadcore i7 dual Raid-ZFS 128GB-SSD 32GB-RAM PCI-Intel i350-t4 NIC, -Intel QAT 8950.
                            pfSense+ 23.09 VM-Proxmox, Dell Precision Xeon-W2155 Nvme 500GB-ZFS 128GB-RAM PCIe-Intel i350-t4, Intel QAT-8950, P-cloud.

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                            • NollipfSenseN
                              NollipfSense @stephenw10
                              last edited by

                              @stephenw10 said in No Internet Access from LAN (Solved with last good config backup):

                              Nothing some other RA are sending could change the config in pfSense. Nor would it affect anything for IPv4. It could potentially redirect clients using IPv6 to a different router.

                              Steve, if you have a little time to try reproducing it when ever you can if it's possible. As I said, I never configured nor intended to have IPv6 on my production box and cannot explain how it happen other than what I had said. In fact, the last backup was made after I had upgraded to v23.5.1.

                              pfSense+ 23.09 Lenovo Thinkcentre M93P SFF Quadcore i7 dual Raid-ZFS 128GB-SSD 32GB-RAM PCI-Intel i350-t4 NIC, -Intel QAT 8950.
                              pfSense+ 23.09 VM-Proxmox, Dell Precision Xeon-W2155 Nvme 500GB-ZFS 128GB-RAM PCIe-Intel i350-t4, Intel QAT-8950, P-cloud.

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                              • johnpozJ
                                johnpoz LAYER 8 Global Moderator @NollipfSense
                                last edited by johnpoz

                                @NollipfSense said in No Internet Access from LAN (Solved with last good config backup):

                                try reproducing it when ever you can if it's possible

                                Reproducing what exactly - its not possible for some RA running on your network to change the config on a pfsense with an interface in the same network.. its just not..

                                Even if you had pfsense interface in this network set to get an IP, which it could do from this RA running.. That would have zero to do with the IPv4 network setup on this interface.

                                An intelligent man is sometimes forced to be drunk to spend time with his fools
                                If you get confused: Listen to the Music Play
                                Please don't Chat/PM me for help, unless mod related
                                SG-4860 24.11 | Lab VMs 2.7.2, 24.11

                                NollipfSenseN 1 Reply Last reply Reply Quote 0
                                • stephenw10S
                                  stephenw10 Netgate Administrator
                                  last edited by

                                  If you restored the old config you should be able to diff it in the config history with what was failing to see what changed.

                                  I'm not really how I would go about replicating it to be honest. If you can replicate and note what is required to hit it I can try.

                                  Steve

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                                  • NollipfSenseN
                                    NollipfSense @johnpoz
                                    last edited by NollipfSense

                                    @johnpoz said in No Internet Access from LAN (Solved with last good config backup):

                                    Reproducing what exactly - its not possible for some RA running on your network to change the config on a pfsense with an interface in the same network.. its just not..

                                    I am not making up what had occurred or appeared to have...no time of that. What explanation you could offer as to why I got the screenshots on a box that was never configured with IPv6 in the first post and how it ended up in the config.xml file showing <ramode>assisted<ramode>?

                                    In fact that's why I click on bogon on LAN to see whether it would change when I clicked save.

                                    pfSense+ 23.09 Lenovo Thinkcentre M93P SFF Quadcore i7 dual Raid-ZFS 128GB-SSD 32GB-RAM PCI-Intel i350-t4 NIC, -Intel QAT 8950.
                                    pfSense+ 23.09 VM-Proxmox, Dell Precision Xeon-W2155 Nvme 500GB-ZFS 128GB-RAM PCIe-Intel i350-t4, Intel QAT-8950, P-cloud.

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                                    • stephenw10S
                                      stephenw10 Netgate Administrator
                                      last edited by

                                      That's the default setting for LAN. I don't think the IPv6 settings there were anything to do with the IPv4 connectivity you were seeing.

                                      Try to diff. the config between what was failing and what works now as I said.

                                      Steve

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                                      • NollipfSenseN
                                        NollipfSense @stephenw10
                                        last edited by NollipfSense

                                        @stephenw10 said in No Internet Access from LAN (Solved with last good config backup):

                                        That's the default setting for LAN.

                                        Wow, you're correct...thanks for sharing Steve! You had mentioned pfBlockerNG above...wondering now. Below is from the restored backup...

                                        Screenshot 2023-10-26 at 5.01.16 PM.png

                                        This even makes it more puzzling as to what happened. This was my experience only to discovered that T-Mobile does not support dhcpdv6 nor RA from upstream on the Fast5688w: https://forum.netgate.com/topic/183409/implemented-ipv6-still-feel-left-in-the-dark/39

                                        pfSense+ 23.09 Lenovo Thinkcentre M93P SFF Quadcore i7 dual Raid-ZFS 128GB-SSD 32GB-RAM PCI-Intel i350-t4 NIC, -Intel QAT 8950.
                                        pfSense+ 23.09 VM-Proxmox, Dell Precision Xeon-W2155 Nvme 500GB-ZFS 128GB-RAM PCIe-Intel i350-t4, Intel QAT-8950, P-cloud.

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                                        • stephenw10S
                                          stephenw10 Netgate Administrator
                                          last edited by

                                          Yeah, it feels like a config difference but it has to be something dynamic like pfBlocker.

                                          Check the config history in Diag > Backup > Config History if it goes back that far since restoring.
                                          Did something write a config change at that time?

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                                          • NollipfSenseN
                                            NollipfSense @stephenw10
                                            last edited by

                                            @stephenw10 said in No Internet Access from LAN (Solved with last good config backup):

                                            Yeah, it feels like a config difference but it has to be something dynamic like pfBlocker.

                                            Check the config history in Diag > Backup > Config History if it goes back that far since restoring.
                                            Did something write a config change at that time?

                                            Well, I learn something new today and wished I had check it before restoring...it's just showing the restoration below. A radio station that had been added to pfBlockerNG's whitelist suddenly stop working about a week before the lockup...I just never suspected pfBlockerNG because it was whitelisted and was playing for a long time, as well as didn't have time to check, being busy re-configuring the private cloud box.

                                            	10/25/23 21:50:56	22.9	151 KiB	(system): Updated cron job for /usr/local/bin/freshclam --config-file=/usr/local/etc/freshclam.conf	Current configuration
                                            	10/25/23 21:50:43	22.9	151 KiB	admin@192.168.1.100 (Local Database): Interfaces settings changed	  
                                            	10/25/23 21:45:07	22.9	151 KiB	(system): Updated cron job for /usr/local/bin/freshclam --config-file=/usr/local/etc/freshclam.conf	  
                                            	10/25/23 21:44:46	22.9	151 KiB	(system): Updated cron job for /usr/local/bin/freshclam --config-file=/usr/local/etc/freshclam.conf	  
                                            	10/25/23 21:44:32	22.9	151 KiB	(system): Updated cron job for /usr/local/bin/freshclam --config-file=/usr/local/etc/freshclam.conf	  
                                            	10/25/23 20:50:09	22.9	151 KiB	(system): Updated cron job for /usr/local/bin/freshclam --config-file=/usr/local/etc/freshclam.conf	  
                                            	10/25/23 20:49:54	22.9	151 KiB	(system): Updated cron job for /usr/local/bin/freshclam --config-file=/usr/local/etc/freshclam.conf	  
                                            	10/25/23 20:49:51	22.9	151 KiB	(system): Overwrote previous installation of suricata.	  
                                            	10/25/23 20:49:50	22.9	150 KiB	(system): Installed cron job for /usr/bin/nice -n20 /usr/local/bin/php-cgi -f /usr/local/pkg/suricata/suricata_check_cron_misc.inc	  
                                            	10/25/23 20:49:14	22.9	150 KiB	(system): Intermediate config write during package install for suricata.	  
                                            	10/25/23 20:49:12	22.9	150 KiB	(system): Intermediate config write during package removal for suricata.	  
                                            	10/25/23 20:49:06	22.9	151 KiB	(system): Overwrote previous installation of squid3.	  
                                            	10/25/23 20:49:04	22.9	148 KiB	(system): Installed cron job for /usr/local/bin/freshclam --config-file=/usr/local/etc/freshclam.conf
                                            

                                            pfSense+ 23.09 Lenovo Thinkcentre M93P SFF Quadcore i7 dual Raid-ZFS 128GB-SSD 32GB-RAM PCI-Intel i350-t4 NIC, -Intel QAT 8950.
                                            pfSense+ 23.09 VM-Proxmox, Dell Precision Xeon-W2155 Nvme 500GB-ZFS 128GB-RAM PCIe-Intel i350-t4, Intel QAT-8950, P-cloud.

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