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    Migration of Netgate Device ID

    Scheduled Pinned Locked Moved General pfSense Questions
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    • M
      mikey_s
      last edited by

      Does the unit need to be rebuilt to pick up the migration of the Netgate Device ID?

      With the changes re lab license I have a mixture of TAC-Lite and and Homelab licenses, so I've been migrating hardware back to CE and the one box I have TAC-Lite that was migrated to the correct hardware yesterday. Support kindly did a one time migration for me, how long does it take to pick up the changes or does it need to be rebuilt with a fresh CE and then upgraded?

      Once this has been sorted my plan was to extend the TAC-Lite with a 2 year extension

      RobbieTTR 1 Reply Last reply Reply Quote 1
      • RobbieTTR
        RobbieTT @mikey_s
        last edited by

        @mikey_s
        From my perspective there seems to be a problem with how the licences and subscriptions have been handled by the backend servers.

        Certainly in my case what I 'purchased' from the Netgate Store is not what I actually have on my bare-metal device. I 'purchased' a $0 TAC-Lite subscription and received an email and an activation key that positively confirmed this but I am left without TAC-Lite showing on the dashboard widget.

        There is no published start and end date available to me either but Netgate have since confirmed these dates from their own records. These processing errors probably didn't matter before the sudden double-change of the terms and conditions - but they do now.

        ☕️

        stephenw10S 1 Reply Last reply Reply Quote 0
        • stephenw10S
          stephenw10 Netgate Administrator @RobbieTT
          last edited by

          @RobbieTT said in Migration of Netgate Device ID:

          These processing errors probably didn't matter before the sudden double-change of the terms and conditions - but they do now.

          That. This work was in progress but the timeline has been accelerated significantly. It should be resolved 'real soon now'.

          But for now if you have a device that is/was registered as TAC lite I can check that for you.

          Steve

          J A 2 Replies Last reply Reply Quote 0
          • M
            mikey_s
            last edited by

            To add to this. The unit has updated to the correct information, so all good now. The old favourite word, "patience". :)

            1 Reply Last reply Reply Quote 0
            • J
              jrey @stephenw10
              last edited by

              @stephenw10 said in Migration of Netgate Device ID:

              'real soon now'.

              Can't resist the poke here --- is that similar to the previous definition of "shortly" --- lol

              that is all, have a great day/weekend

              1 Reply Last reply Reply Quote 0
              • A
                AdriftAtlas @stephenw10
                last edited by

                @stephenw10

                I posted a question about this on Reddit and nobody from Netgate had replied:
                https://www.reddit.com/r/PFSENSE/comments/17kedjp/will_plus_license_transfer_between_ndi_be_allowed/

                Will Plus License Transfer Between NDI Be Allowed?

                OK, so now I can buy two years of TAC Lite for $200 after discount. That's a bit expensive but bordering on reasonable.

                However, I run pfSense under Proxmox and my NDI has changed after certain Proxmox updates in the past. I believe this has happened twice in the past year. Is this license transferable between NDIs? Is there a web portal to deactivate NDIs and free up the license? Would I have to fight with Netgate support to transfer it?

                Let me be clear, I will not pay any money to Netgate unless the TAC Lite subscription is always transferable to a new NDI on a self-serve basis without hassle. I shouldn't have to worry about system updates wiping out a $200 subscription.

                M 1 Reply Last reply Reply Quote 2
                • stephenw10S
                  stephenw10 Netgate Administrator
                  last edited by

                  I hear you. I'll pass that on.

                  I will say that I've never seen Proxmox do that at an update in the time I've been running it. There are plenty of other ways you can end up with a different NDI though.

                  RobbieTTR 1 Reply Last reply Reply Quote 1
                  • RobbieTTR
                    RobbieTT @stephenw10
                    last edited by

                    @stephenw10 said in Migration of Netgate Device ID:

                    There are plenty of other ways you can end up with a different NDI though.

                    Some changes seem trivially easy to trigger an NDI change. I was minded to disable some interfaces (every watt helps) but a former colleague of mine said it triggered an NDI change on his device. I guess that means it uses interface MACs as part of the checksum.

                    Not tried it myself.

                    ☕️

                    M 1 Reply Last reply Reply Quote 0
                    • M
                      mikey_s @RobbieTT
                      last edited by

                      @RobbieTT

                      I'm running physical, I don't know what triggers a change, but support said that RAM or HDD change won't trigger it. As for hypervisor I run vMware ESXi and I imagine MAC address changes on the NICs

                      1 Reply Last reply Reply Quote 0
                      • M
                        mikey_s @AdriftAtlas
                        last edited by

                        @AdriftAtlas

                        Untangle charge $150 for the Home Pro with limitations. Otherwise I'd look at Sophos XG Home, but I'm running pfsense for now on Sophos XG hardware, XG125 Rev3. It was sadly advertised as a 135, but fortunately the seller refunded me and told me to keep the unit.

                        Just need to sell off my XG210 Rev 2 unit.

                        1 Reply Last reply Reply Quote 0
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