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    PHP errors after upgrade to 23.09: "libicuio.so.72" not found

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    • D
      DominikHoffmann @stephenw10
      last edited by DominikHoffmann

      @stephenw10: The output of that is

      pfSense-23.05.1
      pfSense-Status_Monitoring-php82-1.8_3
      pfSense-base-23.09
      pfSense-boot-23.09
      pfSense-default-config-serial-23.05.1
      pfSense-kernel-pfSense-23.09
      pfSense-pkg-Avahi-2.2_4
      pfSense-pkg-Cron-0.3.8_3
      pfSense-pkg-Notes-0.2.9_5
      pfSense-pkg-openvpn-client-export-1.9_1
      pfSense-repo-23.05.1
      pfSense-repoc-20230912
      pfSense-u-boot-1100-20220428
      pfSense-u-boot-2100-20210930_1
      pfSense-u-boot-env-20230123
      pfSense-upgrade-1.2_6
      php82-pfSense-module-0.95
      

      As for disk space:
      Screenshot 2023-11-06 at 6.13.19 PM.png

      1 Reply Last reply Reply Quote 0
      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        Interesting it has pulled in somethings.

        Ok try running: pkg-static upgrade and see what packages it offers to you. Do not agree to the pkg upgrades yet.

        D 1 Reply Last reply Reply Quote 1
        • D
          DominikHoffmann @stephenw10
          last edited by

          @stephenw10

          Updating pfSense-core repository catalogue...
          Fetching meta.conf:
          pfSense-core repository is up to date.
          Updating pfSense repository catalogue...
          Fetching meta.conf:
          pfSense repository is up to date.
          All repositories are up to date.
          Checking for upgrades (55 candidates): .......... done
          Processing candidates (55 candidates): .......... done
          Checking integrity... done (0 conflicting)
          The following 65 package(s) will be affected (of 0 checked):
          
          New packages to be INSTALLED:
          	boost-libs: 1.82.0_1 [pfSense]
          	dhcpcd: 10.0.2 [pfSense]
          	dhcpleases6: 0.1_3 [pfSense]
          	gmp: 6.3.0 [pfSense]
          	kea: 2.4.0 [pfSense]
          	log4cplus: 2.1.0 [pfSense]
          	pfSense-composer-deps: 0.1 [pfSense]
          	php82-gmp: 8.2.11 [pfSense]
          	py311-libzfs: 1.1.2023020700 [pfSense]
          	py311-setuptools: 63.1.0_1 [pfSense]
          
          Installed packages to be UPGRADED:
          	bind-tools: 9.18.13 -> 9.18.16 [pfSense]
          	filterlog: 0.1_9 -> 0.1_10 [pfSense]
          	igmpproxy: 0.3_1,1 -> 0.4,1 [pfSense]
          	isc-dhcp44-relay: 4.4.3P1 -> 4.4.3P1_3 [pfSense]
          	isc-dhcp44-server: 4.4.3P1 -> 4.4.3P1_3 [pfSense]
          	links: 2.28,1 -> 2.29_1,1 [pfSense]
          	lua-resty-core: 0.1.24 -> 0.1.27 [pfSense]
          	miniupnpd: 2.2.1_1,1 -> 2.3.3_1,1 [pfSense]
          	mobile-broadband-provider-info: 20221107 -> 20230416 [pfSense]
          	mpd5: 5.9_14 -> 5.9_16 [pfSense]
          	nginx: 1.22.1_5,3 -> 1.24.0_11,3 [pfSense]
          	ntp: 4.2.8p15_5 -> 4.2.8p17_1 [pfSense]
          	openldap26-client: 2.6.4 -> 2.6.6 [pfSense]
          	openvpn: 2.6.2 -> 2.6.5 [pfSense]
          	pcsc-lite: 1.9.9,2 -> 2.0.0,2 [pfSense]
          	pfSense: 23.05.1 -> 23.09 [pfSense]
          	pfSense-default-config-serial: 23.05.1 -> 23.09 [pfSense]
          	pfSense-repo: 23.05.1 -> 23.09 [pfSense]
          	pftop: 0.8_2 -> 0.8_4 [pfSense]
          	php82-bcmath: 8.2.4 -> 8.2.11 [pfSense]
          	php82-bz2: 8.2.4 -> 8.2.11 [pfSense]
          	php82-ctype: 8.2.4 -> 8.2.11 [pfSense]
          	php82-curl: 8.2.4 -> 8.2.11 [pfSense]
          	php82-dom: 8.2.4 -> 8.2.11 [pfSense]
          	php82-filter: 8.2.4 -> 8.2.11 [pfSense]
          	php82-gettext: 8.2.4 -> 8.2.11 [pfSense]
          	php82-intl: 8.2.4_1 -> 8.2.11 [pfSense]
          	php82-ldap: 8.2.4 -> 8.2.11 [pfSense]
          	php82-mbstring: 8.2.4 -> 8.2.11 [pfSense]
          	php82-opcache: 8.2.4 -> 8.2.11 [pfSense]
          	php82-openssl_x509_crl: 1.3_2 -> 1.3_3 [pfSense]
          	php82-pcntl: 8.2.4 -> 8.2.11 [pfSense]
          	php82-pdo: 8.2.4 -> 8.2.11 [pfSense]
          	php82-pdo_sqlite: 8.2.4 -> 8.2.11 [pfSense]
          	php82-pear-Mail: 1.4.1,1 -> 1.5.0,1 [pfSense]
          	php82-posix: 8.2.4 -> 8.2.11 [pfSense]
          	php82-readline: 8.2.4 -> 8.2.11 [pfSense]
          	php82-session: 8.2.4 -> 8.2.11 [pfSense]
          	php82-shmop: 8.2.4 -> 8.2.11 [pfSense]
          	php82-simplexml: 8.2.4 -> 8.2.11 [pfSense]
          	php82-sockets: 8.2.4 -> 8.2.11 [pfSense]
          	php82-sqlite3: 8.2.4 -> 8.2.11 [pfSense]
          	php82-sysvmsg: 8.2.4 -> 8.2.11 [pfSense]
          	php82-sysvsem: 8.2.4 -> 8.2.11 [pfSense]
          	php82-sysvshm: 8.2.4 -> 8.2.11 [pfSense]
          	php82-tokenizer: 8.2.4 -> 8.2.11 [pfSense]
          	php82-xmlreader: 8.2.4 -> 8.2.11 [pfSense]
          	php82-xmlwriter: 8.2.4 -> 8.2.11 [pfSense]
          	py39-setuptools: 63.1.0 -> 63.1.0_1 [pfSense]
          	smartmontools: 7.3 -> 7.4 [pfSense]
          	sqlite3: 3.41.0_1,1 -> 3.42.0,1 [pfSense]
          	strongswan: 5.9.10_2 -> 5.9.11_1 [pfSense]
          	uclcmd: 0.1_3 -> 0.2.20211204 [pfSense]
          	voucher: 0.1_2 -> 0.1_3 [pfSense]
          	zstd: 1.5.4_1 -> 1.5.5 [pfSense]
          
          Number of packages to be installed: 10
          Number of packages to be upgraded: 55
          
          The process will require 380 MiB more space.
          

          Does this suggest a course of action? By the way, I updated a second Netgate 1100 (my own) today, as well, and had no problems. If anything, mine uses more resources (installed packages, configurations, etc.).

          1 Reply Last reply Reply Quote 0
          • D
            DominikHoffmann
            last edited by

            A second Netgate 1100 is exhibiting the same symptoms as the one that prompted me to start this thread:

            Screenshot 2023-11-07 at 12.59.23 AM.png

            and

            Screenshot 2023-11-07 at 12.59.50 AM.png

            Finally, output from pkg-static upgrade:

            Updating pfSense-core repository catalogue...
            Fetching meta.conf:
            pfSense-core repository is up to date.
            Updating pfSense repository catalogue...
            Fetching meta.conf:
            pfSense repository is up to date.
            All repositories are up to date.
            Checking for upgrades (73 candidates): .......... done
            Processing candidates (73 candidates): .......... done
            Checking integrity... done (0 conflicting)
            The following 83 package(s) will be affected (of 0 checked):
            
            New packages to be INSTALLED:
            	boost-libs: 1.82.0_1 [pfSense]
            	dhcpcd: 10.0.2 [pfSense]
            	dhcpleases6: 0.1_3 [pfSense]
            	gmp: 6.3.0 [pfSense]
            	kea: 2.4.0 [pfSense]
            	log4cplus: 2.1.0 [pfSense]
            	pfSense-composer-deps: 0.1 [pfSense]
            	php82-gmp: 8.2.11 [pfSense]
            	py311-libzfs: 1.1.2023020700 [pfSense]
            	py311-setuptools: 63.1.0_1 [pfSense]
            
            Installed packages to be UPGRADED:
            	bind-tools: 9.18.13 -> 9.18.16 [pfSense]
            	ca_root_nss: 3.89 -> 3.92 [pfSense]
            	curl: 8.0.1 -> 8.4.0 [pfSense]
            	cyrus-sasl: 2.1.28 -> 2.1.28_1 [pfSense]
            	filterlog: 0.1_9 -> 0.1_10 [pfSense]
            	glib: 2.76.1,2 -> 2.76.4,2 [pfSense]
            	icu: 72.1,1 -> 73.2,1 [pfSense]
            	igmpproxy: 0.3_1,1 -> 0.4,1 [pfSense]
            	isc-dhcp44-relay: 4.4.3P1 -> 4.4.3P1_3 [pfSense]
            	isc-dhcp44-server: 4.4.3P1 -> 4.4.3P1_3 [pfSense]
            	libgcrypt: 1.9.4_1 -> 1.10.2 [pfSense]
            	libgpg-error: 1.46 -> 1.47 [pfSense]
            	libnghttp2: 1.52.0 -> 1.55.1_1 [pfSense]
            	libpsl: 0.21.2_2 -> 0.21.2_3 [pfSense]
            	libssh2: 1.10.0_1,3 -> 1.11.0_1,3 [pfSense]
            	libuv: 1.44.2 -> 1.46.0 [pfSense]
            	links: 2.28,1 -> 2.29_1,1 [pfSense]
            	lua-resty-core: 0.1.24 -> 0.1.27 [pfSense]
            	luajit-openresty: 2.1.20230119 -> 2.1.20230410 [pfSense]
            	miniupnpd: 2.2.1_1,1 -> 2.3.3_1,1 [pfSense]
            	mobile-broadband-provider-info: 20221107 -> 20230416 [pfSense]
            	mpd5: 5.9_14 -> 5.9_16 [pfSense]
            	nginx: 1.22.1_5,3 -> 1.24.0_11,3 [pfSense]
            	ntp: 4.2.8p15_5 -> 4.2.8p17_1 [pfSense]
            	openldap26-client: 2.6.4 -> 2.6.6 [pfSense]
            	openvpn: 2.6.2 -> 2.6.5 [pfSense]
            	pcsc-lite: 1.9.9,2 -> 2.0.0,2 [pfSense]
            	perl5: 5.32.1_3 -> 5.34.1_3 [pfSense]
            	pfSense: 23.05.1 -> 23.09 [pfSense]
            	pfSense-default-config-serial: 23.05.1 -> 23.09 [pfSense]
            	pfSense-repo: 23.05.1 -> 23.09 [pfSense]
            	pftop: 0.8_2 -> 0.8_4 [pfSense]
            	php82-bcmath: 8.2.4 -> 8.2.11 [pfSense]
            	php82-bz2: 8.2.4 -> 8.2.11 [pfSense]
            	php82-ctype: 8.2.4 -> 8.2.11 [pfSense]
            	php82-curl: 8.2.4 -> 8.2.11 [pfSense]
            	php82-dom: 8.2.4 -> 8.2.11 [pfSense]
            	php82-filter: 8.2.4 -> 8.2.11 [pfSense]
            	php82-gettext: 8.2.4 -> 8.2.11 [pfSense]
            	php82-intl: 8.2.4_1 -> 8.2.11 [pfSense]
            	php82-ldap: 8.2.4 -> 8.2.11 [pfSense]
            	php82-mbstring: 8.2.4 -> 8.2.11 [pfSense]
            	php82-opcache: 8.2.4 -> 8.2.11 [pfSense]
            	php82-openssl_x509_crl: 1.3_2 -> 1.3_3 [pfSense]
            	php82-pcntl: 8.2.4 -> 8.2.11 [pfSense]
            	php82-pdo: 8.2.4 -> 8.2.11 [pfSense]
            	php82-pdo_sqlite: 8.2.4 -> 8.2.11 [pfSense]
            	php82-pear-Mail: 1.4.1,1 -> 1.5.0,1 [pfSense]
            	php82-posix: 8.2.4 -> 8.2.11 [pfSense]
            	php82-readline: 8.2.4 -> 8.2.11 [pfSense]
            	php82-session: 8.2.4 -> 8.2.11 [pfSense]
            	php82-shmop: 8.2.4 -> 8.2.11 [pfSense]
            	php82-simplexml: 8.2.4 -> 8.2.11 [pfSense]
            	php82-sockets: 8.2.4 -> 8.2.11 [pfSense]
            	php82-sqlite3: 8.2.4 -> 8.2.11 [pfSense]
            	php82-sysvmsg: 8.2.4 -> 8.2.11 [pfSense]
            	php82-sysvsem: 8.2.4 -> 8.2.11 [pfSense]
            	php82-sysvshm: 8.2.4 -> 8.2.11 [pfSense]
            	php82-tokenizer: 8.2.4 -> 8.2.11 [pfSense]
            	php82-xml: 8.2.4 -> 8.2.11 [pfSense]
            	php82-xmlreader: 8.2.4 -> 8.2.11 [pfSense]
            	php82-xmlwriter: 8.2.4 -> 8.2.11 [pfSense]
            	py39-setuptools: 63.1.0 -> 63.1.0_1 [pfSense]
            	python311: 3.11.2_2 -> 3.11.4 [pfSense]
            	python39: 3.9.16_2 -> 3.9.17 [pfSense]
            	smartmontools: 7.3 -> 7.4 [pfSense]
            	sqlite3: 3.41.0_1,1 -> 3.42.0,1 [pfSense]
            	strongswan: 5.9.10_2 -> 5.9.11_1 [pfSense]
            	uclcmd: 0.1_3 -> 0.2.20211204 [pfSense]
            	unbound: 1.17.1_3 -> 1.18.0 [pfSense]
            	voucher: 0.1_2 -> 0.1_3 [pfSense]
            	zstd: 1.5.4_1 -> 1.5.5 [pfSense]
            
            Installed packages to be REINSTALLED:
            	rrdtool-1.8.0_2 [pfSense] (direct dependency changed: perl5)
            
            Number of packages to be installed: 10
            Number of packages to be upgraded: 72
            Number of packages to be reinstalled: 1
            
            The process will require 386 MiB more space.
            
            1 Reply Last reply Reply Quote 0
            • stephenw10S
              stephenw10 Netgate Administrator
              last edited by

              Yes, I'm not sure why they would both have failed to upgrade those pkgs.

              You could check the upgrade logs in /conf to see if there's a common error.

              The base 23.09 install has run already and completed, I assume it rebooted there?

              But yes installing those packages is what I would try next.

              Steve

              D 2 Replies Last reply Reply Quote 1
              • D
                DominikHoffmann @stephenw10
                last edited by

                @stephenw10

                Following your suggestion, /conf/upgrade_log.txt only contains

                >>> Updating repositories metadata... done.
                23.09 version of pfSense is available
                

                The other files there are

                acb/
                backup/
                config.xml
                copyright
                dyndns_wandyndns'********'0.cache
                enableserial_force
                lastpfSbackup.txt
                pkg_log_pfSense-pkg-Avahi.txt
                pkg_log_pfSense-pkg-Cron.txt
                pkg_log_pfSense-pkg-Notes.txt
                pkg_log_pfSense-pkg-WireGuard.txt
                pkg_log_pfSense-pkg-aws-wizard.txt
                pkg_log_pfSense-pkg-ipsec-profile-wizard.txt
                pkg_log_pfSense-pkg-openvpn-client-export.txt
                rules.debug.old
                syslog_default_uncompressed
                upgrade_log.txt
                

                None of the others look like they would contain relevant information.

                As for updating packages individually, I am not that familiar with FreeBSD. What are the commands for packages that need to be installed from scratch and those for updating packages? Can those commands all be issued from Diagnostics → Command Prompt → Execute Shell Command?

                1 Reply Last reply Reply Quote 0
                • stephenw10S
                  stephenw10 Netgate Administrator
                  last edited by

                  Hmm, I guess it never completed the upgrade and wrote out the log then. I'd expect to see upgrade_log.latest.txt there.

                  I would want to run any pkg upgrade command from a real command line, via SSH, not from the GUI. Otherwise you cannot interrupt the command or see what's happening whilst it's running.

                  When you run pkg-static upgrade it should upgrade any installed packages for which newer versions are available. And it will pull in any new dependencies.

                  You can also force reinstall all packages as a last resort:
                  https://docs.netgate.com/pfsense/en/latest/troubleshooting/upgrades.html#forced-pkg-reinstall

                  Steve

                  D 1 Reply Last reply Reply Quote 1
                  • D
                    DominikHoffmann @stephenw10
                    last edited by DominikHoffmann

                    @stephenw10

                    I don’t have physical access nor ssh access to the real command line, the latter presumably, because sshd is in limbo, somehow.

                    I will try pkg-static upgrade from Diagnostics → Command Prompt → Execute Shell Command.

                    1 Reply Last reply Reply Quote 0
                    • stephenw10S
                      stephenw10 Netgate Administrator
                      last edited by

                      You will need to use pkg-static upgrade -y at the gui command prompt because it's non-interactive.

                      Do you know if it rebooted after the initial failed upgrade?

                      D 1 Reply Last reply Reply Quote 0
                      • D
                        DominikHoffmann @stephenw10
                        last edited by

                        @stephenw10

                        The output of pkg-static upgrade contains the line The process will require 386 MiB more space. Does that point to the source of the problem?

                        stephenw10S 1 Reply Last reply Reply Quote 0
                        • D
                          DominikHoffmann @stephenw10
                          last edited by DominikHoffmann

                          @stephenw10

                          I am not entirely sure that it rebooted. I have notifications via email enabled on the system, and received the notification that the system was going to go down for the update. However, I never did receive the notification that the reboot was complete.

                          I just tried rebooting it from Diagnostics → Reboot. After that, when I got the WebConfigurator login prompt again, I looked at the uptime: 21:24 h. It did not reboot.

                          I think, I need to get physical access and reboot the unit from the console.

                          1 Reply Last reply Reply Quote 0
                          • stephenw10S
                            stephenw10 Netgate Administrator @DominikHoffmann
                            last edited by

                            @DominikHoffmann said in PHP errors after upgrade to 23.09: "libicuio.so.72" not found:

                            The output of pkg-static upgrade contains the line The process will require 386 MiB more space. Does that point to the source of the problem?

                            No, that's just telling you how much additional space it will require.

                            Check the uptime on the dashboard. That will tell you when it last rebooted.

                            It's possible it simply never rebooted after the first part of the upgrade. There's probably a reason for that though if it's the case.

                            Is it running ZFS? If so you can always roll back but that requires some local access.

                            D 1 Reply Last reply Reply Quote 1
                            • D
                              DominikHoffmann @stephenw10
                              last edited by

                              @stephenw10 Yes, it is running ZFS.

                              1 Reply Last reply Reply Quote 0
                              • stephenw10S
                                stephenw10 Netgate Administrator
                                last edited by

                                What about the uptime? Does it look like it rebooted?

                                1 Reply Last reply Reply Quote 0
                                • D
                                  DominikHoffmann
                                  last edited by

                                  Doing pkg-static upgrade -y at Diagnostics → Command Prompt → Execute Shell Command updated the packages correctly. I then forced a reboot at Diagnostics → Reboot. Uptime is now in the minutes range. This seems to have worked. Making an ssh connection to the router works, too. It looks like all is good.

                                  1 Reply Last reply Reply Quote 1
                                  • stephenw10S
                                    stephenw10 Netgate Administrator
                                    last edited by

                                    Ah, excellent! 👍

                                    D 1 Reply Last reply Reply Quote 0
                                    • D
                                      DominikHoffmann @stephenw10
                                      last edited by

                                      @stephenw10 Thanks so much, Stephen, for your excellent help!

                                      1 Reply Last reply Reply Quote 1
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