took all night to upgrade to 23.09

rwurwin

Here is my experience in updating my Netgate 2100 to 23.09

Logged on to the my Netgate 2100 about 23:15
went to the Upgrade page
clicked the Confirm button - possibly 2x
blank page/screen appeared - for several hours
at about 04:00 pulled the power for 30 seconds
reapplied power
logged back in
went back to to the Upgrade page
clicked the Confirm button again - 1x
was presented with a blank page/screen again
at about 07:15, I noticed that my house did not have Internet
went and looked at the 2100 - there were blue and red lights flashing
tried to login to the 2100 - I was presented with a cannot connect page
a couple of seconds later, I was presented with a logon page
logged in and saw that 23.09 was finally installed

Page transitions were extremely slow and when I clicked the Confirm button, the response took minutes. I know that I clicked the Confirm button another time, as the response was so slow

jimp

There were some upstream network connectivity issues at our primary colocation facility overnight so that could explain why it was interrupted or took a while.

rwurwin

@jimp said in took all night to upgrade to 23.09:

There were some upstream network connectivity issues at our primary colocation facility overnight so that could explain why it was interrupted or took a while.

What a bad time to have upstream network connectivity issues at your primary colocation facility.

All good - just glad everything worked out by this morning

AndyRH

@jimp said in took all night to upgrade to 23.09:

There were some upstream network connectivity issues at our primary colocation facility overnight

I saw it start at 21:48 CST. I know the time because it was right after I got the link for the new version and tried to DL it.

michmoor

pretty nasty outage.

johnpoz

@michmoor are you monitoring netgate services? hahah

Or did you find that on some site like is it down or just me

michmoor

@johnpoz said in took all night to upgrade to 23.09:

are you monitoring netgate services? hahah

maybe

When the forums took a hit maybe a few months back i just threw it in uptimekuma for site monitoring. The site going down sometimes (most times) correlates with other services going down(ACB , pkg repo) so i know there is a dependency somewhere so its good to know when theres an extended outage.

johnpoz

@michmoor oh I wasn't saying not a good thing - maybe I will throw it into my uptime robot or status cake monitoring. Just found it funny you provided such a nice graph of the outage.. heheh

Ramosel

@jimp said in took all night to upgrade to 23.09:

There were some upstream network connectivity issues at our primary colocation facility overnight

Thanks, Jim. I was trying to do some reading last night and before I dug into my update this morning. I went to a link in Bill's document and it all just went stupid. I went to bed.

So how's your old cohort, Chris, doing these days?

thebear

@michmoor Which URL's do you monitor? Can you share them?

michmoor

@thebear