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    Why did my WAN drop and not reconnect?

    Scheduled Pinned Locked Moved General pfSense Questions
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    • R
      rivageeza
      last edited by

      Hi,

      Last night my WAN dropped out at 04.09am and didn't come back by itself. I had to reboot the router when I woke up at 7.44. The router itself was still fully responsive and accessible from the LAN. It is 2.7 CE running on bare metal with Intel i226 Ethernet ports.

      I'll post the logs further down, with a bit before and after.

      I also contacted my ISP, who advised :

      Hi Chris

      Our connection logs show...

      2023-11-02T04:09:54.152615+00:00 clueless radius-acct: BBEUXXXXXXXX
      Stopped XXXXXXX LostCarrier
      2023-11-02T04:09:54.222180+00:00 clueless bgpfeed: XXXXXXX Route
      2001:XXX:XXX:XXXX::/64 now down

      Other fibre circuits in XXX do not show the same outage, there's no
      planned work by us or BT and no incident reports.

      Bit of a mystery, sorry not much help.

      Here are the PFsense PPP logs. Below them are my general system logs too.

      Oct 30 21:10:58 ppp 11723 [wan] IFACE: Add description "WAN"
      Oct 30 21:10:58 ppp 11723 [wan] IPV6CP: rec'd Configure Request #0 (Ack-Rcvd)
      Oct 30 21:10:58 ppp 11723 [wan] IPV6CP: SendConfigAck #0
      Oct 30 21:10:58 ppp 11723 [wan] IPV6CP: state change Ack-Rcvd --> Opened
      Oct 30 21:10:58 ppp 11723 [wan] IPV6CP: LayerUp
      Oct 30 21:10:58 ppp 11723 [wan] 7e2b:e1ff:fe13:eabb -> 0203:97ff:feba:0900
      Nov 2 04:09:24 ppp 11723 caught fatal signal TERM
      Nov 2 04:09:24 ppp 11723 [wan] IFACE: Close event
      Nov 2 04:09:24 ppp 11723 [wan] IPCP: Close event
      Nov 2 04:09:24 ppp 11723 [wan] IPCP: state change Opened --> Closing
      Nov 2 04:09:24 ppp 11723 [wan] IPCP: SendTerminateReq #4
      Nov 2 04:09:24 ppp 11723 [wan] error writing len 8 frame to b0: Network is down
      Nov 2 04:09:24 ppp 11723 [wan] IPCP: LayerDown
      Nov 2 04:09:27 ppp 16129 Multi-link PPP daemon for FreeBSD
      Nov 2 04:09:27 ppp 16129 process 16129 started, version 5.9
      Nov 2 04:09:27 ppp 16129 waiting for process 11723 to die...
      Nov 2 04:09:28 ppp 16129 waiting for process 11723 to die...
      Nov 2 04:09:29 ppp 16129 waiting for process 11723 to die...
      Nov 2 04:09:52 ppp 16129 waiting for process 11723 to die...
      Nov 2 04:09:53 ppp 16129 waiting for process 11723 to die...
      Nov 2 04:09:54 ppp 16129 waiting for process 11723 to die...
      Nov 2 04:09:55 ppp 11723 [wan] IFACE: Removing IPv4 address from pppoe1 failed(IGNORING for now. This should be only for PPPoE friendly!): Can't assign requested address
      Nov 2 04:09:55 ppp 11723 [wan] IPV6CP: Close event
      Nov 2 04:09:55 ppp 11723 [wan] IPV6CP: state change Opened --> Closing
      Nov 2 04:09:55 ppp 11723 [wan] IPV6CP: SendTerminateReq #2
      Nov 2 04:09:55 ppp 11723 [wan] IPV6CP: LayerDown
      Nov 2 04:09:55 ppp 16129 waiting for process 11723 to die...
      Nov 2 04:09:56 ppp 11723 [wan] IFACE: Down event
      Nov 2 04:09:56 ppp 11723 [wan] IFACE: Rename interface pppoe1 to pppoe1
      Nov 2 04:09:56 ppp 11723 [wan] IFACE: Set description "WAN"
      Nov 2 04:09:56 ppp 11723 [wan] IPCP: SendTerminateReq #5
      Nov 2 04:09:56 ppp 11723 [wan_link0] PPPoE: connection closed
      Nov 2 04:09:56 ppp 11723 [wan_link0] Link: DOWN event
      Nov 2 04:09:56 ppp 11723 [wan_link0] Link: giving up after 0 reconnection attempts
      Nov 2 04:09:56 ppp 11723 [wan_link0] LCP: Close event
      Nov 2 04:09:56 ppp 11723 [wan_link0] LCP: state change Opened --> Closing
      Nov 2 04:09:56 ppp 11723 [wan_link0] Link: Leave bundle "wan"
      Nov 2 04:09:56 ppp 11723 [wan] Bundle: Status update: up 0 links, total bandwidth 9600 bps
      Nov 2 04:09:56 ppp 11723 [wan] IPCP: Close event
      Nov 2 04:09:56 ppp 11723 [wan] IPV6CP: Close event
      Nov 2 04:09:56 ppp 11723 [wan] IPCP: Down event
      Nov 2 04:09:56 ppp 11723 [wan] IPCP: LayerFinish
      Nov 2 04:09:56 ppp 11723 [wan] IPCP: state change Closing --> Initial
      Nov 2 04:09:56 ppp 11723 [wan] IPV6CP: Down event
      Nov 2 04:09:56 ppp 11723 [wan] IPV6CP: LayerFinish
      Nov 2 04:09:56 ppp 11723 [wan] Bundle: No NCPs left. Closing links...
      Nov 2 04:09:56 ppp 11723 [wan] IPV6CP: state change Closing --> Initial
      Nov 2 04:09:56 ppp 11723 [wan_link0] LCP: SendTerminateReq #3
      Nov 2 04:09:56 ppp 11723 [wan_link0] LCP: LayerDown
      Nov 2 04:09:56 ppp 11723 [wan_link0] LCP: Down event
      Nov 2 04:09:56 ppp 11723 [wan_link0] LCP: LayerFinish
      Nov 2 04:09:56 ppp 11723 [wan_link0] LCP: state change Closing --> Initial
      Nov 2 04:09:56 ppp 16129 waiting for process 11723 to die...
      Nov 2 04:09:57 ppp 16129 can't lock /var/run/pppoe_wan.pid after 30 attempts
      Nov 2 04:09:58 ppp 11723 [wan] Bundle: Shutdown
      Nov 2 04:09:58 ppp 11723 [wan_link0] Link: Shutdown
      Nov 2 04:09:58 ppp 11723 process 11723 terminated
      Nov 2 07:44:11 ppp 11724 Multi-link PPP daemon for FreeBSD
      Nov 2 07:44:11 ppp 11724 process 11724 started, version 5.9
      Nov 2 07:44:11 ppp 11724 web: web is not running
      Nov 2 07:44:11 ppp 11724 [wan] Bundle: Interface ng0 created
      Nov 2 07:44:11 ppp 11724 [wan_link0] Link: OPEN event
      Nov 2 07:44:11 ppp 11724 [wan_link0] LCP: Open event
      Nov 2 07:44:11 ppp 11724 [wan_link0] LCP: state change Initial --> Starting
      Nov 2 07:44:11 ppp 11724 [wan_link0] LCP: LayerStart
      Nov 2 07:44:11 ppp 11724 [wan_link0] PPPoE: Connecting to ''
      Nov 2 07:44:18 ppp 11724 PPPoE: rec'd ACNAME "acc-aln7.li"
      Nov 2 07:44:18 ppp 11724 [wan_link0] PPPoE: connection successful
      Nov 2 07:44:18 ppp 11724 [wan_link0] Link: UP event
      Nov 2 07:44:18 ppp 11724 [wan_link0] LCP: Up event

      System logs

      Nov 2 03:54:46 kernel arp: 10.10.10.3 moved from 00:11:32:a1:cd:5e to 00:11:32:a1:cd:5d on igc3
      Nov 2 03:54:48 kernel arp: 10.10.10.3 moved from 00:11:32:a1:cd:5d to 00:11:32:a1:cd:5e on igc3
      Nov 2 04:09:23 check_reload_status 417 Linkup starting igc0
      Nov 2 04:09:23 kernel igc0: link state changed to DOWN
      Nov 2 04:09:24 ppp 11723 caught fatal signal TERM
      Nov 2 04:09:24 ppp 11723 [wan] IFACE: Close event
      Nov 2 04:09:24 ppp 11723 [wan] IPCP: Close event
      Nov 2 04:09:24 ppp 11723 [wan] IPCP: state change Opened --> Closing
      Nov 2 04:09:24 ppp 11723 [wan] IPCP: SendTerminateReq #4
      Nov 2 04:09:24 ppp 11723 [wan] error writing len 8 frame to b0: Network is down
      Nov 2 04:09:24 ppp 11723 [wan] IPCP: LayerDown
      Nov 2 04:09:24 php-cgi 9023 rc.kill_states: rc.kill_states: Removing states for IP xxx.xxx.xxx.xxx/32
      Nov 2 04:09:26 check_reload_status 417 Linkup starting igc0
      Nov 2 04:09:26 kernel igc0: link state changed to UP
      Nov 2 04:09:27 check_reload_status 417 Reloading filter
      Nov 2 04:09:27 ppp 16129 Multi-link PPP daemon for FreeBSD
      Nov 2 04:09:27 ppp 16129 process 16129 started, version 5.9
      Nov 2 04:09:27 ppp 16129 waiting for process 11723 to die...
      Nov 2 04:09:27 php-fpm 76039 /rc.linkup: calling interface_dhcpv6_configure.
      Nov 2 04:09:27 php-fpm 76039 /rc.linkup: Gateway, none 'available' for inet, use the first one configured. 'WAN_PPPOE'
      Nov 2 04:09:27 php-fpm 76039 /rc.linkup: Gateway, none 'available' for inet6, use the first one configured. 'WAN_DHCP6'
      Nov 2 04:09:27 check_reload_status 417 Restarting IPsec tunnels
      Nov 2 04:09:27 check_reload_status 417 updating dyndns wan
      Nov 2 04:09:27 check_reload_status 417 Reloading filter
      Nov 2 04:09:28 check_reload_status 417 Synching URL alias pfB_PRI1_v4
      Nov 2 04:09:28 ppp 16129 waiting for process 11723 to die...
      Nov 2 04:09:29 check_reload_status 417 Synching URL alias pfB_PRI1_v4
      Nov 2 04:09:29 ppp 16129 waiting for process 11723 to die...
      Nov 2 04:09:29 php-fpm 379 /rc.update_urltables: : Starting up.
      Nov 2 04:09:29 php-fpm 379 /rc.update_urltables: : Sleeping for 40 seconds.
      Nov 2 04:09:30 php-fpm 25002 /rc.update_urltables: : Starting up.
      Nov 2 04:09:30 php-fpm 25002 /rc.update_urltables: : Sleeping for 48 seconds.
      Nov 2 04:09:30 ppp 16129 waiting for process 11723 to die...
      Nov 2 04:09:31 ppp 16129 waiting for process 11723 to die...
      Nov 2 04:09:32 ppp 16129 waiting for process 11723 to die...
      Nov 2 04:09:33 ppp 16129 waiting for process 11723 to die...
      Nov 2 04:09:34 ppp 16129 waiting for process 11723 to die...
      Nov 2 04:09:35 ppp 16129 waiting for process 11723 to die...
      Nov 2 04:09:36 ppp 16129 waiting for process 11723 to die...
      Nov 2 04:09:37 ppp 16129 waiting for process 11723 to die...
      Nov 2 04:09:38 ppp 16129 waiting for process 11723 to die...
      Nov 2 04:09:39 ppp 16129 waiting for process 11723 to die...
      Nov 2 04:09:40 ppp 16129 waiting for process 11723 to die...
      Nov 2 04:09:41 ppp 16129 waiting for process 11723 to die...
      Nov 2 04:09:42 ppp 16129 waiting for process 11723 to die...
      Nov 2 04:09:43 ppp 16129 waiting for process 11723 to die...
      Nov 2 04:09:44 ppp 16129 waiting for process 11723 to die...
      Nov 2 04:09:45 ppp 16129 waiting for process 11723 to die...
      Nov 2 04:09:46 ppp 16129 waiting for process 11723 to die...
      Nov 2 04:09:47 ppp 16129 waiting for process 11723 to die...
      Nov 2 04:09:48 ppp 16129 waiting for process 11723 to die...
      Nov 2 04:09:49 ppp 16129 waiting for process 11723 to die...
      Nov 2 04:09:50 ppp 16129 waiting for process 11723 to die...
      Nov 2 04:09:51 ppp 16129 waiting for process 11723 to die...
      Nov 2 04:09:52 ppp 16129 waiting for process 11723 to die...
      Nov 2 04:09:53 ppp 16129 waiting for process 11723 to die...
      Nov 2 04:09:54 ppp 16129 waiting for process 11723 to die...
      Nov 2 04:09:55 php-cgi 9023 rc.kill_states: rc.kill_states: Removing states for interface pppoe1
      Nov 2 04:09:55 check_reload_status 417 Rewriting resolv.conf
      Nov 2 04:09:55 ppp 11723 [wan] IFACE: Removing IPv4 address from pppoe1 failed(IGNORING for now. This should be only for PPPoE friendly!): Can't assign requested address
      Nov 2 04:09:55 ppp 11723 [wan] IPV6CP: Close event
      Nov 2 04:09:55 ppp 11723 [wan] IPV6CP: state change Opened --> Closing
      Nov 2 04:09:55 ppp 11723 [wan] IPV6CP: SendTerminateReq #2
      Nov 2 04:09:55 ppp 11723 [wan] IPV6CP: LayerDown
      Nov 2 04:09:55 ppp 16129 waiting for process 11723 to die...
      Nov 2 04:09:56 php-cgi 66819 rc.kill_states: rc.kill_states: Removing states for IP fe80::7e2b:e1ff:fe13:eabb%pppoe1/32
      Nov 2 04:09:56 php-cgi 66819 rc.kill_states: rc.kill_states: Removing states for interface pppoe1
      Nov 2 04:09:56 check_reload_status 417 Rewriting resolv.conf
      Nov 2 04:09:56 ppp 11723 [wan] IFACE: Down event
      Nov 2 04:09:56 ppp 11723 [wan] IFACE: Rename interface pppoe1 to pppoe1
      Nov 2 04:09:56 ppp 11723 [wan] IFACE: Set description "WAN"
      Nov 2 04:09:56 ppp 11723 [wan] IPCP: SendTerminateReq #5
      Nov 2 04:09:56 ppp 11723 [wan_link0] PPPoE: connection closed
      Nov 2 04:09:56 ppp 11723 [wan_link0] Link: DOWN event
      Nov 2 04:09:56 ppp 11723 [wan_link0] Link: giving up after 0 reconnection attempts
      Nov 2 04:09:56 ppp 11723 [wan_link0] LCP: Close event
      Nov 2 04:09:56 ppp 11723 [wan_link0] LCP: state change Opened --> Closing
      Nov 2 04:09:56 ppp 11723 [wan_link0] Link: Leave bundle "wan"
      Nov 2 04:09:56 ppp 11723 [wan] Bundle: Status update: up 0 links, total bandwidth 9600 bps
      Nov 2 04:09:56 ppp 11723 [wan] IPCP: Close event
      Nov 2 04:09:56 ppp 11723 [wan] IPV6CP: Close event
      Nov 2 04:09:56 ppp 11723 [wan] IPCP: Down event
      Nov 2 04:09:56 ppp 11723 [wan] IPCP: LayerFinish
      Nov 2 04:09:56 ppp 11723 [wan] IPCP: state change Closing --> Initial
      Nov 2 04:09:56 ppp 11723 [wan] IPV6CP: Down event
      Nov 2 04:09:56 ppp 11723 [wan] IPV6CP: LayerFinish
      Nov 2 04:09:56 ppp 11723 [wan] Bundle: No NCPs left. Closing links...
      Nov 2 04:09:56 ppp 11723 [wan] IPV6CP: state change Closing --> Initial
      Nov 2 04:09:56 ppp 11723 [wan_link0] LCP: SendTerminateReq #3
      Nov 2 04:09:56 ppp 11723 [wan_link0] LCP: LayerDown
      Nov 2 04:09:56 ppp 11723 [wan_link0] LCP: Down event
      Nov 2 04:09:56 ppp 11723 [wan_link0] LCP: LayerFinish
      Nov 2 04:09:56 ppp 11723 [wan_link0] LCP: state change Closing --> Initial
      Nov 2 04:09:56 ppp 16129 waiting for process 11723 to die...
      Nov 2 04:09:57 ppp 16129 can't lock /var/run/pppoe_wan.pid after 30 attempts
      Nov 2 04:09:58 ppp 11723 [wan] Bundle: Shutdown
      Nov 2 04:09:58 ppp 11723 [wan_link0] Link: Shutdown
      Nov 2 04:09:58 ppp 11723 process 11723 terminated
      Nov 2 04:10:00 kernel arp: 10.10.10.3 moved from 00:11:32:a1:cd:5e to 00:11:32:a1:cd:5d on igc3
      Nov 2 04:10:02 kernel arp: 10.10.10.3 moved from 00:11:32:a1:cd:5d to 00:11:32:a1:cd:5e on igc3
      Nov 2 04:10:09 php-fpm 379 /rc.update_urltables: : Starting URL table alias updates
      Nov 2 04:10:09 php-fpm 379 /rc.update_urltables: : ERROR: could not update pfB_PRI1_v4 content from https://127.0.0.1:443/pfblockerng/pfblockerng.php?pfb=pfB_PRI1_v4 <br />[ Abuse_Feodo_C2_v4, Abuse_IPBL_v4, Abuse_SSLBL_v4, CINS_army_v4, ET_Block_v4, ET_Comp_v4, ISC_Block_v4, Spamhaus_Drop_v4, Spamhaus_eDrop_v4, Talos_BL_v4 ]
      Nov 2 04:10:18 php-fpm 25002 /rc.update_urltables: : Starting URL table alias updates
      Nov 2 04:10:18 php-fpm 25002 /rc.update_urltables: : ERROR: could not update pfB_PRI1_v4 content from https://127.0.0.1:443/pfblockerng/pfblockerng.php?pfb=pfB_PRI1_v4 <br />[ Abuse_Feodo_C2_v4, Abuse_IPBL_v4, Abuse_SSLBL_v4, CINS_army_v4, ET_Block_v4, ET_Comp_v4, ISC_Block_v4, Spamhaus_Drop_v4, Spamhaus_eDrop_v4, Talos_BL_v4 ]
      Nov 2 04:10:50 kernel arp: 10.10.10.3 moved from 00:11:32:a1:cd:5e to 00:11:32:a1:cd:5d on igc3
      Nov 2 04:10:53 kernel arp: 10.10.10.3 moved from 00:11:32:a1:cd:5d to 00:11:32:a1:cd:5e on igc3
      Nov 2 04:13:11 kernel arp: 10.10.10.3 moved from 00:11:32:a1:cd:5e to 00:11:32:a1:cd:5d on igc3
      Nov 2 04:13:14 kernel arp: 10.10.10.3 moved from 00:11:32:a1:cd:5d to 00:11:32:a1:cd:5e on igc3
      Nov 2 04:14:58 kernel arp: 10.10.10.3 moved from 00:11:32:a1:cd:5e to 00:11:32:a1:cd:5d on igc3
      Nov 2 06:32:59 kernel arp: 10.10.10.3 moved from 00:11:32:a1:cd:5e to 00:11:32:a1:cd:5d on igc3
      Nov 2 06:33:01 kernel arp: 10.10.10.3 moved from 00:11:32:a1:cd:5d to 00:11:32:a1:cd:5e on igc3
      Nov 2 06:33:59 kernel arp: 10.10.10.3 moved from 00:11:32:a1:cd:5e to 00:11:32:a1:cd:5d on igc3
      Nov 2 06:34:01 kernel arp: 10.10.10.3 moved from 00:11:32:a1:cd:5d to 00:11:32:a1:cd:5e on igc3
      Nov 2 06:34:59 kernel arp: 10.10.10.3 moved from 00:11:32:a1:cd:5e to 00:11:32:a1:cd:5d on igc3
      Nov 2 06:35:00 sshguard 12783 Exiting on signal.
      Nov 2 06:35:00 sshguard 14139 Now monitoring attacks.
      Nov 2 06:35:01 kernel arp: 10.10.10.3 moved from 00:11:32:a1:cd:5d to 00:11:32:a1:cd:5e on igc3
      Nov 2 06:35:44 kernel arp: 10.10.10.3 moved from 00:11:32:a1:cd:5e to 00:11:32:a1:cd:5d on igc3
      Nov 2 06:35:46 kernel arp: 10.10.10.3 moved from 00:11:32:a1:cd:5d to 00:11:32:a1:cd:5e on igc3
      Nov 2 06:36:29 kernel arp: 10.10.10.3 moved from 00:11:32:a1:cd:5e to 00:11:32:a1:cd:5d on igc3
      Nov 2 06:36:31 kernel arp: 10.10.10.3 moved from 00:11:32:a1:cd:5d to 00:11:32:a1:cd:5e on igc3
      Nov 2 06:36:59 kernel arp: 10.10.10.3 moved from 00:11:32:a1:cd:5e to 00:11:32:a1:cd:5d on igc3
      Nov 2 06:37:01 kernel arp: 10.10.10.3 moved from 00:11:32:a1:cd:5d to 00:11:32:a1:cd:5e on igc3
      Nov 2 06:37:59 kernel arp: 10.10.10.3 moved from 00:11:32:a1:cd:5e to 00:11:32:a1:cd:5d on igc3
      Nov 2 06:38:01 kernel arp: 10.10.10.3 moved from 00:11:32:a1:cd:5d to 00:11:32:a1:cd:5e on igc3
      Nov 2 06:38:29 kernel arp: 10.10.10.3 moved from 00:11:32:a1:cd:5e to 00:11:32:a1:cd:5d on igc3
      Nov 2 06:38:31 kernel arp: 10.10.10.3 moved from 00:11:32:a1:cd:5d to 00:11:32:a1:cd:5e on igc3
      Nov 2 06:39:07 kernel arp: 10.10.10.3 moved from 00:11:32:a1:cd:5e to 00:11:32:a1:cd:5d on igc3
      Nov 2 06:39:09 kernel arp: 10.10.10.3 moved from 00:11:32:a1:cd:5d to 00:11:32:a1:cd:5e on igc3
      Nov 2 06:39:44 kernel arp: 10.10.10.3 moved from 00:11:32:a1:cd:5e to 00:11:32:a1:cd:5d on igc3
      Nov 2 06:39:46 kernel arp: 10.10.10.3 moved from 00:11:32:a1:cd:5d to 00:11:32:a1:cd:5e on igc3
      Nov 2 06:40:14 kernel arp: 10.10.10.3 moved from 00:11:32:a1:cd:5e to 00:11:32:a1:cd:5d on igc3
      Nov 2 06:40:16 kernel arp: 10.10.10.3 moved from 00:11:32:a1:cd:5d to 00:11:32:a1:cd:5e on igc3
      Nov 2 06:40:44 kernel arp: 10.10.10.3 moved from 00:11:32:a1:cd:5e to 00:11:32:a1:cd:5d on igc3
      Nov 2 06:40:46 kernel arp: 10.10.10.3 moved from 00:11:32:a1:cd:5d to 00:11:32:a1:cd:5e on igc3
      Nov 2 06:41:44 kernel arp: 10.10.10.3 moved from 00:11:32:a1:cd:5e to 00:11:32:a1:cd:5d on igc3
      Nov 2 06:41:46 kernel arp: 10.10.10.3 moved from 00:11:32:a1:cd:5d to 00:11:32:a1:cd:5e on igc3
      Nov 2 06:42:59 kernel arp: 10.10.10.3 moved from 00:11:32:a1:cd:5e to 00:11:32:a1:cd:5d on igc3
      Nov 2 06:43:01 kernel arp: 10.10.10.3 moved from 00:11:32:a1:cd:5d to 00:11:32:a1:cd:5e on igc3
      Nov 2 06:43:59 kernel arp: 10.10.10.3 moved from 00:11:32:a1:cd:5e to 00:11:32:a1:cd:5d on igc3
      Nov 2 06:44:01 kernel arp: 10.10.10.3 moved from 00:11:32:a1:cd:5d to 00:11:32:a1:cd:5e on igc3
      Nov 2 06:45:14 kernel arp: 10.10.10.3 moved from 00:11:32:a1:cd:5e to 00:11:32:a1:cd:5d on igc3
      Nov 2 06:45:16 kernel arp: 10.10.10.3 moved from 00:11:32:a1:cd:5d to 00:11:32:a1:cd:5e on igc3
      Nov 2 06:46:54 kernel arp: 10.10.10.3 moved from 00:11:32:a1:cd:5e to 00:11:32:a1:cd:5d on igc3
      Nov 2 06:46:56 kernel arp: 10.10.10.3 moved from 00:11:32:a1:cd:5d to 00:11:32:a1:cd:5e on igc3
      Nov 2 06:47:59 kernel arp: 10.10.10.3 moved from 00:11:32:a1:cd:5e to 00:11:32:a1:cd:5d on igc3
      Nov 2 06:48:01 kernel arp: 10.10.10.3 moved from 00:11:32:a1:cd:5d to 00:11:32:a1:cd:5e on igc3
      Nov 2 06:48:59 kernel arp: 10.10.10.3 moved from 00:11:32:a1:cd:5e to 00:11:32:a1:cd:5d on igc3
      Nov 2 06:49:01 kernel arp: 10.10.10.3 moved from 00:11:32:a1:cd:5d to 00:11:32:a1:cd:5e on igc3
      Nov 2 06:50:07 kernel arp: 10.10.10.3 moved from 00:11:32:a1:cd:5e to 00:11:32:a1:cd:5d on igc3
      Nov 2 06:50:09 kernel arp: 10.10.10.3 moved from 00:11:32:a1:cd:5d to 00:11:32:a1:cd:5e on igc3
      Nov 2 06:51:07 kernel arp: 10.10.10.3 moved from 00:11:32:a1:cd:5e to 00:11:32:a1:cd:5d on igc3
      Nov 2 06:51:09 kernel arp: 10.10.10.3 moved from 00:11:32:a1:cd:5d to 00:11:32:a1:cd:5e on igc3
      Nov 2 06:51:44 kernel arp: 10.10.10.3 moved from 00:11:32:a1:cd:5e to 00:11:32:a1:cd:5d on igc3
      Nov 2 06:51:46 kernel arp: 10.10.10.3 moved from 00:11:32:a1:cd:5d to 00:11:32:a1:cd:5e on igc3
      Nov 2 06:52:25 kernel arp: 10.10.10.3 moved from 00:11:32:a1:cd:5e to 00:11:32:a1:cd:5d on igc3
      Nov 2 06:52:27 kernel arp: 10.10.10.3 moved from 00:11:32:a1:cd:5d to 00:11:32:a1:cd:5e on igc3
      Nov 2 06:52:59 kernel arp: 10.10.10.3 moved from 00:11:32:a1:cd:5e to 00:11:32:a1:cd:5d on igc3
      Nov 2 06:53:01 kernel arp: 10.10.10.3 moved from 00:11:32:a1:cd:5d to 00:11:32:a1:cd:5e on igc3
      Nov 2 06:53:44 kernel arp: 10.10.10.3 moved from 00:11:32:a1:cd:5e to 00:11:32:a1:cd:5d on igc3
      Nov 2 06:53:46 kernel arp: 10.10.10.3 moved from 00:11:32:a1:cd:5d to 00:11:32:a1:cd:5e on igc3
      Nov 2 06:54:07 kernel arp: 10.10.10.3 moved from 00:11:32:a1:cd:5e to 00:11:32:a1:cd:5d on igc3
      Nov 2 06:54:09 kernel arp: 10.10.10.3 moved from 00:11:32:a1:cd:5d to 00:11:32:a1:cd:5e on igc3
      Nov 2 06:54:59 kernel arp: 10.10.10.3 moved from 00:11:32:a1:cd:5e to 00:11:32:a1:cd:5d on igc3
      Nov 2 06:55:01 kernel arp: 10.10.10.3 moved from 00:11:32:a1:cd:5d to 00:11:32:a1:cd:5e on igc3
      Nov 2 06:58:07 kernel arp: 10.10.10.3 moved from 00:11:32:a1:cd:5e to 00:11:32:a1:cd:5d on igc3
      Nov 2 06:58:09 kernel arp: 10.10.10.3 moved from 00:11:32:a1:cd:5d to 00:11:32:a1:cd:5e on igc3
      Nov 2 06:59:07 kernel arp: 10.10.10.3 moved from 00:11:32:a1:cd:5e to 00:11:32:a1:cd:5d on igc3
      Nov 2 06:59:09 kernel arp: 10.10.10.3 moved from 00:11:32:a1:cd:5d to 00:11:32:a1:cd:5e on igc3
      Nov 2 06:59:59 kernel arp: 10.10.10.3 moved from 00:11:32:a1:cd:5e to 00:11:32:a1:cd:5d on igc3
      Nov 2 07:00:01 kernel arp: 10.10.10.3 moved from 00:11:32:a1:cd:5d to 00:11:32:a1:cd:5e on igc3
      Nov 2 07:03:14 kernel arp: 10.10.10.3 moved from 00:11:32:a1:cd:5e to 00:11:32:a1:cd:5d on igc3
      Nov 2 07:03:16 kernel arp: 10.10.10.3 moved from 00:11:32:a1:cd:5d to 00:11:32:a1:cd:5e on igc3
      Nov 2 07:04:14 kernel arp: 10.10.10.3 moved from 00:11:32:a1:cd:5e to 00:11:32:a1:cd:5d on igc3
      Nov 2 07:04:16 kernel arp: 10.10.10.3 moved from 00:11:32:a1:cd:5d to 00:11:32:a1:cd:5e on igc3
      Nov 2 07:06:31 kernel arp: 10.10.10.3 moved from 00:11:32:a1:cd:5e to 00:11:32:a1:cd:5d on igc3
      Nov 2 07:06:33 kernel arp: 10.10.10.3 moved from 00:11:32:a1:cd:5d to 00:11:32:a1:cd:5e on igc3
      Nov 2 07:09:15 kernel arp: 10.10.10.3 moved from 00:11:32:a1:cd:5e to 00:11:32:a1:cd:5d on igc3
      Nov 2 07:09:17 kernel arp: 10.10.10.3 moved from 00:11:32:a1:cd:5d to 00:11:32:a1:cd:5e on igc3
      Nov 2 07:10:15 kernel arp: 10.10.10.3 moved from 00:11:32:a1:cd:5e to 00:11:32:a1:cd:5d on igc3
      Nov 2 07:10:16 kernel arp: 10.10.10.3 moved from 00:11:32:a1:cd:5d to 00:11:32:a1:cd:5e on igc3
      Nov 2 07:14:19 kernel arp: 10.10.10.3 moved from 00:11:32:a1:cd:5e to 00:11:32:a1:cd:5d on igc3
      Nov 2 07:14:21 kernel arp: 10.10.10.3 moved from 00:11:32:a1:cd:5d to 00:11:32:a1:cd:5e on igc3
      Nov 2 07:15:20 kernel arp: 10.10.10.3 moved from 00:11:32:a1:cd:5e to 00:11:32:a1:cd:5d on igc3
      Nov 2 07:15:22 kernel arp: 10.10.10.3 moved from 00:11:32:a1:cd:5d to 00:11:32:a1:cd:5e on igc3
      Nov 2 07:16:19 kernel arp: 10.10.10.3 moved from 00:11:32:a1:cd:5e to 00:11:32:a1:cd:5d on igc3
      Nov 2 07:16:22 kernel arp: 10.10.10.3 moved from 00:11:32:a1:cd:5d to 00:11:32:a1:cd:5e on igc3
      Nov 2 07:17:04 kernel arp: 10.10.10.3 moved from 00:11:32:a1:cd:5e to 00:11:32:a1:cd:5d on igc3
      Nov 2 07:17:09 kernel arp: 10.10.10.3 moved from 00:11:32:a1:cd:5d to 00:11:32:a1:cd:5e on igc3
      Nov 2 07:19:05 kernel arp: 10.10.10.3 moved from 00:11:32:a1:cd:5e to 00:11:32:a1:cd:5d on igc3
      Nov 2 07:19:07 kernel arp: 10.10.10.3 moved from 00:11:32:a1:cd:5d to 00:11:32:a1:cd:5e on igc3
      Nov 2 07:20:05 kernel arp: 10.10.10.3 moved from 00:11:32:a1:cd:5e to 00:11:32:a1:cd:5d on igc3
      Nov 2 07:20:07 kernel arp: 10.10.10.3 moved from 00:11:32:a1:cd:5d to 00:11:32:a1:cd:5e on igc3
      Nov 2 07:21:00 kernel arp: 10.10.10.3 moved from 00:11:32:a1:cd:5e to 00:11:32:a1:cd:5d on igc3
      Nov 2 07:21:03 kernel arp: 10.10.10.3 moved from 00:11:32:a1:cd:5d to 00:11:32:a1:cd:5e on igc3
      Nov 2 07:22:05 kernel arp: 10.10.10.3 moved from 00:11:32:a1:cd:5e to 00:11:32:a1:cd:5d on igc3
      Nov 2 07:22:07 kernel arp: 10.10.10.3 moved from 00:11:32:a1:cd:5d to 00:11:32:a1:cd:5e on igc3
      Nov 2 07:23:20 kernel arp: 10.10.10.3 moved from 00:11:32:a1:cd:5e to 00:11:32:a1:cd:5d on igc3
      Nov 2 07:23:22 kernel arp: 10.10.10.3 moved from 00:11:32:a1:cd:5d to 00:11:32:a1:cd:5e on igc3
      Nov 2 07:24:02 kernel arp: 10.10.10.3 moved from 00:11:32:a1:cd:5e to 00:11:32:a1:cd:5d on igc3
      Nov 2 07:24:04 kernel arp: 10.10.10.3 moved from 00:11:32:a1:cd:5d to 00:11:32:a1:cd:5e on igc3
      Nov 2 07:25:03 kernel arp: 10.10.10.3 moved from 00:11:32:a1:cd:5e to 00:11:32:a1:cd:5d on igc3
      Nov 2 07:25:05 kernel arp: 10.10.10.3 moved from 00:11:32:a1:cd:5d to 00:11:32:a1:cd:5e on igc3
      Nov 2 07:26:20 kernel arp: 10.10.10.3 moved from 00:11:32:a1:cd:5e to 00:11:32:a1:cd:5d on igc3
      Nov 2 07:26:22 kernel arp: 10.10.10.3 moved from 00:11:32:a1:cd:5d to 00:11:32:a1:cd:5e on igc3
      Nov 2 07:27:07 kernel arp: 10.10.10.3 moved from 00:11:32:a1:cd:5e to 00:11:32:a1:cd:5d on igc3
      Nov 2 07:27:09 kernel arp: 10.10.10.3 moved from 00:11:32:a1:cd:5d to 00:11:32:a1:cd:5e on igc3
      Nov 2 07:28:05 kernel arp: 10.10.10.3 moved from 00:11:32:a1:cd:5e to 00:11:32:a1:cd:5d on igc3
      Nov 2 07:28:07 kernel arp: 10.10.10.3 moved from 00:11:32:a1:cd:5d to 00:11:32:a1:cd:5e on igc3
      Nov 2 07:28:33 kernel arp: 10.10.10.3 moved from 00:11:32:a1:cd:5e to 00:11:32:a1:cd:5d on igc3
      Nov 2 07:28:36 kernel arp: 10.10.10.3 moved from 00:11:32:a1:cd:5d to 00:11:32:a1:cd:5e on igc3
      Nov 2 07:29:05 kernel arp: 10.10.10.3 moved from 00:11:32:a1:cd:5e to 00:11:32:a1:cd:5d on igc3
      Nov 2 07:29:07 kernel arp: 10.10.10.3 moved from 00:11:32:a1:cd:5d to 00:11:32:a1:cd:5e on igc3
      Nov 2 07:29:56 kernel arp: 10.10.10.3 moved from 00:11:32:a1:cd:5e to 00:11:32:a1:cd:5d on igc3
      Nov 2 07:29:58 kernel arp: 10.10.10.3 moved from 00:11:32:a1:cd:5d to 00:11:32:a1:cd:5e on igc3
      Nov 2 07:30:20 kernel arp: 10.10.10.3 moved from 00:11:32:a1:cd:5e to 00:11:32:a1:cd:5d on igc3
      Nov 2 07:30:22 kernel arp: 10.10.10.3 moved from 00:11:32:a1:cd:5d to 00:11:32:a1:cd:5e on igc3
      Nov 2 07:31:20 kernel arp: 10.10.10.3 moved from 00:11:32:a1:cd:5e to 00:11:32:a1:cd:5d on igc3
      Nov 2 07:31:22 kernel arp: 10.10.10.3 moved from 00:11:32:a1:cd:5d to 00:11:32:a1:cd:5e on igc3
      Nov 2 07:32:20 kernel arp: 10.10.10.3 moved from 00:11:32:a1:cd:5e to 00:11:32:a1:cd:5d on igc3
      Nov 2 07:32:22 kernel arp: 10.10.10.3 moved from 00:11:32:a1:cd:5d to 00:11:32:a1:cd:5e on igc3
      Nov 2 07:33:05 kernel arp: 10.10.10.3 moved from 00:11:32:a1:cd:5e to 00:11:32:a1:cd:5d on igc3
      Nov 2 07:33:07 kernel arp: 10.10.10.3 moved from 00:11:32:a1:cd:5d to 00:11:32:a1:cd:5e on igc3
      Nov 2 07:34:07 kernel arp: 10.10.10.3 moved from 00:11:32:a1:cd:5e to 00:11:32:a1:cd:5d on igc3
      Nov 2 07:34:10 kernel arp: 10.10.10.3 moved from 00:11:32:a1:cd:5d to 00:11:32:a1:cd:5e on igc3
      Nov 2 07:35:07 kernel arp: 10.10.10.3 moved from 00:11:32:a1:cd:5e to 00:11:32:a1:cd:5d on igc3
      Nov 2 07:35:10 kernel arp: 10.10.10.3 moved from 00:11:32:a1:cd:5d to 00:11:32:a1:cd:5e on igc3
      Nov 2 07:36:25 kernel arp: 10.10.10.3 moved from 00:11:32:a1:cd:5e to 00:11:32:a1:cd:5d on igc3
      Nov 2 07:36:27 kernel arp: 10.10.10.3 moved from 00:11:32:a1:cd:5d to 00:11:32:a1:cd:5e on igc3
      Nov 2 07:38:08 kernel arp: 10.10.10.3 moved from 00:11:32:a1:cd:5e to 00:11:32:a1:cd:5d on igc3
      Nov 2 07:38:11 kernel arp: 10.10.10.3 moved from 00:11:32:a1:cd:5d to 00:11:32:a1:cd:5e on igc3
      Nov 2 07:39:08 kernel arp: 10.10.10.3 moved from 00:11:32:a1:cd:5e to 00:11:32:a1:cd:5d on igc3
      Nov 2 07:39:11 kernel arp: 10.10.10.3 moved from 00:11:32:a1:cd:5d to 00:11:32:a1:cd:5e on igc3
      Nov 2 07:40:15 kernel arp: 10.10.10.3 moved from 00:11:32:a1:cd:5e to 00:11:32:a1:cd:5d on igc3
      Nov 2 07:40:17 kernel arp: 10.10.10.3 moved from 00:11:32:a1:cd:5d to 00:11:32:a1:cd:5e on igc3
      Nov 2 07:42:51 php-fpm 25002 /index.php: Successful login for user 'admin' from: 10.10.10.198 (Local Database)
      Nov 2 07:43:18 php-fpm 76039 /diag_reboot.php: Stopping all packages.

      Any help would be greatly appreciated.

      1 Reply Last reply Reply Quote 0
      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by stephenw10

        What is igc0 there. At 4.09 it lost link. So whatever that's connected to rebooted or maybe there's a cable issue.

        It linked back 3s later which started a new mpd process. But it looks like the old process was still running and they are competing.

        Do you have any VIPs on the PPPoE interface? https://redmine.pfsense.org/issues/14434

        Steve

        R 1 Reply Last reply Reply Quote 0
        • R
          rivageeza @stephenw10
          last edited by

          @stephenw10 said in Why did my WAN drop and not reconnect?:

          igc0

          igc0 links to my ONT (optical network termination unit).

          I'm sorry I don't know what you mean by VIP's, is this something my ISP may be able to answer?

          1 Reply Last reply Reply Quote 0
          • R
            rivageeza
            last edited by

            Ah virtual IP. It's not something I've configured.

            1 Reply Last reply Reply Quote 0
            • stephenw10S
              stephenw10 Netgate Administrator
              last edited by

              Ok so igc0 lost link do you know if the ONT rebooted?

              Check the chipset version for igc0. Some of the early variants of igc are known to have issues that can present as losing link.
              Run: pciconf -lv igc0

              Steve

              R 1 Reply Last reply Reply Quote 0
              • R
                rivageeza @stephenw10
                last edited by

                @stephenw10 said in Why did my WAN drop and not reconnect?:

                pciconf -lv igc0

                Sorry for the late reply.

                Outcome is igc0@pci0:2:0:0: class=0x020000 rev=0x04 hdr=0x00 vendor=0x8086 device=0x125c subvendor=0x8086 subdevice=0x0000
                vendor = 'Intel Corporation'
                device = 'Ethernet Controller I226-V'
                class = network
                subclass = ethernet

                It's happened 3 times this weekend. WAN drops out, pfsense hasn't locked up and ISP state it's nothing their side.

                It's getting to the point where I may have to go back to using my ISP router but I really don't want to.

                1 Reply Last reply Reply Quote 0
                • stephenw10S
                  stephenw10 Netgate Administrator
                  last edited by

                  I would try re-assigning WAN to one of the other NICs to make sure it's not just a bad port.

                  If you can use something that isn't igc I would try that but I imagine all the ports are igc.

                  That igc NIC shows as rev 4 which should be OK but....

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                  • R
                    rivageeza @stephenw10
                    last edited by

                    @stephenw10 Will give that a shot. Thanks. Will feedback.

                    M 1 Reply Last reply Reply Quote 0
                    • M
                      mikek @rivageeza
                      last edited by

                      @rivageeza

                      We seem to have a similar issue.
                      Here is where I am at: https://forum.netgate.com/topic/185096/pfsense-fails-badly-and-it-is-a-sad-day/1
                      If you find a solution I am interested.

                      Mike

                      pciconf -lv igc0

                      igc0@pci0:86:0:0: class=0x020000 rev=0x04 hdr=0x00 vendor=0x8086 device=0x125c subvendor=0x8086 subdevice=0x3037
                      vendor = 'Intel Corporation'
                      device = 'Ethernet Controller I226-V'
                      class = network
                      subclass = ethernet

                      pciconf -lv igc1

                      igc1@pci0:87:0:0: class=0x020000 rev=0x04 hdr=0x00 vendor=0x8086 device=0x125c subvendor=0x8086 subdevice=0x0000
                      vendor = 'Intel Corporation'
                      device = 'Ethernet Controller I226-V'
                      class = network
                      subclass = ethernet

                      1 Reply Last reply Reply Quote 0
                      • stephenw10S
                        stephenw10 Netgate Administrator
                        last edited by

                        So it stops passing traffic entirely but only on the WAN side?

                        If you run a packet capture does it show anything when it's in that state?

                        M 1 Reply Last reply Reply Quote 0
                        • M
                          mikek @stephenw10
                          last edited by

                          @stephenw10
                          so it fails dpinger, goes offline. then one of 2 things happen

                          1. vpn successfully reconnects with wan still failing. traffic goes out vpn for a while. then vpn fails as well.
                          2. all successful traffic fails.

                          As for packet capture, been a few months since I did that, if I remember right there were outbound packets with no responses. until I bounced the interface or rebooted the FW
                          Yes, I tried putting a switch between router and modem. didn't make any difference. same behavior.
                          tried a bunch of the things that people post as solutions, with no success.

                          Mike

                          1 Reply Last reply Reply Quote 0
                          • stephenw10S
                            stephenw10 Netgate Administrator
                            last edited by

                            Hmm only other thing I'd check is the MAC stats in the sysctls to see if that shows anything coming in at all.

                            M 1 Reply Last reply Reply Quote 0
                            • M
                              mikek @stephenw10
                              last edited by

                              @stephenw10
                              "MAC stats in the sysctls" Guess i need to look that up and do some learning. thanks.

                              1 Reply Last reply Reply Quote 0
                              • stephenw10S
                                stephenw10 Netgate Administrator
                                last edited by

                                Check in sysctl dev.igc.0 for example

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