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    Freeradius: after upgrade from 0.15.10 to 0.15.10_1: error during authentication: Operation timed out

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    • C
      c0ff33h4x
      last edited by

      @Luca-De-Andreis said in Freeradius: after upgrade from 0.15.10 to 0.15.10_1: error during authentication: Operation timed out:

      /diag_authentication.php: Error during RADIUS authentication : Operation timed out

      Is there a fix for this specific error? I'm in a (presently unique but likely soon to be more common for other users) scenario where I'm installing a fresh 2.7.1 build with no backup to restore from so I only have freeradius3 0.15.10_1 available which isn't functional and results in the above Operation timed out message.

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      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        The only reason OP in this thread was seeing that is because all radius config was lost at upgrade. That shouldn't affect you on a clean install so I'd suggest it's just not configured correctly.
        We're going to need more info to diagnose that further.

        C 1 Reply Last reply Reply Quote 0
        • C
          c0ff33h4x @stephenw10
          last edited by

          @stephenw10 I configured it the same on 3 previously 2.7 builds with no issue, and followed the same instructions for this. Also wiped and did a fresh reinstall and reconfigure with the same result. Followed these instructions to a T: https://www.netgate.com/blog/freeradius-on-pfsense-for-2fa but that timed out error is the only log indicating the failure. I am human though so I could have make a mistake and then replicated the same mistake over again but comparing build to build, I don't see any difference in settings.

          Is there something else I can check to diagnose this further? I need to get this functional so I'll probably need to take a backup of one of the other systems I tweak that to work but it would be nice to know why this is failing so that it ca be fixed in an _2 release.

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          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            Well I would first check that Freeradius works without 2FA enabled. We need to try to pin down exactly what's failing there.

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            • C
              c0ff33h4x @stephenw10
              last edited by

              @stephenw10 Makes sense. I just did a fresh install of 2.7.0, installed the available freeradius 3 package (pfSense-pkg-freeradius3-0.15.10_1), configured without OTP and tested auth and I get the same timed out error.

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              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by

                Can you test 2.7.1? Not that I'd expect any difference there.

                Exactly what did you configure in Freeradius? Do you see anything logged?

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                • C
                  c0ff33h4x @stephenw10
                  last edited by c0ff33h4x

                  @stephenw10
                  In freeradius, I created the listener port, added the NAS/Client with client IP of 127.0.0.1 and set the shared secret, created a user with a simple clear-text password and then added FreeRADIUS as an authentication source with the previously set shared secret.
                  I had done this in 2.7.1 before with the same result by the way.
                  and the only log is this:
                  Nov 20 18:59:09 php-fpm 58498 /diag_authentication.php: Error during RADIUS authentication : Operation timed out

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                  • stephenw10S
                    stephenw10 Netgate Administrator
                    last edited by

                    And you set the interface type as authentication I assume? (which is the default)

                    That works as expected for me here.

                    Try using radtest as shown here: https://docs.netgate.com/pfsense/en/latest/packages/freeradius-test.html

                    C 1 Reply Last reply Reply Quote 1
                    • C
                      c0ff33h4x @stephenw10
                      last edited by

                      @stephenw10 I followed the radtest procedure, got the same error in the gui and then when testing via cli I get the following error:

                      ld-elf.so.1: Shared object "libcrypto.so.30" not found, required by "radclient"
                      

                      Guessing that might be missing from the new freeradius package and maybe was transitioned to be included in 2.7.1 causing the incompatibility.
                      I updated by 2.7.0 build to 2.7.1 and the radtest passes now with no other changes so that looks to be it.
                      Reinstalled a fresh copy of 2.7.1 and retried the setup and it works now. I must've missed something in previous 2.7.1 attempts, my bad.
                      Thank you for your time and assistance!

                      GertjanG C 2 Replies Last reply Reply Quote 1
                      • GertjanG
                        Gertjan @c0ff33h4x
                        last edited by

                        @c0ff33h4x said in Freeradius: after upgrade from 0.15.10 to 0.15.10_1: error during authentication: Operation timed out:

                        Guessing that might be missing from the new freeradius package and maybe was transitioned to be included in 2.7.1 causing the incompatibility.
                        I updated by 2.7.0 build to 2.7.1 and the radtest passes now with no other changes so that looks to be it.

                        You've triggered : Pre-Upgrade Tasks

                        In short : never ever upgrade packages if a new pfSense version is available : upgrade pfSense first ;)

                        No "help me" PM's please. Use the forum, the community will thank you.
                        Edit : and where are the logs ??

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                        • stephenw10S
                          stephenw10 Netgate Administrator
                          last edited by

                          Ah. Glad you were able to resolve it!

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                          • C
                            c0ff33h4x @c0ff33h4x
                            last edited by

                            @Gertjan heard 100%. The series of events that I ran through though was that I had installed and tested few 2.7.0 systems a few weeks prior and shooting for consistency, I used the same ISO to setup another, but by that time, the available freeradius package was a different version in the package manager (didn't initially realize this) to a breaking version that isn't compatible with 2.7.0 apparently. IMO In a perfect world, a 2.7.0 build shouldn't even have the option to install 0.15.10_1 since it's not compatible or at least have the ability to choose package versions but it's neither here nor there at this point. My issues resolved and moving forward I know I'll need to either install all the systems at once or take full system images to restore and replicate from if the need for increasing scale arises. Live and learn :-)

                            Thanks @stephenw10 for helping my troubleshooting along,

                            stephenw10S GertjanG 2 Replies Last reply Reply Quote 1
                            • stephenw10S
                              stephenw10 Netgate Administrator @c0ff33h4x
                              last edited by

                              @c0ff33h4x said in Freeradius: after upgrade from 0.15.10 to 0.15.10_1: error during authentication: Operation timed out:

                              IMO In a perfect world, a 2.7.0 build shouldn't even have the option to install 0.15.10_1 since it's not compatible

                              I agree and in future that will be the case. 23.09/2.7.1 has the ground work to enable that.

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                              • GertjanG
                                Gertjan @c0ff33h4x
                                last edited by

                                @c0ff33h4x

                                Thanks for the feed back.
                                Be assured : I would have also fallen into the trap.

                                It is (was) easy for me to say : as soon as we know a newer pfSense is out, only upgrade packages after I've upgraded pfSense.
                                Packages repositories should be 'per pfSense version', or, way easier : package upgrading (using the GUI) should show a warning (or even block ?) if this information is isn't 'current' and/or not showing the green "The system is on the latest version".

                                e7f89436-7e5a-42ff-89df-cbd9261e87f7-image.png

                                No "help me" PM's please. Use the forum, the community will thank you.
                                Edit : and where are the logs ??

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