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    Wan reconnect problem

    Scheduled Pinned Locked Moved General pfSense Questions
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    • C
      Cobrax2 @ed-tech
      last edited by

      @ed-tech you have pppoe wan too?

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      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        Check the logs when it's failing. Is it just trying to reconnect continually? Is the remote side rejecting it? Does it connect and then get disconnected repeatedly?

        Do you have a VIP on the PPPoE WAN? You could be hitting this if so: https://redmine.pfsense.org/issues/14434

        Steve

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          ed-tech @Cobrax2
          last edited by

          @Cobrax2 no i have both wans with static ip

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            Cobrax2 @stephenw10
            last edited by Cobrax2

            @stephenw10 said in Wan reconnect problem:

            Check the logs when it's failing. Is it just trying to reconnect continually? Is the remote side rejecting it? Does it connect and then get disconnected repeatedly?

            Do you have a VIP on the PPPoE WAN? You could be hitting this if so: https://redmine.pfsense.org/issues/14434

            Steve

            Yes it is trying to reconnect continually (the pppoe). It fails every time, i dont think it reaches the gw. I dont know what a VIP is.
            In logs, gw, dpinger says WAN_PPPOE 10.0.0.1: sendto error: 65

            stephenw10S 1 Reply Last reply Reply Quote 0
            • E
              ed-tech
              last edited by

              here are all logs:
              failoverwan.txt

              C stephenw10S 2 Replies Last reply Reply Quote 0
              • stephenw10S
                stephenw10 Netgate Administrator @Cobrax2
                last edited by

                @Cobrax2 said in Wan reconnect problem:

                Yes it is trying to reconnect continually (the pppoe).

                What do the logs actually show? Is it just timing out and retrying?

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                • C
                  Cobrax2 @ed-tech
                  last edited by

                  @ed-tech i dont know about yours, but since i have only one wan, and that is pppoe, the only thing in common about our situations is that only disabling and enabling the interface solves for a while the problem

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                    Cobrax2 @stephenw10
                    last edited by

                    @stephenw10
                    Im on phone right now, but here it is what i can copy:

                    Nov 28 07:55:21	ppp	11865	[wan_link0] PPPoE: Connecting to ''
                    Nov 28 07:55:21	ppp	11865	[wan_link0] Link: reconnection attempt 9
                    Nov 28 07:55:19	ppp	11865	[wan_link0] Link: reconnection attempt 9 in 2 seconds
                    Nov 28 07:55:19	ppp	11865	[wan_link0] LCP: Down event
                    Nov 28 07:55:19	ppp	11865	[wan_link0] Link: DOWN event
                    Nov 28 07:55:19	ppp	11865	[wan_link0] PPPoE connection timeout after 9 seconds
                    

                    Thats all, it repeats. I dont think pppoe is the culprit

                    stephenw10S 1 Reply Last reply Reply Quote 0
                    • stephenw10S
                      stephenw10 Netgate Administrator @ed-tech
                      last edited by

                      @ed-tech

                      You have 6 NICs there. 4 of them are Realtek which is bad. But worse is that two of them are rl(4) devices which are terrible NICs. I can't see exactly which NICs you're using there for each interface but I do see you have dhclients running on bot rl0 and rl1 so if those are your WANs it's almost certainly a NIC problem.

                      For reference: https://github.com/pfsense/FreeBSD-src/blob/devel-main/sys/dev/rl/if_rl.c#L46

                      Steve

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                      • stephenw10S
                        stephenw10 Netgate Administrator @Cobrax2
                        last edited by

                        @Cobrax2 said in Wan reconnect problem:

                        Thats all, it repeats. I dont think pppoe is the culprit

                        Well it is in that it's not connecting and just timing out. Check that the ppp process ID (11865) remains the same in the logs. We have seen some instances where two ppp processes were started and conflicted.

                        Try to check what happens in the logs when it initially goes down. Is there something other than the ppp event, maybe the parent NIC loses link ?

                        Check what's shown when you resave and it connects. Does it just connect up immediately at the first attempt for example?

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                        • C
                          Cobrax2 @stephenw10
                          last edited by

                          @stephenw10 said in Wan reconnect problem:

                          @Cobrax2 said in Wan reconnect problem:

                          Thats all, it repeats. I dont think pppoe is the culprit

                          Well it is in that it's not connecting and just timing out. Check that the ppp process ID (11865) remains the same in the logs. We have seen some instances where two ppp processes were started and conflicted.

                          Try to check what happens in the logs when it initially goes down. Is there something other than the ppp event, maybe the parent NIC loses link ?

                          Check what's shown when you resave and it connects. Does it just connect up immediately at the first attempt for example?

                          Yes, it connects fine right away. Will try to save the logs next time it occurs. I suspect it has something t9 do with my privider, as the setup worked fine until recently, and i didnt do any changes. My problem is, why doesnt the nic reset? What does the disabling and enabling in gui do?

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                          • stephenw10S
                            stephenw10 Netgate Administrator
                            last edited by

                            It stops and starts the ppp daemon (mpd5). If it has become confused somehow and is trying the wrong thing that might do it. Or if it's somehow blocked restarting it creates new connections that may not be for example. Neither of which should ever happen but....

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                              Cobrax2 @stephenw10
                              last edited by

                              @stephenw10 said in Wan reconnect problem:

                              It stops and starts the ppp daemon (mpd5). If it has become confused somehow and is trying the wrong thing that might do it. Or if it's somehow blocked restarting it creates new connections that may not be for example. Neither of which should ever happen but....

                              It does nothing to the em0?
                              I am talking about the one in interfaces/wan.
                              How can i trigger it via shell command? I would like to try a cron job
                              Thanks

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                              • stephenw10S
                                stephenw10 Netgate Administrator
                                last edited by

                                If you just resave and apply the WAN does it reconnect? That can be triggered at the CLI.

                                When the WAN is set to pppoe0 then resaving or re-enabling it does not do anything for the parent NIC, em0.

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                                • C
                                  Cobrax2 @stephenw10
                                  last edited by

                                  @stephenw10 said in Wan reconnect problem:

                                  If you just resave and apply the WAN does it reconnect? That can be triggered at the CLI.

                                  When the WAN is set to pppoe0 then resaving or re-enabling it does not do anything for the parent NIC, em0.

                                  I didnt try just save and apply. I did uncheck, save apply and then check save apply. Can that be done by shell? If not how can i try just the save and apply?

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                                  • stephenw10S
                                    stephenw10 Netgate Administrator
                                    last edited by

                                    You can run: /etc/rc.interfaces_wan_configure

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                                      Cobrax2 @stephenw10
                                      last edited by

                                      @stephenw10 thanks, will try

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