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    Always Wan-ip but gateway is 100% packet loss

    Scheduled Pinned Locked Moved DHCP and DNS
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    • A
      AcidSleeper
      last edited by

      Hello.
      I will try again at my problem that Im having.
      My internet is from Servanet and Inleed (both Swedish companies), so I have a media converter for incomming fiber where I plugin my networkcabel in port 1 to get Internet. I have had this configuration a long time so there is no problem here. I have had a Asus RT-AX88U and this works and also if I plug my networkcabel into a computer it also works. So no problem here.

      I install Pfsense on a Intel i3 with 4x Intel i225V and installation works perfect but here its starts to be a problem.
      I have followed Nguvu.org, other guides on youtube (NetworkChuck, Lawrence Systems and others), just the simple basic to eliminate sources of errors. No vlans or no vpn, just simple basic router with firewall.

      I follow the wizard and reboots, sometimes I have Internet connection via Pfsense (can ping, dns lookup etc via pfsense) and sometimes I do not.
      Because of my problems I always start with a fresh install just to eliminate sources of errors.

      My ip from ISP starts with 192.121.xxx.xxx
      I have tried with unchecking both "Block private networks and loopback adresses" and "Block bogon networks".
      Tried with Outbound NAT Mode (Automatic and manual).

      The very strange part is that I can reboot Pfsense from not having connection (100% packet loss) and not changing a thing to having connection. I can surf and do anything, dns lookup via pfsense and so on.
      But if I reboot again, without changing anything, I dont have connection. Then I reboot again and its back up again. If I have connection and I remove networkcabel from pfsense from Wan, wait 20 seconds and the replug it I get a ip-adress but 100% packet loss.
      Strange, yes for me it is.

      I ALWAYS recieve an Ip-adress even when I have 100% packet loss.
      I also recieve the same ip-adress for my pfsense.
      I have called my ISP and they dont se anything strange from their side, and since I can use my other router I think the problem is a setting or something (hardware) thats faulty.

      Please tell me what do you need from me in form of logs to help me remedy my situation?

      J 1 Reply Last reply Reply Quote 0
      • J
        jrey @AcidSleeper
        last edited by

        @AcidSleeper

        I'm assuming you mean showing 100% loss on the Gateways shown on the dashboard?
        Screen Shot 2023-11-29 at 8.08.11 AM.png

        can you ping the address you are monitoring?
        both from the netgate and from a connected client.

        trace route to that (monitor) IP

        what does that all look like?

        A 2 Replies Last reply Reply Quote 0
        • A
          AcidSleeper @jrey
          last edited by

          @jrey thanks for responding.

          This is what it looks like.
          gatewaypfsense.jpg pingpfsense.jpg traceroutepfsense.jpg

          If I ping from my computer I get "Request timed out".

          J 1 Reply Last reply Reply Quote 0
          • A
            AcidSleeper @jrey
            last edited by

            @jrey here are som logs from General and DHCP

            pfsense-general-log.txt
            pfsense-dhcp-log.txt

            1 Reply Last reply Reply Quote 0
            • J
              jrey @AcidSleeper
              last edited by

              @AcidSleeper

              so if you can't ping that address from anything, you should not expect it to report anything except 100% down.

              I'm assuming that is your gateway address or something else inside your ISP that doesn't respond to pings. (you could have setup a rule to block it as well)

              do a trace route to 1.1.1.1 or 8.8.8.8 and pick a monitor address outside the 192.121.. space. Assuming a trace to either of those works.

              if the trace to those works, then try this

              On the System / Routing / Gateways (EDIT)
              again set the monitor IP 1 hop on the outside of your ISP's 192.121 space (or pick 1.1.1.1 or 8.8.8.8 or something else that works well from your location)

              See if that changes the results

              A 1 Reply Last reply Reply Quote 0
              • A
                AcidSleeper @jrey
                last edited by AcidSleeper

                @jrey
                Tried 1.1.1.1 and 8.8.8.8
                pfsense-traceroute-8888.jpg
                My rules in WAN and LAN, got nothing in Floating.
                pfsense-firewall-rules.jpg

                J 1 Reply Last reply Reply Quote 0
                • J
                  jrey @AcidSleeper
                  last edited by

                  @AcidSleeper

                  What is that last rule on the WAN for ? That doesn't look like a stock rule ;-) Why is it there? Something you added? what is the expectation with that rule?

                  sometimes I have Internet connection via Pfsense (can ping, dns lookup etc via pfsense) and sometimes I do not.

                  so your client systems connected to the netgate are able to browse the internet? Seems unlikely,

                  A 1 Reply Last reply Reply Quote 0
                  • A
                    AcidSleeper @jrey
                    last edited by

                    @jrey said in Always Wan-ip but gateway is 100% packet loss:

                    @AcidSleeper

                    What is that last rule on the WAN for ? That doesn't look like a stock rule ;-) Why is it there? Something you added? what is the expectation with that rule?

                    Last rule was just something a friend told me to add but it didnt do anything....

                    so your client systems connected to the netgate are able to browse the internet? Seems unlikely,

                    Well that is why Im seeking help. Im lost!
                    Yes I can sometimes when the gateway isnt 100% packet loss I can browse the internet etc until a reboot or disconnect the wan networkcabel then its 100% packet loss and then I have to reboot. But a reboot only works sometimes to correct the issue. Wouldnt say if it wasnt so! =)

                    J johnpozJ 2 Replies Last reply Reply Quote 0
                    • J
                      jrey @AcidSleeper
                      last edited by

                      @AcidSleeper said in Always Wan-ip but gateway is 100% packet loss:

                      just out of curiosity what version of pfSense are you running?

                      but it didnt do anything

                      the rule, take it out.

                      --

                      so I have a media converter for incomming fiber where I plugin my networkcabel in port 1 to get Internet.

                      what exactly is this device?

                      --
                      I setup this test on a completely internal system, maybe you can map the IP addresses as a comparison to your setup
                      my DHCP assigned (is displayed in reverse order, but the results seem similar, except of course for the IP addresses)

                      Screen Shot 2023-11-29 at 11.05.41 AM.png

                      the setup

                      Screen Shot 2023-11-29 at 9.39.24 AM.png
                      and then only the two options at the bottom of the same screen checked,
                      Block private networks and Block logon networks ( both checked)

                      The gateway is like this
                      Screen Shot 2023-11-29 at 11.09.14 AM.png

                      for the monitor IP, in this sample I just picked another address in the external subnet 192.168.0. (ie I am simulating another pingable address as if I am my own ISP) (8.8.8.8) works equally well here as this test system has full access to the internet even though it is behind another pfSense box.

                      Dashboard looks like this
                      Screen Shot 2023-11-29 at 11.13.48 AM.png

                      or if I change the monitor IP to something else outside, like 8.8.8.8 it look like this
                      Screen Shot 2023-11-29 at 11.15.34 AM.png

                      There is really not a lot to configure. My WAN in this test was assigned 192.168.0.83 the gateway was assigned 192.168.0.1
                      the internal network on this test system is 10.168.1/24

                      Trace Hop 1 the gateway as assigned by DHCP, hop 2 the second pf box (gateway/ISP, hop 3 the ISP

                      Screen Shot 2023-11-29 at 11.23.33 AM.png

                      and from a client machine 10.168.1.5 on the the test network
                      Screen Shot 2023-11-29 at 11.31.47 AM.png

                      A 1 Reply Last reply Reply Quote 0
                      • A
                        AcidSleeper @jrey
                        last edited by

                        Sorry for the late respons. A huge man-cold and me in bed for a couple of days.

                        @jrey said in Always Wan-ip but gateway is 100% packet loss:

                        just out of curiosity what version of pfSense are you running?

                        PfSense 2.7.1

                        the rule, take it out.

                        Removed the rule on wan.

                        what exactly is this device?

                        It is an Inteno XG6846. Its a mediaconverter for internet / telephone / TV.
                        And yes I am using the right port on it! =)
                        Been using it since 2009 and it work with a computer directly connected to it and also work with and asus router connected to it.

                        pfsense-wan-interface.jpg
                        Correct? Have been using this all the time.

                        Gateway:
                        pfsense-gateway.jpg

                        Sorry but still the same: 100% packet loss.
                        pfsense-interface-gateway.jpg

                        WAN-rules: removed the rules you said.
                        pfsense-firewall-wan-rules.jpg

                        pfsense-ping.jpg pfsense-traceroute.jpg

                        Still the same. No connection.

                        J 1 Reply Last reply Reply Quote 0
                        • A
                          AcidSleeper
                          last edited by

                          DHCP-log

                          Dec 1 12:18:23	dpinger	87081	send_interval 500ms loss_interval 2000ms time_period 60000ms report_interval 0ms data_len 1 alert_interval 1000ms latency_alarm 500ms loss_alarm 20% alarm_hold 10000ms dest_addr 192.121.XXX.1 bind_addr 192.121.XXX.95 identifier "WAN_DHCP "
                          Dec 1 12:18:24	dpinger	87081	exiting on signal 15
                          Dec 1 12:18:24	dpinger	30076	send_interval 500ms loss_interval 2000ms time_period 60000ms report_interval 0ms data_len 1 alert_interval 1000ms latency_alarm 500ms loss_alarm 20% alarm_hold 10000ms dest_addr 192.121.XXX.1 bind_addr 192.121.XXX.95 identifier "WAN_DHCP "
                          Dec 1 12:20:34	dpinger	30076	WAN_DHCP 192.121.XXX.1: sendto error: 65
                          Dec 1 12:20:35	dpinger	30076	WAN_DHCP 192.121.XXX.1: sendto error: 65
                          Dec 1 12:20:36	dpinger	30076	exiting on signal 15
                          Dec 1 13:20:36	dpinger	48663	send_interval 500ms loss_interval 2000ms time_period 60000ms report_interval 0ms data_len 1 alert_interval 1000ms latency_alarm 500ms loss_alarm 20% alarm_hold 10000ms dest_addr 192.121.XXX.1 bind_addr 192.121.XXX.95 identifier "WAN_DHCP "
                          Dec 1 13:20:38	dpinger	48663	WAN_DHCP 192.121.XXX.1: Alarm latency 0us stddev 0us loss 100%
                          Dec 1 13:20:43	dpinger	48663	WAN_DHCP 192.121.XXX.1: sendto error: 64
                          Dec 1 13:20:43	dpinger	48663	WAN_DHCP 192.121.XXX.1: sendto error: 64
                          Dec 1 13:20:44	dpinger	48663	WAN_DHCP 192.121.XXX.1: sendto error: 64
                          Dec 1 13:20:44	dpinger	48663	WAN_DHCP 192.121.XXX.1: sendto error: 64
                          Dec 1 13:20:45	dpinger	48663	WAN_DHCP 192.121.XXX.1: sendto error: 64
                          Dec 1 13:20:45	dpinger	48663	WAN_DHCP 192.121.XXX.1: sendto error: 64
                          Dec 1 13:20:46	dpinger	48663	WAN_DHCP 192.121.XXX.1: sendto error: 64
                          Dec 1 13:20:46	dpinger	48663	WAN_DHCP 192.121.XXX.1: sendto error: 64
                          Dec 1 13:20:47	dpinger	48663	WAN_DHCP 192.121.XXX.1: sendto error: 64
                          Dec 1 13:20:47	dpinger	48663	WAN_DHCP 192.121.XXX.1: sendto error: 64
                          Dec 1 13:20:48	dpinger	48663	WAN_DHCP 192.121.XXX.1: sendto error: 64
                          Dec 1 13:20:48	dpinger	48663	WAN_DHCP 192.121.XXX.1: sendto error: 64
                          Dec 1 13:20:49	dpinger	48663	WAN_DHCP 192.121.XXX.1: sendto error: 64
                          Dec 1 13:20:49	dpinger	48663	WAN_DHCP 192.121.XXX.1: sendto error: 64
                          Dec 1 13:20:50	dpinger	48663	WAN_DHCP 192.121.XXX.1: sendto error: 64
                          Dec 1 13:20:50	dpinger	48663	WAN_DHCP 192.121.XXX.1: sendto error: 64
                          Dec 1 13:20:51	dpinger	48663	WAN_DHCP 192.121.XXX.1: sendto error: 64
                          Dec 1 13:20:52	dpinger	48663	WAN_DHCP 192.121.XXX.1: sendto error: 64
                          Dec 1 13:20:52	dpinger	48663	WAN_DHCP 192.121.XXX.1: sendto error: 64
                          Dec 1 13:20:53	dpinger	48663	WAN_DHCP 192.121.XXX.1: sendto error: 64
                          Dec 1 13:20:53	dpinger	48663	WAN_DHCP 192.121.XXX.1: sendto error: 64
                          Dec 1 13:20:54	dpinger	48663	WAN_DHCP 192.121.XXX.1: sendto error: 64
                          Dec 1 13:20:54	dpinger	48663	WAN_DHCP 192.121.XXX.1: sendto error: 64
                          Dec 1 13:20:55	dpinger	48663	WAN_DHCP 192.121.XXX.1: sendto error: 64
                          Dec 1 13:20:55	dpinger	48663	WAN_DHCP 192.121.XXX.1: sendto error: 64
                          Dec 1 13:20:56	dpinger	48663	WAN_DHCP 192.121.XXX.1: sendto error: 64
                          Dec 1 13:20:56	dpinger	48663	WAN_DHCP 192.121.XXX.1: sendto error: 64
                          Dec 1 13:20:57	dpinger	48663	WAN_DHCP 192.121.XXX.1: sendto error: 64
                          Dec 1 13:20:57	dpinger	48663	WAN_DHCP 192.121.XXX.1: sendto error: 64
                          Dec 1 13:20:58	dpinger	48663	WAN_DHCP 192.121.XXX.1: sendto error: 64
                          Dec 1 13:20:58	dpinger	48663	WAN_DHCP 192.121.XXX.1: sendto error: 64
                          Dec 1 13:20:59	dpinger	48663	WAN_DHCP 192.121.XXX.1: sendto error: 64
                          Dec 1 13:20:59	dpinger	48663	WAN_DHCP 192.121.XXX.1: sendto error: 64
                          Dec 1 13:21:00	dpinger	48663	WAN_DHCP 192.121.XXX.1: sendto error: 64
                          Dec 1 13:21:01	dpinger	48663	WAN_DHCP 192.121.XXX.1: sendto error: 64
                          Dec 1 13:21:01	dpinger	48663	WAN_DHCP 192.121.XXX.1: sendto error: 64
                          Dec 1 13:21:02	dpinger	48663	WAN_DHCP 192.121.XXX.1: sendto error: 64
                          Dec 1 13:21:02	dpinger	48663	WAN_DHCP 192.121.XXX.1: sendto error: 64
                          Dec 1 13:21:03	dpinger	48663	WAN_DHCP 192.121.XXX.1: sendto error: 64
                          Dec 1 13:21:03	dpinger	48663	WAN_DHCP 192.121.XXX.1: sendto error: 64
                          Dec 1 13:21:04	dpinger	48663	WAN_DHCP 192.121.XXX.1: sendto error: 64
                          Dec 1 13:21:04	dpinger	48663	WAN_DHCP 192.121.XXX.1: sendto error: 64
                          Dec 1 13:21:05	dpinger	48663	WAN_DHCP 192.121.XXX.1: sendto error: 64
                          Dec 1 13:21:05	dpinger	48663	WAN_DHCP 192.121.XXX.1: sendto error: 64
                          Dec 1 13:21:06	dpinger	48663	WAN_DHCP 192.121.XXX.1: sendto error: 64
                          Dec 1 13:21:06	dpinger	48663	WAN_DHCP 192.121.XXX.1: sendto error: 64
                          Dec 1 13:21:07	dpinger	48663	WAN_DHCP 192.121.XXX.1: sendto error: 64
                          Dec 1 13:21:07	dpinger	48663	WAN_DHCP 192.121.XXX.1: sendto error: 64
                          Dec 1 13:21:08	dpinger	48663	WAN_DHCP 192.121.XXX.1: sendto error: 64
                          Dec 1 13:21:08	dpinger	48663	WAN_DHCP 192.121.XXX.1: sendto error: 64
                          Dec 1 13:21:09	dpinger	48663	WAN_DHCP 192.121.XXX.1: sendto error: 64
                          Dec 1 13:21:09	dpinger	48663	WAN_DHCP 192.121.XXX.1: sendto error: 64
                          Dec 1 13:21:10	dpinger	48663	WAN_DHCP 192.121.XXX.1: sendto error: 64
                          Dec 1 13:21:11	dpinger	48663	WAN_DHCP 192.121.XXX.1: sendto error: 64
                          Dec 1 13:21:11	dpinger	48663	WAN_DHCP 192.121.XXX.1: sendto error: 64
                          Dec 1 13:21:12	dpinger	48663	WAN_DHCP 192.121.XXX.1: sendto error: 64
                          Dec 1 13:21:12	dpinger	48663	WAN_DHCP 192.121.XXX.1: sendto error: 64
                          Dec 1 13:21:13	dpinger	48663	WAN_DHCP 192.121.XXX.1: sendto error: 64
                          Dec 1 13:21:13	dpinger	48663	WAN_DHCP 192.121.XXX.1: sendto error: 64
                          Dec 1 13:21:14	dpinger	48663	WAN_DHCP 192.121.XXX.1: sendto error: 64
                          Dec 1 13:21:14	dpinger	48663	WAN_DHCP 192.121.XXX.1: sendto error: 64
                          Dec 1 13:21:15	dpinger	48663	WAN_DHCP 192.121.XXX.1: sendto error: 64
                          Dec 1 13:21:15	dpinger	48663	WAN_DHCP 192.121.XXX.1: sendto error: 64
                          Dec 1 13:21:16	dpinger	48663	WAN_DHCP 192.121.XXX.1: sendto error: 64
                          Dec 1 13:21:16	dpinger	48663	WAN_DHCP 192.121.XXX.1: sendto error: 64
                          Dec 1 13:21:17	dpinger	48663	WAN_DHCP 192.121.XXX.1: sendto error: 64
                          Dec 1 13:21:17	dpinger	48663	WAN_DHCP 192.121.XXX.1: sendto error: 64
                          Dec 1 13:21:18	dpinger	48663	WAN_DHCP 192.121.XXX.1: sendto error: 64
                          Dec 1 13:21:18	dpinger	48663	WAN_DHCP 192.121.XXX.1: sendto error: 64
                          Dec 1 13:21:19	dpinger	48663	WAN_DHCP 192.121.XXX.1: sendto error: 64
                          Dec 1 13:21:19	dpinger	48663	WAN_DHCP 192.121.XXX.1: sendto error: 64
                          Dec 1 13:21:20	dpinger	48663	WAN_DHCP 192.121.XXX.1: sendto error: 64
                          Dec 1 13:21:20	dpinger	48663	WAN_DHCP 192.121.XXX.1: sendto error: 64
                          Dec 1 13:21:21	dpinger	48663	WAN_DHCP 192.121.XXX.1: sendto error: 64
                          Dec 1 13:21:22	dpinger	48663	WAN_DHCP 192.121.XXX.1: sendto error: 64
                          Dec 1 13:21:22	dpinger	48663	WAN_DHCP 192.121.XXX.1: sendto error: 64
                          Dec 1 13:21:23	dpinger	48663	WAN_DHCP 192.121.XXX.1: sendto error: 64
                          Dec 1 13:21:23	dpinger	48663	WAN_DHCP 192.121.XXX.1: sendto error: 65
                          Dec 1 13:21:24	dpinger	48663	WAN_DHCP 192.121.XXX.1: sendto error: 65
                          Dec 1 13:21:24	dpinger	48663	WAN_DHCP 192.121.XXX.1: sendto error: 65
                          Dec 1 13:21:25	dpinger	48663	WAN_DHCP 192.121.XXX.1: sendto error: 65
                          Dec 1 13:21:25	dpinger	48663	exiting on signal 15
                          Dec 1 13:21:26	dpinger	71796	send_interval 500ms loss_interval 2000ms time_period 60000ms report_interval 0ms data_len 1 alert_interval 1000ms latency_alarm 500ms loss_alarm 20% alarm_hold 10000ms dest_addr 192.121.XXX.1 bind_addr 192.121.XXX.95 identifier "WAN_DHCP "
                          Dec 1 13:21:27	dpinger	71796	exiting on signal 15
                          Dec 1 13:21:27	dpinger	77839	send_interval 500ms loss_interval 2000ms time_period 60000ms report_interval 0ms data_len 1 alert_interval 1000ms latency_alarm 500ms loss_alarm 20% alarm_hold 10000ms dest_addr 192.121.XXX.1 bind_addr 192.121.XXX.95 identifier "WAN_DHCP "
                          Dec 1 13:21:29	dpinger	77839	WAN_DHCP 192.121.XXX.1: Alarm latency 0us stddev 0us loss 100%
                          Dec 1 13:21:54	dpinger	77839	exiting on signal 15
                          Dec 1 13:21:54	dpinger	99011	send_interval 500ms loss_interval 2000ms time_period 60000ms report_interval 0ms data_len 1 alert_interval 1000ms latency_alarm 500ms loss_alarm 20% alarm_hold 10000ms dest_addr 192.121.XXX.1 bind_addr 192.121.XXX.95 identifier "WAN_DHCP "
                          Dec 1 13:21:56	dpinger	99011	WAN_DHCP 192.121.XXX.1: Alarm latency 0us stddev 0us loss 100%
                          Dec 1 13:22:12	dpinger	99011	exiting on signal 15
                          Dec 1 13:22:12	dpinger	12629	send_interval 500ms loss_interval 2000ms time_period 60000ms report_interval 0ms data_len 1 alert_interval 1000ms latency_alarm 500ms loss_alarm 20% alarm_hold 10000ms dest_addr 8.8.8.8 bind_addr 192.121.XXX.95 identifier "WAN_DHCP "
                          Dec 1 13:22:14	dpinger	12629	WAN_DHCP 8.8.8.8: Alarm latency 0us stddev 0us loss 100%
                          Dec 1 13:30:59	dpinger	80083	send_interval 500ms loss_interval 2000ms time_period 60000ms report_interval 0ms data_len 1 alert_interval 1000ms latency_alarm 500ms loss_alarm 20% alarm_hold 10000ms dest_addr 8.8.8.8 bind_addr 192.121.XXX.95 identifier "WAN_DHCP "
                          Dec 1 13:30:59	dpinger	80083	exiting on signal 15
                          Dec 1 13:30:59	dpinger	11554	send_interval 500ms loss_interval 2000ms time_period 60000ms report_interval 0ms data_len 1 alert_interval 1000ms latency_alarm 500ms loss_alarm 20% alarm_hold 10000ms dest_addr 8.8.8.8 bind_addr 192.121.XXX.95 identifier "WAN_DHCP "
                          Dec 1 13:31:02	dpinger	11554	WAN_DHCP 8.8.8.8: Alarm latency 7373us stddev 0us loss 66%
                          Dec 1 13:51:40	dpinger	84006	send_interval 500ms loss_interval 2000ms time_period 60000ms report_interval 0ms data_len 1 alert_interval 1000ms latency_alarm 500ms loss_alarm 20% alarm_hold 10000ms dest_addr 8.8.8.8 bind_addr 192.121.XXX.95 identifier "WAN_DHCP "
                          Dec 1 13:51:40	dpinger	84006	exiting on signal 15
                          Dec 1 13:51:40	dpinger	5873	send_interval 500ms loss_interval 2000ms time_period 60000ms report_interval 0ms data_len 1 alert_interval 1000ms latency_alarm 500ms loss_alarm 20% alarm_hold 10000ms dest_addr 8.8.8.8 bind_addr 192.121.XXX.95 identifier "WAN_DHCP "
                          Dec 1 13:51:42	dpinger	5873	WAN_DHCP 8.8.8.8: Alarm latency 0us stddev 0us loss 100%
                          Dec 1 14:18:08	dpinger	5873	exiting on signal 15
                          Dec 1 14:18:08	dpinger	54143	send_interval 500ms loss_interval 2000ms time_period 60000ms report_interval 0ms data_len 1 alert_interval 1000ms latency_alarm 500ms loss_alarm 20% alarm_hold 10000ms dest_addr 8.8.8.8 bind_addr 192.121.XXX.95 identifier "WAN_DHCP "
                          Dec 1 14:18:10	dpinger	54143	WAN_DHCP 8.8.8.8: Alarm latency 0us stddev 0us loss 100%
                          
                          1 Reply Last reply Reply Quote 0
                          • A
                            AcidSleeper
                            last edited by

                            This is my Firewall log:

                            Dec 1 12:18:26	WAN	Default deny rule IPv4 (1000000103)	  46.101.127.0:53	  192.121.XXX.95:53	UDP
                            Dec 1 12:18:35	WAN	Default deny rule IPv4 (1000000103)	  104.244.73.202:4445	  192.121.XXX.95:135	TCP:S
                            Dec 1 12:18:47	WAN	Default deny rule IPv4 (1000000103)	  77.90.185.66:51273	  192.121.XXX.95:14288	TCP:S
                            Dec 1 12:18:50	WAN	Default deny rule IPv4 (1000000103)	  162.142.125.242:62339	  192.121.XXX.95:13757	TCP:S
                            Dec 1 12:18:50	LAN	Default deny rule IPv6 (1000000105)	  [fe80::e438:73b2:3382:dba9]:50569	  [fec0:0:0:ffff::3]:53	UDP
                            Dec 1 12:18:51	LAN	Default deny rule IPv6 (1000000105)	  [fe80::e438:73b2:3382:dba9]:50569	  [fec0:0:0:ffff::2]:53	UDP
                            Dec 1 12:18:53	LAN	Default deny rule IPv6 (1000000105)	  [fe80::e438:73b2:3382:dba9]:50569	  [fec0:0:0:ffff::1]:53	UDP
                            Dec 1 12:18:54	WAN	Default deny rule IPv4 (1000000103)	  64.62.197.118:55511	  192.121.XXX.95:89	TCP:S
                            Dec 1 12:18:54	WAN	Default deny rule IPv4 (1000000103)	  162.216.150.237:50840	  192.121.XXX.95:36168	TCP:S
                            Dec 1 12:19:03	WAN	Default deny rule IPv4 (1000000103)	  80.94.95.225:59510	  192.121.XXX.95:37505	TCP:S
                            Dec 1 12:19:35	WAN	Default deny rule IPv4 (1000000103)	  36.11.36.100:41852	  192.121.XXX.95:60023	TCP:S
                            Dec 1 12:19:41	WAN	Default deny rule IPv4 (1000000103)	  77.90.185.182:54815	  192.121.XXX.95:38631	TCP:S
                            Dec 1 12:19:43	WAN	Default deny rule IPv4 (1000000103)	  185.200.118.46:37660	  192.121.XXX.95:443	UDP
                            Dec 1 12:19:43	WAN	(12006)	  10.255.13.195	  224.0.0.1	IGMP
                            Dec 1 12:19:53	WAN	Default deny rule IPv4 (1000000103)	  162.216.150.225:55884	  192.121.XXX.95:5384	TCP:S
                            Dec 1 12:19:58	WAN	Default deny rule IPv4 (1000000103)	  162.216.150.52:52792	  192.121.XXX.95:31852	TCP:S
                            Dec 1 12:19:59	WAN	Default deny rule IPv4 (1000000103)	  162.216.150.115:53927	  192.121.XXX.95:48759	TCP:S
                            Dec 1 12:20:21	WAN	Default deny rule IPv4 (1000000103)	  210.245.120.108:54801	  192.121.XXX.95:59739	TCP:S
                            Dec 1 12:20:29	WAN	Default deny rule IPv4 (1000000103)	  162.142.125.246:2059	  192.121.XXX.95:2022	TCP:S
                            Dec 1 12:20:30	WAN	Default deny rule IPv4 (1000000103)	  167.94.138.149:23612	  192.121.XXX.95:38183	TCP:S
                            Dec 1 13:32:14	WAN	(12006)	  10.255.13.195	  224.0.0.1	IGMP
                            Dec 1 13:34:19	WAN	Block private networks from WAN block 10/8 (12001)	  10.255.13.195	  224.0.0.1	IGMP
                            Dec 1 13:44:44	WAN	Block private networks from WAN block 10/8 (12001)	  10.255.13.195	  224.0.0.1	IGMP
                            Dec 1 13:46:49	WAN	Block private networks from WAN block 10/8 (12001)	  10.255.13.195	  224.0.0.1	IGMP
                            Dec 1 13:48:54	WAN	Block private networks from WAN block 10/8 (12001)	  10.255.13.195	  224.0.0.1	IGMP
                            Dec 1 13:53:04	WAN	(12006)	  10.255.13.195	  224.0.0.1	IGMP
                            Dec 1 13:55:09	WAN	Block private networks from WAN block 10/8 (12001)	  10.255.13.195	  224.0.0.1	IGMP
                            Dec 1 13:57:14	WAN	Block private networks from WAN block 10/8 (12001)	  10.255.13.195	  224.0.0.1	IGMP
                            Dec 1 13:59:19	WAN	Block private networks from WAN block 10/8 (12001)	  10.255.13.195	  224.0.0.1	IGMP
                            Dec 1 14:01:25	WAN	Block private networks from WAN block 10/8 (12001)	  10.255.13.195	  224.0.0.1	IGMP
                            Dec 1 14:03:30	WAN	Block private networks from WAN block 10/8 (12001)	  10.255.13.195	  224.0.0.1	IGMP
                            Dec 1 14:05:34	WAN	Block private networks from WAN block 10/8 (12001)	  10.255.13.195	  224.0.0.1	IGMP
                            Dec 1 14:07:39	WAN	Block private networks from WAN block 10/8 (12001)	  10.255.13.195	  224.0.0.1	IGMP
                            Dec 1 14:09:44	WAN	Block private networks from WAN block 10/8 (12001)	  10.255.13.195	  224.0.0.1	IGMP
                            Dec 1 14:22:14	WAN	Block private networks from WAN block 10/8 (12001)	  10.255.13.195	  224.0.0.1	IGMP
                            Dec 1 14:30:34	WAN	Block private networks from WAN block 10/8 (12001)	  10.255.13.195	  224.0.0.1	IGMP
                            
                            1 Reply Last reply Reply Quote 0
                            • J
                              jrey @AcidSleeper
                              last edited by

                              @AcidSleeper said in Always Wan-ip but gateway is 100% packet loss:

                              and it work with a computer directly connected to it and also work with and asus router connected to it.

                              so when either of these devices are connected to it, what IP's are they assigned?

                              the ISP is giving you a DHCP address (right?) (Random or Static?), but the result of the setting are apparently different when pfSense is assigned vs. what the computer or Asus.
                              Compare them?

                              (are they requiring a specific MAC address?)

                              Does the ISP also provide you IPV6 ? that shows as pending in your screen shot above.

                              if they do not provide IPv6 (might not be a bad, test anyway)
                              Screen Shot 2023-12-01 at 8.28.26 AM.png

                              also clients going through the netgate are able browse internet?

                              Diagnostics -> Routes
                              The ISP assigned IP and gateway listed?
                              generally does it show all the IP addresses you expect ?

                              A 2 Replies Last reply Reply Quote 0
                              • A
                                AcidSleeper @jrey
                                last edited by

                                @jrey said in Always Wan-ip but gateway is 100% packet loss:

                                so when either of these devices are connected to it, what IP's are they assigned?

                                My computer and Asus router are assigned diffrent ip-adresses.

                                the ISP is giving you a DHCP address (right?) (Random or Static?), but the result of the setting are apparently different when pfSense is assigned vs. what the computer or Asus.
                                Compare them?

                                Yes, DHCP and Random. Cant find any differences. I have assigned another dns-server in ASUS-router like I do here in pfsense. other then that I dont know.

                                (are they requiring a specific MAC address?)

                                No.

                                Does the ISP also provide you IPV6 ? that shows as pending in your screen shot above.
                                if they do not provide IPv6 (might not be a bad, test anyway)

                                They dont and I have that removed in the last screenshot.

                                also clients going through the netgate are able browse internet?

                                Think you misunderstood me here. I cant access the internet when gateway is 100% packet loss. It is when gateway is Online I can surf etc.

                                1 Reply Last reply Reply Quote 0
                                • A
                                  AcidSleeper @jrey
                                  last edited by

                                  Diagnostics -> Routes
                                  The ISP assigned IP and gateway listed?
                                  generally does it show all the IP addresses you expect ?

                                  pfsene-routes.jpg

                                  1 Reply Last reply Reply Quote 0
                                  • A
                                    AcidSleeper
                                    last edited by

                                    Here I did a Status - Interfaces: Release Wan and the checkbox with Relinquish Lease Checked.
                                    Then I in Command Promt I wrote: "ifconfig igc0 down" waited lets say 20seconds and then typed "ifconfig igc0 up"

                                    I had internet, gateway was online. But when I rebooted the result was 100% packet loss.

                                    Dec 1 14:42:21	php-fpm	399	/status_interfaces.php: The command '/usr/local/sbin/dhclient {$ipv} -d -r -lf '/var/db/dhclient.leases.igc0' -cf '/var/etc/dhclient_wan.conf' -sf '/usr/local/sbin/pfSense-dhclient-script'' returned exit code '1', the output was 'Internet Systems Consortium DHCP Client 4.4.3-P1 Copyright 2004-2022 Internet Systems Consortium. All rights reserved. For info, please visit https://www.isc.org/software/dhcp/ /var/db/dhclient.leases.igc0 line 4: expecting lease declaration. next-server ^ /var/db/dhclient.leases.igc0 line 5: expecting semicolon. option ^ /var/db/dhclient.leases.igc0 line 18: expecting lease declaration. next-server ^ /var/db/dhclient.leases.igc0 line 19: expecting semicolon. option ^ Listening on BPF/igc0/60:be:b4:02:e3:42 Sending on BPF/igc0/60:be:b4:02:e3:42 Can't attach interface {} to bpf device /dev/bpf0: Device not configured If you think you have received this message due to a bug rather than a configuration issue please read the section on submitting bugs on either our web page at www.isc.org or in the README file before submitting a bug. These pages explain the proper process and the information we find helpful for debugging. exiting.'
                                    Dec 1 14:42:24	php-fpm	399	/status_interfaces.php: Resyncing OpenVPN instances for interface WAN.
                                    Dec 1 14:42:24	check_reload_status	439	Reloading filter
                                    Dec 1 14:42:24	php-fpm	399	/status_interfaces.php: Gateway, none 'available' for inet, use the first one configured. 'WAN_DHCP'
                                    Dec 1 14:42:24	php-fpm	399	/status_interfaces.php: The command '/sbin/route -n6 get 'default' 2>/dev/null | /usr/bin/egrep 'flags: <.*PROTO.*>'' returned exit code '1', the output was ''
                                    Dec 1 14:42:24	check_reload_status	439	Starting packages
                                    Dec 1 14:42:25	php-fpm	43555	/rc.start_packages: Restarting/Starting all packages.
                                    Dec 1 14:43:43	kernel		igc0: link state changed to DOWN
                                    Dec 1 14:43:43	check_reload_status	439	Linkup starting igc0
                                    Dec 1 14:43:44	php-fpm	43555	/rc.linkup: Hotplug event detected for WAN(wan) dynamic IP address (4: dhcp)
                                    Dec 1 14:43:44	php-fpm	43555	/rc.linkup: DEVD Ethernet detached event for wan
                                    Dec 1 14:43:44	check_reload_status	439	Reloading filter
                                    Dec 1 14:43:44	rc.gateway_alarm	6428	>>> Gateway alarm: WAN_DHCP (Addr:192.121.XXX.1 Alarm:down RTT:0ms RTTsd:0ms Loss:100%)
                                    Dec 1 14:43:44	check_reload_status	439	updating dyndns WAN_DHCP
                                    Dec 1 14:43:44	check_reload_status	439	Restarting IPsec tunnels
                                    Dec 1 14:43:44	check_reload_status	439	Restarting OpenVPN tunnels/interfaces
                                    Dec 1 14:43:44	check_reload_status	439	Reloading filter
                                    Dec 1 14:43:45	php-fpm	400	/rc.openvpn: Gateway, none 'available' for inet, use the first one configured. 'WAN_DHCP'
                                    Dec 1 14:43:45	php-fpm	400	/rc.openvpn: The command '/sbin/route -n6 get 'default' 2>/dev/null | /usr/bin/egrep 'flags: <.*PROTO.*>'' returned exit code '1', the output was ''
                                    Dec 1 14:43:47	check_reload_status	439	Linkup starting igc0
                                    Dec 1 14:43:47	kernel		igc0: link state changed to UP
                                    Dec 1 14:43:48	php-fpm	400	/rc.linkup: Hotplug event detected for WAN(wan) dynamic IP address (4: dhcp)
                                    Dec 1 14:43:48	php-fpm	400	/rc.linkup: DEVD Ethernet attached event for wan
                                    Dec 1 14:43:48	php-fpm	400	/rc.linkup: HOTPLUG: Configuring interface wan
                                    Dec 1 14:43:48	check_reload_status	439	rc.newwanip starting igc0
                                    Dec 1 14:43:48	php-fpm	400	/rc.linkup: Gateway, none 'available' for inet, use the first one configured. 'WAN_DHCP'
                                    Dec 1 14:43:48	php-fpm	400	/rc.linkup: The command '/sbin/route -n6 get 'default' 2>/dev/null | /usr/bin/egrep 'flags: <.*PROTO.*>'' returned exit code '1', the output was ''
                                    Dec 1 14:43:48	check_reload_status	439	Restarting IPsec tunnels
                                    Dec 1 14:43:48	check_reload_status	439	updating dyndns wan
                                    Dec 1 14:43:48	check_reload_status	439	Reloading filter
                                    Dec 1 14:43:49	php-fpm	399	/rc.newwanip: rc.newwanip: Info: starting on igc0.
                                    Dec 1 14:43:49	php-fpm	399	/rc.newwanip: rc.newwanip: on (IP address: 192.121.XXX.95) (interface: WAN[wan]) (real interface: igc0).
                                    Dec 1 14:43:50	php-fpm	399	/rc.newwanip: Removing static route for monitor 8.8.8.8 and adding a new route through 192.121.XXX.1
                                    Dec 1 14:43:50	php-fpm	399	/rc.newwanip: Gateway, NONE AVAILABLE
                                    Dec 1 14:43:50	php-fpm	399	/rc.newwanip: The command '/sbin/route -n6 get 'default' 2>/dev/null | /usr/bin/egrep 'flags: <.*PROTO.*>'' returned exit code '1', the output was ''
                                    Dec 1 14:43:50	php-fpm	399	/rc.newwanip: IP Address has changed, killing states on former IP Address 0.0.0.0.
                                    Dec 1 14:43:50	php-fpm	399	/rc.newwanip: Resyncing OpenVPN instances for interface WAN.
                                    Dec 1 14:43:50	php-fpm	399	/rc.newwanip: Creating rrd update script
                                    Dec 1 14:43:52	php-fpm	399	/rc.newwanip: pfSense package system has detected an IP change or dynamic WAN reconnection - 0.0.0.0 -> 192.121.XXX.95 - Restarting packages.
                                    Dec 1 14:43:52	check_reload_status	439	Starting packages
                                    Dec 1 14:43:52	check_reload_status	439	Reloading filter
                                    Dec 1 14:43:54	php-fpm	400	/rc.start_packages: Restarting/Starting all packages.
                                    Dec 1 14:44:48	php-fpm	43555	/diag_reboot.php: Stopping all packages.
                                    Dec 1 14:44:51	reboot	10265	rebooted by root
                                    Dec 1 14:44:51	syslogd		exiting on signal 15
                                    Dec 1 14:45:34	syslogd		kernel boot file is /boot/kernel/kernel
                                    Dec 1 14:45:34	kernel		---<<BOOT>>---
                                    Dec 1 14:45:34	kernel		igc0: <Intel(R) Ethernet Controller I225-V> mem 0x50a00000-0x50afffff,0x50b00000-0x50b03fff at device 0.0 on pci2
                                    Dec 1 14:45:34	kernel		igc0: Using 1024 TX descriptors and 1024 RX descriptors
                                    Dec 1 14:45:34	kernel		igc0: Using 2 RX queues 2 TX queues
                                    Dec 1 14:45:34	kernel		igc0: Using MSI-X interrupts with 3 vectors
                                    Dec 1 14:45:34	kernel		igc0: Ethernet address: 60:be:b4:02:e3:42
                                    Dec 1 14:45:34	kernel		igc0: netmap queues/slots: TX 2/1024, RX 2/1024
                                    Dec 1 14:45:34	kernel		igc1: <Intel(R) Ethernet Controller I225-V> mem 0x50800000-0x508fffff,0x50900000-0x50903fff at device 0.0 on pci3
                                    Dec 1 14:45:34	kernel		igc1: Using 1024 TX descriptors and 1024 RX descriptors
                                    Dec 1 14:45:34	kernel		igc1: Using 2 RX queues 2 TX queues
                                    Dec 1 14:45:34	kernel		igc1: Using MSI-X interrupts with 3 vectors
                                    Dec 1 14:45:34	kernel		igc1: Ethernet address: 60:be:b4:02:e3:43
                                    Dec 1 14:45:34	kernel		igc1: netmap queues/slots: TX 2/1024, RX 2/1024
                                    Dec 1 14:45:34	kernel		igc2: <Intel(R) Ethernet Controller I225-V> mem 0x50600000-0x506fffff,0x50700000-0x50703fff at device 0.0 on pci4
                                    Dec 1 14:45:34	kernel		igc2: Using 1024 TX descriptors and 1024 RX descriptors
                                    Dec 1 14:45:34	kernel		igc2: Using 2 RX queues 2 TX queues
                                    Dec 1 14:45:34	kernel		igc2: Using MSI-X interrupts with 3 vectors
                                    Dec 1 14:45:34	kernel		igc2: Ethernet address: 60:be:b4:02:e3:44
                                    Dec 1 14:45:34	kernel		igc2: netmap queues/slots: TX 2/1024, RX 2/1024
                                    Dec 1 14:45:34	kernel		igc3: <Intel(R) Ethernet Controller I225-V> mem 0x50400000-0x504fffff,0x50500000-0x50503fff at device 0.0 on pci5
                                    Dec 1 14:45:34	kernel		igc3: Using 1024 TX descriptors and 1024 RX descriptors
                                    Dec 1 14:45:34	kernel		igc3: Using 2 RX queues 2 TX queues
                                    Dec 1 14:45:34	kernel		igc3: Using MSI-X interrupts with 3 vectors
                                    Dec 1 14:45:34	kernel		igc3: Ethernet address: 60:be:b4:02:e3:45
                                    Dec 1 14:45:34	kernel		igc3: netmap queues/slots: TX 2/1024, RX 2/1024
                                    Dec 1 14:45:34	kernel		lo0: link state changed to UP
                                    Dec 1 14:45:38	check_reload_status	439	Linkup starting igc0
                                    Dec 1 14:45:38	kernel		igc0: link state changed to UP
                                    Dec 1 14:45:38	check_reload_status	439	rc.newwanip starting igc0
                                    Dec 1 14:45:38	php-cgi	474	rc.bootup: Resyncing OpenVPN instances.
                                    Dec 1 14:45:39	kernel		pflog0: promiscuous mode enabled
                                    Dec 1 14:45:39	php-cgi	474	rc.bootup: Removing static route for monitor 8.8.8.8 and adding a new route through 192.121.XXX.1
                                    Dec 1 14:45:39	kernel		.done.
                                    Dec 1 14:45:39	kernel		done.
                                    Dec 1 14:45:39	php-cgi	474	rc.bootup: Gateway, NONE AVAILABLE
                                    Dec 1 14:45:39	php-cgi	474	rc.bootup: Default gateway setting Interface WAN_DHCP Gateway as default.
                                    Dec 1 14:45:39	php-cgi	474	rc.bootup: The command '/sbin/route -n6 get 'default' 2>/dev/null | /usr/bin/egrep 'flags: <.*PROTO.*>'' returned exit code '1', the output was ''
                                    Dec 1 14:45:39	php-fpm	399	/rc.newwanip: rc.newwanip: Info: starting on igc0.
                                    Dec 1 14:45:39	kernel		done.
                                    Dec 1 14:45:39	php-fpm	399	/rc.newwanip: rc.newwanip: on (IP address: 192.121.XXX.95) (interface: WAN[wan]) (real interface: igc0).
                                    Dec 1 14:45:39	php-fpm	399	/rc.newwanip: Removing static route for monitor 8.8.8.8 and adding a new route through 192.121.XXX.1
                                    Dec 1 14:45:39	php-cgi	474	rc.bootup: sync unbound done.
                                    Dec 1 14:45:39	kernel		done.
                                    Dec 1 14:45:39	kernel		done.
                                    Dec 1 14:45:42	rc.gateway_alarm	86534	>>> Gateway alarm: WAN_DHCP (Addr:8.8.8.8 Alarm:1 RTT:7.380ms RTTsd:0ms Loss:50%)
                                    Dec 1 14:45:42	check_reload_status	439	updating dyndns WAN_DHCP
                                    Dec 1 14:45:42	check_reload_status	439	Restarting IPsec tunnels
                                    Dec 1 14:45:42	check_reload_status	439	Restarting OpenVPN tunnels/interfaces
                                    Dec 1 14:45:42	check_reload_status	439	Reloading filter
                                    Dec 1 14:45:43	check_reload_status	439	Linkup starting igc1
                                    Dec 1 14:45:43	kernel		igc1: link state changed to UP
                                    Dec 1 14:45:44	php-fpm	400	/rc.linkup: Ignoring link event during boot sequence.
                                    Dec 1 14:46:10	php-cgi	474	rc.bootup: NTPD is starting up.
                                    Dec 1 14:46:10	kernel		done.
                                    Dec 1 14:46:11	kernel		done.
                                    Dec 1 14:46:11	check_reload_status	439	Updating all dyndns
                                    Dec 1 14:46:11	php-cgi	474	rc.bootup: The command '/usr/local/sbin/strongswanrc stop' returned exit code '1', the output was 'strongswan not running? (check /var/run/daemon-charon.pid).'
                                    Dec 1 14:46:11	kernel		.done.
                                    Dec 1 14:46:17	php-fpm	400	/rc.start_packages: Restarting/Starting all packages.
                                    Dec 1 14:46:17	root	96391	Bootup complete
                                    
                                    J 1 Reply Last reply Reply Quote 0
                                    • J
                                      jrey @AcidSleeper
                                      last edited by

                                      @AcidSleeper

                                      The answer has to be right there, but I'm not spotting it.

                                      Reviewing everything you have provided, and just noticed another rule, that is not out of box on the LAN tab. for the IPv4 you have * (any) for source, out of box this would be "LAN subnets" like the IPv6 rule below it. Should not make a difference (but I didn't test it) so more just an observation at this point.

                                      as it sits right now, your WAN IP is 192.121.xx.95 and the gateway should be 192.121.x.1

                                      from the Diagnostics / Ping page can you ping both of those and get a response?

                                      A 1 Reply Last reply Reply Quote 0
                                      • A
                                        AcidSleeper @jrey
                                        last edited by

                                        @jrey I change the rule as you requested.

                                        I will try and ping theese ip tomorrow. The whole family is using the Internet as the Asus-router is plugged in the Wan-port of the mediaconverter right now.

                                        I will return tomorrow! Thanks for all the troubleshooting so far! 👍

                                        J 1 Reply Last reply Reply Quote 0
                                        • J
                                          jrey @AcidSleeper
                                          last edited by

                                          @AcidSleeper

                                          Of course - no problem.

                                          What other packages if any do you have installed and running?

                                          After a reboot any services showing as not running?

                                          J 1 Reply Last reply Reply Quote 0
                                          • J
                                            jrey @jrey
                                            last edited by

                                            @AcidSleeper

                                            My test machine is a virtual, so I can virtually mess with it.

                                            so the system is currently running and an I disconnect the WAN Cable.
                                            Screen Shot 2023-12-01 at 2.42.44 PM.png

                                            Note the system does not say OffLine -- the gateway just goes Pending and Unknown -what I'd expect ..

                                            The interface is autoselect. (should be)

                                            virtually plug it back in and it instantly negotiates the connection.

                                            Screen Shot 2023-12-01 at 2.43.42 PM.png

                                            are you using the same cable when going from
                                            mc <-> asus
                                            as you do when going from
                                            mc <-> pf
                                            if it is the same cable that's fine, but if different (and even if not) are you getting the same negotiated speed/duplex on both devices (asus and pf)
                                            do you need to restart the MC (or should you?) or just swapping the cable?

                                            curiosity questions

                                            A 1 Reply Last reply Reply Quote 0
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