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    Netgate 1100 update from 23.05.1 to 23.09

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
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    • O Offline
      oldnetguy
      last edited by

      Using the web GUI on my Netgate 1100, I ran the update from 23.05.1 to 23.09. Per the GUI, the Netgate 1100 is still running 23.05.1. (While running the pfsense update, I monitor the progress and did not notice anything unusual.)

      After the restart, I encountered this on the GUI - "Netgate pfSense Plus has detected a crash report or programming bug. Click here for more information."

      I downloaded the php error log file which has multiple lines with the same content:
      [01-Dec-2023 00:29:40 UTC] PHP Warning: PHP Startup: Unable to load dynamic library 'intl.so' (tried: /usr/local/lib/php/20220829/intl.so (Shared object "libicuio.so.72" not found, required by "intl.so"), /usr/local/lib/php/20220829/intl.so.so (Cannot open "/usr/local/lib/php/20220829/intl.so.so")) in Unknown on line 0

      I checked the system log and noticed this:
      Nov 30 16:29:51 kernel pid 539 (pkg-static), jid 0, uid 0, was killed: failed to reclaim memory

      Any ideas on how to proceed toward 23.09 would be appreciated. BTW, pfSense on Netgate has been great for me over several years (since 2016?).

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      • S Offline
        SteveITS Rebel Alliance @oldnetguy
        last edited by

        @oldnetguy Sounds low on memory. Do you have any packages installed? If so per the upgrade guide uninstall and reinstall after upgrading.

        Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
        When upgrading, allow 10-15 minutes to reboot, or more depending on packages, and device or disk speed.
        Upvote 👍 helpful posts!

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        • stephenw10S Offline
          stephenw10 Netgate Administrator
          last edited by

          We've seen this a few times and most have been able to complete the upgrade by running at the command line: pkg-static upgrade and then agreeing to the offered updates. Do that at the real command line not via the gui command prompt.
          Be sure to have a backup of the config file though in case you have to reinstall.

          Steve

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          • O Offline
            oldnetguy
            last edited by

            @stephenw10 When write "using the real command prompt," please clarify that for me. Use the console interface? That I have done before.

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            • O Offline
              oldnetguy
              last edited by

              @oldnetguy said in Netgate 1100 update from 23.05.1 to 23.09:

              When write "using the real command prompt," please clarify that for me. Use the console interface? That I have done before.

              When write "at the real command line," please clarify that for me. Use the console interface? That I have done before.

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              • stephenw10S Offline
                stephenw10 Netgate Administrator
                last edited by

                Either at the serial console directly or via SSH.

                Not using the webgui 'command prompt' because it only returns when a commmand completes and shows nothing if it hangs.

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