Problem Upgrading 7100 :(

[pdsgomes]

I tried to upgrade my 7100 from 23.05.01 to 23.09, the upgrade window says failed, now the unit won't boot.

Connecting on console it says:

Booting from Hark Disk ... harddrive_index=0
No /boot/loader

FreeBSD/x86 boot
Default: 0:ad(0,a)/boot/kernel/kernel
boot:
No /boot/kernel/kernel

[stephenw10]

Was it installed as UFS or ZFS?

Were there any errors during the upgrade other than the eventual fail report?

[pdsgomes]

@stephenw10 I dont know if it is UFS ou ZFS :( sorry

No errors were shown, just upgrade failed under the upgrade option on web gui

[stephenw10]

Well the fastest way back from there is going to be re-install and restore the config. Open a ticket with us to get the recovery image:
https://www.netgate.com/tac-support-request

Steve

[pdsgomes]

@stephenw10 Problem solved, just re-installed latest version and import the backup file, all good

[mikey_s]

A 7100 unit has come available, am I right that these are now EOL and won't be getting future upgrades.

[stephenw10]

No, they will see updates for at least until 2024-12-14. See: https://www.netgate.com/support/product-lifecycle

But probably longer since they are x86 so should be supported without significant effort on any future build.

Steve

[mikey_s]

@stephenw10

Many thanks, will review further. It’s up for a fairly decent price.