Upgrade not avaliable VIA gui, shell reports: ERROR: It was not possible to indentify which pfSense Kernel is installed

dwpace

Hello everyone, I've been having some difficulties with updating pfsense. I am currently running 2.4.5-RELEASE-p1 on a HVM through Xen Hypervisor.

The GUI says, unable to check for updates, and I see that there are no branches available. I checked out the forums here and noticed some similar issues posted, but without any clear resolution.

Some troubleshooting steps I have done per discussions posted here:

NMAP to acb.netgate.com shows ports 80,443,3389 are available. (Our ORG blocks ping and tracert)
Commands below shows no output

pkg info
pkg update
pkg upgrade

pfSense-upgrade -d reads, "ERROR: It was not possible to identify which pfSense kernel is installed"
Checked that WAN gateway in system->routing is configured properly
Checked that DNS servers are configured properly

It's worth noting that the system is working in every other aspect, only updating appears to be giving complications. I can reach the LAN and devices on natted subnets are able to reach outside AS as firewall permits. I understand that I could potentially stand up a new instance of Pfsense using a fresh install and importing the existing config, but I hope to do that as a last case. Thanks!

Gertjan

@dwpace

Save yourself time and effort, gain on security.
Get yourself a fresh copy of pfSense.
You'll be skipping a lot of versions, as it's "2.7.2" now.

So. get the ISO.
In the current VM, export the config.xml file.
Shut down the VM.
Get a new VM, assign interfaces, have it boot from the ISO, and as soon as it starts and the GUI is usable, import the saved config.xml.
Let it 'cook' for a while (it will installed packages, if you had any).
Do a reboot when done.

Now, visit all the screens, check settings, take your time. You probably have same catch up to do.

@dwpace said in Upgrade not avaliable VIA gui, shell reports: ERROR: It was not possible to indentify which pfSense Kernel is installed:

but without any clear resolution

There's one, and its universal : don't stay on old versions very long, as pfSense isn't your coffee machine that isn't connected to the "dangerous" internet.

The forum is loaded with "how to get from "2.7.1 to 2.7.2" or, for that matter, how to get "2.4.5 to 2.4.5-P1" - look way back in the past forum history.
The "how to get from 2.4.5 to 2.7.2" : congratulation : you're the first That's new territory.