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    Failed upgrade 23.05.1 => 23.09.1

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
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    • M
      mikej47 @mikej47
      last edited by mikej47

      @mikej47
      I just realized the dashboard widget shows that I am still running 23.0.5.1 and 23.09.1 is available. When I click the download button I am told the Current Base System is 23.09.1, Latest Base System 23.09.1, Status: Up to date.
      Not sure why the information is different.ss 1.png
      ss 2.png

      1 Reply Last reply Reply Quote 0
      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        It has partially upgraded and aborted the process for some reason.

        Try running: pkg-static info -x pfSense

        To see what pkgs you have currently.

        In most cases you should be able complete the upgrade by running: pkg-static upgrade and then agreeing to the available upgrades. Do that at the command line not via the gui.

        Be sure to have a backup of the config in case you do need to reinstall though.

        M 1 Reply Last reply Reply Quote 0
        • M
          mikej47 @stephenw10
          last edited by

          @stephenw10 I am having other odd issues. Via SSH I with the "admin" account the credentials will not be accepted even though they work with the gui. When I try to reboot the device via the gui the device never reboots.
          To gain access to the device via SSH I had to create a new account and add it to the "admins" group.
          The CLI via the console port seems to be locked up as well.
          When I try to reboot or halt from SSH I receive "Operation not permitted".
          Below is the output from pkg-static info -x pfSense and then the error I receive from pkg-static upgrade.
          I am not sure of the best way to proceed here.
          I have a image from TAC of 23.05.1 and 23.09.1. If I need to reload which version should I reload the device to.
          Also, the backup I have is from the state the firewall is in right now. I don't know if it can be restored to only one of these version or both?
          Ideally I would like to get this device back to normal without a reload of the OS image.
          Thank you for your assistance.
          pkg-sta tic info -x pfSense
          pfSense-23.05.1
          pfSense-Status_Monitoring-php82-1.8_3
          pfSense-base-23.09.1
          pfSense-boot-23.09.1
          pfSense-composer-deps-0.1
          pfSense-default-config-serial-23.05.1
          pfSense-kernel-pfSense-3100-23.09.1
          pfSense-pkg-aws-wizard-0.10
          pfSense-pkg-ipsec-profile-wizard-1.1_1
          pfSense-pkg-openvpn-client-export-1.9_1
          pfSense-pkg-pfBlockerNG-devel-3.2.0_6
          pfSense-repo-23.09.1
          pfSense-repoc-20230912
          pfSense-u-boot-3100-20210930_1
          pfSense-u-boot-env-20230123
          pfSense-upgrade-1.2.1
          php82-pfSense-module-0.95
          [23.05.1-RELEASE][mjnew@BLAIRMOOR-FW1.blairmoor.localdomain]/home/mjnew:
          Message from syslogd@BLAIRMOOR-FW1 at Dec 13 13:50:24 ...
          php-fpm[26501]: /index.php: Successful login for user 'admin' from: 192.168.5.10 (Local Database)

          [23.05.1-RELEASE][mjnew@BLAIRMOOR-FW1.blairmoor.localdomain]/home/mjnew: pkg-static upgrade
          pkg-static: Insufficient privilege to upgrade packages

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          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            OK, so you can see it's partially upgraded. Some packages are at 23.09.1, some are still at 2305.1.

            You need to run that pkg upgrade command as admin/root. You should be able to complete the upgrade that way but be sure to have a backup of the config.

            Steve

            M 1 Reply Last reply Reply Quote 0
            • M
              mikej47 @stephenw10
              last edited by

              @stephenw10 Hi, the upgrade wouldn’t work so I tried the restore with a flash drive and my appliance now won’t boot after what looked like a successful restore.

              I get
              -sh: /etc/rc.initial: not found
              Getty repeating too quickly on port /dev/ttyu0, sleeping 30 secs

              Please help..

              M 1 Reply Last reply Reply Quote 0
              • M
                mikej47 @mikej47
                last edited by

                @mikej47 Sorry for the panic. I had to select drive ada0 instead of mmcsd0. The appliance is now bootable and my configuration restore seems to have been a success!

                1 Reply Last reply Reply Quote 1
                • S
                  scruzuser
                  last edited by scruzuser

                  @stephenw10 I'm stuck in, sort of, the same boat. System shows 23.05.1 installed, but won't upgrade to 23.09.1. When I run pkg-static upgrade, I get error message:

                  pkg-static: Unable to open '/usr/local/etc/pkg/repos//pfSense.conf':No such file or directory
                  No active remote repositories configured.

                  Looking further:

                  % ls -l /usr/local/etc/pkg/repos//pfSense.conf
                  lrwxr-xr-x 1 root wheel 60 Nov 6 08:16 /usr/local/etc/pkg/repos//pfSense.conf -> /usr/local/etc/pfSense/pkg/repos/pfSense-repo-23_09_rel.conf
                  % ls -l /usr/local/etc/pfSense/pkg/repos
                  total 31
                  -rw-r--r-- 1 root wheel 2057 Dec 16 11:59 pfSense-repo-23_09_1_rel-cert.pem
                  -rw-r--r-- 1 root wheel 3243 Dec 16 11:59 pfSense-repo-23_09_1_rel-key.pem
                  -rw-r--r-- 1 root wheel 16 Dec 16 11:59 pfSense-repo-23_09_1_rel.abi
                  -rw-r--r-- 1 root wheel 17 Dec 16 11:59 pfSense-repo-23_09_1_rel.altabi
                  -rw-r--r-- 1 root wheel 512 Dec 16 11:59 pfSense-repo-23_09_1_rel.conf
                  -rw-r--r-- 1 root wheel 32 Dec 16 11:59 pfSense-repo-23_09_1_rel.descr
                  -rw-r--r-- 1 root wheel 11 Dec 16 11:59 pfSense-repo-23_09_1_rel.name
                  -rw-r--r-- 1 root wheel 2057 Dec 16 11:59 pfSense-repo-stable-point-cert.pem
                  -rw-r--r-- 1 root wheel 3243 Dec 16 11:59 pfSense-repo-stable-point-key.pem
                  -rw-r--r-- 1 root wheel 16 Dec 16 11:59 pfSense-repo-stable-point.abi
                  -rw-r--r-- 1 root wheel 17 Dec 16 11:59 pfSense-repo-stable-point.altabi
                  -rw-r--r-- 1 root wheel 512 Dec 16 11:59 pfSense-repo-stable-point.conf
                  -rw-r--r-- 1 root wheel 31 Dec 16 11:59 pfSense-repo-stable-point.descr
                  -rw-r--r-- 1 root wheel 12 Dec 16 11:59 pfSense-repo-stable-point.name

                  No 23_09_rel.conf file. Just 23_09_1_rel.conf. I'm hesitant to change the links w/o guidance. Sooo, any guidance available? Thank you very much.

                  stephenw10S 1 Reply Last reply Reply Quote 0
                  • stephenw10S
                    stephenw10 Netgate Administrator @scruzuser
                    last edited by

                    @scruzuser said in Failed upgrade 23.05.1 => 23.09.1:

                    pkg-static: Unable to open '/usr/local/etc/pkg/repos//pfSense.conf':No such file or directory

                    Try resaving the update branch in Sys > Update > Update Settings

                    S 1 Reply Last reply Reply Quote 0
                    • S
                      scruzuser @stephenw10
                      last edited by

                      @stephenw10 That fixed the issue. Screen now shows:

                      b9c1ee96-ecc0-4989-9cc1-a2869c79f947-image.png

                      And pkg-static upgrade shows it will "do a lot".
                      Unfortunately, I can't do the upgrade tonight, system is in use, have to schedule an update time.
                      Thank you for the guidance.

                      S 1 Reply Last reply Reply Quote 1
                      • S
                        scruzuser @scruzuser
                        last edited by

                        Today's update. I tried doing the upgrade this morning, but ended up with libssl.so.30 not found messages.
                        Found the forum posting https://forum.netgate.com/topic/183088/error-libssl-so-30-not-found-when-installing-package/12
                        but sadly I am stuck again.
                        The /usr/local/letc/pkg/repos/pfSense.conf file no longer gets created as it did with your prior advice, but there is lots more wrong now with the system after trying the pkg-static update.
                        Sad for me.

                        stephenw10S 1 Reply Last reply Reply Quote 0
                        • stephenw10S
                          stephenw10 Netgate Administrator @scruzuser
                          last edited by

                          pkg-static update only updates the available packages. The only thing that could get upgraded there is pkg itself. That can show that libssl error but not for pkg-static which is what pfSense upgrade uses.

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