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    Kernel Panic in 2.7.0

    Scheduled Pinned Locked Moved General pfSense Questions
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    • stephenw10S
      stephenw10 Netgate Administrator
      last edited by

      Ok, so those crashes all appear to be in memory management. I would run a few cycles of memtest to be sure it's not bad RAM.

      Try running pfSense-upgrade -d to get more debug output.

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      • P
        pfsss @stephenw10
        last edited by

        @stephenw10 said in Kernel Panic in 2.7.0:

        I would run a few cycles of memtest to be sure it's not bad RAM

        thanks for replying. how to do memtest, is there a simple instruction to run memtest? thanks!

        after running the command pfsense-upgrade -d the output information is as follows:
        ~~ERROR: It was not possible to determine pkg remote version

        Updating repositories metadata...
        Updating pfSense-core repository catalogue...
        pkg-static: An error occured while fetching package
        pkg-static: An error occured while fetching package
        repository pfSense-core has no meta file, using default settings
        pkg-static: An error occured while fetching package
        pkg-static: An error occured while fetching package
        Unable to update repository pfSense-core
        Updating pfSense repository catalogue...
        pkg-static: An error occured while fetching package
        pkg-static: An error occured while fetching package
        repository pfSense has no meta file, using default settings
        pkg-static: An error occured while fetching package
        pkg-static: An error occured while fetching package
        Unable to update repository pfSense
        Error updating repositories!
        ERROR: It was not possible to determine pfSense-upgrade remote version
        ERROR: It was not possible to determine pfSense-upgrade remote version
        Upgrading pfSense-upgrade...
        Updating pfSense-core repository catalogue...
        pkg-static: An error occured while fetching package
        pkg-static: An error occured while fetching package
        repository pfSense-core has no meta file, using default settings
        pkg-static: An error occured while fetching package
        pkg-static: An error occured while fetching package
        Unable to update repository pfSense-core
        Updating pfSense repository catalogue...
        pkg-static: An error occured while fetching package
        pkg-static: An error occured while fetching package
        repository pfSense has no meta file, using default settings
        pkg-static: An error occured while fetching package
        pkg-static: An error occured while fetching package
        Unable to update repository pfSense
        Error updating repositories!~~

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        • P
          pfsss @pfsss
          last edited by

          @pfsss

          ERROR: It was not possible to determine pkg remote version
>>> Updating repositories metadata...
Updating pfSense-core repository catalogue...
pkg-static: An error occured while fetching package
pkg-static: An error occured while fetching package
repository pfSense-core has no meta file, using default settings
pkg-static: An error occured while fetching package
pkg-static: An error occured while fetching package
Unable to update repository pfSense-core
Updating pfSense repository catalogue...
pkg-static: An error occured while fetching package
pkg-static: An error occured while fetching package
repository pfSense has no meta file, using default settings
pkg-static: An error occured while fetching package
pkg-static: An error occured while fetching package
Unable to update repository pfSense
Error updating repositories!
ERROR: It was not possible to determine pfSense-upgrade remote version
ERROR: It was not possible to determine pfSense-upgrade remote version
>>> Upgrading pfSense-upgrade...
Updating pfSense-core repository catalogue...
pkg-static: An error occured while fetching package
pkg-static: An error occured while fetching package
repository pfSense-core has no meta file, using default settings
pkg-static: An error occured while fetching package
pkg-static: An error occured while fetching package
Unable to update repository pfSense-core
Updating pfSense repository catalogue...
pkg-static: An error occured while fetching package
pkg-static: An error occured while fetching package
repository pfSense has no meta file, using default settings
pkg-static: An error occured while fetching package
pkg-static: An error occured while fetching package
Unable to update repository pfSense
Error updating repositories!
          hecsaH 1 Reply Last reply Reply Quote 0
          • hecsaH
            hecsa @pfsss
            last edited by

            @pfsss
            Hi,
            From the command line are you able to ping outside sites by name, for example to www.yahoo.com, or some known site? Looks like you don't have access to internet.
            Thanks, and best regards,
            HeCSa.

            P 1 Reply Last reply Reply Quote 0
            • P
              pfsss @hecsa
              last edited by

              @hecsa hi
              I ping yahoo.com using ping -c 5 yahoo.com , the output is

              PING6(56=40+8+8 bytes) 2***************4 --> 2001:4998:24:120d::1:1
16 bytes from 2001:4998:24:120d::1:1, icmp_seq=0 hlim=46 time=263.204 ms
16 bytes from 2001:4998:24:120d::1:1, icmp_seq=1 hlim=47 time=263.954 ms
16 bytes from 2001:4998:24:120d::1:1, icmp_seq=2 hlim=47 time=261.079 ms
16 bytes from 2001:4998:24:120d::1:1, icmp_seq=3 hlim=46 time=259.364 ms
16 bytes from 2001:4998:24:120d::1:1, icmp_seq=4 hlim=47 time=257.564 ms

--- yahoo.com ping6 statistics ---
5 packets transmitted, 5 packets received, 0.0% packet loss
round-trip min/avg/max/std-dev = 257.564/261.033/263.954/2.369 ms

              it seems not the network problem~~

              hecsaH 1 Reply Last reply Reply Quote 0
              • hecsaH
                hecsa @pfsss
                last edited by hecsa

                @pfsss
                Hi,
                Take a look at this thread, looks something like what you are experiencing: https://forum.netgate.com/topic/121783/solved-update-2-3-4-to-2-4-failed-unable-to-check-for-updates/3
                Thanks, and best regards,
                HeCSa.

                P 1 Reply Last reply Reply Quote 0
                • P
                  pfsss @hecsa
                  last edited by

                  @hecsa I tried to ls -al /var/pkg/cache there is no such directory..

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                  • stephenw10S
                    stephenw10 Netgate Administrator
                    last edited by

                    Try: pkg-static -d update

                    That should give a more useful error.

                    1 Reply Last reply Reply Quote 1
                    • stephenw10S
                      stephenw10 Netgate Administrator
                      last edited by

                      You probably need to run: certctl rehash

                      P H 2 Replies Last reply Reply Quote 1
                      • P
                        pfsss @stephenw10
                        last edited by

                        @stephenw10 hi
                        after running command certctl rehash and png-static -d update I get the following hints

                        Newer FreeBSD version for package xxd:
To ignore this error set IGNORE_OSVERSION=yes
- package: 1400094
- running kernel: 1400085
Ignore the mismatch and continue? [y/N]: pkg-static: repository pfSense contains packages for wrong OS version: FreeBSD:14:amd64
Processing entries... done
Unable to update repository pfSense
Error updating repositories!

                        I think it is close to the right way

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                        • stephenw10S
                          stephenw10 Netgate Administrator
                          last edited by

                          Yes, it must be seeing the pkgs to be able to throw that error so try to upgrade again.

                          P 1 Reply Last reply Reply Quote 0
                          • P
                            pfsss @stephenw10
                            last edited by

                            @stephenw10
                            ok, I'm upgrading the system now. I wonder whether upgrading the system affects the packages I've installed. I have a Wireguard package installed in the 2.7.0 version os, after upgrading, it should be ok or I will reconfigured it? thanks~

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                            • stephenw10S
                              stephenw10 Netgate Administrator
                              last edited by

                              Should be fine. The packages will be upgraded and the config retained.

                              P 3 Replies Last reply Reply Quote 0
                              • P
                                pfsss @stephenw10
                                last edited by

                                @stephenw10
                                as your previous replys, how to do memtest, is there a simple instruction to run memtest? thanks

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                                • P
                                  pfsss @stephenw10
                                  last edited by

                                  @stephenw10 thanks to your guide, I've upgrade my os to 2.7.2 successfully! I'll watch whether the crash occurs again.

                                  1 Reply Last reply Reply Quote 1
                                  • P
                                    pfsss @stephenw10
                                    last edited by

                                    @stephenw10 sadly, the gateway crashes again few hours after upgrade. the crash information is

                                    Fatal trap 12: page fault while in kernel mode
cpuid = 2; apic id = 04
fault virtual address	= 0xfffffe00483bdc90
fault code		= supervisor write data, page not present
instruction pointer	= 0x20:0xffffffff81159b45
stack pointer	        = 0x28:0xfffffe00862abc08
frame pointer	        = 0x28:0xfffffe00862abc10
code segment		= base 0x0, limit 0xfffff, type 0x1b
			= DPL 0, pres 1, long 1, def32 0, gran 1
processor eflags	= interrupt enabled, resume, IOPL = 0
current process		= 54985 (netstat)
rdi: ffffffff830dbf00 rsi: fffffe00083bdc20 rdx: 0000000000000001
rcx: 0000000005010018  r8: ffffffff830dbf28  r9: 0000000005ff0008
rax: fffffe0001611c50 rbx: fffffe00483bdc90 rbp: fffffe00862abc10
r10: fffffe00483bdc90 r11: fffffe00483bdc88 r12: ffffffff830dbf00
r13: fffffe00098fd400 r14: 0000000000000001 r15: 0000000000000006
trap number		= 12
panic: page fault
cpuid = 2
time = 1704523671
KDB: enter: panic

                                    bt is

                                    db:0:kdb.enter.default>  bt
Tracing pid 54985 tid 100246 td 0xfffffe006cc34020
kdb_enter() at kdb_enter+0x32/frame 0xfffffe00862ab8e0
vpanic() at vpanic+0x163/frame 0xfffffe00862aba10
panic() at panic+0x43/frame 0xfffffe00862aba70
trap_fatal() at trap_fatal+0x40c/frame 0xfffffe00862abad0
trap_pfault() at trap_pfault+0x4f/frame 0xfffffe00862abb30
calltrap() at calltrap+0x8/frame 0xfffffe00862abb30
--- trap 0xc, rip = 0xffffffff81159b45, rsp = 0xfffffe00862abc08, rbp = 0xfffffe00862abc10 ---
vm_pqbatch_process_page() at vm_pqbatch_process_page+0xb5/frame 0xfffffe00862abc10
vm_page_pqbatch_submit() at vm_page_pqbatch_submit+0x200/frame 0xfffffe00862abc60
vm_page_free_prep() at vm_page_free_prep+0x9c/frame 0xfffffe00862abc80
vm_page_free_toq() at vm_page_free_toq+0x12/frame 0xfffffe00862abcb0
vm_object_terminate() at vm_object_terminate+0x11a/frame 0xfffffe00862abcd0
vm_object_deallocate() at vm_object_deallocate+0x1af/frame 0xfffffe00862abd10
vm_map_process_deferred() at vm_map_process_deferred+0x92/frame 0xfffffe00862abd30
vm_map_remove() at vm_map_remove+0xff/frame 0xfffffe00862abd60
vmspace_exit() at vmspace_exit+0xab/frame 0xfffffe00862abd90
exit1() at exit1+0x53a/frame 0xfffffe00862abdf0
sys_exit() at sys_exit+0xd/frame 0xfffffe00862abe00
amd64_syscall() at amd64_syscall+0x109/frame 0xfffffe00862abf30
fast_syscall_common() at fast_syscall_common+0xf8/frame 0xfffffe00862abf30
--- syscall (1, FreeBSD ELF64, exit), rip = 0x33c88f91140a, rsp = 0x33c88b1d4378, rbp = 0x33c88b1d4390 ---
db:0:kdb.enter.default>  ps
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                                    • stephenw10S
                                      stephenw10 Netgate Administrator
                                      last edited by

                                      Hmm, same crash too. I would definitely run some passes through memtest to check the RAM.

                                      P 1 Reply Last reply Reply Quote 0
                                      • P
                                        pfsss @stephenw10
                                        last edited by

                                        @stephenw10 I've run a memtest to the memory, report this
                                        IMG_8772 Large.jpeg
                                        it is actually bad RAM!
                                        thanks for your guides!

                                        1 Reply Last reply Reply Quote 1
                                        • H
                                          homerp @stephenw10
                                          last edited by

                                          @stephenw10
                                          excellent. Solved my issue with missing packages.
                                          Up to this point I was getting:

                                          DBG(1)[97341]> pkg initialized
Updating pfSense-core repository catalogue...
DBG(1)[97341]> PkgRepo: verifying update for pfSense-core
DBG(1)[97341]> PkgRepo: need forced update of pfSense-core
DBG(1)[97341]> Pkgrepo, begin update of '/var/db/pkg/repo-pfSense-core.sqlite'
DBG(1)[97341]> Request to fetch pkg+https://pkg.pfsense.org/pfSense_v2_7_2_amd64-core/meta.conf
DBG(1)[97341]> curl_open
DBG(1)[97341]> Fetch: fetcher used: pkg+https
DBG(1)[97341]> curl> fetching https://pkg.pfsense.org/pfSense_v2_7_2_amd64-core/meta.conf

DBG(1)[97341]> CURL> attempting to fetch from , left retry 3

* Couldn't find host pkg00-atx.netgate.com in the .netrc file; using defaults
*   Trying 208.123.73.207:443...
* Connected to pkg00-atx.netgate.com (208.123.73.207) port 443
* ALPN: curl offers http/1.1
*  CAfile: none
*  CApath: /etc/ssl/certs/
* SSL certificate problem: self-signed certificate in certificate chain
* Closing connection
DBG(1)[97341]> CURL> attempting to fetch from , left retry 2

                                          After the rehash, this was fixed and the packages re-appeared in the GUI.
                                          Many thanks.

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