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    Can not get DHCP leases on new intel I225-LM based machine

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    • T
      TripleZ
      last edited by TripleZ

      Hello again,

      I long since returned the unit and got my installation working on another device with no issues. That said, I just (7 months later!) got an update from ASRock that it was in fact a problem on their end. If anyone somehow ends up here via google, it might be good to know that as of 6/2/2023, this is the situation:

      We have used isc-dhcp-server (Linux) & Open DHCP Server (Windows) to test in our lab, and we are able to duplicate your symptom.
      Test Configuration
      BIOS: P1.40
      Memory: Corsair CMSX32GX4M2A3200C22
      Storage: Kingston A400
      OS: Ubuntu / Windows 10 LTSC 2021
      We have discovered LAN1 (Intel I225-LM with vPro Essentials) could not work as DHCP server properly.
      When we switch to LAN2 (Intel I225-LM without vPro), the client PC could receive DHCPOFFER (assigned IP).
      After some further testing, we found the symptom is related to vPro (AMT) function of I225-LM in general.
      Currently, we are still co-working with Intel to solve this symptom.
      If there is any update about the solution or conclusion, we will inform you as soon as possible.

      1 Reply Last reply Reply Quote 0
      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        Hmm, good to know. I wonder what's blocking that....

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        • J
          JimBob Indiana
          last edited by

          Nice they confirmed the issue is on their side but gee Intel. With some of the previous issues with rolling out 2.5gb chips one would think they’d make sure to avoid that again. But no……

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          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            Mmm, we haven't seen any issues like that on the i225/226 NICs we have. But, yeah....

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            • T
              thundershower71
              last edited by

              I think there must be some sort of conflict between AMT & DHCP Server function with I225 NIC.
              So far, I couldn't get DHCP Server to work if I225-LM has AMT enabled.
              The temporary solution for DHCP Server to work is disabling I225-LM's AMT function.
              Not sure if this is also the case with I226 NIC tho.

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              • R
                Richard 1
                last edited by

                I have the same ASRock NUC.

                How can I disable the AMT function ? On my NUC Bios ?

                3 months after having bought this unit, I still cannot use it as I would like and if I don't find a solution, I will resell it.

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                • C
                  curiousAboutDHCP
                  last edited by curiousAboutDHCP

                  I have the Intel NUC 11 Pro Kit NUC11TNHv70L, which also has a 2.5GB Intel Ethernet Controller I225-LM NIC. I have pfSense installed and have also pulled out my hair for the past three weeks, trying to set up pfSense on Proxmox on the NUC. I've followed all the instructsions for Proxmox, and I've also chatted quite a bit on discord with some experts on Proxmox.

                  I've set up packet capturing on both clients and server (pfSense), and I'm experiencing the same.

                  DHCPACK and DHCPOFFER packets are sent from pfSense, but they do not go beyond the network card. They are never received by the client. When I came across this thread, I thought I had my answer. I was using AMT. So I disabled it, but the issue remains.

                  When I swap DHCP servers to another one on my network, everything works great. When I swap the LAN interface on pfSense to use a USB-Ethernet plugged into the NUC and set up on Proxmox as a Linux Bridge, that also works great.

                  But using the Intel Ethernet Controller I225-LM does NOT work with pfSense's DHCP Server. I've tried PCI direct. I've tried Linux bridges. I've tried everything.

                  DHCPACK and DHCPOFFER packets are not received by the client. Something is preventing the packet from going beyond the Intel Ethernet card. There is an issue with this card and pfSense's DHCP Server or with this card and DHCP Server's in general.

                  I hope someone can figure out why and provide an update/fix.

                  L 1 Reply Last reply Reply Quote 0
                  • R
                    Richard 1
                    last edited by

                    How did you deactivate the AMT function ?

                    I have an ASRock 1220p.

                    Thanks

                    T 1 Reply Last reply Reply Quote 0
                    • T
                      thundershower71 @Richard 1
                      last edited by

                      @Richard-1
                      I think AMT needs to be disabled by SMBus or CSME settings in order to get DHCP Server working.
                      You should contact ASRock for further assistance.

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                      • L
                        lutel @curiousAboutDHCP
                        last edited by

                        @curiousAboutDHCP I have exactly the same issue with I226 NIC. Have you found any solution to this problem?

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                        • stephenw10S
                          stephenw10 Netgate Administrator
                          last edited by

                          What chip exactly?

                          I'm not aware of any solution for this in pfSense though. BIOS/firmware fix only as far as I know.

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                          • T
                            thewho @stephenw10
                            last edited by thewho

                            @stephenw10 I'm now having the exact same problem on a minisforum ms-01. "i226-LM" and from what i read its the same with the other port on my computer "i226-V".

                            I think this is a issue in Linux kernel driver "igc". In my case i run pfSense in Proxmox 8.2 with kernel "6.8.8-3-pve".

                            But i don't know that much really i'm not a programmer.. or even close to it..

                            https://www.intel.com/content/www/us/en/products/sku/210595/-intel-ethernet-controller-i226lm/downloads.html

                            Might be related. What if it could be fixed with a driver in pfSense? I don't understand it at all really but trying to learn.. I don't even know how to try that later version or to figure out what it's dependencies are.

                            stephenw10S 1 Reply Last reply Reply Quote 0
                            • stephenw10S
                              stephenw10 Netgate Administrator @thewho
                              last edited by stephenw10

                              @thewho said in Can not get DHCP leases on new intel I225-LM based machine:

                              I'm now having the exact same problem on a minisforum ms-01.

                              Yup it's a known issue on that device, there's a thread here detailing it. One of those NICs has the Intel vPro OOB access enabled on it and that somehow prevents DHCP working. Try the other i226 NIC.

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                              • T
                                thewho @stephenw10
                                last edited by

                                @stephenw10 Yeah! Sorry for that! i ended up using a x710 also on the board for LAN.

                                Still having lot's of weird issues but can't really what they are more then that they come and goes... might be a really unstable NIC..

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                                • stephenw10S
                                  stephenw10 Netgate Administrator
                                  last edited by

                                  Anything logged?

                                  1 Reply Last reply Reply Quote 0
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