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    Unable to Access WebConfigurator UI and Unable to SSH into pfsense

    Scheduled Pinned Locked Moved General pfSense Questions
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    • S
      SteveITS Galactic Empire @dougs
      last edited by

      @dougs said in Unable to Access WebConfigurator UI and Unable to SSH into pfsense:

      The reason for each of the 7 most recent backups that I could see on the screen is "pfblockerNG: saving Unbound custom options". This leads me to suspect there might be something wonky going on with pfblockerNG

      Pretty sure it saves a new config every time an update runs. (I would think, because it's regenerating rules)

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      • johnpozJ
        johnpoz LAYER 8 Global Moderator @dougs
        last edited by

        @dougs said in Unable to Access WebConfigurator UI and Unable to SSH into pfsense:

        We use only one ISP so one gateway.

        Talking about your lan side rules, do you have say your wan_dhcp selected?

        example..

        policyroute.jpg

        See where the gateway is called out - that would be policy routing.

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        • D
          dougs
          last edited by

          I don't believe we manipulate the gateway address in that fashion.

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          • johnpozJ
            johnpoz LAYER 8 Global Moderator @dougs
            last edited by

            @dougs said in Unable to Access WebConfigurator UI and Unable to SSH into pfsense:

            I don't believe

            Prob behoove you to double check, you never know what gets set sometime - I agree normally you wouldn't have this set unless you had a specific reason. But you would be surprised how many posts end up being they are doing PBR is the cause they can't get some other vlan, etc.

            And even if you were doing it, it shouldn't prevent access with antilock which would be evaluated first.

            An intelligent man is sometimes forced to be drunk to spend time with his fools
            If you get confused: Listen to the Music Play
            Please don't Chat/PM me for help, unless mod related
            SG-4860 24.11 | Lab VMs 2.8, 24.11

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            • stephenw10S
              stephenw10 Netgate Administrator
              last edited by

              @dougs said in Unable to Access WebConfigurator UI and Unable to SSH into pfsense:

              https://imgur.com/a/fgXHIEx

              Yes that shows the anti-lockout rules are present on LAN. But also that they have passed nothing; 0 bytes/packets/states.

              So either some other rule is passing them. Somehow. Or maybe the traffic never reaches pfSense. Or perhaps it's being forwarded.

              You could try running a tcpdump from the CLI while you try to connect to confirm it's at least trying.

              johnpozJ 1 Reply Last reply Reply Quote 0
              • johnpozJ
                johnpoz LAYER 8 Global Moderator @stephenw10
                last edited by

                @stephenw10 said in Unable to Access WebConfigurator UI and Unable to SSH into pfsense:

                CLI while you try to connect to confirm it's at least trying

                could be sending it to something else.. sniff is yeah what I would do - have access to console, sniff on pfsense itself to validate traffic gets there.

                An intelligent man is sometimes forced to be drunk to spend time with his fools
                If you get confused: Listen to the Music Play
                Please don't Chat/PM me for help, unless mod related
                SG-4860 24.11 | Lab VMs 2.8, 24.11

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                • D
                  dougs
                  last edited by

                  About a week ago, I decided to reset the pfSense firewall to factory defaults from the console menu and left it running without changing any configuration options aside from setting the WAN/LAN interfaces, modifying the console dashboard and creating a DHCP server IP address range. Everything else was left as is.

                  I was able to access the Web GUI for a couple days. Just 2 days ago, I discovered I could not access it nor could I ssh into it!

                  Restarting the Web Configurator does not allow me to access the firewall web site.

                  Executing pfctl -vvsr | grep -A 4 anti shows this:
                  PXL_20240114_163414107_2024-01-14_08-40-18.jpg
                  https://imgur.com/a/J2mbVCx

                  Tried running: #easyrule pass lan tcp <my computer IP addr> <firewall LAN addr> 443 and it states the rule was successfully created. However, I cannot access the LAN address of the firewall nor could I ping it from the computer IP address. Tried it from another computer with similar results.

                  Did a zpool scrub pfSense and did not indicate any errors.

                  Every system on the LAN side can access the Internet normally-- including our Samsung TV sets and an Enphase IoT device among others.

                  This is on an older Protectli FW6C purchased in 2021. https://protectli.com/wp-content/uploads/2019/01/FW6C-Datasheet-190104.pdf

                  At this point, I am not sure what else to do aside from reformatting the drive and starting all over again. Please advise.

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                  • johnpozJ
                    johnpoz LAYER 8 Global Moderator @dougs
                    last edited by

                    @dougs and no simple tcpdump?

                    You could have no rules and completely wide open, still never works if your traffic never gets there..

                    Your anti lock rule is there.. don't show any states.. Do a simple tcpdump when you try and get there..

                    An intelligent man is sometimes forced to be drunk to spend time with his fools
                    If you get confused: Listen to the Music Play
                    Please don't Chat/PM me for help, unless mod related
                    SG-4860 24.11 | Lab VMs 2.8, 24.11

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                    • stephenw10S
                      stephenw10 Netgate Administrator
                      last edited by

                      Mmm, that sure starts to look like it's just not hitting pfSense at all.

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                      • NollipfSenseN
                        NollipfSense @stephenw10
                        last edited by

                        @stephenw10 said in Unable to Access WebConfigurator UI and Unable to SSH into pfsense:

                        Mmm, that sure starts to look like it's just not hitting pfSense at all.

                        Yes, sounds like possibly a bad cable...

                        pfSense+ 23.09 Lenovo Thinkcentre M93P SFF Quadcore i7 dual Raid-ZFS 128GB-SSD 32GB-RAM PCI-Intel i350-t4 NIC, -Intel QAT 8950.
                        pfSense+ 23.09 VM-Proxmox, Dell Precision Xeon-W2155 Nvme 500GB-ZFS 128GB-RAM PCIe-Intel i350-t4, Intel QAT-8950, P-cloud.

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                        • stephenw10S
                          stephenw10 Netgate Administrator
                          last edited by

                          Since traffic can still reach external sites I'd say more likely a rogue dhcp server.

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