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    DNS 8000+ms, troubleshooting help

    Scheduled Pinned Locked Moved General pfSense Questions
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    • S
      srytryagn @johnpoz
      last edited by srytryagn

      @johnpoz
      ping google.com
      ping 1.1.1.1
      ping 8.8.8.8

      from each machine.

      3500-8000ms latency

      Please let me know what can I provide from my end to help narrow down the issue to troubleshoot what exactly is going on and how I can fix it ? It is KILLING ME.

      johnpozJ 1 Reply Last reply Reply Quote 0
      • S
        srytryagn @stephenw10
        last edited by srytryagn

        @stephenw10

        All networks, not just the machin or Lan that it is running on.

        I can download full speed, and communicate internally at full speed, but internet web browsing is killed on every network.

        What can I provide from my end to help narrow down the issue to troubleshoot what exactly is going on and how I can fix it ?

        1 Reply Last reply Reply Quote 0
        • johnpozJ
          johnpoz LAYER 8 Global Moderator @srytryagn
          last edited by johnpoz

          @srytryagn said in DNS 8000+ms, troubleshooting help:

          3500-8000ms latency

          pinging an IP has zero to do with dns..

          pinging an google.com and you get what back, 8000 ms would time out on pretty much any client.. Did you do say a dig google.com +trace on pfsense?

          23.09.1-RELEASE][admin@sg4860.home.arpa]/root: dig google.com +trace
          
          ; <<>> DiG 9.18.16 <<>> google.com +trace
          ;; global options: +cmd
          .                       48654   IN      NS      j.root-servers.net.
          .                       48654   IN      NS      d.root-servers.net.
          .                       48654   IN      NS      h.root-servers.net.
          .                       48654   IN      NS      f.root-servers.net.
          .                       48654   IN      NS      e.root-servers.net.
          .                       48654   IN      NS      g.root-servers.net.
          .                       48654   IN      NS      k.root-servers.net.
          .                       48654   IN      NS      b.root-servers.net.
          .                       48654   IN      NS      i.root-servers.net.
          .                       48654   IN      NS      l.root-servers.net.
          .                       48654   IN      NS      a.root-servers.net.
          .                       48654   IN      NS      c.root-servers.net.
          .                       48654   IN      NS      m.root-servers.net.
          .                       48654   IN      RRSIG   NS 8 0 518400 20240129050000 20240116040000 30903 . Unu/eARIHWXUOk6Wmw255AaU63iDfnTFqgKnWr12JGDyJyLNJZdiF9yq FIjRsx+SaSsQy+ixUaZzCvAS2o6hjD7FmAL7bAka+gFjcvPsXhgOdZk6 K74eEPfBKF8GaHeSteyoJyb34X+bQv1CV4/M/G/bKJZUdk9cGowDJSLJ Uo/73bz09Zf6JglJdziQFzaFlzKApdY28oMLME5oyaWuLnF0tgLH463Z 1IqEjbhTE7PegN5fsXJv44ONOfv7KqxcVsfYEqtfVO67uF1zLcnyBGrJ 2tc0mC6uvxx6rd0cS3vPqkaM/sVmBVhVIhDuYnvPllrOptU3IwMoTYW0 FDzxGg==
          ;; Received 525 bytes from 127.0.0.1#53(127.0.0.1) in 0 ms
          
          com.                    172800  IN      NS      a.gtld-servers.net.
          com.                    172800  IN      NS      b.gtld-servers.net.
          com.                    172800  IN      NS      c.gtld-servers.net.
          com.                    172800  IN      NS      d.gtld-servers.net.
          com.                    172800  IN      NS      e.gtld-servers.net.
          com.                    172800  IN      NS      f.gtld-servers.net.
          com.                    172800  IN      NS      g.gtld-servers.net.
          com.                    172800  IN      NS      h.gtld-servers.net.
          com.                    172800  IN      NS      i.gtld-servers.net.
          com.                    172800  IN      NS      j.gtld-servers.net.
          com.                    172800  IN      NS      k.gtld-servers.net.
          com.                    172800  IN      NS      l.gtld-servers.net.
          com.                    172800  IN      NS      m.gtld-servers.net.
          com.                    86400   IN      DS      19718 13 2 8ACBB0CD28F41250A80A491389424D341522D946B0DA0C0291F2D3D7 71D7805A
          com.                    86400   IN      RRSIG   DS 8 1 86400 20240129170000 20240116160000 30903 . yD+8fjXVVXWOfim9yMP2BlCyOZgIuGyBgih+SVMGb/MRuM239Zww/XWZ r5hPkZHStx3xC9zcgh3/XUuK2DV2Ozdkho9HkENUGzTONZoq3AMfGJUU KEfXLcQvek4QPtWiZUHp1evh8gPERSbva825eZ0xYyZycjsl4yb+9ZzW jgfkGvOrJ60fFuup8QGxxVY9UhRMHHs1ssURm+h8WfUY0gb/hSBQtvZy BcA7i1Ioy+5Ii9egyctlsFpP8b9ewVCEMxWwGhjG3sshvG8iJMNfT9yQ mtbg6QPuHERXHW78bgqrlqWebwM1w6HzTVfyMQyklyzF1qp6sIrjYZPS uXY3QA==
          ;; Received 1170 bytes from 199.7.91.13#53(d.root-servers.net) in 9 ms
          
          google.com.             172800  IN      NS      ns2.google.com.
          google.com.             172800  IN      NS      ns1.google.com.
          google.com.             172800  IN      NS      ns3.google.com.
          google.com.             172800  IN      NS      ns4.google.com.
          CK0POJMG874LJREF7EFN8430QVIT8BSM.com. 86400 IN NSEC3 1 1 0 - CK0Q2D6NI4I7EQH8NA30NS61O48UL8G5 NS SOA RRSIG DNSKEY NSEC3PARAM
          CK0POJMG874LJREF7EFN8430QVIT8BSM.com. 86400 IN RRSIG NSEC3 13 2 86400 20240121052619 20240114041619 46171 com. DBANPdeIUsydaUZpyTuxMq58//eu9Q3V2rkoU/PIPksDGoF7/t3VvpB4 l5HatkMxZjL4S4yjH5BupWjxfq8aYw==
          S84BKCIBC38P58340AKVNFN5KR9O59QC.com. 86400 IN NSEC3 1 1 0 - S84BR9CIB2A20L3ETR1M2415ENPP99L8 NS DS RRSIG
          S84BKCIBC38P58340AKVNFN5KR9O59QC.com. 86400 IN RRSIG NSEC3 13 2 86400 20240122054713 20240115043713 46171 com. nGSRGJXEktzQR7fx4WSdzn0NFkJ8D1eMUM70VEBB1QMJcwSXrhmVGk6w 2oGbdbQbC2hY/l4tuTxQzIv0nxRTuQ==
          ;; Received 644 bytes from 192.54.112.30#53(h.gtld-servers.net) in 27 ms
          
          google.com.             300     IN      A       142.250.191.174
          ;; Received 55 bytes from 216.239.34.10#53(ns2.google.com) in 19 ms
          
          [23.09.1-RELEASE][admin@sg4860.home.arpa]/root: 
          

          What does your output of dns lookup in the gui for something look like?

          google.jpg

          I take it your just resolving which is unbound out of the box, or did you setup tls forwarding? Or normal forwarding?

          An intelligent man is sometimes forced to be drunk to spend time with his fools
          If you get confused: Listen to the Music Play
          Please don't Chat/PM me for help, unless mod related
          SG-4860 24.11 | Lab VMs 2.8, 24.11

          S 3 Replies Last reply Reply Quote 0
          • S
            srytryagn @johnpoz
            last edited by

            @johnpoz Thanks for pointing that out.

            -(Slow)I type google.com into browser on every connected machine, they timeout.
            -(Slow)Ping google.com it says 8000ms.
            -(Normal)Iperf between machines 960Mb/s
            -(Normal)Download linux mint 900Mb/s

            Have I misidentified what the issue is as DNS and how may I narrow it down correctly to repair it.

            1 Reply Last reply Reply Quote 0
            • stephenw10S
              stephenw10 Netgate Administrator
              last edited by

              Yeah that seems like just latency in general. Unless pings to something else returns normally.

              What does the pfSense gateway monitoring show?

              What do pings from pfSense itself show?

              S 1 Reply Last reply Reply Quote 0
              • S
                srytryagn @johnpoz
                last edited by srytryagn

                @johnpoz

                DNS with apps off:
                DNS_without_apps.png

                DNS with apps on:
                DNS_With_Apps.png

                Ping apps off:
                Ping_without_apps.png

                Ping with apps on:
                Ping_With_apps.png

                Ping from a local box with apps on:
                Ping_with_apps_From_Box.png

                S 1 Reply Last reply Reply Quote 0
                • S
                  srytryagn @johnpoz
                  last edited by srytryagn

                  @johnpoz Default setup just added some DNS alternatives as you can see in above images.

                  johnpozJ 1 Reply Last reply Reply Quote 0
                  • S
                    srytryagn @stephenw10
                    last edited by

                    @stephenw10 Shown in previous post.
                    Gateway monitor ? lmk what you wand to see so I may post it.

                    1 Reply Last reply Reply Quote 0
                    • S
                      s_serra @srytryagn
                      last edited by

                      @srytryagn

                      It appears that the applications are putting the network underload. Try doing a packet capture on the lan interface to see what is happening on the network.

                      S 1 Reply Last reply Reply Quote 1
                      • S
                        srytryagn @s_serra
                        last edited by

                        @s_serra CPU 3% mem 1-3%, bandwidth is wayyy below my 1Gb/s capability.
                        What specifically shall I check ?

                        S 1 Reply Last reply Reply Quote 0
                        • S
                          s_serra @srytryagn
                          last edited by

                          @srytryagn A loop may be occurring.

                          S 1 Reply Last reply Reply Quote 1
                          • S
                            srytryagn @s_serra
                            last edited by srytryagn

                            @s_serra You may be right about that and that (a Loop) would make sense. I have run a packet capture on the lan running the apps. I dont know how to diagnose the loop nor how to troubleshoot it or where to begin. Would you please kindly point me in the right direction.

                            S 1 Reply Last reply Reply Quote 0
                            • S
                              srytryagn
                              last edited by srytryagn

                              Simple network topology FYI.

                              Topology.png

                              1 Reply Last reply Reply Quote 0
                              • S
                                s_serra @srytryagn
                                last edited by

                                @srytryagn

                                It depends on what the application is doing with the network. Can you tell me what type of application it is and what this application needs from the network? You can set the IP address in each application's packet capture to see what happens in each one.

                                S 1 Reply Last reply Reply Quote 1
                                • S
                                  srytryagn @s_serra
                                  last edited by srytryagn

                                  @s_serra It is a blockchain application so RPC connection, in particular a node (p2p traffic hence the port forward) and a farmer which stores data to a local drive and must prove to the network that it is stored on the drive.

                                  It requires 30333, 30433, 30533 TCP+UDP to be forwarded to the box.

                                  The Node app and Farmer app speak each other on same machine on loopback.

                                  I ran a 1000 data point packet capture on that machine running the apps, but have no clue how to diagnose a loop from what is infront of me.

                                  Could you explain how & what you mean by set IP address in each applications packet capture, doing packcapture in pfsense only allows a machine IP not a specific application ?

                                  S 1 Reply Last reply Reply Quote 0
                                  • S
                                    s_serra @srytryagn
                                    last edited by

                                    @srytryagn

                                    Since both applications are running on the same machine, I assume they have the same local IP address running on different ports. Put the local IP address of the machine where the applications are in the packet capture to see what is happening. Do ports 30333, 30433, 30533 need to be exposed to the Internet?

                                    S 1 Reply Last reply Reply Quote 1
                                    • S
                                      srytryagn @s_serra
                                      last edited by srytryagn

                                      @s_serra I did exactly that, ran packet capture of machine IP address where the apps are running.

                                      Yes 30333, 30433, and 30533 are exposed to the internet, in pure nat point to app machine, with requisite outbound rules applied on wan/NAT.

                                      S johnpozJ 2 Replies Last reply Reply Quote 0
                                      • S
                                        s_serra @srytryagn
                                        last edited by

                                        @srytryagn

                                        Check if the applications receive the response from the other peer through packet capture. Have you analyzed the network traffic (Status -> Traffic Graph) on the wan interface and then on the lan?

                                        9c61c2fa-9e1a-4bdb-b9e9-a26ab0b3ada4-image.png

                                        S 1 Reply Last reply Reply Quote 0
                                        • S
                                          srytryagn @s_serra
                                          last edited by srytryagn

                                          @s_serra

                                          1. Traffic graph yes, hardly any bandwidth used peak 25Mb/s and can see peers.
                                          2. Packet capture just shows a bunch of:
                                            | TIME | IP:PORT | > | IP:PORT |

                                          From the above two diagnostics you asked me to look at I do not understand how to interpret if there is a loop or what the cause of my issue is.

                                          Would you please let me know how to proceed, what to analyze/repair ?

                                          S 1 Reply Last reply Reply Quote 0
                                          • S
                                            s_serra @srytryagn
                                            last edited by

                                            @srytryagn

                                            Through | TEAM | IP:PORT | > | IP:PORT |
                                            you can analyze whether packets are leaving and the response to that packet is being received from abroad.

                                            Check the ping response time on the wan gateway.

                                            S 1 Reply Last reply Reply Quote 0
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