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    Updates not working??

    Scheduled Pinned Locked Moved Official Netgate® Hardware
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    • A
      alano @SteveITS
      last edited by

      @SteveITS , yes, I restarted it and it still recognizes the newer version, but if I press Confirm, I get the same message, "Another instance... try later".

      1 Reply Last reply Reply Quote 0
      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        Ok, try running: pfSense-repoc-static

        Then try upgrading at the command line: pfSense-upgrade -d

        A 1 Reply Last reply Reply Quote 0
        • A
          alano @stephenw10
          last edited by

          @stephenw10 When I run pfSense-repoc-static, I get:

          pkg-static: No package(s) matching pfSense-pkg-*
          pfSense-repoc-static: cannot get package information
          failed to collect the system information.
          

          Am I doing something wrong? I'm running these commands within the GUI command line.

          1 Reply Last reply Reply Quote 0
          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            Nope that's a legitimate error. Try checking the pkg versions: pkg-static info -x pfsense

            A 1 Reply Last reply Reply Quote 0
            • A
              alano @stephenw10
              last edited by

              @stephenw10 Here's what I got...

              pfSense-23.01
              pfSense-Status_Monitoring-1.8
              pfSense-base-23.01
              pfSense-boot-23.01
              pfSense-default-config-serial-23.01
              pfSense-kernel-pfSense-23.01
              pfSense-rc-23.01
              pfSense-repo-23.01
              pfSense-repoc-20230418_1
              pfSense-u-boot-1100-20220428
              pfSense-u-boot-2100-20210930_1
              pfSense-u-boot-env-20230123
              pfSense-upgrade-1.0_65
              php81-pfSense-module-0.91
              
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              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by

                Ah, OK. It's because you have a bad version of pfSense-upgrade. But since you can still see the repos you should be able upgrade it.

                Run: pkg-static upgrade pfSense-upgrade

                It should offer you version 1.2.1. You will have to agree to ignore the mismatch to allow it.

                You may also need to: pkg-static upgrade pfSense-repoc

                Steve

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                • A
                  alano @stephenw10
                  last edited by

                  @stephenw10 Here's what I get...

                  Updating pfSense-core repository catalogue...
                  pfSense-core repository is up to date.
                  Updating pfSense repository catalogue...
                  Fetching meta.conf: . done
                  Fetching packagesite.pkg: .......... done
                  Processing entries:
                  Newer FreeBSD version for package wol:
                  To ignore this error set IGNORE_OSVERSION=yes
                  - package: 1400094
                  - running kernel: 1400073
                  Ignore the mismatch and continue? [y/N]: pkg-static: repository pfSense contains packages for wrong OS version: FreeBSD:14:aarch64
                  Processing entries... done
                  Unable to update repository pfSense
                  Error updating repositories!
                  

                  Not sure how to answer y/N with the GUI command line??

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                  • stephenw10S
                    stephenw10 Netgate Administrator
                    last edited by

                    Better to use the actual command line not the GUI command prompt.

                    But if you have to use the gui you can run: pkg-static upgrade -y pfSense-upgrade

                    A 1 Reply Last reply Reply Quote 0
                    • A
                      alano @stephenw10
                      last edited by

                      @stephenw10

                      Seems to be upgrading now... Will report back later today. Thanks for your help!

                      1 Reply Last reply Reply Quote 1
                      • A
                        alano
                        last edited by

                        Now I'm stuck. After a reboot, no GUI, no command line. I contacted netgate and they sent me a link to pfSense-plus-compat-recovery-23.09.1-RELEASE-aarch64.img, which I flashed on a USB drive, connected to the 1100 and restarted. However nothing.

                        Next steps would be appreciated.

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                        • A
                          alano @alano
                          last edited by

                          @alano

                          I can get to the console, but when I enter my username and password, I get..

                          login: /etc/rc.initial: No such file or directory

                          Not sure how to restore the software back to factory defaults get the device to load the firmware from the USB drive.

                          Please help

                          1 Reply Last reply Reply Quote 0
                          • stephenw10S
                            stephenw10 Netgate Administrator
                            last edited by

                            You are able to connect to the serial console?

                            What do you see when you try to boot the USB drive? How does it fail?
                            https://docs.netgate.com/pfsense/en/latest/solutions/sg-1100/reinstall-pfsense.html

                            Steve

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                            • stephenw10S stephenw10 moved this topic from General pfSense Questions on
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