Unable to retrieve package information
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Dear all, I am having difficulty restoring a client's pfsense. The question is as follows: I have the XML file from the backup and restored it without any problems, but now I need to reinstall the packages manually: squid, squidguard and squidlite, in this pfsense we use a non-transparent proxy. When I go to download these packages the system is giving the following error: Unable to retrieve package information.
And I can't download it, the pfSense version is 2.7.0 .
If anyone can help me. -
@fabianoantoniogmail-com said in Unable to retrieve package information:
he pfSense version is 2.7.0 .
Before installing packages, install (upgrade) pfSense to the latest release, 2.7.2.
To make a long story short : packages are maintained and buid against the latest version. Software libraries and kernel could be upgraded, and a recent (s)package might fail on an older pfSEnse version.
A bit like : don't install Windows 11 software on a windows 10 system.I get it, your pfSense isn't telling you that 2.7.2 exists.
You'll find tips here, handling the same issue : Home > pfSense
> Software > Problems Installing or Upgrading pfSense SoftwareOr get a copy of 2.7.2 and install 'clean'.
@fabianoantoniogmail-com said in Unable to retrieve package information:
but now I need to reinstall the packages manually: squid, squidguard and squidlite
Be aware : Deprecation of Squid Add-On Package For pfSense Software
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@fabianoantoniogmail-com don’t install or upgrade packages without setting the correct branch.
Since you’re on 2.7.0 see https://docs.netgate.com/pfsense/en/latest/releases/2-7-1.html#troubleshooting
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@Gertjan said in Unable to retrieve package information:
@fabianoantoniogmail-com said in Unable to retrieve package information:
he pfSense version is 2.7.0 .
Before installing packages, install (upgrade) pfSense to the latest release, 2.7.2.
To make a long story short : packages are maintained and buid against the latest version. Software libraries and kernel could be upgraded, and a recent (s)package might fail on an older pfSEnse version.
A bit like : don't install Windows 11 software on a windows 10 system.I get it, your pfSense isn't telling you that 2.7.2 exists.
You'll find tips here, handling the same issue : Home > pfSense > Software > Problems Installing or Upgrading pfSense SoftwareOr get a copy of 2.7.2 and install 'clean'.
@fabianoantoniogmail-com said in Unable to retrieve package information:
but now I need to reinstall the packages manually: squid, squidguard and squidlite
Be aware : Deprecation of Squid Add-On Package For pfSense Software
Hi Gertjan, thanks for getting back to us. So I updated to the latest version 2.7.2 as suggested and reinstalled all the additional packages I had in version 2.7.0 but the squid service doesn't go up at all, is there anything I can do?
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Sorry, squid is still part of the "I'll have a look at squid as soon as I have a coupe of months spare time and really nothing else to do ..."
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Sorry, squid is still part of the "I'll have a look at squid as soon as I have a coupe of months spare time and really nothing else to do ..."
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If you install 2.7.2 clean and then restore the config file it should pull in the packages and start them with the same configuration they had.
