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    Unable to install packages

    Scheduled Pinned Locked Moved General pfSense Questions
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    • stephenw10S
      stephenw10 Netgate Administrator
      last edited by

      Nothing special should be required there.

      It almost sounds like a user privilege issue. Are you logged in as admin to test that?

      N 1 Reply Last reply Reply Quote 0
      • N
        ncted @stephenw10
        last edited by

        @stephenw10 Yes, I login as admin. No other users configured at this time. I am tempted to try reinstalling again this weekend, and do the package installations first, before making any other configuration changes. In the meantime, do you know if there are any log files which might tell me what is going on when I attempt to install packages through the WebUI?

        Thanks!

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        • stephenw10S
          stephenw10 Netgate Administrator
          last edited by

          Yes, you can look in /conf. You should see an install log for any packahes installed in the gui.

          N 1 Reply Last reply Reply Quote 1
          • N
            ncted @stephenw10
            last edited by

            @stephenw10 Well, no install logs exist. It is like the process doesn't even get started. Thanks again.

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            • stephenw10S
              stephenw10 Netgate Administrator
              last edited by

              Any errors in the main system logs?

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              • N
                ncted @stephenw10
                last edited by

                @stephenw10

                Not much.

                Some messages in the GUI Service log that get flagged as spam for some reason when I try to post them here. Here is the gist:

                GET /pkg_mgr_installed.php HTTP/2.0" 200
                POST /pkg_mgr_installed.php HTTP/2.0" 200
                GET /pkg_mgr.php HTTP/2.0" 200
                POST /pkg_mgr.php HTTP/2.0" 200
                GET /pkg_mgr_install.php?pkg=pfSense-pkg-pfBlockerNG HTTP/2.0" 302 0 "https://192.168.1.1/pkg_mgr.php"
                GET /pkg_mgr_installed.php HTTP/2.0" 200
                POST /pkg_mgr_installed.php HTTP/2.0" 200

                No Package log present.

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                • stephenw10S
                  stephenw10 Netgate Administrator
                  last edited by

                  Hmm, same behaviour from different web browsers? Different client devices?

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                    ncted @stephenw10
                    last edited by

                    @stephenw10 Yeah, I tried from Chrome and Safari on Mac and Firefox on Ubuntu 23.10. I also confirmed the behavior on an SG3100 at work running 23.09 with the same rules setup. I think it must have something to do with the NAT/WAN rules I have in place somehow.

                    On the SG3100, I can install packages on a factory-reset config, but once I have the rules in place, no joy. I'll have to add them one at a time to see which one is the problem.

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                    • stephenw10S
                      stephenw10 Netgate Administrator
                      last edited by

                      Huh, yet you can still install them at the CLI? Hard to imagine what rules could only affect the GUI.
                      Seems a lot more likely to be a user level restriction since it's not even logging am error like it's not even trying.
                      Must be something in the config though.

                      N 1 Reply Last reply Reply Quote 0
                      • N
                        ncted @stephenw10
                        last edited by

                        @stephenw10 After a factory reset, it is working now. All my WAN rules are back in place, and I was able to install multiple packages from the GUI. Still not sure what the problem was.

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