Netgate Discussion Forum
    • Categories
    • Recent
    • Tags
    • Popular
    • Users
    • Search
    • Register
    • Login

    23.09.1 -> 24.03a seems fail

    Scheduled Pinned Locked Moved Plus 24.03 Development Snapshots (Retired)
    27 Posts 3 Posters 2.4k Views
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • juanzelliJ
      juanzelli @Luca De Andreis
      last edited by

      @Luca-De-Andreis You may need to check the following. If it's enabled, you must log into the console and click Verify button to confirm things are good. Otherwise, it will reboot in 300 seconds to the previous boot environment
      9604cc21-fb31-43e6-81d8-2e8d2616a59a-image.png

      Netgate 4100 and HPE InstantOn network at home

      1 Reply Last reply Reply Quote 1
      • cmcdonaldC
        cmcdonald Netgate Developer @Luca De Andreis
        last edited by

        @Luca-De-Andreis

        Try the version that just finished building

        24.03.a.20240301.2201

        Need help fast? https://www.netgate.com/support

        L 1 Reply Last reply Reply Quote 0
        • L
          Luca De Andreis
          last edited by

          The firewall runs 23.09.1, boot verification is not present

          857da0ce-1491-425f-8c1c-53e5a5f582b0-immagine.png

          1 Reply Last reply Reply Quote 0
          • L
            Luca De Andreis @cmcdonald
            last edited by

            @cmcdonald

            MMMMh no, the same problem....

            59cd687c-c9a1-4e63-892c-f7b47101e9a0-immagine.png

            cmcdonaldC 1 Reply Last reply Reply Quote 0
            • cmcdonaldC
              cmcdonald Netgate Developer @Luca De Andreis
              last edited by

              @Luca-De-Andreis

              Let's try to collect some output of the failure. Do you have serial access to the console? If so, make sure you enable logging in your terminal emulator. If you've got display output only you will likely need to screen record.

              before performing the upgrade, add the following to your config.xml. You can use Diagnostics > Edit File to do so. The path is /cf/conf/config.xml.

              <system>
              		 <firmware>
              				<bedeferreboot></bedeferreboot>
              		 </firmware>
              </system>
              

              This will cause the update to NOT automatically reboot after installation.

              Now perform the upgrade. Please attach output here or to me directly.

              Next, note the name of the new BE that was created. It should actually be the original name. Your current should name have a timestamp appended.

              Go to diagnostics > command prompt and enter

              bectl mount bename
              

              replacing bename as necessary.

              You should see a path returned in the form of

              /tmp/be_mount.XXXX
              

              Copy this path.

              Now enter

              touch /tmp/be_mount.XXXX/verbose_rc
              

              Finally unmount the BE with

              bectl unmount -f bename
              

              Reboot.

              pfSense startup is now very verbose. Send me the entire ouput.

              Thanks

              cmcdonald@netgate.com

              Need help fast? https://www.netgate.com/support

              L 3 Replies Last reply Reply Quote 0
              • L
                Luca De Andreis @cmcdonald
                last edited by Luca De Andreis

                @cmcdonald

                OK I start to upgrade log :
                upgrade-log.txt

                Please note... this is a KVM virtual machine, not a bare metal system.

                1 Reply Last reply Reply Quote 1
                • L
                  Luca De Andreis @cmcdonald
                  last edited by Luca De Andreis

                  @cmcdonald

                  I think I understand
                  the problem lies in the incorrect (automatic) selection of the boot snapshot:

                  I forced boot to a snapshot that was not selected. There must be some problem in the post upgrade setting ....

                  c5ec77bf-aa46-4068-9802-c50d69476307-immagine.png

                  Now I'm in 24.03

                  cmcdonaldC 1 Reply Last reply Reply Quote 1
                  • cmcdonaldC
                    cmcdonald Netgate Developer @Luca De Andreis
                    last edited by

                    @Luca-De-Andreis

                    Cool. I would rename you BEs to clean that up. There is new code in that makes that better moving forward.

                    Need help fast? https://www.netgate.com/support

                    L 1 Reply Last reply Reply Quote 0
                    • L
                      Luca De Andreis @cmcdonald
                      last edited by

                      @cmcdonald

                      now it's OK, I've cleaned BE

                      26ef0f22-2234-42bc-ab55-17d4547bc366-immagine.png

                      1 Reply Last reply Reply Quote 2
                      • L
                        Luca De Andreis @cmcdonald
                        last edited by

                        @cmcdonald

                        Mhhh not good, there are still problems with snapshots ....
                        I have updated to 24.03.b.20240305.0455 and the boot was done with the previous release.

                        90b419ff-99f1-4161-952b-89ae1443f415-immagine.png

                        I try to manually force the correct boot snapshot....

                        cmcdonaldC 1 Reply Last reply Reply Quote 0
                        • cmcdonaldC
                          cmcdonald Netgate Developer @Luca De Andreis
                          last edited by cmcdonald

                          @Luca-De-Andreis

                          What hardware platform?

                          Edit: KVM. I see above

                          Need help fast? https://www.netgate.com/support

                          L 1 Reply Last reply Reply Quote 0
                          • L
                            Luca De Andreis @cmcdonald
                            last edited by

                            @cmcdonald

                            Yes, KVM VM.

                            cmcdonaldC 1 Reply Last reply Reply Quote 0
                            • cmcdonaldC
                              cmcdonald Netgate Developer @Luca De Andreis
                              last edited by

                              @Luca-De-Andreis

                              Go to Diagnostics > Command Prompt and enter

                              touch /verbose_rc
                              

                              Then do the upgrade again.

                              I need the console ouput during the reboot.

                              Need help fast? https://www.netgate.com/support

                              L 1 Reply Last reply Reply Quote 0
                              • L
                                Luca De Andreis @cmcdonald
                                last edited by

                                @cmcdonald

                                OK

                                -) Rollback to 23.09.1
                                -) Upgrade to 24.03 beta

                                • After reboot:

                                7ef83be6-4e74-4f35-9adb-ffbd016adb21-immagine.png

                                1b9dbfba-5834-4dd9-aebd-dcb1de42e833-immagine.png

                                OK, I've create verbose_rc file .... which log file should I give you?

                                cmcdonaldC 1 Reply Last reply Reply Quote 0
                                • cmcdonaldC
                                  cmcdonald Netgate Developer @Luca De Andreis
                                  last edited by

                                  @Luca-De-Andreis

                                  You'll need to watch the boot at the console. I just need the end of it. Most likely what is happening is that you are actually booting into the new version but it's failing boot verification for some reason and automatically rolling back to the previous.

                                  Need help fast? https://www.netgate.com/support

                                  L 4 Replies Last reply Reply Quote 0
                                  • L
                                    Luca De Andreis @cmcdonald
                                    last edited by

                                    @cmcdonald

                                    OK, I carefully repeated the whole update process.
                                    I checked the boot sequence carefully and there is no upgrade attempt.
                                    The post upgrade 23.09.1->24.03 Beta system seems to boot from the snapshot related to 23.09.1 without even trying to upgrade.
                                    That is if I do not go to "play" with the BE ... if I go to force the snapshot, it starts correctly in 24.03.

                                    1 Reply Last reply Reply Quote 0
                                    • L
                                      Luca De Andreis @cmcdonald
                                      last edited by

                                      @cmcdonald

                                      Mhhhhh something is not working

                                      9ba81b18-8990-4d29-a143-69993a2a2d88-immagine.png

                                      If I click, relative to the last line of this image, on... start from this snapshot (24.03b) the system restarts in 23.09.1

                                      1 Reply Last reply Reply Quote 0
                                      • L
                                        Luca De Andreis @cmcdonald
                                        last edited by

                                        @cmcdonald

                                        cf16aaf3-8f5b-46b4-bcd7-31d901aef10c-immagine.png

                                        1 Reply Last reply Reply Quote 0
                                        • L
                                          Luca De Andreis @cmcdonald
                                          last edited by

                                          @cmcdonald

                                          Why this one ?

                                          b7744534-c094-4702-a7fc-74c46f0b185a-immagine.png

                                          I've just set a new default boot snapshot (change the star) .... I did not set a "one time boot mode"

                                          cmcdonaldC 1 Reply Last reply Reply Quote 0
                                          • cmcdonaldC
                                            cmcdonald Netgate Developer @Luca De Andreis
                                            last edited by

                                            @Luca-De-Andreis

                                            After the upgrade is performed the new BE is marked temporary for the next boot so that if boot verification fails, the system automatically reboots back into the old BE.

                                            Need help fast? https://www.netgate.com/support

                                            L 2 Replies Last reply Reply Quote 0
                                            • First post
                                              Last post
                                            Copyright 2025 Rubicon Communications LLC (Netgate). All rights reserved.