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    23.09.1 -> 24.03a seems fail

    Scheduled Pinned Locked Moved Plus 24.03 Development Snapshots (Retired)
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    • L
      Luca De Andreis @cmcdonald
      last edited by

      @cmcdonald

      MMMMh no, the same problem....

      59cd687c-c9a1-4e63-892c-f7b47101e9a0-immagine.png

      cmcdonaldC 1 Reply Last reply Reply Quote 0
      • cmcdonaldC
        cmcdonald Netgate Developer @Luca De Andreis
        last edited by

        @Luca-De-Andreis

        Let's try to collect some output of the failure. Do you have serial access to the console? If so, make sure you enable logging in your terminal emulator. If you've got display output only you will likely need to screen record.

        before performing the upgrade, add the following to your config.xml. You can use Diagnostics > Edit File to do so. The path is /cf/conf/config.xml.

        <system>
        		 <firmware>
        				<bedeferreboot></bedeferreboot>
        		 </firmware>
        </system>
        

        This will cause the update to NOT automatically reboot after installation.

        Now perform the upgrade. Please attach output here or to me directly.

        Next, note the name of the new BE that was created. It should actually be the original name. Your current should name have a timestamp appended.

        Go to diagnostics > command prompt and enter

        bectl mount bename
        

        replacing bename as necessary.

        You should see a path returned in the form of

        /tmp/be_mount.XXXX
        

        Copy this path.

        Now enter

        touch /tmp/be_mount.XXXX/verbose_rc
        

        Finally unmount the BE with

        bectl unmount -f bename
        

        Reboot.

        pfSense startup is now very verbose. Send me the entire ouput.

        Thanks

        cmcdonald@netgate.com

        Need help fast? https://www.netgate.com/support

        L 3 Replies Last reply Reply Quote 0
        • L
          Luca De Andreis @cmcdonald
          last edited by Luca De Andreis

          @cmcdonald

          OK I start to upgrade log :
          upgrade-log.txt

          Please note... this is a KVM virtual machine, not a bare metal system.

          1 Reply Last reply Reply Quote 1
          • L
            Luca De Andreis @cmcdonald
            last edited by Luca De Andreis

            @cmcdonald

            I think I understand
            the problem lies in the incorrect (automatic) selection of the boot snapshot:

            I forced boot to a snapshot that was not selected. There must be some problem in the post upgrade setting ....

            c5ec77bf-aa46-4068-9802-c50d69476307-immagine.png

            Now I'm in 24.03

            cmcdonaldC 1 Reply Last reply Reply Quote 1
            • cmcdonaldC
              cmcdonald Netgate Developer @Luca De Andreis
              last edited by

              @Luca-De-Andreis

              Cool. I would rename you BEs to clean that up. There is new code in that makes that better moving forward.

              Need help fast? https://www.netgate.com/support

              L 1 Reply Last reply Reply Quote 0
              • L
                Luca De Andreis @cmcdonald
                last edited by

                @cmcdonald

                now it's OK, I've cleaned BE

                26ef0f22-2234-42bc-ab55-17d4547bc366-immagine.png

                1 Reply Last reply Reply Quote 2
                • L
                  Luca De Andreis @cmcdonald
                  last edited by

                  @cmcdonald

                  Mhhh not good, there are still problems with snapshots ....
                  I have updated to 24.03.b.20240305.0455 and the boot was done with the previous release.

                  90b419ff-99f1-4161-952b-89ae1443f415-immagine.png

                  I try to manually force the correct boot snapshot....

                  cmcdonaldC 1 Reply Last reply Reply Quote 0
                  • cmcdonaldC
                    cmcdonald Netgate Developer @Luca De Andreis
                    last edited by cmcdonald

                    @Luca-De-Andreis

                    What hardware platform?

                    Edit: KVM. I see above

                    Need help fast? https://www.netgate.com/support

                    L 1 Reply Last reply Reply Quote 0
                    • L
                      Luca De Andreis @cmcdonald
                      last edited by

                      @cmcdonald

                      Yes, KVM VM.

                      cmcdonaldC 1 Reply Last reply Reply Quote 0
                      • cmcdonaldC
                        cmcdonald Netgate Developer @Luca De Andreis
                        last edited by

                        @Luca-De-Andreis

                        Go to Diagnostics > Command Prompt and enter

                        touch /verbose_rc
                        

                        Then do the upgrade again.

                        I need the console ouput during the reboot.

                        Need help fast? https://www.netgate.com/support

                        L 1 Reply Last reply Reply Quote 0
                        • L
                          Luca De Andreis @cmcdonald
                          last edited by

                          @cmcdonald

                          OK

                          -) Rollback to 23.09.1
                          -) Upgrade to 24.03 beta

                          • After reboot:

                          7ef83be6-4e74-4f35-9adb-ffbd016adb21-immagine.png

                          1b9dbfba-5834-4dd9-aebd-dcb1de42e833-immagine.png

                          OK, I've create verbose_rc file .... which log file should I give you?

                          cmcdonaldC 1 Reply Last reply Reply Quote 0
                          • cmcdonaldC
                            cmcdonald Netgate Developer @Luca De Andreis
                            last edited by

                            @Luca-De-Andreis

                            You'll need to watch the boot at the console. I just need the end of it. Most likely what is happening is that you are actually booting into the new version but it's failing boot verification for some reason and automatically rolling back to the previous.

                            Need help fast? https://www.netgate.com/support

                            L 4 Replies Last reply Reply Quote 0
                            • L
                              Luca De Andreis @cmcdonald
                              last edited by

                              @cmcdonald

                              OK, I carefully repeated the whole update process.
                              I checked the boot sequence carefully and there is no upgrade attempt.
                              The post upgrade 23.09.1->24.03 Beta system seems to boot from the snapshot related to 23.09.1 without even trying to upgrade.
                              That is if I do not go to "play" with the BE ... if I go to force the snapshot, it starts correctly in 24.03.

                              1 Reply Last reply Reply Quote 0
                              • L
                                Luca De Andreis @cmcdonald
                                last edited by

                                @cmcdonald

                                Mhhhhh something is not working

                                9ba81b18-8990-4d29-a143-69993a2a2d88-immagine.png

                                If I click, relative to the last line of this image, on... start from this snapshot (24.03b) the system restarts in 23.09.1

                                1 Reply Last reply Reply Quote 0
                                • L
                                  Luca De Andreis @cmcdonald
                                  last edited by

                                  @cmcdonald

                                  cf16aaf3-8f5b-46b4-bcd7-31d901aef10c-immagine.png

                                  1 Reply Last reply Reply Quote 0
                                  • L
                                    Luca De Andreis @cmcdonald
                                    last edited by

                                    @cmcdonald

                                    Why this one ?

                                    b7744534-c094-4702-a7fc-74c46f0b185a-immagine.png

                                    I've just set a new default boot snapshot (change the star) .... I did not set a "one time boot mode"

                                    cmcdonaldC 1 Reply Last reply Reply Quote 0
                                    • cmcdonaldC
                                      cmcdonald Netgate Developer @Luca De Andreis
                                      last edited by

                                      @Luca-De-Andreis

                                      After the upgrade is performed the new BE is marked temporary for the next boot so that if boot verification fails, the system automatically reboots back into the old BE.

                                      Need help fast? https://www.netgate.com/support

                                      L 2 Replies Last reply Reply Quote 0
                                      • L
                                        Luca De Andreis @cmcdonald
                                        last edited by

                                        This post is deleted!
                                        1 Reply Last reply Reply Quote 0
                                        • L
                                          Luca De Andreis @cmcdonald
                                          last edited by

                                          @cmcdonald

                                          Okay, but it doesn't make sense for this alert to appear... the system is running with the snapshot default_previous_20240302092838_20240305095307, the next is default_previous_20240302092838_20240305095307 (correctly, because it is the default) and the alert says... "this is a temporary boot", look the next from which the system will be rebooted is : default_previous_20240302092838_20240305095307 (that is what is now running).

                                          4cfb226b-2028-4893-a089-a73aa6ae7500-immagine.png

                                          89fa5a9b-6bff-482c-ab1f-1d2fb9974a7e-immagine.png

                                          cmcdonaldC 1 Reply Last reply Reply Quote 0
                                          • cmcdonaldC
                                            cmcdonald Netgate Developer @Luca De Andreis
                                            last edited by

                                            @Luca-De-Andreis

                                            what's the output of

                                            bectl list
                                            

                                            When it's in that state?

                                            Need help fast? https://www.netgate.com/support

                                            L 2 Replies Last reply Reply Quote 0
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