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    Abysmal Performance after pfSense hardware upgrade

    Scheduled Pinned Locked Moved General pfSense Questions
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    • 8
      8ayM @stephenw10
      last edited by

      @stephenw10 Not sure why I hadn't had issues with the cables previously on the thin client, but I'd just opened the 4th package of new DAC cables from 10Gtek.

      Between that and swapping from ix1 to ix2 things are looking better, still not where I should be.

      5ca27631-7e86-4c9d-a5e2-9c3ed79ac878-image.png

      8 1 Reply Last reply Reply Quote 0
      • G
        Gblenn @8ayM
        last edited by

        @8ayM Starting from the clean install, which you said works fine on the Quotom HW, how about restoring and testing one piece of the config at a time? Starting with System tunables then System and so on?

        My thinking is... you are moving from (if I'm not mistaken) an AMD based system over to Intel. Could there be some HW related settings in your config that is causing issues?

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        • stephenw10S
          stephenw10 Netgate Administrator
          last edited by

          Yeah I would probably try a very basic config as a test.

          Try running top -HaSP while testing. See what the CPU usage looks like.

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          • 8
            8ayM @8ayM
            last edited by 8ayM

            @8ayM Jumped back into this this AM was getting similar results from last night as expected. Tried a reboot of the box and upon restart I'm getting better numbers:
            2348cfb7-1f74-40b0-be98-023538f28f3d-image.png

            Unfortunately I can't seem to get the speedtest cli on pfSense to hit the same server as I'm using via the web interface via desktop. Trying to be consistent and most favorable as I should be staying on my ISP's network while testing "last mile connection"

            speedtest-cli --server 19688

            @Gblenn There may be other HW specific items between AMD & Intel. Reading your post made me think to follow up with the temp sensor

            System -> Advanced -> Miscellaneous -> Cryptographic & Thermal Hardware -> Thermal Sensors
            Changed from AMD to Intel. Temp is now right.
            40e60ead-ba32-4144-bceb-de13d4632f31-image.png

            @stephenw10

            Just ran top -HaSP on current config while running a speed test
            a847c07a-34b2-43b6-a938-b3772ccfc5c0-image.png

            Video link to output, expires in 2 days:
            https://streamable.com/xjfgue

            I can look to do a clean install but it's looking like I'm in the ball park for speed. I'll have to rotate through cables and see if that makes a difference, and then test if swapping the LAN interface back to ix1 causes the issues to return as I'd need to send this unit back. Not that I need 10 SFP+ ports, but I'd want them all working given it was just purchased.

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            • stephenw10S
              stephenw10 Netgate Administrator
              last edited by

              The test from pfSense itself will almost always give a lower result than testing through it. Running the process itself takes significant CPU cycles. pfSense is optmised as a router/firewall and not a server.

              1 Reply Last reply Reply Quote 3
              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by

                That video shows ntopng using a lot CPU cycles. The first thing I'd do is restest with it disabled. No single CPU core looks to be pegged at 100% though.

                G 1 Reply Last reply Reply Quote 0
                • 8
                  8ayM @8ayM
                  last edited by

                  Well I just swapped things back to the ix1 interface and the speeds tanked again
                  300ec9b1-588a-41c4-b81d-3c7f04523ed6-image.png

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                  • stephenw10S
                    stephenw10 Netgate Administrator
                    last edited by

                    Hmm, interesting. Are those using the same NIC chip? What does pciconf -lv show?

                    8 1 Reply Last reply Reply Quote 0
                    • G
                      Gblenn @stephenw10
                      last edited by

                      @stephenw10 said in Abysmal Performance after pfSense hardware upgrade:

                      That video shows ntopng using a lot CPU cycles. The first thing I'd do is restest with it disabled. No single CPU core looks to be pegged at 100% though.

                      I just ran a few speedtests, and I don't see any of the "intr{swi1: netisr x}" that show up during your testing. And my interrupt stays flat at 0% throughout... what is that?

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                      • stephenw10S
                        stephenw10 Netgate Administrator
                        last edited by

                        You will see that if the loading is significant. That's where the loading for moving traffic and filtering appears.

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                        • G
                          Gblenn @stephenw10
                          last edited by Gblenn

                          @stephenw10 Ok, so in my case the NIC's are doing the work...? I have Suricata showing up at the top of the list instead...

                          However, I just found this bit from servethehome who tested this a while back https://www.servethehome.com/the-everything-fanless-home-server-firewall-router-and-nas-appliance-qotom-qnap-teamgroup/2/

                          9e118538-0d05-4bba-9e0e-9f4758300c64-image.png
                          I guess that doesn't mean it's using the CPU for the SFP+ ports but perhaps it's a driver issue?

                          The 2.5GB ports are i225V according to servethehome...

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                          • stephenw10S
                            stephenw10 Netgate Administrator
                            last edited by

                            You will see loading there from either the ix or igc NICs.

                            G 1 Reply Last reply Reply Quote 0
                            • 8
                              8ayM @stephenw10
                              last edited by stephenw10

                              @stephenw10 said in Abysmal Performance after pfSense hardware upgrade:

                              Hmm, interesting. Are those using the same NIC chip? What does pciconf -lv show?

                              Yes should be off the CPU

                              ===

                              [2.7.2-RELEASE][admin@pfSense-Edge01.scs.lan]/root: pciconf -lv
                              hostb0@pci0:0:0:0:      class=0x060000 rev=0x11 hdr=0x00 vendor=0x8086 device=0x1980 subvendor=0x8086 subdevice=0x1999
                                  vendor     = 'Intel Corporation'
                                  device     = 'Atom Processor C3000 Series System Agent'
                                  class      = bridge
                                  subclass   = HOST-PCI
                              hostb1@pci0:0:4:0:      class=0x060000 rev=0x11 hdr=0x00 vendor=0x8086 device=0x19a1 subvendor=0x8086 subdevice=0x0000
                                  vendor     = 'Intel Corporation'
                                  device     = 'Atom Processor C3000 Series Error Registers'
                                  class      = bridge
                                  subclass   = HOST-PCI
                              none0@pci0:0:5:0:       class=0x080700 rev=0x11 hdr=0x00 vendor=0x8086 device=0x19a2 subvendor=0x8086 subdevice=0x0000
                                  vendor     = 'Intel Corporation'
                                  device     = 'Atom Processor C3000 Series Root Complex Event Collector'
                                  class      = base peripheral
                                  subclass   = Root Complex Event Collector
                              pcib1@pci0:0:6:0:       class=0x060400 rev=0x11 hdr=0x01 vendor=0x8086 device=0x19a3 subvendor=0x8086 subdevice=0x0000
                                  vendor     = 'Intel Corporation'
                                  device     = 'Atom Processor C3000 Series Integrated QAT Root Port'
                                  class      = bridge
                                  subclass   = PCI-PCI
                              pcib2@pci0:0:9:0:       class=0x060400 rev=0x11 hdr=0x01 vendor=0x8086 device=0x19a4 subvendor=0x8086 subdevice=0x0000
                                  vendor     = 'Intel Corporation'
                                  device     = 'Atom Processor C3000 Series PCI Express Root Port'
                                  class      = bridge
                                  subclass   = PCI-PCI
                              pcib3@pci0:0:10:0:      class=0x060400 rev=0x11 hdr=0x01 vendor=0x8086 device=0x19a5 subvendor=0x8086 subdevice=0x19a5
                                  vendor     = 'Intel Corporation'
                                  device     = 'Atom Processor C3000 Series PCI Express Root Port'
                                  class      = bridge
                                  subclass   = PCI-PCI
                              pcib4@pci0:0:11:0:      class=0x060400 rev=0x11 hdr=0x01 vendor=0x8086 device=0x19a6 subvendor=0x8086 subdevice=0x19a6
                                  vendor     = 'Intel Corporation'
                                  device     = 'Atom Processor C3000 Series PCI Express Root Port'
                                  class      = bridge
                                  subclass   = PCI-PCI
                              pcib5@pci0:0:12:0:      class=0x060400 rev=0x11 hdr=0x01 vendor=0x8086 device=0x19a7 subvendor=0x8086 subdevice=0x19a7
                                  vendor     = 'Intel Corporation'
                                  device     = 'Atom Processor C3000 Series PCI Express Root Port'
                                  class      = bridge
                                  subclass   = PCI-PCI
                              pcib6@pci0:0:14:0:      class=0x060400 rev=0x11 hdr=0x01 vendor=0x8086 device=0x19a8 subvendor=0x8086 subdevice=0x19a8
                                  vendor     = 'Intel Corporation'
                                  device     = 'Atom Processor C3000 Series PCI Express Root Port'
                                  class      = bridge
                                  subclass   = PCI-PCI
                              pcib7@pci0:0:15:0:      class=0x060400 rev=0x11 hdr=0x01 vendor=0x8086 device=0x19a9 subvendor=0x8086 subdevice=0x19a9
                                  vendor     = 'Intel Corporation'
                                  device     = 'Atom Processor C3000 Series PCI Express Root Port'
                                  class      = bridge
                                  subclass   = PCI-PCI
                              pcib8@pci0:0:16:0:      class=0x060400 rev=0x11 hdr=0x01 vendor=0x8086 device=0x19aa subvendor=0x8086 subdevice=0x19aa
                                  vendor     = 'Intel Corporation'
                                  device     = 'Atom Processor C3000 Series PCI Express Root Port'
                                  class      = bridge
                                  subclass   = PCI-PCI
                              pcib9@pci0:0:17:0:      class=0x060400 rev=0x11 hdr=0x01 vendor=0x8086 device=0x19ab subvendor=0x8086 subdevice=0x19ab
                                  vendor     = 'Intel Corporation'
                                  device     = 'Atom Processor C3000 Series PCI Express Root Port'
                                  class      = bridge
                                  subclass   = PCI-PCI
                              none1@pci0:0:18:0:      class=0x088000 rev=0x11 hdr=0x00 vendor=0x8086 device=0x19ac subvendor=0x8086 subdevice=0x0000
                                  vendor     = 'Intel Corporation'
                                  device     = 'Atom Processor C3000 Series SMBus Contoller - Host'
                                  class      = base peripheral
                              ahci0@pci0:0:19:0:      class=0x010601 rev=0x11 hdr=0x00 vendor=0x8086 device=0x19b2 subvendor=0x8086 subdevice=0x7270
                                  vendor     = 'Intel Corporation'
                                  device     = 'Atom Processor C3000 Series SATA Controller 0'
                                  class      = mass storage
                                  subclass   = SATA
                              ahci1@pci0:0:20:0:      class=0x010601 rev=0x11 hdr=0x00 vendor=0x8086 device=0x19c2 subvendor=0x8086 subdevice=0x7270
                                  vendor     = 'Intel Corporation'
                                  device     = 'Atom Processor C3000 Series SATA Controller 1'
                                  class      = mass storage
                                  subclass   = SATA
                              xhci0@pci0:0:21:0:      class=0x0c0330 rev=0x11 hdr=0x00 vendor=0x8086 device=0x19d0 subvendor=0x8086 subdevice=0x7270
                                  vendor     = 'Intel Corporation'
                                  device     = 'Atom Processor C3000 Series USB 3.0 xHCI Controller'
                                  class      = serial bus
                                  subclass   = USB
                              pcib11@pci0:0:22:0:     class=0x060400 rev=0x11 hdr=0x01 vendor=0x8086 device=0x19d1 subvendor=0x8086 subdevice=0x0000
                                  vendor     = 'Intel Corporation'
                                  device     = 'Atom Processor C3000 Series Integrated LAN Root Port'
                                  class      = bridge
                                  subclass   = PCI-PCI
                              pcib12@pci0:0:23:0:     class=0x060400 rev=0x11 hdr=0x01 vendor=0x8086 device=0x19d2 subvendor=0x8086 subdevice=0x0000
                                  vendor     = 'Intel Corporation'
                                  device     = 'Atom Processor C3000 Series Integrated LAN Root Port'
                                  class      = bridge
                                  subclass   = PCI-PCI
                              none2@pci0:0:24:0:      class=0x078000 rev=0x11 hdr=0x00 vendor=0x8086 device=0x19d3 subvendor=0x8086 subdevice=0x19d3
                                  vendor     = 'Intel Corporation'
                                  device     = 'Atom Processor C3000 Series ME HECI 1'
                                  class      = simple comms
                              uart2@pci0:0:26:0:      class=0x070002 rev=0x11 hdr=0x00 vendor=0x8086 device=0x19d8 subvendor=0x8086 subdevice=0x0000
                                  vendor     = 'Intel Corporation'
                                  device     = 'Atom Processor C3000 Series HSUART Controller'
                                  class      = simple comms
                                  subclass   = UART
                              isab0@pci0:0:31:0:      class=0x060100 rev=0x11 hdr=0x00 vendor=0x8086 device=0x19dc subvendor=0x8086 subdevice=0x7270
                                  vendor     = 'Intel Corporation'
                                  device     = 'Atom Processor C3000 Series LPC or eSPI'
                                  class      = bridge
                                  subclass   = PCI-ISA
                              none3@pci0:0:31:2:      class=0x058000 rev=0x11 hdr=0x00 vendor=0x8086 device=0x19de subvendor=0x8086 subdevice=0x7270
                                  vendor     = 'Intel Corporation'
                                  device     = 'Atom Processor C3000 Series Power Management Controller'
                                  class      = memory
                              ichsmb0@pci0:0:31:4:    class=0x0c0500 rev=0x11 hdr=0x00 vendor=0x8086 device=0x19df subvendor=0x8086 subdevice=0x7270
                                  vendor     = 'Intel Corporation'
                                  device     = 'Atom Processor C3000 Series SMBus controller'
                                  class      = serial bus
                                  subclass   = SMBus
                              none4@pci0:0:31:5:      class=0x0c8000 rev=0x11 hdr=0x00 vendor=0x8086 device=0x19e0 subvendor=0x8086 subdevice=0x7270
                                  vendor     = 'Intel Corporation'
                                  device     = 'Atom Processor C3000 Series SPI Controller'
                                  class      = serial bus
                              none5@pci0:1:0:0:       class=0x0b4000 rev=0x11 hdr=0x00 vendor=0x8086 device=0x19e2 subvendor=0x8086 subdevice=0x0000
                                  vendor     = 'Intel Corporation'
                                  device     = 'Atom Processor C3000 Series QuickAssist Technology'
                                  class      = processor
                              nvme0@pci0:3:0:0:       class=0x010802 rev=0x03 hdr=0x00 vendor=0x8086 device=0x0975 subvendor=0x8086 subdevice=0x8410
                                  vendor     = 'Intel Corporation'
                                  class      = mass storage
                                  subclass   = NVM
                              igc0@pci0:4:0:0:        class=0x020000 rev=0x03 hdr=0x00 vendor=0x8086 device=0x15f3 subvendor=0x8086 subdevice=0x0000
                                  vendor     = 'Intel Corporation'
                                  device     = 'Ethernet Controller I225-V'
                                  class      = network
                                  subclass   = ethernet
                              igc1@pci0:5:0:0:        class=0x020000 rev=0x03 hdr=0x00 vendor=0x8086 device=0x15f3 subvendor=0x8086 subdevice=0x0000
                                  vendor     = 'Intel Corporation'
                                  device     = 'Ethernet Controller I225-V'
                                  class      = network
                                  subclass   = ethernet
                              igc2@pci0:6:0:0:        class=0x020000 rev=0x03 hdr=0x00 vendor=0x8086 device=0x15f3 subvendor=0x8086 subdevice=0x0000
                                  vendor     = 'Intel Corporation'
                                  device     = 'Ethernet Controller I225-V'
                                  class      = network
                                  subclass   = ethernet
                              igc3@pci0:7:0:0:        class=0x020000 rev=0x03 hdr=0x00 vendor=0x8086 device=0x15f3 subvendor=0x8086 subdevice=0x0000
                                  vendor     = 'Intel Corporation'
                                  device     = 'Ethernet Controller I225-V'
                                  class      = network
                                  subclass   = ethernet
                              igc4@pci0:8:0:0:        class=0x020000 rev=0x03 hdr=0x00 vendor=0x8086 device=0x15f3 subvendor=0x8086 subdevice=0x0000
                                  vendor     = 'Intel Corporation'
                                  device     = 'Ethernet Controller I225-V'
                                  class      = network
                                  subclass   = ethernet
                              pcib10@pci0:9:0:0:      class=0x060400 rev=0x03 hdr=0x01 vendor=0x1a03 device=0x1150 subvendor=0x1a03 subdevice=0x1150
                                  vendor     = 'ASPEED Technology, Inc.'
                                  device     = 'AST1150 PCI-to-PCI Bridge'
                                  class      = bridge
                                  subclass   = PCI-PCI
                              vgapci0@pci0:10:0:0:    class=0x030000 rev=0x30 hdr=0x00 vendor=0x1a03 device=0x2000 subvendor=0x1a03 subdevice=0x2000
                                  vendor     = 'ASPEED Technology, Inc.'
                                  device     = 'ASPEED Graphics Family'
                                  class      = display
                                  subclass   = VGA
                              ix0@pci0:11:0:0:        class=0x020000 rev=0x11 hdr=0x00 vendor=0x8086 device=0x15c4 subvendor=0x8086 subdevice=0x0000
                                  vendor     = 'Intel Corporation'
                                  device     = 'Ethernet Connection X553 10 GbE SFP+'
                                  class      = network
                                  subclass   = ethernet
                              ix1@pci0:11:0:1:        class=0x020000 rev=0x11 hdr=0x00 vendor=0x8086 device=0x15c4 subvendor=0x8086 subdevice=0x0000
                                  vendor     = 'Intel Corporation'
                                  device     = 'Ethernet Connection X553 10 GbE SFP+'
                                  class      = network
                                  subclass   = ethernet
                              ix2@pci0:12:0:0:        class=0x020000 rev=0x11 hdr=0x00 vendor=0x8086 device=0x15c4 subvendor=0x8086 subdevice=0x0000
                                  vendor     = 'Intel Corporation'
                                  device     = 'Ethernet Connection X553 10 GbE SFP+'
                                  class      = network
                                  subclass   = ethernet
                              ix3@pci0:12:0:1:        class=0x020000 rev=0x11 hdr=0x00 vendor=0x8086 device=0x15c4 subvendor=0x8086 subdevice=0x0000
                                  vendor     = 'Intel Corporation'
                                  device     = 'Ethernet Connection X553 10 GbE SFP+'
                                  class      = network
                                  subclass   = ethernet
                              [2.7.2-RELEASE][admin@pfSense-Edge01.scs.lan]/root:
                              

                              ===

                              8 1 Reply Last reply Reply Quote 0
                              • 8
                                8ayM @8ayM
                                last edited by

                                I'm just going to grab another m.2 and do a clean install of 2.7.2

                                Only config I'll be making would be assigning a MAC address to the Wan interface as the ISP locks the router MAC to their OTN handoff.

                                I'll be in the dark again while I get this setup.

                                1 Reply Last reply Reply Quote 0
                                • stephenw10S
                                  stephenw10 Netgate Administrator
                                  last edited by

                                  Hmm, should be identical then. Could be a bad PHY/port?

                                  1 Reply Last reply Reply Quote 0
                                  • G
                                    Gblenn @stephenw10
                                    last edited by

                                    @stephenw10 said in Abysmal Performance after pfSense hardware upgrade:

                                    You will see loading there from either the ix or igc NICs.

                                    What could be the reason I'm not seeing any of the intr{swi1: netisr x} when I run the same test? I am getting around 7-8Gbit both directions. For me it's Suricata taking over during the down and upload runs.

                                    Does HW offloading play a part in this, which I have activated as I'm running Suricata in legacy mode (Intel X520 NIC).

                                    8 S 2 Replies Last reply Reply Quote 0
                                    • 8
                                      8ayM @Gblenn
                                      last edited by

                                      @Gblenn said in Abysmal Performance after pfSense hardware upgrade:

                                      @stephenw10 said in Abysmal Performance after pfSense hardware upgrade:

                                      You will see loading there from either the ix or igc NICs.

                                      What could be the reason I'm not seeing any of the intr{swi1: netisr x} when I run the same test? I am getting around 7-8Gbit both directions. For me it's Suricata taking over during the down and upload runs.

                                      Does HW offloading play a part in this, which I have activated as I'm running Suricata in legacy mode (Intel X520 NIC).

                                      This is the hardware offloading options I have selected
                                      4ac5f5eb-2c5b-47ec-8a8f-fd21f523fe28-image.png

                                      G 1 Reply Last reply Reply Quote 0
                                      • G
                                        Gblenn @8ayM
                                        last edited by Gblenn

                                        @8ayM My settings are quite different in that I have not ticked any of the boxes you have marked... So I have all HW offloading enabled but the ALTQ disabled.
                                        Of course I'm on a different system altogether, with different CPU and NIC's. But yours is definitely Intel based and should behave well also with those activated.

                                        8 1 Reply Last reply Reply Quote 0
                                        • stephenw10S
                                          stephenw10 Netgate Administrator
                                          last edited by

                                          The altq setting only affects hn NICs.

                                          What output do you actually see? Suricata will likely be top of the list of you're running it. If you hit q while it's running it leaves the output on the console so you can copy/paste it out.

                                          G 1 Reply Last reply Reply Quote 0
                                          • 8
                                            8ayM @Gblenn
                                            last edited by

                                            64a9abc0-b04c-4485-9496-8aeca8e18349-image.png

                                            Clean install

                                            @Gblenn said in Abysmal Performance after pfSense hardware upgrade:

                                            @8ayM My settings are quite different in that I have not ticked any of the boxes you have marked... So I have all HW offloading enabled but the ALTQ disabled.
                                            Of course I'm on a different system altogether, with different CPU and NIC's. But yours is definitely Intel based and should behave well also with those activated.

                                            I'll give this a shot and see if there is a difference

                                            8 1 Reply Last reply Reply Quote 0
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