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    6100 max bricked?

    Scheduled Pinned Locked Moved Official Netgate® Hardware
    23 Posts 4 Posters 2.4k Views
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    • JonathanLeeJ
      JonathanLee
      last edited by

      If it is the drive you can pick up a couple new Kingspec SSD M.2 drives from amazon for around 15-20 dollars great item to have as a backup.

      Make sure to upvote

      1 Reply Last reply Reply Quote 0
      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        In a 6100 though be sure they are B-Keyed NVMe drives.

        JonathanLeeJ 1 Reply Last reply Reply Quote 1
        • JonathanLeeJ
          JonathanLee @stephenw10
          last edited by JonathanLee

          @stephenw10 They also have a great deal on NVme B key samsung 256GB drives, I tested one last week. Mine was a defective one I had to replace it because it got really hot all the sudden when in use.

          The Samsung ones I found are keyed as B I have a nice adapter I use that supports M.2 NGHH & NVMe SSD its a 2 in one.

          The NVMe B key was just 15 dollars. But the one I had got so hot all the sudden randomly. I have a thermal pad and everything. I think it had a bad connection on the chip and or it did not like to be formatted for MAC OS journaled with MBR. Who knows that would never have caused it to overheat like that. Be careful if you get that model. I mean its a samsung it should have worked fine. Maybe a fluke accident one off bad one. Amazon is shipping me a replacement. It did run for about 4 days before it died

          Make sure to upvote

          C 1 Reply Last reply Reply Quote 1
          • C
            cedrictang @JonathanLee
            last edited by

            So this got fixed last night.

            Netgate support was really helpful in getting me a new image and then reinstalling and recovering the config from the cloud backup (lucky that I had that).

            Took 6 hours from when the unit stopped functioning.

            Might definitely think about other contingency plans...

            JonathanLeeJ 1 Reply Last reply Reply Quote 2
            • JonathanLeeJ
              JonathanLee @cedrictang
              last edited by

              @cedrictang

              Great job.

              Make sure to upvote

              1 Reply Last reply Reply Quote 0
              • D
                dkledgerwood
                last edited by

                I have returned this unit several times. It is absolutely unreliable. Stay away.

                My experience below

                Purchased 3/3/2023
                Received 3/5/2023
                Installed 3/7/2023
                Unit worked until 3/15/2023
                Paid IT support and down time until 3/30/2023.
                3/30/2023 Requested RMA
                3/31/2023 Purchased a replacement to be sent out.
                Paid IT to install and program new unit 4/4/2023.
                4/12/2023 Continued problems and IT support paid to work with Netgate on the issues.
                4/14/2023 Unit back up and operational.
                4/28/2023 More port problems. Removed Netgate and installed competitive firewall. More IT support.
                12/24/2023 Office closed. Tried to get Netgate working during this time to minimize downtime.
                1/2/2024 Netgate back operational after significant IT support.
                1/15/2024 More port issues and IT support.
                1/23/2024 Opened ticket 2291918995 for port issues. Continued IT support to diag problems. Unit down.
                2/1/2024 Requested RMA.
                2/6/2024 Netgate verified problem and returned new unit.
                New unit never installed. I feel the above shows that the unit is unreliable.

                JonathanLeeJ 1 Reply Last reply Reply Quote 0
                • JonathanLeeJ
                  JonathanLee @dkledgerwood
                  last edited by

                  @dkledgerwood is the same part failing? I have had my 2100 for years now only issue is me causing software issues at times requiring a reinstall but that is it for issues, it’s always something I did.

                  Make sure to upvote

                  D 1 Reply Last reply Reply Quote 0
                  • D
                    dkledgerwood @JonathanLee
                    last edited by

                    @JonathanLee not the same issue. mostly port issues though. several times the unit would just overheat. My IT guy could not make any of them reliable at all.

                    JonathanLeeJ 1 Reply Last reply Reply Quote 0
                    • JonathanLeeJ
                      JonathanLee @dkledgerwood
                      last edited by JonathanLee

                      @dkledgerwood have you attempted to install a port surge protector? They have diodes in them something might be shocking the port, I have one installed for my systems. When ports go out something else is going on.

                      Screenshot 2024-06-28 at 23.00.00.png

                      Make sure to upvote

                      D 1 Reply Last reply Reply Quote 0
                      • D
                        dkledgerwood @JonathanLee
                        last edited by

                        @JonathanLee I do not have that. What is hard to understand ids that I am now using a different firewall and have not had problems yet.

                        JonathanLeeJ 1 Reply Last reply Reply Quote 0
                        • JonathanLeeJ
                          JonathanLee @dkledgerwood
                          last edited by

                          @dkledgerwood

                          :(

                          Make sure to upvote

                          1 Reply Last reply Reply Quote 0
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