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    Wi-Fi: laptop yes, phone no

    Scheduled Pinned Locked Moved Wireless
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    • fireodoF
      fireodo @mrkaban
      last edited by fireodo

      @mrkaban said in Wi-Fi: laptop yes, phone no:

      It seems to me that the problem may be in the wi-fi card. If you use the exclusion method to look for a problem. I have a Realtek rtl8192ce card.

      That could be a possible reason - i use here only WLE200NX PCIe Cards and a usb-dongle (Linksys WUSB6300) based on RTL8812AU Chipset. All my devices (Laptop, Computer, Smartphone etc.) connect without issues.

      Edit: My bad - as @stephenw10 said, the authentication occurs in software not in Hardware so the type of WiFi device should not be a cause.

      Kettop Mi4300YL CPU: i5-4300Y @ 1.60GHz RAM: 8GB Ethernet Ports: 4
      SSD: SanDisk pSSD-S2 16GB (ZFS) WiFi: WLE200NX
      pfsense 2.8.0 CE
      Packages: Apcupsd, Cron, Iftop, Iperf, LCDproc, Nmap, pfBlockerNG, RRD_Summary, Shellcmd, Snort, Speedtest, System_Patches.

      1 Reply Last reply Reply Quote 1
      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by stephenw10

        The authentication is done in software, I really wouldn't expect the card to make any difference there. Assuming it connects at all.

        I would try using only hex characters in the pass phrase. Been a while since I've hit that though.

        JKnottJ M 2 Replies Last reply Reply Quote 1
        • JKnottJ
          JKnott @stephenw10
          last edited by

          @stephenw10 said in Wi-Fi: laptop yes, phone no:

          I would try using only hex characters in the pass phrase. Been a while since I've hit that though.

          Alphanumeric are also probably OK. I also once had an issue with some characters. What I do is go to www.grc.com and use their Perfect Passwords to get a 63 character random alphanumeric string. I figure that should be difficult enough to guess. 😉

          PfSense running on Qotom mini PC
          i5 CPU, 4 GB memory, 32 GB SSD & 4 Intel Gb Ethernet ports.
          UniFi AC-Lite access point

          I haven't lost my mind. It's around here...somewhere...

          1 Reply Last reply Reply Quote 0
          • J
            Johnwick 0
            last edited by Johnwick 0

            Wi-Fi connection is functional on the laptop but unavailable on the phone. This discrepancy suggests a device-specific issue rather than a network-wide problem. DirecTV provider Troubleshoot by restarting the phone, toggling Wi-Fi on and off, and ensuring the correct network credentials are entered. If the problem persists, reset network settings on the phone or contact the device manufacturer for further assistance.

            1 Reply Last reply Reply Quote 0
            • M
              mrkaban @stephenw10
              last edited by

              @stephenw10 said in Wi-Fi: laptop yes, phone no:

              The authentication is done in software, I really wouldn't expect the card to make any difference there. Assuming it connects at all.

              I would try using only hex characters in the pass phrase. Been a while since I've hit that though.

              I don't understand why if you make the network open, then everything works. I set the password to "hello123", but it didn't help with different settings. I even tried the password "123456789" with wpa2.

              1 Reply Last reply Reply Quote 0
              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by

                Mmm, the fact it connects fine unencrypted implies the problem is entirely in the authentication. That should all be in software so I wouldn't expect the wifi device used to make any difference.

                Do you see anything logged when the Android clients try to connect?

                M 1 Reply Last reply Reply Quote 0
                • M
                  mrkaban @stephenw10
                  last edited by

                  @stephenw10 said in Wi-Fi: laptop yes, phone no:

                  Mmm, the fact it connects fine unencrypted implies the problem is entirely in the authentication. That should all be in software so I wouldn't expect the wifi device used to make any difference.

                  Do you see anything logged when the Android clients try to connect?

                  There is nothing in the firewall log from the WLAN interface (wireless network). Where else can I watch?

                  fireodoF 1 Reply Last reply Reply Quote 0
                  • fireodoF
                    fireodo @mrkaban
                    last edited by fireodo

                    @mrkaban said in Wi-Fi: laptop yes, phone no:

                    There is nothing in the firewall log from the WLAN interface (wireless network).

                    (You should see a association before the authentication part begins)

                    When my Android Smartphone connects I see this in wireless log:

                    Apr 2 15:24:00	hostapd	35016	ath0_wlan0: STA 00:27:15:3d:db:a7 IEEE 802.1X: unauthorizing port
                    Apr 2 15:24:00	hostapd	35016	ath0_wlan0: STA 00:27:15:3d:db:a7 WPA: event 2 notification
                    Apr 2 15:24:00	hostapd	35016	ath0_wlan0: STA 00:27:15:3d:db:a7 IEEE 802.11: disassociated
                    Apr 2 15:23:46	hostapd	35016	ath0_wlan0: STA 00:27:15:3d:db:a7 WPA: pairwise key handshake completed (RSN)
                    Apr 2 15:23:46	hostapd	35016	ath0_wlan0: STA 00:27:15:3d:db:a7 RADIUS: starting accounting session 665BCC0E11586A5E
                    Apr 2 15:23:46	hostapd	35016	ath0_wlan0: STA 00:27:15:3d:db:a7 IEEE 802.1X: authorizing port
                    Apr 2 15:23:46	hostapd	35016	ath0_wlan0: STA 00:27:15:3d:db:a7 WPA: received EAPOL-Key frame (4/4 Pairwise)
                    Apr 2 15:23:46	hostapd	35016	ath0_wlan0: STA 00:27:15:3d:db:a7 WPA: sending 3/4 msg of 4-Way Handshake
                    Apr 2 15:23:46	hostapd	35016	ath0_wlan0: STA 00:27:15:3d:db:a7 WPA: received EAPOL-Key frame (2/4 Pairwise)
                    Apr 2 15:23:46	hostapd	35016	ath0_wlan0: STA 00:27:15:3d:db:a7 WPA: sending 1/4 msg of 4-Way Handshake
                    Apr 2 15:23:46	hostapd	35016	ath0_wlan0: STA 00:27:15:3d:db:a7 IEEE 802.1X: unauthorizing port
                    Apr 2 15:23:46	hostapd	35016	ath0_wlan0: STA 00:27:15:3d:db:a7 WPA: start authentication
                    Apr 2 15:23:46	hostapd	35016	ath0_wlan0: STA 00:27:15:3d:db:a7 WPA: event 1 notification
                    Apr 2 15:23:46	hostapd	35016	ath0_wlan0: STA 00:27:15:3d:db:a7 IEEE 802.11: associated
                    

                    (MAC Adress is edited)

                    Kettop Mi4300YL CPU: i5-4300Y @ 1.60GHz RAM: 8GB Ethernet Ports: 4
                    SSD: SanDisk pSSD-S2 16GB (ZFS) WiFi: WLE200NX
                    pfsense 2.8.0 CE
                    Packages: Apcupsd, Cron, Iftop, Iperf, LCDproc, Nmap, pfBlockerNG, RRD_Summary, Shellcmd, Snort, Speedtest, System_Patches.

                    GertjanG M 2 Replies Last reply Reply Quote 0
                    • GertjanG
                      Gertjan @fireodo
                      last edited by

                      @fireodo

                      So, there is no problem what so ever.
                      The "WPA" (password etc) is ok.
                      But then :

                      a9e7720a-a844-4d9f-b10c-0ad553fec9ea-image.png

                      RADIUS: starting accounting session 665BCC0E11586A5E

                      Where did that came from ?

                      No "help me" PM's please. Use the forum, the community will thank you.
                      Edit : and where are the logs ??

                      fireodoF 1 Reply Last reply Reply Quote 0
                      • stephenw10S
                        stephenw10 Netgate Administrator
                        last edited by

                        Because it's configured for WPA Ent I imagine.

                        fireodoF 1 Reply Last reply Reply Quote 0
                        • fireodoF
                          fireodo @Gertjan
                          last edited by

                          @Gertjan said in Wi-Fi: laptop yes, phone no:

                          Where did that came from ?

                          I dont know - I have no Radius Server set up.

                          Kettop Mi4300YL CPU: i5-4300Y @ 1.60GHz RAM: 8GB Ethernet Ports: 4
                          SSD: SanDisk pSSD-S2 16GB (ZFS) WiFi: WLE200NX
                          pfsense 2.8.0 CE
                          Packages: Apcupsd, Cron, Iftop, Iperf, LCDproc, Nmap, pfBlockerNG, RRD_Summary, Shellcmd, Snort, Speedtest, System_Patches.

                          1 Reply Last reply Reply Quote 0
                          • fireodoF
                            fireodo @stephenw10
                            last edited by

                            @stephenw10 said in Wi-Fi: laptop yes, phone no:

                            Because it's configured for WPA Ent I imagine.

                            If Ent means "Enterprise" then its not - its WPA2 with Pre-shared Key and AES

                            Kettop Mi4300YL CPU: i5-4300Y @ 1.60GHz RAM: 8GB Ethernet Ports: 4
                            SSD: SanDisk pSSD-S2 16GB (ZFS) WiFi: WLE200NX
                            pfsense 2.8.0 CE
                            Packages: Apcupsd, Cron, Iftop, Iperf, LCDproc, Nmap, pfBlockerNG, RRD_Summary, Shellcmd, Snort, Speedtest, System_Patches.

                            1 Reply Last reply Reply Quote 0
                            • stephenw10S
                              stephenw10 Netgate Administrator
                              last edited by

                              Huh, interesting. Checking....

                              1 Reply Last reply Reply Quote 0
                              • M
                                mrkaban @fireodo
                                last edited by

                                @fireodo said in Wi-Fi: laptop yes, phone no:

                                @mrkaban said in Wi-Fi: laptop yes, phone no:

                                There is nothing in the firewall log from the WLAN interface (wireless network).

                                When my Android Smartphone connects I see this in wireless log:

                                Apr 2 15:24:00	hostapd	35016	ath0_wlan0: STA 00:27:15:3d:db:a7 IEEE 802.1X: unauthorizing port
                                Apr 2 15:24:00	hostapd	35016	ath0_wlan0: STA 00:27:15:3d:db:a7 WPA: event 2 notification
                                Apr 2 15:24:00	hostapd	35016	ath0_wlan0: STA 00:27:15:3d:db:a7 IEEE 802.11: disassociated
                                Apr 2 15:23:46	hostapd	35016	ath0_wlan0: STA 00:27:15:3d:db:a7 WPA: pairwise key handshake completed (RSN)
                                Apr 2 15:23:46	hostapd	35016	ath0_wlan0: STA 00:27:15:3d:db:a7 RADIUS: starting accounting session 665BCC0E11586A5E
                                Apr 2 15:23:46	hostapd	35016	ath0_wlan0: STA 00:27:15:3d:db:a7 IEEE 802.1X: authorizing port
                                Apr 2 15:23:46	hostapd	35016	ath0_wlan0: STA 00:27:15:3d:db:a7 WPA: received EAPOL-Key frame (4/4 Pairwise)
                                Apr 2 15:23:46	hostapd	35016	ath0_wlan0: STA 00:27:15:3d:db:a7 WPA: sending 3/4 msg of 4-Way Handshake
                                Apr 2 15:23:46	hostapd	35016	ath0_wlan0: STA 00:27:15:3d:db:a7 WPA: received EAPOL-Key frame (2/4 Pairwise)
                                Apr 2 15:23:46	hostapd	35016	ath0_wlan0: STA 00:27:15:3d:db:a7 WPA: sending 1/4 msg of 4-Way Handshake
                                Apr 2 15:23:46	hostapd	35016	ath0_wlan0: STA 00:27:15:3d:db:a7 IEEE 802.1X: unauthorizing port
                                Apr 2 15:23:46	hostapd	35016	ath0_wlan0: STA 00:27:15:3d:db:a7 WPA: start authentication
                                Apr 2 15:23:46	hostapd	35016	ath0_wlan0: STA 00:27:15:3d:db:a7 WPA: event 1 notification
                                Apr 2 15:23:46	hostapd	35016	ath0_wlan0: STA 00:27:15:3d:db:a7 IEEE 802.11: associated
                                

                                (MAC Adress is edited)

                                and where exactly do you see these statistics? Status \ System Logs \ System \ Wireless connection

                                fireodoF 1 Reply Last reply Reply Quote 0
                                • fireodoF
                                  fireodo @mrkaban
                                  last edited by fireodo

                                  @mrkaban said in Wi-Fi: laptop yes, phone no:

                                  and where exactly do you see these statistics? Status \ System Logs \ System \ Wireless connection

                                  Exact there! (Highlighted)

                                  Kettop Mi4300YL CPU: i5-4300Y @ 1.60GHz RAM: 8GB Ethernet Ports: 4
                                  SSD: SanDisk pSSD-S2 16GB (ZFS) WiFi: WLE200NX
                                  pfsense 2.8.0 CE
                                  Packages: Apcupsd, Cron, Iftop, Iperf, LCDproc, Nmap, pfBlockerNG, RRD_Summary, Shellcmd, Snort, Speedtest, System_Patches.

                                  1 Reply Last reply Reply Quote 0
                                  • stephenw10S
                                    stephenw10 Netgate Administrator
                                    last edited by

                                    Yes I see the same.
                                    You should also see it in Status > Wireless

                                    M 1 Reply Last reply Reply Quote 0
                                    • M
                                      mrkaban @stephenw10
                                      last edited by mrkaban

                                      @stephenw10 said in Wi-Fi: laptop yes, phone no:

                                      Yes I see the same.
                                      You should also see it in Status > Wireless

                                      It took me a moment to realize that the most recent ones were from below. Here's what appears after trying to connect from your phone:

                                      alt text

                                      not in the form of a picture, antispam does not allow you to write

                                      fireodoF 1 Reply Last reply Reply Quote 0
                                      • fireodoF
                                        fireodo @mrkaban
                                        last edited by

                                        @mrkaban said in Wi-Fi: laptop yes, phone no:

                                        Here's what appears after trying to connect from your phone:

                                        I see there:

                                        EAPOL-Key timeout
                                        

                                        and I interprete that like the Authentication is not coming from your device - is that smartphone logging in correctly in a other access point?

                                        Kettop Mi4300YL CPU: i5-4300Y @ 1.60GHz RAM: 8GB Ethernet Ports: 4
                                        SSD: SanDisk pSSD-S2 16GB (ZFS) WiFi: WLE200NX
                                        pfsense 2.8.0 CE
                                        Packages: Apcupsd, Cron, Iftop, Iperf, LCDproc, Nmap, pfBlockerNG, RRD_Summary, Shellcmd, Snort, Speedtest, System_Patches.

                                        1 Reply Last reply Reply Quote 0
                                        • stephenw10S
                                          stephenw10 Netgate Administrator
                                          last edited by

                                          Also I assume if you login from the laptop the logs look the same as we see?

                                          M 1 Reply Last reply Reply Quote 0
                                          • M
                                            mrkaban @stephenw10
                                            last edited by

                                            @stephenw10 said in Wi-Fi: laptop yes, phone no:

                                            Also I assume if you login from the laptop the logs look the same as we see?

                                            It connects to all other Wi-fi points from the phone without problems.

                                            This is what I see when I connect from my laptop:

                                            alt text

                                            1 Reply Last reply Reply Quote 0
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