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Wi-Fi: laptop yes, phone no

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  • J
    Johnwick 0
    last edited by Johnwick 0 Apr 2, 2024, 11:26 AM Apr 2, 2024, 11:25 AM

    Wi-Fi connection is functional on the laptop but unavailable on the phone. This discrepancy suggests a device-specific issue rather than a network-wide problem. DirecTV provider Troubleshoot by restarting the phone, toggling Wi-Fi on and off, and ensuring the correct network credentials are entered. If the problem persists, reset network settings on the phone or contact the device manufacturer for further assistance.

    1 Reply Last reply Reply Quote 0
    • M
      mrkaban @stephenw10
      last edited by Apr 2, 2024, 1:04 PM

      @stephenw10 said in Wi-Fi: laptop yes, phone no:

      The authentication is done in software, I really wouldn't expect the card to make any difference there. Assuming it connects at all.

      I would try using only hex characters in the pass phrase. Been a while since I've hit that though.

      I don't understand why if you make the network open, then everything works. I set the password to "hello123", but it didn't help with different settings. I even tried the password "123456789" with wpa2.

      1 Reply Last reply Reply Quote 0
      • S
        stephenw10 Netgate Administrator
        last edited by Apr 2, 2024, 1:08 PM

        Mmm, the fact it connects fine unencrypted implies the problem is entirely in the authentication. That should all be in software so I wouldn't expect the wifi device used to make any difference.

        Do you see anything logged when the Android clients try to connect?

        M 1 Reply Last reply Apr 2, 2024, 1:18 PM Reply Quote 0
        • M
          mrkaban @stephenw10
          last edited by Apr 2, 2024, 1:18 PM

          @stephenw10 said in Wi-Fi: laptop yes, phone no:

          Mmm, the fact it connects fine unencrypted implies the problem is entirely in the authentication. That should all be in software so I wouldn't expect the wifi device used to make any difference.

          Do you see anything logged when the Android clients try to connect?

          There is nothing in the firewall log from the WLAN interface (wireless network). Where else can I watch?

          F 1 Reply Last reply Apr 2, 2024, 1:30 PM Reply Quote 0
          • F
            fireodo @mrkaban
            last edited by fireodo Apr 2, 2024, 1:50 PM Apr 2, 2024, 1:30 PM

            @mrkaban said in Wi-Fi: laptop yes, phone no:

            There is nothing in the firewall log from the WLAN interface (wireless network).

            (You should see a association before the authentication part begins)

            When my Android Smartphone connects I see this in wireless log:

            Apr 2 15:24:00	hostapd	35016	ath0_wlan0: STA 00:27:15:3d:db:a7 IEEE 802.1X: unauthorizing port
            Apr 2 15:24:00	hostapd	35016	ath0_wlan0: STA 00:27:15:3d:db:a7 WPA: event 2 notification
            Apr 2 15:24:00	hostapd	35016	ath0_wlan0: STA 00:27:15:3d:db:a7 IEEE 802.11: disassociated
            Apr 2 15:23:46	hostapd	35016	ath0_wlan0: STA 00:27:15:3d:db:a7 WPA: pairwise key handshake completed (RSN)
            Apr 2 15:23:46	hostapd	35016	ath0_wlan0: STA 00:27:15:3d:db:a7 RADIUS: starting accounting session 665BCC0E11586A5E
            Apr 2 15:23:46	hostapd	35016	ath0_wlan0: STA 00:27:15:3d:db:a7 IEEE 802.1X: authorizing port
            Apr 2 15:23:46	hostapd	35016	ath0_wlan0: STA 00:27:15:3d:db:a7 WPA: received EAPOL-Key frame (4/4 Pairwise)
            Apr 2 15:23:46	hostapd	35016	ath0_wlan0: STA 00:27:15:3d:db:a7 WPA: sending 3/4 msg of 4-Way Handshake
            Apr 2 15:23:46	hostapd	35016	ath0_wlan0: STA 00:27:15:3d:db:a7 WPA: received EAPOL-Key frame (2/4 Pairwise)
            Apr 2 15:23:46	hostapd	35016	ath0_wlan0: STA 00:27:15:3d:db:a7 WPA: sending 1/4 msg of 4-Way Handshake
            Apr 2 15:23:46	hostapd	35016	ath0_wlan0: STA 00:27:15:3d:db:a7 IEEE 802.1X: unauthorizing port
            Apr 2 15:23:46	hostapd	35016	ath0_wlan0: STA 00:27:15:3d:db:a7 WPA: start authentication
            Apr 2 15:23:46	hostapd	35016	ath0_wlan0: STA 00:27:15:3d:db:a7 WPA: event 1 notification
            Apr 2 15:23:46	hostapd	35016	ath0_wlan0: STA 00:27:15:3d:db:a7 IEEE 802.11: associated
            

            (MAC Adress is edited)

            Kettop Mi4300YL CPU: i5-4300Y @ 1.60GHz RAM: 8GB Ethernet Ports: 4
            SSD: SanDisk pSSD-S2 16GB (ZFS) WiFi: WLE200NX
            pfsense 2.7.2 CE
            Packages: Apcupsd Cron Iftop Iperf LCDproc Nmap pfBlockerNG RRD_Summary Shellcmd Snort Speedtest System_Patches.

            G M 2 Replies Last reply Apr 2, 2024, 1:35 PM Reply Quote 0
            • G
              Gertjan @fireodo
              last edited by Apr 2, 2024, 1:35 PM

              @fireodo

              So, there is no problem what so ever.
              The "WPA" (password etc) is ok.
              But then :

              login-to-view

              RADIUS: starting accounting session 665BCC0E11586A5E

              Where did that came from ?

              No "help me" PM's please. Use the forum, the community will thank you.
              Edit : and where are the logs ??

              F 1 Reply Last reply Apr 2, 2024, 1:41 PM Reply Quote 0
              • S
                stephenw10 Netgate Administrator
                last edited by Apr 2, 2024, 1:37 PM

                Because it's configured for WPA Ent I imagine.

                F 1 Reply Last reply Apr 2, 2024, 1:45 PM Reply Quote 0
                • F
                  fireodo @Gertjan
                  last edited by Apr 2, 2024, 1:41 PM

                  @Gertjan said in Wi-Fi: laptop yes, phone no:

                  Where did that came from ?

                  I dont know - I have no Radius Server set up.

                  Kettop Mi4300YL CPU: i5-4300Y @ 1.60GHz RAM: 8GB Ethernet Ports: 4
                  SSD: SanDisk pSSD-S2 16GB (ZFS) WiFi: WLE200NX
                  pfsense 2.7.2 CE
                  Packages: Apcupsd Cron Iftop Iperf LCDproc Nmap pfBlockerNG RRD_Summary Shellcmd Snort Speedtest System_Patches.

                  1 Reply Last reply Reply Quote 0
                  • F
                    fireodo @stephenw10
                    last edited by Apr 2, 2024, 1:45 PM

                    @stephenw10 said in Wi-Fi: laptop yes, phone no:

                    Because it's configured for WPA Ent I imagine.

                    If Ent means "Enterprise" then its not - its WPA2 with Pre-shared Key and AES

                    Kettop Mi4300YL CPU: i5-4300Y @ 1.60GHz RAM: 8GB Ethernet Ports: 4
                    SSD: SanDisk pSSD-S2 16GB (ZFS) WiFi: WLE200NX
                    pfsense 2.7.2 CE
                    Packages: Apcupsd Cron Iftop Iperf LCDproc Nmap pfBlockerNG RRD_Summary Shellcmd Snort Speedtest System_Patches.

                    1 Reply Last reply Reply Quote 0
                    • S
                      stephenw10 Netgate Administrator
                      last edited by Apr 2, 2024, 1:47 PM

                      Huh, interesting. Checking....

                      1 Reply Last reply Reply Quote 0
                      • M
                        mrkaban @fireodo
                        last edited by Apr 2, 2024, 1:47 PM

                        @fireodo said in Wi-Fi: laptop yes, phone no:

                        @mrkaban said in Wi-Fi: laptop yes, phone no:

                        There is nothing in the firewall log from the WLAN interface (wireless network).

                        When my Android Smartphone connects I see this in wireless log:

                        Apr 2 15:24:00	hostapd	35016	ath0_wlan0: STA 00:27:15:3d:db:a7 IEEE 802.1X: unauthorizing port
                        Apr 2 15:24:00	hostapd	35016	ath0_wlan0: STA 00:27:15:3d:db:a7 WPA: event 2 notification
                        Apr 2 15:24:00	hostapd	35016	ath0_wlan0: STA 00:27:15:3d:db:a7 IEEE 802.11: disassociated
                        Apr 2 15:23:46	hostapd	35016	ath0_wlan0: STA 00:27:15:3d:db:a7 WPA: pairwise key handshake completed (RSN)
                        Apr 2 15:23:46	hostapd	35016	ath0_wlan0: STA 00:27:15:3d:db:a7 RADIUS: starting accounting session 665BCC0E11586A5E
                        Apr 2 15:23:46	hostapd	35016	ath0_wlan0: STA 00:27:15:3d:db:a7 IEEE 802.1X: authorizing port
                        Apr 2 15:23:46	hostapd	35016	ath0_wlan0: STA 00:27:15:3d:db:a7 WPA: received EAPOL-Key frame (4/4 Pairwise)
                        Apr 2 15:23:46	hostapd	35016	ath0_wlan0: STA 00:27:15:3d:db:a7 WPA: sending 3/4 msg of 4-Way Handshake
                        Apr 2 15:23:46	hostapd	35016	ath0_wlan0: STA 00:27:15:3d:db:a7 WPA: received EAPOL-Key frame (2/4 Pairwise)
                        Apr 2 15:23:46	hostapd	35016	ath0_wlan0: STA 00:27:15:3d:db:a7 WPA: sending 1/4 msg of 4-Way Handshake
                        Apr 2 15:23:46	hostapd	35016	ath0_wlan0: STA 00:27:15:3d:db:a7 IEEE 802.1X: unauthorizing port
                        Apr 2 15:23:46	hostapd	35016	ath0_wlan0: STA 00:27:15:3d:db:a7 WPA: start authentication
                        Apr 2 15:23:46	hostapd	35016	ath0_wlan0: STA 00:27:15:3d:db:a7 WPA: event 1 notification
                        Apr 2 15:23:46	hostapd	35016	ath0_wlan0: STA 00:27:15:3d:db:a7 IEEE 802.11: associated
                        

                        (MAC Adress is edited)

                        and where exactly do you see these statistics? Status \ System Logs \ System \ Wireless connection

                        F 1 Reply Last reply Apr 2, 2024, 1:54 PM Reply Quote 0
                        • F
                          fireodo @mrkaban
                          last edited by fireodo Apr 2, 2024, 1:55 PM Apr 2, 2024, 1:54 PM

                          @mrkaban said in Wi-Fi: laptop yes, phone no:

                          and where exactly do you see these statistics? Status \ System Logs \ System \ Wireless connection

                          Exact there! (Highlighted)

                          Kettop Mi4300YL CPU: i5-4300Y @ 1.60GHz RAM: 8GB Ethernet Ports: 4
                          SSD: SanDisk pSSD-S2 16GB (ZFS) WiFi: WLE200NX
                          pfsense 2.7.2 CE
                          Packages: Apcupsd Cron Iftop Iperf LCDproc Nmap pfBlockerNG RRD_Summary Shellcmd Snort Speedtest System_Patches.

                          1 Reply Last reply Reply Quote 0
                          • S
                            stephenw10 Netgate Administrator
                            last edited by Apr 2, 2024, 1:58 PM

                            Yes I see the same.
                            You should also see it in Status > Wireless

                            M 1 Reply Last reply Apr 2, 2024, 2:08 PM Reply Quote 0
                            • M
                              mrkaban @stephenw10
                              last edited by mrkaban Apr 2, 2024, 2:10 PM Apr 2, 2024, 2:08 PM

                              @stephenw10 said in Wi-Fi: laptop yes, phone no:

                              Yes I see the same.
                              You should also see it in Status > Wireless

                              It took me a moment to realize that the most recent ones were from below. Here's what appears after trying to connect from your phone:

                              alt text

                              not in the form of a picture, antispam does not allow you to write

                              F 1 Reply Last reply Apr 2, 2024, 2:20 PM Reply Quote 0
                              • F
                                fireodo @mrkaban
                                last edited by Apr 2, 2024, 2:20 PM

                                @mrkaban said in Wi-Fi: laptop yes, phone no:

                                Here's what appears after trying to connect from your phone:

                                I see there:

                                EAPOL-Key timeout
                                

                                and I interprete that like the Authentication is not coming from your device - is that smartphone logging in correctly in a other access point?

                                Kettop Mi4300YL CPU: i5-4300Y @ 1.60GHz RAM: 8GB Ethernet Ports: 4
                                SSD: SanDisk pSSD-S2 16GB (ZFS) WiFi: WLE200NX
                                pfsense 2.7.2 CE
                                Packages: Apcupsd Cron Iftop Iperf LCDproc Nmap pfBlockerNG RRD_Summary Shellcmd Snort Speedtest System_Patches.

                                1 Reply Last reply Reply Quote 0
                                • S
                                  stephenw10 Netgate Administrator
                                  last edited by Apr 2, 2024, 2:21 PM

                                  Also I assume if you login from the laptop the logs look the same as we see?

                                  M 1 Reply Last reply Apr 2, 2024, 2:28 PM Reply Quote 0
                                  • M
                                    mrkaban @stephenw10
                                    last edited by Apr 2, 2024, 2:28 PM

                                    @stephenw10 said in Wi-Fi: laptop yes, phone no:

                                    Also I assume if you login from the laptop the logs look the same as we see?

                                    It connects to all other Wi-fi points from the phone without problems.

                                    This is what I see when I connect from my laptop:

                                    alt text

                                    1 Reply Last reply Reply Quote 0
                                    • S
                                      stephenw10 Netgate Administrator
                                      last edited by Apr 2, 2024, 2:32 PM

                                      Possible the phone is restricted to WPA3 only? Other APs you tested against are WPA2?

                                      M 1 Reply Last reply Apr 2, 2024, 2:34 PM Reply Quote 0
                                      • M
                                        mrkaban @stephenw10
                                        last edited by Apr 2, 2024, 2:34 PM

                                        @stephenw10 said in Wi-Fi: laptop yes, phone no:

                                        Possible the phone is restricted to WPA3 only? Other APs you tested against are WPA2?

                                        Currently connected to a wireless network with WPA2-PSK

                                        1 Reply Last reply Reply Quote 0
                                        • S
                                          stephenw10 Netgate Administrator
                                          last edited by Apr 2, 2024, 2:45 PM

                                          @fireodo said in Wi-Fi: laptop yes, phone no:

                                          rtl8192ce

                                          What driver is that using? rtwn(4)? Is that USB or PCI connected?

                                          What does sysctl dev.rtwn.0.hwcrypto show?

                                          M 1 Reply Last reply Apr 2, 2024, 2:49 PM Reply Quote 0
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