Gateway offline
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I have a problem with my netgate 3100 with pfsense+ 23.05.1 installed. I had some problems with the gatewy which is offline, packetloss: 100%. The wan_dhcp6 is online. I have no internet access. If I connect my computer directly to the router everything works fine.
My Netgate 3100 is connected to a router that is in in bridged mode.
The wan gateway is set to DHCP and I have changed the the default gateway IPv4 from automatic to WAN_DHCP.
I have also tried to change the DNS to 8.8.8.8 and 8.8.4.4 but no change.
I'm all out of ideas, can someone figure out what's wrong. -
@robato said in Gateway offline:
My Netgate 3100 is connected to a router that is in in bridged mode.
That router that is in bridged mode, is that a router that connects you directly to the internet? If so then maybe it is not in bridged mode anymore since the gateway IP 192.168.1.1 is a private address that is not routable without NAT.
What was the gateway IP when it was set to 'automatic'?
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@patient0
"Gateway status offline" primarily means, that the monitoring IP does not respond to ping requests. The monitoring IP is the gateway itself by default, but this can be changed. So this is your upstream router, which obviously isn't bridged to the WAN.
So your router doesn't respond to pings.In the gateway settings you can set any other IP, which is responding. You should state a public IP there, so that the pings have to pass the gateway.
Or you can disable gateway monitoring. -
Thanks for your reply! The router connects directly to the Internet.
I tried to ping 8.8.8.8 without success
The gateway IP is the same when it was on automatic. 192.168.1.1 is the IP adress for my Netgate 3100.
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@robato 192.168.1.0/24 is also the default LAN IP range for pfSense, did you change the LAN range? But:
- How do you connect to your ISP, by PPPoE or do you get a real, routable IP from your ISP?
- And if yes do you know in what range your IP should be?
- Did it work before with your 3100?
- Did you get a How-To from your ISP, for how to connect to them?
- Maybe you can tell use your ISP/country (if you're comfortable with giving this infos) then someone who got the same ISP will be able to better help you.
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Thanks for your replies! The router connects directly to the Internet and is still in a bridged mode. I tried to ping 8.8.8.8 without success.
192.168.1.1 is the IP adress for my Netgate 3100, not the router.
The IP adress is the same when set to automatic.
I did a traceroute to pfsense.org
I also did a traceroute to 8.8.8.8 and received the following result:
1 * * *
2 * * *
3 * * * -
It has worked before but the connection became unstable and now it doesn't work at all. I contact my ISP to see if there is a compability issue.
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@robato said in Gateway offline:
192.168.1.1 is the IP adress for my Netgate 3100, not the router.
But in your first post the gateway IP is 192.168.1.1 (WAN_DHCP) so the same IP as the LAN IP of your 3100. That can never work and is for sure not the IP you get from your ISP (unless the ISPs router is not in bridged mode anymore).
Something is not right with the bridged modem/router from your ISP. Did you try and power off-on the ISP modem/router?
And how do you verify that the ISP's router is still in bridged mode? One way would be to directly connect a laptop or computer and see what IP you laptop or computer gets.
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Yes if that was previously working then something has changed. I'd guess the upstream router reset and is no longer in bridge mode.
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The problem lies in the router, I tried another Internetconnection and it works fine. I'll contact my ISP. Thank you for your help!
