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    6100 Max running 24.03 RC unable to update firmware

    Scheduled Pinned Locked Moved Official Netgate® Hardware
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    • stephenw10S
      stephenw10 Netgate Administrator
      last edited by

      Can we see the output from gpart list there?

      J 1 Reply Last reply Reply Quote 0
      • J
        jonathan.rupp @stephenw10
        last edited by stephenw10

        @stephenw10

        Geom name: nda0
        modified: false
        state: OK
        fwheads: 255
        fwsectors: 63
        last: 234441607
        first: 40
        entries: 128
        scheme: GPT
        Providers:
        1. Name: nda0p1
           Mediasize: 272629760 (260M)
           Sectorsize: 512
           Stripesize: 0
           Stripeoffset: 20480
           Mode: r0w0e0
           efimedia: HD(1,GPT,0e2c316b-f072-11ee-8d18-90ec772121fe,0x28,0x82000)
           rawuuid: 0e2c316b-f072-11ee-8d18-90ec772121fe
           rawtype: c12a7328-f81f-11d2-ba4b-00a0c93ec93b
           label: efiboot1
           length: 272629760
           offset: 20480
           type: efi
           index: 1
           end: 532519
           start: 40
        2. Name: nda0p2
           Mediasize: 524288 (512K)
           Sectorsize: 512
           Stripesize: 0
           Stripeoffset: 272650240
           Mode: r0w0e0
           efimedia: HD(2,GPT,0e34e1db-f072-11ee-8d18-90ec772121fe,0x82028,0x400)
           rawuuid: 0e34e1db-f072-11ee-8d18-90ec772121fe
           rawtype: 83bd6b9d-7f41-11dc-be0b-001560b84f0f
           label: (null)
           length: 524288
           offset: 272650240
           type: freebsd-boot
           index: 2
           end: 533543
           start: 532520
        3. Name: nda0p3
           Mediasize: 1073741824 (1.0G)
           Sectorsize: 512
           Stripesize: 0
           Stripeoffset: 276824064
           Mode: r1w1e1
           efimedia: HD(3,GPT,0e3be6bd-f072-11ee-8d18-90ec772121fe,0x84000,0x200000)
           rawuuid: 0e3be6bd-f072-11ee-8d18-90ec772121fe
           rawtype: 516e7cb5-6ecf-11d6-8ff8-00022d09712b
           label: swap1
           length: 1073741824
           offset: 276824064
           type: freebsd-swap
           index: 3
           end: 2637823
           start: 540672
        4. Name: nda0p4
           Mediasize: 118682025984 (111G)
           Sectorsize: 512
           Stripesize: 0
           Stripeoffset: 1350565888
           Mode: r1w1e1
           efimedia: HD(4,GPT,0e40924c-f072-11ee-8d18-90ec772121fe,0x284000,0xdd10000)
           rawuuid: 0e40924c-f072-11ee-8d18-90ec772121fe
           rawtype: 516e7cba-6ecf-11d6-8ff8-00022d09712b
           label: (null)
           length: 118682025984
           offset: 1350565888
           type: freebsd-zfs
           index: 4
           end: 234438655
           start: 2637824
        Consumers:
        1. Name: nda0
           Mediasize: 120034123776 (112G)
           Sectorsize: 512
           Mode: r2w2e4
        
        Geom name: da0
        modified: false
        state: OK
        fwheads: 255
        fwsectors: 63
        last: 60628991
        first: 1
        entries: 4
        scheme: MBR
        Providers:
        1. Name: da0s1
           Mediasize: 34091008 (33M)
           Sectorsize: 512
           Stripesize: 0
           Stripeoffset: 512
           Mode: r0w0e0
           efimedia: HD(1,MBR,0x90909090,0x1,0x10418)
           rawtype: 239
           length: 34091008
           offset: 512
           type: efi
           index: 1
           end: 66584
           start: 1
        2. Name: da0s2
           Mediasize: 1667604480 (1.6G)
           Sectorsize: 512
           Stripesize: 0
           Stripeoffset: 34091520
           Mode: r0w0e0
           efimedia: HD(2,MBR,0x90909090,0x10419,0x31b2d0)
           attrib: active
           rawtype: 165
           length: 1667604480
           offset: 34091520
           type: freebsd
           index: 2
           end: 3323624
           start: 66585
        3. Name: da0s3
           Mediasize: 67108864 (64M)
           Sectorsize: 512
           Stripesize: 0
           Stripeoffset: 1701696000
           Mode: r0w0e0
           efimedia: HD(3,MBR,0x90909090,0x32b6e9,0x20000)
           rawtype: 11
           length: 67108864
           offset: 1701696000
           type: fat32
           index: 3
           end: 3454696
           start: 3323625
        Consumers:
        1. Name: da0
           Mediasize: 31042043904 (29G)
           Sectorsize: 512
           Mode: r0w0e0
        
        Geom name: da0s2
        modified: false
        state: OK
        fwheads: 255
        fwsectors: 63
        last: 3257039
        first: 0
        entries: 8
        scheme: BSD
        Providers:
        1. Name: da0s2a
           Mediasize: 1667596288 (1.6G)
           Sectorsize: 512
           Stripesize: 0
           Stripeoffset: 34099712
           Mode: r0w0e0
           rawtype: 7
           length: 1667596288
           offset: 8192
           type: freebsd-ufs
           index: 1
           end: 3257039
           start: 16
        Consumers:
        1. Name: da0s2
           Mediasize: 1667604480 (1.6G)
           Sectorsize: 512
           Stripesize: 0
           Stripeoffset: 34091520
           Mode: r0w0e0
        
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        • stephenw10S
          stephenw10 Netgate Administrator
          last edited by

          Hmm, do you have a USB drive attached to it?

          A 6100-MAX would normally have disks nda0 and mmcsd0. Your's appears to not have the eMMC but does have a da0 device.

          J 1 Reply Last reply Reply Quote 0
          • J
            jonathan.rupp @stephenw10
            last edited by

            @stephenw10

            That’s the strange thing. There’s nothing but stock drives and no attachments.

            1 Reply Last reply Reply Quote 0
            • stephenw10S
              stephenw10 Netgate Administrator
              last edited by

              Hmm. Well that's odd!

              Do you see the mmcsd device in the boot log?

              [24.03-RC][admin@6100-3.stevew.lan]/root: dmesg | grep mmc
              mmc0: <MMC/SD bus> on sdhci_pci0
              mmcsd0: 16GB <MMCHC TB2916 9.0 SN 28E9728E MFG 09/2020 by 112 0x0000> at mmc0 50.0MHz/8bit/65535-block
              mmcsd0boot0: 4MB partition 1 at mmcsd0
              mmcsd0boot1: 4MB partition 2 at mmcsd0
              mmcsd0rpmb: 4MB partition 3 at mmcsd0
              
              J 1 Reply Last reply Reply Quote 0
              • J
                jonathan.rupp @stephenw10
                last edited by jonathan.rupp

                @stephenw10

                mmc0: <MMC/SD bus> on sdhci_pci0
                mmcsd0: 16GB <MMCHC TB2916 9.0 SN 5A5A608C MFG 08/2021 by 112 0x0000> at mmc0 50.0MHz/8bit/65535-block
                mmcsd0boot0: 4MB partition 1 at mmcsd0
                mmcsd0boot1: 4MB partition 2 at mmcsd0
                mmcsd0rpmb: 4MB partition 3 at mmcsd0

                Tried rebooting and reinstalling, same error.

                1 Reply Last reply Reply Quote 0
                • stephenw10S
                  stephenw10 Netgate Administrator
                  last edited by

                  And still no mmcsd0 device in the geom output?

                  J 1 Reply Last reply Reply Quote 0
                  • stephenw10S
                    stephenw10 Netgate Administrator
                    last edited by

                    Hmm, what does: dmesg | grep da0 show?

                    J 1 Reply Last reply Reply Quote 0
                    • J
                      jonathan.rupp @stephenw10
                      last edited by

                      @stephenw10

                      nda0 at nvme0 bus 0 scbus0 target 0 lun 1
                      nda0: <M.2 (P80) 3TE6 V20B09 YCA12109270110123>
                      nda0: Serial Number YCA12109270110123
                      nda0: nvme version 1.3
                      nda0: 114473MB (234441648 512 byte sectors)
                      da0 at umass-sim0 bus 0 scbus1 target 0 lun 0
                      da0: <PNY USB 3.2.1 FD PMAP> Removable Direct Access SPC-4 SCSI device
                      da0: Serial Number 071828D6D5486E38
                      da0: 400.000MB/s transfers
                      da0: 29604MB (60628992 512 byte sectors)
                      da0: quirks=0x2<NO_6_BYTE>

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                      • J
                        jonathan.rupp @stephenw10
                        last edited by

                        @stephenw10

                        Geom Class Provider
                        mmcsd0 DISK mmcsd0
                        mmcsd0 DEV
                        mmcsd0boot0 DISK mmcsd0boot0
                        mmcsd0boot0 DEV
                        mmcsd0boot1 DISK mmcsd0boot1
                        mmcsd0boot1 DEV
                        nda0 DISK nda0
                        nda0 DEV
                        nda0 PART nda0p1
                        nda0p1 DEV
                        nda0p1 LABEL gpt/efiboot1
                        gpt/efiboot1 DEV
                        nda0p1 LABEL msdosfs/EFISYS
                        msdosfs/EFISYS DEV
                        nda0 PART nda0p2
                        nda0p2 DEV
                        nda0 PART nda0p3
                        nda0p3 DEV
                        nda0p3 LABEL gpt/swap1
                        gpt/swap1 DEV
                        swap SWAP
                        nda0 PART nda0p4
                        nda0p4 DEV
                        zfs::vdev ZFS::VDEV
                        da0 DISK da0
                        da0 DEV
                        da0 PART da0s1
                        da0s1 DEV
                        da0 PART da0s2
                        da0s2 DEV
                        da0s2 PART da0s2a
                        da0s2a DEV
                        da0s2a LABEL ufsid/65f0033358586c91
                        ufsid/65f0033358586c91 DEV
                        da0s2a LABEL ufs/pfSense_Install
                        ufs/pfSense_Install DEV
                        da0 PART da0s3
                        da0s3 DEV
                        da0s3 LABEL msdosfs/PFSENSE
                        msdosfs/PFSENSE DEV

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                        • stephenw10S
                          stephenw10 Netgate Administrator
                          last edited by

                          Ok that da0 device is non-standard. It's USB attached. If it's not an actual USB drive is it perhaps a card in the SIM slot?

                          It's somehow booting from that though and confusing the firmware updater. You should remove it. You may need to reinstall though if the nvme drive doesn't contain a valid install.

                          J 1 Reply Last reply Reply Quote 0
                          • J
                            jonathan.rupp @stephenw10
                            last edited by

                            @stephenw10

                            No USBs and nothing in the SIM slot.

                            1 Reply Last reply Reply Quote 0
                            • stephenw10S
                              stephenw10 Netgate Administrator
                              last edited by

                              Ok check the output of: usbconfig dump_device_desc

                              On a 6100-MAX with nothing connected that should look like:

                              [24.03-RC][admin@6100-3.stevew.lan]/root: usbconfig dump_device_desc
                              ugen0.1: <Intel XHCI root HUB> at usbus0, cfg=0 md=HOST spd=SUPER (5.0Gbps) pwr=SAVE (0mA)
                              
                                bLength = 0x0012 
                                bDescriptorType = 0x0001 
                                bcdUSB = 0x0300 
                                bDeviceClass = 0x0009  <HUB>
                                bDeviceSubClass = 0x0000 
                                bDeviceProtocol = 0x0003 
                                bMaxPacketSize0 = 0x0009 
                                idVendor = 0x0000 
                                idProduct = 0x0000 
                                bcdDevice = 0x0100 
                                iManufacturer = 0x0001  <Intel>
                                iProduct = 0x0002  <XHCI root HUB>
                                iSerialNumber = 0x0000  <no string>
                                bNumConfigurations = 0x0001 
                              
                              1 Reply Last reply Reply Quote 0
                              • stephenw10S
                                stephenw10 Netgate Administrator
                                last edited by

                                Were you able to resolve this?

                                1 Reply Last reply Reply Quote 0
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